Mövenpick Waterpark Resort & Spa Soma Bay 5 stars

Customer review rating (ALL Rating) 3.9/5 236 reviews

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Mövenpick Waterpark Resort & Spa Soma Bay - Image 1
Mövenpick Waterpark Resort & Spa Soma Bay - Image 2
Mövenpick Waterpark Resort & Spa Soma Bay - Image 3
Mövenpick Waterpark Resort & Spa Soma Bay - Image 4
Km 49 Hurghada Safaga Hw, Soma Bay, Red Sea, 847115 Hurghada, Egypt

Description

Hotel extras

  • World‑Class Waterpark for All Ages

  • Beautiful Red Sea Location with Private Sandy Beach

  • Saya Spa - Ultimate Relaxation

  • Diverse Dining & Leisure Experiences

  • Diving & Water Sports Adventure

Our accommodation(s)

Hotel location

Mövenpick Waterpark Resort & Spa Soma Bay

Km 49 Hurghada Safaga Hw, Soma Bay, Red Sea
847115 Hurghada
Egypt

GPS:26.8273863384281, 33.93802847178845

Telephone
Fax +20 65 3260855

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  236 reviews

TripAdvisor Rating  4.3/5  3,672 reviews

Amazing resort and team

TripAdvisor rating 5.0/5

Florina G TripAdvisor review

An excelent experience with an amazing staff- all the members of the team were real professionals, warm, friendly and welcoming! The “home” feeling is a real one, not just nice word! Mr.Mina- big congrats for the extraordinary team you build and for the improvements of the resort! Will definitely come back 🙏 big thanks!

It was very nice at the Movenpick hotel.

TripAdvisor rating 5.0/5

Claudiu I TripAdvisor review

The rooms were very clean and Mouhamed cleaned the rooms very well. The food was very good and the pool was clean and heated. The table service was very nice, and the waiters were very kind. The performances were beautiful and the singers were very talented.

Great gym Movenpick soma Bay

TripAdvisor rating 5.0/5

Yassin M TripAdvisor review

This gym is very good and very clean and a respectful and friendly gym coach. Also clean weights and it is in located in Mövenpick someday. Come check it out!

Thank you

TripAdvisor rating 5.0/5

Amr A TripAdvisor review

I had a great time and I had an awesome workout and the trainer is really nice and helpfull and all the workout equipment is very well made as well as the area itself

Not a 5 star resort by global standards - book with your eyes open!

TripAdvisor rating 2.0/5

LFC_10 TripAdvisor review

This review is really aimed at Accor Hotels / Movenpick Group. If they are comfortable that this property represents their brand then I would first be very surprised, and secondly I would be very disappointed. I am writing this from the perspective of someone who has travelled a lot and stayed at 5 star resorts and premium hotel brands around the world. This resort is at best a low end 4 star and should not be advertising itself as a 5 star resort under the name of a global premium brand. Main issues as follows - 1) Staff - There are some notable exceptions, and for them I feel sorry because they are really trying to provide a good service (Zain who is the manager in the buffet restaurant for example. Ahmed who cleaned a lot of the rooms on our floor. There are others as well). However, a lot of the staff have very little idea about customer service. They seem to resent the guests, or at least serving them. They serve with the minimal care and effort. I even had examples of staff outright lying to me because they couldn't be bothered to make a little effort (for example saying they had run out of lemon slices for my drink, when 15 mins prior another bar tender had opened a fridge with lots of lemons in it. This one individual just couldn't be bother to slice a lemon for my drink). There were so many examples during our stay where we, and other guests around us received customer service which literally left us speechless and looking at each other to say "did that just happen?". In the end you just give up and laugh at what is happening. 2) Language - The staff's ability to communicate in English is generally very limited to non-existent. This makes it incredibly difficult to achieve anything. In the end due to language barriers you grudgingly accept a poor level of customer service. This shouldn't be the case for an international premium brand hotel. 3) Rooms - Whilst the quality of the outdoor landscaping, pool areas and cleanliness of the beach was a plus, the standard of the bedrooms is very poor. We paid a premium for the higher end rooms (suites facing the sea) and couldn't believe how limited the rooms were in terms of quality and features. 4) Drinks - We had the all inclusive package. The drinks menu advertises popular cocktails such as cuba libre and whiskey sour. Neither of these, for example, were made at anywhere near the standard one would expect from a 5 star resort. For example, the cuba libre was often just a random unmeasured quantity of rum with coke poured on top. No crushed ice, no twist of lime, no measuring the balance of spirit plus mixer. 5) Spa - The on-site spa, which we were told is run by an independent third party and nothing to do with the hotel, is shockingly poor. The quality of the treatments was laughably poor. The lady who runs the spa has a real attitude problem and again seemed to treat us, her paying customers, with contempt.

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Other web-users rate our hotel

  • 571 reviews 8.1/10 Location
  • 1,070 reviews 7.3/10 Room
  • 3,170 reviews 8.9/10 Service
  • 55 reviews 8.4/10 WiFi
  • 1,031 reviews 8.7/10 Amenities
  • 659 reviews 9/10 Pool
  • 659 reviews 7.3/10 Cleanliness
  • 580 reviews 8.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.