Mövenpick Resort Khao Yai

Customer review rating (ALL Rating) 4.3/5 1,439 reviews

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Description

Hotel extras

  • Spa and wellness centre

  • Well-equipped fitness centre

  • Outdoor Swimming Pool

  • Private pool in all Villas

  • Located just 45 minutes drive from Khao Yai National Park

Our accommodation(s)

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Hotel location

Mövenpick Resort Khao Yai

T Wangsai A.Pakchong Nakornratch
30130 Nakorn Ratchasima
Thailand

GPS:14.674605, 101.577165

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,439 reviews

TripAdvisor Rating  4.0/5  21 reviews

Nice scenery and good service mind from the staff, but bad maintenance.

Customer review rating 3.5/5

Suchada V. Families - Confirmed reviews ALL

The staff was very nice, well trained with service mind. The mountain scenery from the breakfast room was excellent. The buggy was quite fast. We wait only 5-10 mintues. The pool at the lobby was nice. What we disappointed was the maintenance of our villa. We stayed at villa 41. The decoration was very nice. We loved the high ceiling. BUT, the bathroom in both bedrooms had problems. The basin wastes in the master bedroom's bathroom was disappeared. When we ask for one, the maid put it back for us, but we could not pop up. So a technique came and solved the problem by pulling out for good (= disappear again). Water heaters in both bathroom were not working properly. We had to wait 2-3 minutes to warm the water. Also, the water pressure in shower room was not constant. There should be more hangers on the wall. The restroom's door in the common area in Villa 41 was eaten by bugs. We love the mini zoo, but we think it was a bit dirty. Our overall experience was ok. If there is a chance to visit Khaoyai again we think we will try other hotels. (We booked via the hotel's official line@)

Perfect stay for family

Customer review rating 4.5/5

Natvadee A. Families - Confirmed reviews ALL

I had a very pleasant stay at Movenpick Khaoyai. As an Accor plus member with the platinum status, I feel like I received all what I deserve: complimentary BF, room upgrade, early check in and late check out offer, welcome set (I loveeee the way you provided Evian water) and BD celebrations. All staff are polite, helpful and were willing to help. I also remember a good talk with a male staff at the zoo taking care of the piglets; he provided insights about behaviour and what they like and don't which is much different from a guy I met in the previous stay who always on his mobile. I love your piglets that ran welcoming all the guests and the pregnant goat who always nipped my skirt for more carrots 😂 I love the pool villa you upgraded us to. My parents never had a good time in a private pool and even a public, we can't remember when was their last time. They swam happily in your place and enjoyed the scenery of birds chirping. Breakfast is satisfactory, nice taste and adequate. The guy that seems to be the manager of Flavor is friendly and polite including all staff in the restaurant. However, there are two points worth mentioning; first of all, the shower did not provide hot water or only super hot in like 2mins and after that all gone and the drain does not work properly. I found exactly same issue in the last stay in the building 2, so I assume the amenities are aged and not much you can do about it. Secondly, the prop for the beer festival destroys the scenery. I wish we could see the green field without those objects blocking it. All in all, I would rate this stay 9 out of 10. Thanks a lot for making our days precious.

Dear Natvadee A., Greetings from Movenpick Resort Khaoyai and thank you for sharing your experience regarding of your recent stay stay at the Mövenpick Resort Khao Yai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and all concerning to improve that points you have mentioned. Our hotel have the mian entrance with a very nice road directly to the hotel. We strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager

Relaxing environment

Customer review rating 4.5/5

Dr. W. S. Friends - Confirmed reviews ALL

The hotel staff is having good service minded, room is very clean and comfortable bed, based on my experiences 3 times stay, I have faced with a small problem every time such as electricity power down, washing hose leak.

Dear W. S., Greetings from Movenpick Resort Khaoyai and thank you for sharing your experience regarding of your recent stay stay at the Mövenpick Resort Khao Yai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and all concerning to improve that points you have mentioned. Our hotel have the mian entrance with a very nice road directly to the hotel. We strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager

Good stay

Customer review rating 5.0/5

Rachel H. Business - Confirmed reviews ALL

It's a great stay combine with our prewedding photoshoot. The sale team support us very well, especially Prim

Good stay

Customer review rating 4.5/5

Muhammd H. Couples - Confirmed reviews ALL

Loved my stay at Movenpick. The staff were always helpful and courteous. Beautiful scenery

Dear Muhd H., Greetings from Movenpick Resort Khaoyai and thank you for sharing your experience regarding of your recent stay stay at the Mövenpick Resort Khao Yai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and all concerning to improve that points you have mentioned. Our hotel have the mian entrance with a very nice road directly to the hotel. We strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager

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Other web-users rate our hotel

  • 448 reviews 6.1/10 Location
  • 1,343 reviews 6.9/10 Room
  • 1,027 reviews 7.2/10 Service
  • 12 reviews 7/10 WiFi
  • 516 reviews 8.6/10 Vibe
  • 399 reviews 5.1/10 Cleanliness
  • 302 reviews 7/10 Breakfast
  • 214 reviews 3.8/10 Value

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