The Emporium Hotel Plovdiv - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.8/5 121 reviews

The Emporium Hotel Plovdiv - MGallery Collection - Image 1
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Description

Hotel extras

  • 5 star luxury hotel in the heart of ancient Plovdiv

  • Unique design- a rebirth of an iconic building

  • Gourmet restaurant- Premio- the culinary hotspot in Plovdiv

  • Bespoke service, a memorable experience to share and remember

  • ALLSAFE by SGS Certified Hotel

Our accommodation(s)

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Room 1

Hotel location

The Emporium Hotel Plovdiv - MGallery Collection

Kapitan Raycho Str 66
4000 PLOVDIV
Bulgaria

GPS:42.142292, 24.758001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  121 reviews

Customer review rating 2.0/5

Yoanna P. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Tobias W. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Mads T. Business - Confirmed reviews ALL

Dear Mr. T., Thank you very much for your wonderful feedback and for sharing your experience with us. We are truly delighted to hear that you felt at home during your stay at The Emporium Hotel Plovdiv – MGallery Collection. It is especially rewarding to know that our team made such a strong impression on you and contributed so positively to your overall experience. While we are pleased that you enjoyed the rooms and food, your recognition that it is our staff who made your stay special means the most to us and will be shared with the entire team. We sincerely appreciate your kind words and look forward to welcoming you back again in the future. Kind regards, Dimitar Tsolyov Front Office Manager

Customer review rating 3.5/5

Selim H. Couples - Confirmed reviews ALL

Dear Mr. H., Thank you very much for taking the time to share your feedback following your stay with us. We are pleased to hear that your overall experience was satisfactory and that you found our team, accommodation, cleanliness, and service at a good level. Your comments are valuable to us and help us understand where we can further improve. We also appreciate your constructive note regarding the internet connection speed, as well as your feedback on the breakfast selection. Please be assured that your remarks will be shared with the relevant departments for review and improvement. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind regards, Dimitar Tsolyov Front Office Manager

Customer review rating 4.5/5

Bartosz G. Couples - Confirmed reviews ALL

Dear Mr. G., Thank you very much for your kind and detailed feedback. We are delighted to hear that you enjoyed your stay with us from arrival to departure and that you appreciated our breakfast, spa facilities, and the warm and caring attitude of our team. It is especially rewarding to know that you felt well looked after as an ALL Accor Diamond member, including the late check-out and welcome amenities. Your recognition of our team’s service and hospitality truly means a lot to us. We also appreciate your constructive suggestion regarding Chromecast functionality on the TV. Feedback like yours is very valuable as it helps us improve our guest experience. We hope to have the pleasure of welcoming you back again soon for another excellent stay. Kind regards, Dimitar Tsolyov Front Office Manager

Other web-users rate our hotel

  • 66 reviews 9.4/10 Location
  • 120 reviews 8.9/10 Room
  • 195 reviews 9.6/10 Service
  • 92 reviews 9.9/10 Vibe
  • 75 reviews 9.3/10 Breakfast
  • 60 reviews 9.1/10 Food
  • 54 reviews 9.2/10 Amenities
  • 48 reviews 8.5/10 Comfort

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