Mercure Sheffield Kenwood Hall & Spa 4 stars

Customer review rating (ALL Rating) 4.2/5 1,012 reviews

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Description

Hotel extras

  • Pet-friendly accommodation and facilities throughout

  • Meeting, Events and Wedding Suites available

  • Set in 12 acres of beautiful grounds, 1 mile from Sheffield City Centre. Perfect for relaxing.

  • Complimentary on-site Car Parking

Our accommodation(s)

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Hotel location

Mercure Sheffield Kenwood Hall & Spa

Kenwood Hall Hotel & SPa, Kenwood Road
S7 1NQ SHEFFIELD
United Kingdom

GPS:53.364547, -1.49091

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LAKEVIEW

Enjoy great British favourites as well as a selection of modern cuisine whilst overlooking our grounds. Our menus are designed by our experienced Chefs who carefully source the best fresh and local produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,012 reviews

Customer review rating 1.5/5

Ian L. Couples - Confirmed reviews ALL

Manageress couldn't work out the fact that the host of the party who booked the rooms was to be paying for the first night so we ended up paying and having to be reimbursed ,the premium room was quite noisy as it was next to the entry doors for the floor , the room was very dated with old scratched wooden furnishings and holes in the carpet and of course mould around the bath and basin. The cooked breakfast was very good but there was no marmalade for the toast only jam.

Customer review rating 4.0/5

Mr &. M. H. Friends - Confirmed reviews ALL

Our wedding was why we stayed, Whirlow brook hall.

Customer review rating 5.0/5

Julie &. S. W. Couples - Confirmed reviews ALL

Food.was.nice and staff were brilliant

Customer review rating 1.0/5

Garry C. Couples - Confirmed reviews ALL

We were attending a wedding at 3pm so needed an early check in. We’re told to call on the day. Called. Spent 2.5 hours on phone trying to speak to reception. Was hung up on by reception 4 times without answer after waiting. Spoke to 3 other staff & was put on hold by 2 who never got back to us. One member of staff returned to say they couldn’t speak to reception. Poor. Room was tired & in need of decoration. Rust on hand rail in shower. Earthing cable on show from hole in plasterboard. Poor standard breakfast. Mouldy bread on shelves. Pointed this out to chef only to see him say nothing, no apology or any words, just grabbed mouldy bed & disappeared into kitchen. Worst hotel we’ve ever stayed in. My review on Trip Advisor is more detailed. Rude staff. Noisy rooms with people talking in corridors & gardens. One fan. No headboard. No pictures on walls. Extremely poor would never return.

Customer review rating 5.0/5

Fearn A. Friends - Confirmed reviews ALL

It was an overnight stay for my daughter's hen party. We had an amazing time from checking in at reception, the clean and comfortable bedroom, the brilliant party in the party room, helpful barstaff to the relaxing day next day in the pool and spa after a delicious breakfast. Topped off with a leisurely lunch before having to leave.

Other web-users rate our hotel

  • 801 reviews 9.1/10 Location
  • 2,031 reviews 6.5/10 Room
  • 2,473 reviews 9.1/10 Service
  • 40 reviews 3/10 WiFi
  • 689 reviews 5.5/10 Vibe
  • 683 reviews 5.9/10 Cleanliness
  • 621 reviews 8.1/10 Breakfast
  • 597 reviews 6.9/10 Wellness Area

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