Novotel Arica 4.5 stars

Customer review rating (ALL Rating) 4.6/5 899 reviews

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Description

Hotel extras

  • Children and pets are allowed.

  • Hotel in Arica just 9 minutes by car from the center of Arica

  • Hold your event in one of the seven rooms of the Novotel Arica

  • Hotel in Arica with parking

  • 19 minutes by car from Chacalluta International Airport.

Our accommodation(s)

Book this hotel
Room 1

Habitación con cama Super King (2 x 2,20)

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 42 / 452 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 42 / 452 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Ocean/Sea view

Room with a King-size bed

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 30 / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Room with 1 bed, free WIFI, safe, facilities and bathroom with shower

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 30 / 322 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Novotel Arica

100000 ARICA
Chile

GPS:-18.460938, -70.303537

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 144 rooms
  • One room for people with reduced mobility
  • 9 family rooms
  • 9 connecting rooms
  • 144 non-smoking rooms
  • 12 floors

Languages spoken at the hotel

  • English
  • Spanish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Currency exchange

  • Currency exchange

Hotel access

Shuttle

  • CHACALLUTA Additional charge

Catering

One Restaurant

2 Bars

Business

7 Meeting rooms

Business Center

  • Self service business center

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s TV Channels

Restaurant

Offer of local products with a concept of honest, simple and tasty cuisine, which will use northern, Chilean and Peruvian origins

Cooking style
International
Capacity
90
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Non Smoking Area
  • Terrace
  • Thematic parties and animation
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

Offer of local products with a concept of honest, simple and tasty cuisine, which will use northern, Chilean and Peruvian origins

GOURMET BAR

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Musical Entertainment

.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  899 reviews

Customer review rating 5.0/5

Enmanuel D. Business - Confirmed reviews ALL

Estimado Emanuel, Muchas gracias por compartir su experiencia con nosotros. Nos alegra enormemente saber que su estadía fue tan satisfactoria y que pudimos cumplir con sus expectativas. Nuestro principal objetivo es ofrecer un servicio de calidad y crear momentos memorables para cada uno de nuestros huéspedes. Comentarios como el suyo nos motivan a seguir mejorando día a día. Esperamos tener el placer de recibirle nuevamente muy pronto y brindarle otra excelente experiencia. Saludos cordiales, Equipo Novotel Arica

Customer review rating 5.0/5

Hernan V. M. Solo - Confirmed reviews ALL

Estimado Hernan, Muchísimas gracias por su excelente valoración, nos llena de alegría saber que disfruto de la comodidad de nuestras instalaciones y de la atención de nuestro equipo. Comentarios como el suyo nos motivan a seguir entregando el mejor servicio. ¡Esperamos darle la bienvenida nuevamente muy pronto! Saludos cordiales, Equipo Novotel Arica

Customer review rating 4.0/5

Gail A. T. Families - Confirmed reviews ALL

Dear Gail, Thank you for taking the time to share your feedback. We're pleased to hear that our team was helpful and that you appreciated the décor and the use of local materials. We also appreciate your comments regarding access while the main entrance was closed for a private event. We'll continue working to make these situations as smooth and convenient as possible for our guests. We hope to have the pleasure of welcoming you back again soon. Kind regards, Novotel Arica team

Customer review rating 4.5/5

Philip L. Couples - Confirmed reviews ALL

Dear Philip, Thank you very much for sharing your experience and for taking the time to leave us this wonderful review. Every comment we receive is extremely valuable to us, as it motivates us to continue working with the same commitment, dedication, and enthusiasm to provide the highest quality service. We look forward to welcoming you back on your next visit. Kind regards, The Novotel Arica Team

Customer review rating 4.0/5

Sergio A. B. M. Couples - Confirmed reviews ALL

Estimado Emanuel, Muchas gracias por compartir su experiencia con nosotros. Nos alegra enormemente saber que su estadía fue tan satisfactoria y que pudimos cumplir con sus expectativas. Nuestro principal objetivo es ofrecer un servicio de calidad y crear momentos memorables para cada uno de nuestros huéspedes. Comentarios como el suyo nos motivan a seguir mejorando día a día. Esperamos tener el placer de recibirle nuevamente muy pronto y brindarle otra excelente experiencia. Saludos cordiales, Equipo Novotel Arica

Customer review rating 5.0/5

Hernan V. M. Solo - Confirmed reviews ALL

Excepcional

Estimado Hernan, Muchísimas gracias por su excelente valoración, nos llena de alegría saber que disfruto de la comodidad de nuestras instalaciones y de la atención de nuestro equipo. Comentarios como el suyo nos motivan a seguir entregando el mejor servicio. ¡Esperamos darle la bienvenida nuevamente muy pronto! Saludos cordiales, Equipo Novotel Arica

Customer review rating 4.0/5

Gail A. T. Families - Confirmed reviews ALL

It covered most of my needs - a bit complicated when the main entrance was closed for a function. Some very nice touches in the decor using local materials. Very helpful staff.

Dear Gail, Thank you for taking the time to share your feedback. We're pleased to hear that our team was helpful and that you appreciated the décor and the use of local materials. We also appreciate your comments regarding access while the main entrance was closed for a private event. We'll continue working to make these situations as smooth and convenient as possible for our guests. We hope to have the pleasure of welcoming you back again soon. Kind regards, Novotel Arica team

Customer review rating 4.5/5

Philip L. Couples - Confirmed reviews ALL

It was a great hotel and good value for money. The reception staff and wait staff in the restaurant were excellent, though some communication issues at the end reduced my score from 10 to 9. Very modern and clean, with an excellent restaurant.

Dear Philip, Thank you very much for sharing your experience and for taking the time to leave us this wonderful review. Every comment we receive is extremely valuable to us, as it motivates us to continue working with the same commitment, dedication, and enthusiasm to provide the highest quality service. We look forward to welcoming you back on your next visit. Kind regards, The Novotel Arica Team

Customer review rating 4.0/5

Sergio A. B. M. Couples - Confirmed reviews ALL

Agradable experiencia, destacamos la hermosa vista al mar y la costanera, pero recomendamos que se realice limpieza a los vidrios, ya que no se podia apreciar muy bien el paisaje. Si los vidrios hubieran estado limpios, hubiera aumentado nuestra satisfacción.

Customer review rating 4.5/5

Molly C. Business - Confirmed reviews ALL

Great stay and good food. Will definitely come back!

Customer review rating 5.0/5

Albert O. Families - Confirmed reviews ALL

A wonderful stay. Room, Staff, and Facilities were all top notch. Gracias a todos

Customer review rating 5.0/5

Luis O. F. N. Business - Confirmed reviews ALL

NO COMMENTS

Customer review rating 5.0/5

Carlos G. C. Families - Confirmed reviews ALL

I had pleasant stay,Arica is my hometown and the hotel welvomed me in exceptional way.

Customer review rating 2.0/5

Patricio E. H. M. Business - Confirmed reviews ALL

desafortunada

Customer review rating 5.0/5

Pellumb M. Solo - Confirmed reviews ALL

very secure hotel , brand new and everything go smoothly! All employees any department very professional

Customer review rating 5.0/5

Felipe G. Couples - Confirmed reviews ALL

El personal muy atento, hotel de la cadena como siempre conservando su nivel, personal muy atento sobre todo Carlos que siempre tenía una súper buena disposición

Customer review rating 5.0/5

Alejandro L. L. Business - Confirmed reviews ALL

En viaje de negocios, estuve 2 noches y fue una muy buena experiencia, principalmente la atención de todo el personal del hotel

Customer review rating 4.0/5

Katherine M. Couples - Confirmed reviews ALL

Lindo hotel con buen restaurante. La habitación es cómoda, cama y almohadas blandas que hacen un buen dormir. Lo único malo fue la despreocupación de las personas que hacen las habitaciones, el jabón jamás lo rellenaron y no estaban las aguas de cortesía. Mi estancia fue corta, pero deben preocuparse de rellenar los frascos de los shampoo, etc

Customer review rating 5.0/5

Guido C. F. Business - Confirmed reviews ALL

Excelente Ubicación, agradable, tranquilo, cercano a restaurantes

Customer review rating 4.0/5

Mauricio R. M. Business - Confirmed reviews ALL

Buena experiencia

Customer review rating 5.0/5

Pierre M. R. Business - Confirmed reviews ALL

Lo mejor fue la atención del personal, quienes se preocuparon en todo momento de que tuviéramos una buena experiencia, desde la asesoría para el proceso de reserva, la atención en recepción y en el restaurante. El hotel tiene una excelente ubicación, al lado de la playa, restaurantes, fácil acceso a vías principales, etc. Las instalaciones son amplias, modernas, funcionales y muy bien decoradas. Totalmente recomendado.

Customer review rating 5.0/5

Jose I. S. P. Business - Confirmed reviews ALL

Una maravilla

Customer review rating 4.0/5

Daniel C. P. Business - Confirmed reviews ALL

Bien ubicado, con buena infraestructura y trato del personal. El desayuno quizá algo pobre.

Other web-users rate our hotel

  • 295 reviews 9.2/10 Location
  • 513 reviews 7.7/10 Room
  • 578 reviews 8.9/10 Service
  • 7 reviews 8.3/10 WiFi
  • 269 reviews 8/10 Breakfast
  • 224 reviews 4.3/10 Cleanliness
  • 177 reviews 8.6/10 Amenities
  • 148 reviews 8.7/10 Vibe

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