SLS Dubai Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.3/5 3,107 reviews

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Description

Hotel extras

  • Contemporary, sleek interiors, artworks and accents

  • Each rooms and residences feature exquisite design and private balcony

  • Six celebrated culinary brands and lifestyle venues

  • Two rooftop infinity pools, with incomparable views of Dubai skyline

  • A chic day lounge and signature rooftop nightlife venue

Our accommodation(s)

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Hotel location

SLS Dubai Hotel & Residences

Marasi Drive, Business Bay, 124862
124862 DUBAI
United Arab Emirates

GPS:25.18492, 55.29227

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,107 reviews

It was okay

Customer review rating 3.5/5

Abdulaziz Couples - Confirmed reviews ALL

The cleaning services was not up to the standard. Room was hot! Other than than it was wonderful.

Worst experience in my life

Customer review rating 0.5/5

Hadeel A. Friends - Confirmed reviews ALL

this is the worst hotel I ever stayed in. They will leave you in a room for six hours where the AC is not working And you will call to explain it and they will ignore you until you go yourself to the reception and demand for it to be Fixed .The hotel staff take long time to do a simple request, You have to call 4 to 5 time speak to multiple people to have what you want this is as simple as an ice bucket, a blanket request. And don’t let me start on when I lose my item in the room and I reported it to them they ignored it. No one took an action or even follow up with me on that. I kept calling them about my missing item until my check out. They didn’t take an action and when I told them I need to leave for my flight, I need you to either give me my stuff or give me the cost of it, they say oh we will now go and buy you the stuff, but our people will arrive at 4 PM, but you know that I will be checking out at 12 why you didn’t send anyone before to buy the stuff and you know my flight as is at 2 !!! they reply well, we cannot do anything about it either you stay to get the stuff or you can go. In summary, if you wanna enjoy your time in Dubai, this is not the destination you would like to stay in. There is many other hotels that will provide with good services. Respect you as a customer and will do everything in their power for you to have a good day.

An unforgettable, most beautiful stay at SLS Dubai

Customer review rating 5.0/5

Siobhan C. Couples - Confirmed reviews ALL

From the moment I arrived at SLS Dubai, I knew I was in for something special. Nestled in the heart of Dubai, this hotel truly exceeded my expectations in every way. The exterior is stunning, a perfect blend of modern elegance and timeless charm, setting the stage for what would be a memorable experience. Upon entering, I was warmly greeted by the staff, whose hospitality immediately stood out. They really did acknowledge myself and my partner's anniversary, which felt so lovely. Every member of the team, from the front desk to the housekeeping staff, was genuinely friendly and eager to ensure my stay was nothing short of perfect. They went out of their way to assist with any requests, always with a smile and an incredible level of professionalism. Their personalized service made me feel not just like a guest, but genuinely cared for. The hotel's facilities were equally impressive. The pool area was serene and beautifully designed, providing the perfect spot to relax and unwind. The spa was a true oasis of calm, offering a wide range of treatments that left me feeling rejuvenated. In addition to the luxurious amenities, the hotel’s location was ideal, allowing easy access to nearby attractions while providing a peaceful retreat away from the hustle and bustle. Overall, my stay at SLS Dubai was nothing short of spectacular. The combination of stunning facilities, luxurious comfort, and the exceptional warmth of the staff made this an unforgettable experience. Whether you're traveling for business or leisure, I highly recommend SLS - it’s the perfect blend of elegance, comfort, and hospitality. I can't wait to return!

Good located

Customer review rating 5.0/5

Ali Couples - Confirmed reviews ALL

Good located, quiet place, clean rooms, good service and friendly staff

Frustrating stay

Customer review rating 3.0/5

Tony Business - Confirmed reviews ALL

The valet / parking is a disaster at peak times. The cigar lounged tried to charge a minimum without telling me in advance and even though I’m a hotel guest. Nice rooms, nice staff, but not for me.

Other web-users rate our hotel

  • 548 reviews 7.9/10 Location
  • 1,514 reviews 7.9/10 Room
  • 1,799 reviews 7.4/10 Service
  • 9 reviews 6.4/10 WiFi
  • 566 reviews 9.1/10 Vibe
  • 462 reviews 5.3/10 Comfort
  • 385 reviews 6.4/10 Cleanliness
  • 277 reviews 7.5/10 Breakfast

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