The Emporium Plovdiv - MGallery

Customer review rating (ALL Rating) 4.7/5 51 reviews

Hotel extras

  • 5 star luxury hotel in the heart of ancient Plovdiv

  • Unique design- a rebirth of an iconic building

  • Gourmet restaurant-Torro Premio- the culinary hotspot in Plovdiv

  • Bespoke service, a memorable experience to share and remember

  • ALLSAFE by SGS Certified Hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

The Emporium Plovdiv - MGallery

Kapitan Raycho Str 66

GPS:42.142292, 24.758001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  51 reviews

TripAdvisor Rating  4.5/5  14 reviews

Amazing stay

Customer review rating 5.0/5

Elena A. Couples - Confirmed reviews ALL

The hotel is magnificent. Everyone from the staff are extremely kind. Tnahl you for everything.

spectacular stay just few steps ahead from the Plovdiv`s center

Customer review rating 5.0/5

Wojciech Solo - Confirmed reviews ALL

I have stayed only for one night but the stay was spectacular. The hotel is very cosy and let you enjoy the local vibe. Make sure you get to know the story behind the hotel`s building and interiors. Loyalty programme benefits were delivered including the welcome drink, room upgrade and welcome gift. A`la carte breakfast with various choice and very friendly service. Size of the room is not an advantage although, in my opinion it is perfect for 1-2 people coming for a short visit. The design of the room was spectacular especially after you understand the story, behind placing the bed in the middle and creating form of theatre inside of the hotel lobby. To sum up: great stay, I recommend it for everyone travelling to Plovdiv and searching for something more than just a bed to sleep

Dear Wojciech K., I am thrilled to hear that you enjoyed your recent stay with us, and at this point I would like to thank you for taking the time to share with us your feedback. It will give me great joy to share your feedback with the team, and we certainly hope that we are able to welcome you back to the hotel very soon. Sincerely, Ivan Ivanov /Guest Experience Manager/

Beautiful and refined

Customer review rating 5.0/5

Sofia B. Solo - Confirmed reviews ALL

Beautiful property designed following references to the city history. The hotel is new with smart rooms, very original details. All of them very elegant. Ideal for a relaxing stay. You can really enjoy the hotel facilities, the spa, breakfast, the original lobby.

Dear Ms B., Thank you so much for sharing your wonderful review. We are delighted to hear that you enjoyed your recent experience with us, and it is wonderful to read of your kind comments regarding the team at The Emporium Plovdiv - MGallery. We certainly hope that you will be staying with us again soon. Sincerely, Ivan Ivanov /Guest Experience Manager/

Excellent room.

Customer review rating 5.0/5

Stephen Couples - Confirmed reviews ALL

Really made to feel welcome and room was great.

Dear Mr. W., Thank you for taking the time to share your feedback. It has been our pleasure to have you as our Guest at The Emporium Plovdiv - MGallery. Sincerely, Ivan Ivanov /Guest Experience Manager/

5 star experience

TripAdvisor rating 5.0/5

todorm561 Families - TripAdvisor review

The best 5 star boutique hotel in town! The hotel itself is amazing! Luxury combined with coziness is giving you the feeling that you are surrounded by jewels. Staff is well trained and polite, I can point out the reception girl ( sorry for not remembering her name) who is a real professional. All team members were very kind and careful with me and my wife! Great food with 5 star presentation! It is obvious that the people over there care about their guests! Congratulations to the Management team! Thank you and I will definetely come back!

Dear Mr Minev, We very much appreciate your comments regarding your stay at the The Emporium Plovdiv - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan Ivanov /Guest Experience Manager/

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Other web-users rate our hotel

  • 22 reviews 9.1/10 Location
  • 39 reviews 9.1/10 Room
  • 61 reviews 9.4/10 Service
  • 43 reviews 9.9/10 Vibe
  • 17 reviews 9.7/10 Amenities
  • 12 reviews 8/10 Food
  • 11 reviews 8.2/10 Cleanliness
  • 9 reviews 5.5/10 Breakfast

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