The Emporium Hotel Plovdiv - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 122 reviews

The Emporium Hotel Plovdiv - MGallery Collection - Image 1
The Emporium Hotel Plovdiv - MGallery Collection - Image 2
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Description

Hotel extras

  • 5 star luxury hotel in the heart of ancient Plovdiv

  • Unique design- a rebirth of an iconic building

  • Gourmet restaurant-Torro Premio- the culinary hotspot in Plovdiv

  • Bespoke service, a memorable experience to share and remember

  • ALLSAFE by SGS Certified Hotel

Our accommodation(s)

Hotel location

The Emporium Hotel Plovdiv - MGallery Collection

Kapitan Raycho Str 66
4000 PLOVDIV
Bulgaria

GPS:42.142292, 24.758001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  122 reviews

TripAdvisor Rating  4.5/5  33 reviews

Memorable stay

Customer review rating 5.0/5

David G. Couples - Confirmed reviews ALL

Our stay in the MGallery Emporium Plovdiv was great. The hotel is sumptuous, we absolutely loved the design, the modern architecture and the technology in the room. Moreover, the story of the hotel is very interesting, which makes it a perfect MGallery Collection hotel. Our room was splendid and very comfortable, we would have loved to extend our stay! The staff is excellent, they helped us a lot on various topics and they delivered exceptional service. Thank you so much to the receptionists, the porter and the barmen. The breakfast à la carte was very good, and the restaurant as well. We will recommend the hotel to everyone who goes to Plovdiv and also to people traveling to other cities (like Sofia) to pass by.

Dear David G., We appreciate your valuable feedback regarding your stay. Thank you for taking the time to write about your experience and we are happy about all the positivity about our property. We will make sure to forward the feedback to the related departments. If you ever decide to visit Plovdiv again we would be happy to once again be your home away from home for an even better stay. Sincerely, Ivan Ivanov /Front Office Manager/

Excellent Hotel in Plovdiv

Customer review rating 5.0/5

Mehmet T. Families - Confirmed reviews ALL

We stayed at the hotel as a family. It is in a very good location, not far from the city center. The hotel is brand new and of good quality. We especially liked the breakfast, which was tailored according to the guests' requests. Overall, the experience was perfect. We will stay in the same hotel if we go to Plovdiv again.

Dear Mehmet Togan T., We very much appreciate your comments and story regarding your experience at the The Emporium Plovdiv - MGallery. It is always a pleasure to receive positive feedback. We are going to certainly pass your comments to our colleagues that were involved in order to motivate them and show them appreciation. We are looking forward to your next stay next time you are in the city. Sincerely, Ivan Ivanov /Front Office Manager/

Very well located for my work

Customer review rating 4.5/5

Chuck T. Business - Confirmed reviews ALL

Staff were very charming and helpful rooms and facilities very good

Dear Charles T., We are delighted to see you visit our hotel again and hear your kind words about it. We hope to see you once again during your next visit to Plovdiv. Kind regards, Ivan Ivanov /Front Office Manager/

Amazing Stay

Customer review rating 5.0/5

Shauna Business - Confirmed reviews ALL

This was my first time staying here and it was amazing. The front desk staff were so warm and pleasant which made the check in experience great. They were even so kind to help me get a taxi to where I needed to go. The rooms are very nice and the bed is so comfortable! Next time I am in Plovdiv I will definitely be staying here!!

Dear Shauna A., We very much appreciate your comments regarding your stay at the The Emporium Plovdiv - MGallery. It is always a pleasure to receive positive feedback. I am sure our staff will be encouraged once they hear about your wonderful story. We hope your next visit with us will be as pleasant as the previous one. Sincerely, Ivan Ivanov /Front Office Manager/

High standing, good location, only 10min walk to downtown

Customer review rating 5.0/5

Enrique Business - Confirmed reviews ALL

Everything was perfect, the best staff, very good breakfast, very nice room and bed. Just to ask the reception to explain how room commands & AA works in case is you first stay in the hotel.

Dear Cantin C., We appreciate the comments and the rating regarding your recent stay with The Emporium Hotel Plovdiv MGallery Collection. We are delighted to hear your story during your visit to Plovdiv and would be more than happy to welcome you once again in the future and exceed your expectations. Sincerely, Ivan Ivanov /Front Office Manager/

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Other web-users rate our hotel

  • 49 reviews 9.3/10 Location
  • 93 reviews 8.5/10 Room
  • 118 reviews 9/10 Service
  • 81 reviews 9.6/10 Vibe
  • 47 reviews 8.9/10 Amenities
  • 39 reviews 7.3/10 Breakfast
  • 33 reviews 8/10 Comfort
  • 29 reviews 8.2/10 Food

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