Mercure Sheffield Kenwood Hall & Spa

Customer review rating (ALL Rating) 4.0/5 1,013 reviews

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Kenwood Hall Hotel & SPa, Kenwood Road, S7 1NQ SHEFFIELD, United Kingdom

Description

Hotel extras

  • Pet-friendly accommodation and facilities throughout

  • Meeting, Events and Wedding Suites available

  • Set in 12 acres of beautiful grounds, 1 mile from Sheffield City Centre. Perfect for relaxing.

  • Complimentary on-site Car Parking

Our accommodation(s)

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Hotel location

Mercure Sheffield Kenwood Hall & Spa

Kenwood Hall Hotel & SPa, Kenwood Road
S7 1NQ SHEFFIELD
United Kingdom

GPS:53.364547, -1.49091

Telephone
Fax +44 114 255 4744

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LAKEVIEW

Enjoy great British favourites as well as a selection of modern cuisine whilst overlooking our grounds. Our menus are designed by our experienced Chefs who carefully source the best fresh and local produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,013 reviews

TripAdvisor Rating  3.5/5  2,625 reviews

Great deep tissue massage

TripAdvisor rating 5.0/5

Route107 Solo travel - TripAdvisor review

Hi, I've just had the most wonderful message at the kenwood hall this afternoon. I needed a man with strong muscles to give me a strong deep tissue massage as I physically work hard at my job. And that's just what I had only not by a strong man but rather by a petite strong woman by the name of Alison. Deep tissue what I wanted and that's what I got, she's so professional and knowledgeable about what pressure to implement and where. I am so happy to have had Alison to sort my aches and pains away and highly recommend her to anyone. Thank you very much Alison. Otto.

good location, nice room, nice breakfast - VERY hard bed

Customer review rating 4.5/5

Susan Families - Confirmed reviews ALL

As per the review title and still my favourite place to stay in Sheffield. The staff are always friendly, the breakfast excellent and the whole place clean and tidy. Lots of parking. The beds in the superior room seem to have changed from king size to standard double - a bit small for a couple these days - and are very hard/firm. The pillows this time also seemed to squash down to nothing.

Fantastic customer service

Customer review rating 5.0/5

Liz Friends - Confirmed reviews ALL

Every single member of staff we came into contact with was happy and helpful. Well done Mercure, so many people struggle to get customer service right, but you have it spot on! The Sunday Slumber package was great value and I had the best back massage thank you to Leanne and Pheobe in the spa. I have already recommended this hotel to many people.

Very Disappointing

TripAdvisor rating 2.0/5

Tinxlebinx Families - TripAdvisor review

We booked the Kenwood hall Terrace room for my mums wake on March 6th. We got off to a bad start when we arrived as the road the hotel is on had been closed off at both ends and we hadn't been informed. After taking it upon ourselves to move the cones and getting some horn blowing from the guy on the digger we managed to get into the hotel. Reception pointed out where to go to get to the Terrace room which had no sign posted and the way was blocked by a huge tanker clearing out the drains which we had to squeeze past on foot. The room was nice and bright but very tired looking and there were a good selection of tea bags and hot water and coffee in pump flasks which kept being refilled. However the buffet for 25 people was dismal, a selection of sandwiches on thin sliced bread with the minimum of filling, the pork pie pastry shattered when I cut into it and the tray of sausage rolls were anemic ( we had to pay an extra £4.50 per head for these delights). Also extra was the cake selection which we had upgraded to from our middle of the road option. There was a choice of four cakes all cut quite small and not the best looking or tasting if I'm honest. The restrooms are in dire need of some maintenance as is the whole section of the building. My mum would not have been impressed!. I have been to the Kenwood for weddings over the years and it used to be top notch but I'm afraid it's days of grandeur are long gone. My husband and myself were thinking of booking to stay here for 2 nights in October as we are attending a wedding in the city centre, however I'm so glad that we got to visit before hand to experience what it was like!. We definitely won't be staying at the Kenwood Hall hotel.

All good

Customer review rating 4.5/5

Pam D. Families - Confirmed reviews ALL

Second visit, staff friendly and helpful

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Other web-users rate our hotel

  • 763 reviews 9.1/10 Location
  • 2,036 reviews 6.1/10 Room
  • 1,854 reviews 8.3/10 Service
  • 32 reviews 3.5/10 WiFi
  • 753 reviews 5.7/10 Food
  • 701 reviews 5.1/10 Cleanliness
  • 672 reviews 7.1/10 Breakfast
  • 605 reviews 4.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.