Mantra Melbourne Epping 4 stars

Customer review rating (ALL Rating) 4.6/5 1,122 reviews

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Mantra Melbourne Epping - Image 1
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250 Cooper Street, 3076 EPPING, Australia

Description

Hotel extras

  • Luxury in the heart of Melbourne's growth corridor and business precincts

  • Enjoy free WiFi, open air parking and EV chargers, buffet breakfast & and 24 hour reception

  • Squeeze in a workout with our elite gymnasium featuring free weights and cardio machines

  • Dine in at award winning brewpub and distillery, Republic Tavern

  • Unwind with rainfall shower heads, plush beds, Foxtel and more

Our accommodation(s)

Hotel location

Mantra Melbourne Epping

250 Cooper Street
3076 EPPING
Australia

GPS:-37.649762, 145.007857

Telephone
Fax +61 3 8457 4000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,122 reviews

TripAdvisor Rating  4.5/5  97 reviews

Certificate of excellence 2024

Nice hotel, great food

Customer review rating 4.0/5

Sam P. Business - Confirmed reviews ALL

The Mantra has nice, well priced rooms, great breakfast and efficient, welcoming staff. The highlight is the brewery attached. A great place to visit with colleagues, great food, daily specials and craft beer and cocktails on tap.

Dear S., We very much appreciate your comments regarding your stay at the Mantra Melbourne Epping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nish Polu Operations Manager

Started out terrribly.

Customer review rating 1.5/5

Steve C. 0. Business - Confirmed reviews ALL

2nd time that I've stayed in 3 months. Prior time was absolutely fine. This time I arrived at approx 12.30am early Monday morning. The man at reception spoke English as his second language and rambled on about something regarding housekeeping and every second day instead of daily. Anyway, I basically ignored that and after 3 days mentioned to the front desk staff that my room hadn't been touched. "Ah Sir, you signed up for the no housekeeping." Like hell I did. "I'm here for 12 days and you're telling me that I'm having no sheets changed or fresh towels so that I can save the planet" More likely, your company will save hundreds of dollars in staff and cleaning. I honestly thought it was a local scam at this motel only but it appears to be Mantra wide.

Dear C., Thank you for taking the time to tell us about your experience at the Mantra Melbourne Epping. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra Melbourne Epping, we strive to provide a superior service experience for every customer and therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence - Saving the planet is the eco program and you have the choice whether to opt for it or not and my apologies if the team did not explain it properly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nish Polu Operations Manager

Great rooms, location & bar

Customer review rating 4.5/5

Grant Business - Confirmed reviews ALL

Room was excellent, location great, bar excellent but only serves craft beer :(

Dear Grant, We very much appreciate your comments regarding your stay at the Mantra Melbourne Epping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services - I will share your feedback with our Pub Manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nish Polu Operations Manager

Suited our purpose perfectly

Customer review rating 4.5/5

Paul Couples - Confirmed reviews ALL

Friendly helpful staff. Well appointed facilities. Nice and clean

Dear Paul,, We very much appreciate your comments regarding your stay at the Mantra Melbourne Epping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nish Polu Operations Manager

always helpful and friendly!

Customer review rating 5.0/5

Ben I. Business - Confirmed reviews ALL

always have a good experience here.

Dear Ben, We very much appreciate your comments regarding your stay at the Mantra Melbourne Epping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nish Polu Operations Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 315 reviews 9/10 Location
  • 665 reviews 8.3/10 Room
  • 673 reviews 9/10 Service
  • 24 reviews 6.5/10 WiFi
  • 359 reviews 9.2/10 Cleanliness
  • 262 reviews 7.2/10 Food
  • 247 reviews 8.8/10 Breakfast
  • 162 reviews 8.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.