Customer review rating 3.8/5 1,162 reviews
ALLSAFE approved hotel
Pet-friendly accommodation and facilities throughout
Meeting, Events and Wedding Suites available
Family-Friendly with our NEW Games Room Available for all hotel residents
Set in 12 acres of beautiful grounds, 1 mile from Sheffield City Centre. Perfect for relaxing.
Complimentary on-site Car Parking
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 15h00
Check out up to 12h00
S7 1NQ sheffield
Contact email :email@example.com
Check-in from 15h00
Check out up to 12h00
Classic room - 1 single bedNon contractual photo
Classic room - 1 double bed
Classic room - 2 single beds
Superior room, ideal for family - 2 double beds
Privilege room - 1 double bed
Junior suite, private patio or balcony - 1 king bed
Superior King suite, private seating area overlooking the grounds - 1 king bed
Number of meeting rooms: 9
Maximum size: 95 m²
Maximum capacity: 80 people
Maximum banquet capacity: 70 people
100% genuine reviews from our guestsFind out more
Not what we expected or paid for
toad2021 19/09/2021 TripAdvisor review
We booked a Junior Suite. None of the stated extras were provided. Room was not clean and very tired. Only way to contact staff was through a WhatsApp message. We were moved rooms after first night - to Bridal Suite (thank you!). This was clean but still none of the stated extras were provided until we chased this again. No coffee capsules available - all the other hotels we stayed in during our trip didn't have a problem with supply. Won't be going back.
As a previous regular guest I feel standards poor, Premier Inn in future
Andrew B. Couples - 17/09/2021 Confirmed reviews ALL
Should not have to ask for towels on arrival.All lights in the room should be plugged in .Bathroom no shelves to put toiletries on.Usually everything was excellent and rooms well set up.Time for the management to take a good look at how the hotel is run.
A G. Couples - 15/09/2021 Confirmed reviews ALL
The stay at the Hotel was excellent
Amanda C. Families - 14/09/2021 Confirmed reviews ALL
We booked a family room on a dinner, bed & breakfast rate. On checking in the public areas are modern and clean and the team member checking us in was very accommodating. Unfortunately, the room itself really let the hotel down. The decor was tired, patched up and the bathroom was not very clean. Despite this, and with a tired 4 year old in tow, we went for dinner in the Laura Ashley Tea Room (as there was a function in the restaurant) for our pre-booked evening meal. Again, the team were really accommodating taking our order quickly and bringing drinks but it was then a 45 minute wait for the starters to be brought out. These were lovely but by now, our daughter was shattered and we had to take her to bed. The team were brilliant and brought the meal to the room for us but it wasn’t ideal. The beds in the room were comfortable and we all slept well. The next morning, breakfast in the self service buffet was lovely and we were looking forward to making the most of the spa before departure. Unfortunately, on arriving at the spa we were advised that the boiler wasn’t working so the pool was very cold. The hot tub was broken and the showers in the spa were out of order. Overall, the spa area was run down and would really benefit from an upgrade. We braved the cold pool (until our daughter started shivering) then quickly dressed to return to the room and shower. The shower in the room was also not great as the shower would not stay at the top of the pole and kept on shifting down. The grout was pink in the most used areas and bath seal black in places with mould. All in all, the service from the team at the hotel was great, as was the food but the facilities let it down. There is the potential that this hotel could offer a real wow factor with some renovations and improvements, especially given the location and grounds that it is set in.
Good, as usual
William E. Couples - 14/09/2021 Confirmed reviews ALL
As usual, we were welcomed warmly, and all the staff were helpful when we needed them. The only thing was that a bulb needed replacing in the bedside lamp and this was not done.
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