The Emporium Hotel Plovdiv - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.8/5 112 reviews

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Description

Hotel extras

  • 5 star luxury hotel in the heart of ancient Plovdiv

  • Unique design- a rebirth of an iconic building

  • Gourmet restaurant- Premio- the culinary hotspot in Plovdiv

  • Bespoke service, a memorable experience to share and remember

  • ALLSAFE by SGS Certified Hotel

Our accommodation(s)

Hotel location

The Emporium Hotel Plovdiv - MGallery Collection

Kapitan Raycho Str 66
4000 PLOVDIV
Bulgaria

GPS:42.142292, 24.758001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  112 reviews

Customer review rating 1.5/5

Dimitar G. Families - Confirmed reviews ALL

The improvised "fireplace" was defected and unable to turn off for the night, which kept light in the room the whole time.

Customer review rating 5.0/5

Eva M. Business - Confirmed reviews ALL

Top class service, extremely attentive staff, great decor, and the breakfast service is second to none thanks to that wonderful lady in charge of breakfast- she makes all the difference to your start of the day. We have been very well looked after.

Dear Ms. M., Thank you very much for your wonderful review and for sharing such detailed feedback. We are delighted to hear that you consider The Emporium Plovdiv – MGallery Collection “a true gem.” It is truly rewarding to know that our attentive service, elegant design, and especially the breakfast experience made your stay exceptional. Your kind words about the lady in charge of breakfast will be shared with her—she will be thrilled to know she contributed so positively to the start of your day. We also appreciate your comment regarding the bathroom mirror. Your feedback is valuable, and we will certainly take it into account as we continue improving our guest experience. It was our pleasure to look after you, and we hope to welcome you back again on your next visit to Plovdiv. Warm regards, Dimitar Tsolyov Front Office Manager

Customer review rating 5.0/5

Ilia P. Business - Confirmed reviews ALL

Staff is amazing hotel is amazing I lived there for 2 months

Dear Ilia P., Thank you very much for your outstanding review. We are thrilled to hear that you found every aspect of your stay excellent and that our team, especially Yani and Svetoslav, contributed to making your experience so enjoyable. Your kind words about our staff, service, dining options, facilities, and sustainability initiatives are greatly appreciated. We are delighted that we could provide you with a memorable stay and that you felt fully cared for throughout your time with us. We look forward to welcoming you back to The Emporium Hotel Plovdiv – MGallery Collection for another exceptional experience. Warmest regards, Dimitar Tsolyov Front Office Manager

Customer review rating 5.0/5

Christopher H. Business - Confirmed reviews ALL

Decorative and interesting rooms with all of the necessary amenities. The small espresso machine in the room was perfect for waking up.

Dear Mr. H., Thank you for sharing your experience and for rating your stay so highly. We are delighted to hear that you enjoyed the comfort and design of our rooms, as well as the amenities provided. It is great to know that the in-room espresso machine added a pleasant touch to your mornings. We truly appreciate your positive comments about our team and the overall quality of your stay. Your feedback regarding breakfast is also valuable, and we will continue working to refine our offerings. We hope to have the pleasure of welcoming you back on your next visit to Plovdiv. Warm regards, Dimitar Tsolyov Front Office Manager

Customer review rating 4.5/5

Antonio S. Couples - Confirmed reviews ALL

15 min walking to old town, easy free parking. Excellently furnished and quiet room. Outstanding personalized service

Dear Mr. S., Thank you for taking the time to share your wonderful review and impressions from your stay at The Emporium Hotel Plovdiv – MGallery Collection. We are delighted to know that you appreciated the elegant design, quiet and comfortable room, and the convenience of our location near the Old Town. It is especially rewarding to read your kind words about our team’s personalized service — we will make sure to share your compliments with Diana, who will be thrilled to know she contributed to making your stay memorable. We are very happy that you enjoyed your time with us and we look forward to welcoming you back for another refined experience in the heart of Plovdiv. Warm regards, Dimitar Tsolyov Front Office Manager

Other web-users rate our hotel

  • 62 reviews 9.2/10 Location
  • 108 reviews 9/10 Room
  • 176 reviews 9.6/10 Service
  • 92 reviews 9.9/10 Vibe
  • 69 reviews 9.3/10 Breakfast
  • 53 reviews 9.3/10 Amenities
  • 49 reviews 8.8/10 Food
  • 40 reviews 8.7/10 Comfort

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