Mövenpick Resort Petra 5 stars

Customer review rating (ALL Rating) 4.7/5 901 reviews

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Description

Hotel extras

  • Walk out of the hotel and step straight into Petra's main gate.

  • Take in sweeping rooftop views of the Petra mountains at sunset.

  • Immerse yourself in authentic Jordanian design and atmosphere.

  • Rest in comfort after a full day exploring ancient trails.

  • Savour local flavours alongside international favourites in inviting restaurants.

Our accommodation(s)

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Hotel location

Mövenpick Resort Petra

Tourism Street, P.O. Box 214
71810 Petra
Jordan

GPS:30.32568, 35.469481

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  901 reviews

Customer review rating 4.0/5

Paolo P. Families - Confirmed reviews ALL

Perfect location, great service... but food option, quality and variety not to the expected level.

Dear Mr. P., Thank you for your kind words regarding our location and service. We appreciate your feedback on the food options and quality, as it is essential for us to continually enhance our offerings to meet our guests' expectations. Best regards, Abedrabo Twaissi General Manager

Customer review rating 4.5/5

Pankaj S. Couples - Confirmed reviews ALL

The property is beautiful, the rooms are comfortable & spacious, the bed was cozy and the location just couldn't be any better. Petra Visitor Center is right across the road. The convenience for visiting Petra from Movenpick is unmatched. Would highly recommend the property if you want a thoroughly relaxing experience after walking the long Petra trails.

Dear Pankaj S., Thank you for sharing your positive experience at Mövenpick Resort Petra. We are delighted to hear that you found our location convenient and our accommodations comfortable. It is our goal to provide a relaxing environment for our guests after their explorations. Your recommendation means a great deal to us, and we look forward to welcoming you back for another enjoyable stay. Abedrabo Twaissi General Manager

Customer review rating 5.0/5

Bill A. Couples - Confirmed reviews ALL

Everyone was polite, hospitable and accommodating. Even going beyond what was expected

Dear Bill A., Thank you for your kind words regarding our staff and location. We are delighted to hear that our team exceeded your expectations in hospitality and accommodation. Your feedback is invaluable, and we look forward to welcoming you back in the future. Abedrabo Twaissi General manager

Customer review rating 3.5/5

Charikleia S. Families - Confirmed reviews ALL

spacious room with all the amenities. Good choice of food in the evening and at breakfast. Some of the basics are not in place. Drinks should be offered on arrival. Also the food is not kept warm, it is lukewarm, and particulaly for potatoes and some other foods, this compromised the taste. Bathrooms looked clean, but there was hair from the previous guests almost everywhere

Dear Ms. S., Thank you for taking the time to share your feedback following your stay at Mövenpick Resort Petra. While we are pleased to know that you enjoyed the spacious room, the amenities provided, and the variety of food available during breakfast and dinner, I am truly sorry that several aspects of your experience did not meet your expectations of a five-star hotel. Please accept my sincere apologies for the absence of a welcome drink upon arrival, the food temperature issues you encountered, and most importantly, the shortcomings in the cleanliness of the bathroom. Finding hair left behind from previous guests is unacceptable and does not reflect the standards we strive to maintain. Your comments have been shared with the relevant teams for immediate review and corrective action. We genuinely value your observations, as they help us identify areas where we need to improve and deliver a better experience for our guests. Thank you once again for your feedback, and I hope we will have the opportunity to welcome you back in the future and provide you with a stay that better reflects our hospitality standards. Best regards, Abedrabo Twaissi General manager

Customer review rating 3.5/5

Mohammed A. Families - Confirmed reviews ALL

food is not good

Dear Mohammed A., Thank you for sharing your feedback regarding your recent experience with us. I regret to hear that the food did not meet your expectations. We strive to provide a delightful culinary experience for our guests and will take your comments into consideration for future improvements. Abedrabo Twaissi General manager

Other web-users rate our hotel

  • 563 reviews 9.8/10 Location
  • 487 reviews 8.4/10 Room
  • 949 reviews 9.6/10 Service
  • 15 reviews 9.8/10 WiFi
  • 488 reviews 8.9/10 Food
  • 280 reviews 9/10 Breakfast
  • 243 reviews 9.1/10 Vibe
  • 231 reviews 9/10 Cleanliness

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