Movenpick Ambassador Hotel Accra 5 stars

Customer review rating (ALL Rating) 4.4/5 1,570 reviews

Movenpick Ambassador Hotel Accra - Image 1
Movenpick Ambassador Hotel Accra - Image 2
Movenpick Ambassador Hotel Accra - Image 3
Movenpick Ambassador Hotel Accra - Image 4

Description

Hotel extras

  • Located within the Central Business District

  • Free WiFi

  • 5-star hotel in Accra

  • Largest in the city state-of-the-art meetings facilities

  • Pool, Spa and Fitness Centre

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Movenpick Ambassador Hotel Accra

Independence Avenue, Ridge, PMB CT 343
PMBCT343 ACCRA
Ghana

GPS:5.554834, -0.202581

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,570 reviews

Customer review rating 4.0/5

Faith O. A. Business - Confirmed reviews ALL

Dear Faith O. A., We greatly appreciate you taking the time to share such a lovely review of your stay. It is wonderful to hear that our team's willingness to help made a positive impact and that you enjoyed our excellent facilities and culinary offerings. Thank you for choosing us for your time in Accra, and we look forward to providing you with another exceptional experience in the future. Sincerely, Isaac Adjei General Manager

Customer review rating 1.5/5

Richard W. J. G. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay with us. Please accept our sincere apologies for the inconvenience you experienced. We regret to learn that the condition of your room, including the lighting and cleanliness, did not meet your expectations or the standards we strive to uphold. We also regret that the proximity of the ongoing refurbishment works affected your comfort during your stay. We are equally sorry to hear about the inconvenience you encountered regarding the pre-authorisation and refund process. While card pre-authorisations are a standard practice to guarantee payment, we understand that delays in the release of funds can be frustrating. Please be assured that any refund or release of the pre-authorised amount is processed promptly by the hotel, although the time taken for the funds to reflect in your account may vary depending on your card issuer or bank. Your comments have been shared with our Housekeeping, Engineering, and Front Office teams for immediate review and corrective action. We are committed to addressing the issues you highlighted to ensure a more seamless experience for our guests. On a positive note, we appreciate your kind remarks about our team members, and we will be pleased to share your compliments with them. We sincerely regret that your experience did not reflect the level of hospitality we aim to provide and hope you will consider giving us another opportunity to restore your confidence during a future visit. Best wishes, Isaac Adjei General Manager

Customer review rating 4.5/5

Yann C. Business - Confirmed reviews ALL

Dear Yann C., Thank you so much for your review! We're thrilled to hear you enjoyed our service. We sincerely apologize for the long wait time you experienced at the bar. We always work to improve our service, and we hope to welcome you back soon for an even smoother experience. Warm regards, Isaac Adjei General Manager

Customer review rating 5.0/5

Kirk C. Couples - Confirmed reviews ALL

Dear Kirk C., Thank you so much for your review! We are absolutely delighted to hear that our staff made you feel so cared for and that you enjoyed the cleanliness, comfort, and décor of your room. Knowing that we contributed to your happiness and satisfaction is the ultimate reward for us. We look forward to welcoming you back for another wonderful stay. Kind regards, Isaac Adjei General Manager

Customer review rating 5.0/5

Charles C. C. Solo - Confirmed reviews ALL

Dear Valued Guest, Thank you for your generous review and for choosing Mövenpick Ambassador Hotel Accra for your recent stay. We are truly delighted to know that our team left such a positive impression and helped make your visit a memorable one. Providing genuine hospitality and exceptional service is at the heart of everything we do, and it is always rewarding to receive recognition from our valued guests. Your recommendation means a great deal to us and serves as wonderful encouragement for our entire team to continue delivering the high standards of service our guests deserve. We will be sure to share your kind comments with our colleagues, who will be thrilled to know their efforts made a difference. It was a pleasure to have you as our guest, and we sincerely thank you for your trust and support. We look forward to welcoming you back to Mövenpick Ambassador Hotel Accra, where we hope to create many more memorable experiences for you. Warm regards, Isaac Adjei General Manager

Other web-users rate our hotel

  • 260 reviews 9.6/10 Location
  • 559 reviews 6.8/10 Room
  • 1,574 reviews 9.5/10 Service
  • 17 reviews 7/10 WiFi
  • 263 reviews 9.5/10 Breakfast
  • 252 reviews 6.1/10 Cleanliness

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

ibis Styles Accra Airport 3 stars

Customer review rating (ALL Rating) 4.1/5 (764 reviews)

At 5.859 km

See the hotel
All our hotels in Accra Hotels