Mövenpick Resort Khao Yai 5 stars

Dear Mr.Sebastien, Thank you very much for taking the time to share your detailed feedback following your recent stay with us at Mövenpick Resort Khao Yai. We are delighted to hear that you enjoyed the beautiful, green surroundings and the superb views over the Khao Yai hills. It is also great to know that you were satisfied with your booking experience via the ALL Accor app, as well as the smooth arrival, check-in, and departure processes. At the same time, we note your feedback regarding accommodation and cleanliness scores, and we will continue working to further enhance these areas to ensure an even more consistent and memorable guest experience. Thank you once again for choosing to stay with us. We truly hope to have the pleasure of welcoming you back for an even better experience in the future. Warm regards, Warintinee Somboon Assistant Front Office Manager Movenpick Resort Khaoyai

Dear Khun Nabhat, Thank you for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to learn that every aspect of your experience—from the room and service to our location and facilities—met your expectations. Receiving perfect scores across all categories and knowing that you would highly recommend both our hotel and the ALL Accor loyalty programme is truly rewarding for our team. Your kind words serve as great encouragement to all of us, and we will be sure to share your compliments with the entire team. It was a pleasure to have you stay with us, and we sincerely appreciate your loyalty as an ALL Classic member. We look forward to welcoming you back for another exceptional stay in the near future. Warm regards, Warintinee Somboon Assistant Front Office Manager Movenpick Resort Khaoyai

Dear Khun Ornnicha, Thank you for taking the time to share your feedback. We are delighted to hear that you were pleased with the room, service, and overall experience during your stay. We sincerely apologize for the inconvenience caused by the flies and birds in the breakfast area. Please be assured that we have shared your comments with our Food & Beverage team for review and improvement. Regarding the golf course, we would like to kindly clarify that the golf course is managed independently and is not operated by the hotel. However, we greatly appreciate your feedback regarding the long grass conditions, and we will certainly pass your comments on to the golf course management team for their attention and consideration. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay. Warm regards, Warintinee Somboon Assistant Front Office Manager Movenpick Resort Khaoyai

Dear Mr.Puran, Thank you very much for your wonderful review and for choosing to celebrate your 3rd anniversary with us. We are truly honored to have been part of such a special moment and delighted to know that your stay created lasting memories. It is especially rewarding to hear that you enjoyed the hotel's beautiful surroundings, décor, activities, and the attentive service provided by our team. Your kind words and perfect ratings mean a great deal to all of us. We are also grateful for your recognition of our team. Knowing that their hospitality contributed to making your anniversary celebration memorable is the greatest reward for their dedication and efforts. At the same time, thank you for sharing your feedback regarding the WiFi connection speed. We appreciate your comments and will share them with our relevant team as we continuously seek ways to enhance our guests' experience. Thank you once again for allowing us to be part of your celebration. We wish you many more happy anniversaries ahead and look forward to welcoming you back for another exceptional stay in the future. Warm regards, Warintinee Somboon Assistant Front Office Manager Movenpick Resort Khaoyai

Dear Mr. C., Thank you for choosing to stay with us and for sharing such a thoughtful review of your first visit. We are delighted to know that the natural beauty of our surroundings made such a memorable first impression and that you found our resort to be the perfect place to escape from city life. It is also wonderful to hear that you appreciated the room upgrade, welcome amenities, and the warm hospitality extended by our team. Your kind recognition of our Housekeeping team and your mention of the personal greeting from General Manager Joseph are especially appreciated, and we will be sure to share your compliments with them. We are also pleased that you enjoyed visiting our organic vegetable garden and learning more about our sustainability initiatives. It is rewarding to know that these efforts enhanced your overall experience. At the same time, thank you for your valuable feedback regarding the shower water pressure. Please accept our apologies for any inconvenience caused. Your comments have been shared with our team for review and improvement. We also appreciate your feedback regarding the flies at the restaurants. While our open-air setting allows guests to enjoy the beautiful natural surroundings, we understand that this can occasionally impact dining comfort. Please be assured that we continuously explore ways to minimize this issue while preserving the unique outdoor atmosphere. It was a pleasure to have you with us, and we are grateful for your recommendation. We look forward to welcoming you back for another relaxing and memorable stay in the future. Warm regards, Warintinee Somboon Assistant Front Office Manager Movenpick Resort Khaoyai