Mantra Albury 4 stars

Customer review rating (ALL Rating) 4.3/5 1,780 reviews

Mantra Albury - Image 1
Mantra Albury - Image 2
Mantra Albury - Image 3
Mantra Albury - Image 4
524 Smollett St, 2640 ALBURY, Australia

Description

Hotel extras

  • Central Location in Albury on Volt Lane precinct of the CBD

  • Well equipped Gym for all your fitness needs

  • Albury accommodation has become the region's premier corporate, meetings and leisure hotel

  • Popular cafes and bars within short walking distance

  • 24 Hour Reception for your convenience day or night

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Studio Twin

Photo out of - Studio Twin

Studio Rooms are the perfect choice for the overnight or solo travellers needing to recharge after a long day exploring or working in Albury. Lie back in a plush twin bedding and use the room's free WiFi.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Fridge
  • Kettle
  • Microwave
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 2 pers. max
  • 24 m² / 258 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

For individuals seeking accessible accommodations, the Mantra Albury offers Special Access rooms designed for wheelchair access. These spacious rooms feature wide doorways and bathrooms equipped with handrails, as well as easily accessible amenities.

Max. number of persons
2
Area
From 12 m² / 129 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Fridge
  • Kettle
  • Microwave
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

For those seeking a little more room, our range of Hotel Deluxe rooms provide extra space and comfort for a relaxing stay. Lie back in a plush king or twin beds and use the room's WiFi to catch up.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Microwave
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • 43'/109 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

The Executive Studio is the largest of Studio rooms featuring expansive street views with natural light from floor to ceiling windows. Take in the expansive street views and natural light from the floor to ceiling windows. 1 King Bed or 2 Single Beds.

Max. number of persons
3
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Microwave
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • 43'/109 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Pet friendly Studio Rooms are the perfect choice for the overnight or solo travellers travelling with their furry and feathered family. Lie back in a plush king bed or twin bedding and enjoy use the room's free WiFi.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Microwave
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Satellite/cable colour TV
  • 43'/109 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Mantra Albury Hotel offers the convenience of Family Rooms, comprising of 2 Studio Rooms with an interconnecting door. Both rooms offer a plush king bed or twin bedding, LCD flat screen and WiFi to stream your own entertainment

Max. number of persons
4
Area
From 79 m² / 850 sq ft

Bedding

King size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Microwave
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • 43'/109 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Suite

Two Bedroom Suite

Photo out of - Two Bedroom Suite

Catering for families and groups, the 2 Bedroom Suite consists of an Interconnecting Suite and Studio room, with an entry foyer. The suites feature their own lounge room complete with sofa bed, 2 separate bathrooms and microwave.

Max. number of persons
5
Area
From 89 m² / 957 sq ft

Bedding

King size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Microwave
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • 43'/109 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Hotel location

Mantra Albury

524 Smollett St
2640 ALBURY
Australia

GPS:-36.082684, 146.91647

Telephone
Fax +61 2 6048 8001
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park
  • ABX Additional charge
  • ALBURY AIRPORT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 146 rooms
  • 15 family rooms
  • 22 connecting rooms
  • 146 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English
  • Vietnamese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services
  • Pressing
  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

Breakfast

  • Buffet

Business

7 Meeting rooms

Business Center

  • Business center with support staff
  • Business center is wheelchair accessible

Family

Services for children

  • Video game area
  • Play area
  • Foosball

Well-being

Gym

  • On site

Sports and leisure

Gym

  • On site
  • Near the property
  • Indoor parking
  • Public

Car Park - Booking Required

Additional charge

Parking information

  • On site
  • Indoor parking
  • Public

  • Parking pricing: 14.23 € 23 AUD Per day

Argos Brasserie

Photo out of - Argos Brasserie

Inspired by the soul of Greek cooking, Argos brings together simplicity, the freshest ingredients and the smoky intensity of our wood-fired charcoal oven. Plates are made to share - or savour all to yourself.

Cooking style
Regional
Capacity
30
Accessibility
Accessible service
524 Smollett St, 2640 Albury, Australia
Telephone +61 2 6048 8000
Opening hours
Monday
  • -
  • -
  • -
Tuesday
  • -
  • -
  • -
Wednesday
  • -
  • -
  • -
Thursday
  • -
  • -
  • -
Friday
  • -
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Credit card
  • Apple Pay
  • Contactless
  • Other

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling

Accommodate food

  • Children menu

Inspired by the soul of Greek cooking, Argos brings together simplicity, the freshest ingredients and the smoky intensity of our wood-fired charcoal oven. Plates are made to share - or savour all to yourself.

Stay fit. Stick to your fitness regime while you are away from home in our onsite fully equipped gymnasium.

Entrust your dream day to us. We can cater for sit down banquet of up to 120 guests, and Chef and co-ordinator are happy to say 'I do' to any special requests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,780 reviews

Customer review rating 5.0/5

Doug C. Business - Confirmed reviews ALL

Dear Doug, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and appreciated the efforts of our staff as well as the quality of our rooms. Your kind words motivate us to maintain our high standards. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 1.5/5

Karen C. Couples - Confirmed reviews ALL

Dear Karen, Thank you for your feedback regarding your experience with our staff. We take customer service seriously and are committed to ensuring all guests feel welcomed and valued. Your comments will be reviewed with our team to enhance our service standards. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 4.5/5

Anggia R. Families - Confirmed reviews ALL

Dear Anggia, Thank you for taking the time to share your delightful experience at Mantra Albury. We are thrilled to hear that you found our location to be amazing and enjoyed the breathtaking views from your room. It is wonderful to know that our amenities and the attached restaurant exceeded your expectations, providing a memorable dining experience. I appreciate your feedback regarding the temperature of the hot dishes during breakfast. We continuously strive to enhance our offerings, and your insights will certainly be taken into consideration as we evaluate our breakfast service. We are also pleased that you and your family enjoyed our leisure areas, as well as the friendly service provided by our staff during check-in. Thank you for recommending us to others. We hope to welcome you back for another enjoyable stay in the future. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 1.5/5

Daniel N. Business - Confirmed reviews ALL

Dear Daniel, Thank you for taking the time to share your feedback regarding your recent stay at Mantra Albury. I regret to hear that your experience did not meet your expectations, particularly concerning the parking situation and the amenities in your room. I understand how important secure parking is, especially when travelling for work. Unfortunately, our parking can occasionally reach capacity, and we strive to communicate this clearly. I apologize for the inconvenience you experienced and appreciate your understanding. Regarding the refrigerator, I am sorry for the confusion caused by the cooler provided in your room. It is our aim to ensure that all room descriptions are accurate, and I regret that this was not the case during your stay. Additionally, I appreciate your comments about the bathroom fan and air conditioning unit, and I will ensure that this feedback is addressed with our maintenance team. We value your feedback as it assists us in improving our services. Thank you once again for sharing your thoughts. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 5.0/5

Michael O. Couples - Confirmed reviews ALL

Dear Michael, Thank you for your kind words regarding our location, accommodations, and service. We are delighted to hear that you enjoyed your stay with us and appreciate your positive feedback. We look forward to welcoming you back in the future. Kind regards, Imalka Maddumapatabendi General Manager

Dear Doug, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and appreciated the efforts of our staff as well as the quality of our rooms. Your kind words motivate us to maintain our high standards. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 1.5/5

Karen C. Couples - Confirmed reviews ALL

Very poor attitude of staff.

Dear Karen, Thank you for your feedback regarding your experience with our staff. We take customer service seriously and are committed to ensuring all guests feel welcomed and valued. Your comments will be reviewed with our team to enhance our service standards. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 4.5/5

Anggia R. Families - Confirmed reviews ALL

This hotel has exceeded our expectations! It was a short stop over stay and the hotel was perfect for it because not only that the location is great, the attached restaurant serves the most amazing food for dinner! The room itself was spacious with amazing city and mountain view, it was breathtaking. We loved the kids area and thought that the leisure area on level 9 (i think) looked amazing. The staff who checked us in was friendly and courteous, and parking was easy. Buffet breakfast was adequate although I felt the hot dishes were not warm enough. Overall it was a lovely stay and would definitely recommend to anyone staying in Albury!

Dear Anggia, Thank you for taking the time to share your delightful experience at Mantra Albury. We are thrilled to hear that you found our location to be amazing and enjoyed the breathtaking views from your room. It is wonderful to know that our amenities and the attached restaurant exceeded your expectations, providing a memorable dining experience. I appreciate your feedback regarding the temperature of the hot dishes during breakfast. We continuously strive to enhance our offerings, and your insights will certainly be taken into consideration as we evaluate our breakfast service. We are also pleased that you and your family enjoyed our leisure areas, as well as the friendly service provided by our staff during check-in. Thank you for recommending us to others. We hope to welcome you back for another enjoyable stay in the future. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 1.5/5

Daniel N. Business - Confirmed reviews ALL

I initially booked only one night, however needed to stay an additional night. I ended up booking the additional night stay via booking.com as their rate was better than directly from the Mantra website. I booked parking at the additional $25 per night as I was travelling for work in a 1975 Volkswagen Kombi for a wedding and needed secure parking. I arrived on the first night to be told parking is all booked out and I could park on the street until 8:30am. One of the reasons why I booked with Mantra was the ability to use secure parking. I then had to drive to the Albury airport and use their parking and catch an uber back and forth to ensure the vehicle was safe. This cost me $58 ($29 per night) and $88 in uber fees ($22 each way). I then get to the room with some groceries that needed to be stored in a refrigerator to find no refrigerator in the room - only found a cooler which states on the door of the cooler that it’s not to be used as a refrigerator. Double checked my booking and the listing which on both the Mantra website and booking.com website shows that the studio room I booked had a refrigerator. I had to dispose of approximately $60 worth of refrigerated goods due to this. The fan in the bathroom did not work and fogged up the entire bathroom. The aircon was also noisy. Overall a disappointing stay at the Manta Albury.

Dear Daniel, Thank you for taking the time to share your feedback regarding your recent stay at Mantra Albury. I regret to hear that your experience did not meet your expectations, particularly concerning the parking situation and the amenities in your room. I understand how important secure parking is, especially when travelling for work. Unfortunately, our parking can occasionally reach capacity, and we strive to communicate this clearly. I apologize for the inconvenience you experienced and appreciate your understanding. Regarding the refrigerator, I am sorry for the confusion caused by the cooler provided in your room. It is our aim to ensure that all room descriptions are accurate, and I regret that this was not the case during your stay. Additionally, I appreciate your comments about the bathroom fan and air conditioning unit, and I will ensure that this feedback is addressed with our maintenance team. We value your feedback as it assists us in improving our services. Thank you once again for sharing your thoughts. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 5.0/5

Michael O. Couples - Confirmed reviews ALL

Good rooms and good service

Dear Michael, Thank you for your kind words regarding our location, accommodations, and service. We are delighted to hear that you enjoyed your stay with us and appreciate your positive feedback. We look forward to welcoming you back in the future. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 4.5/5

Kalaya H. Couples - Confirmed reviews ALL

Lovely stay, good location

Dear Kalaya, Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our lovely accommodations and the convenient location. We look forward to welcoming you back in the future. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 5.0/5

Michael A. Couples - Confirmed reviews ALL

Comfy bed, clean and comfortable. Few stains on carpet that need to be addressed. Shower and bathroom clean and fresh.

Dear Michael, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found your bed comfortable and the bathroom clean. We appreciate your comments about the carpet; your observations will be taken into consideration for our maintenance efforts. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 5.0/5

Jeanette C. Couples - Confirmed reviews ALL

The accommodation was excellent.

Dear Jeanette, Thank you for your positive feedback regarding the excellent location and accommodation. We are delighted to hear that your experience met your expectations, and we look forward to welcoming you back in the future. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 4.0/5

Brenton P. Business - Confirmed reviews ALL

Trouble free, great location, close to shopping and all restaurants

Dear Brenton, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed our convenient location and found your experience trouble-free. We look forward to welcoming you back in the future. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 4.5/5

Nicole A. Business - Confirmed reviews ALL

Room was great, lots of space, clean and modern. Price was also very good.

Dear Nicole, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed our convenient location, spacious and modern room, and competitive pricing. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 5.0/5

Myra G. Couples - Confirmed reviews ALL

Just one night but pleasantly surprised by an upgrade which was wonderful.

Dear Myra, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the upgrade and your overall experience. We look forward to welcoming you back in the future. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 4.0/5

Tammy M. Couples - Confirmed reviews ALL

Lovely room with a great overlook of the town and mountains. As it was our wedding anniversary we appreciated the card, chocolates and wine as a gift.

Dear Tammy, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the lovely room and the amenities provided to celebrate your wedding anniversary. It is our pleasure to help create memorable experiences for our guests. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 3.0/5

Kurt D. Business - Confirmed reviews ALL

I do appreciate the staff being accomodating on check out allowing me to work from the sky room until my flight time in the afternoon though!

Dear Kurt, Thank you for sharing your experience. I apologize for the inconvenience caused by the early alarm and evacuation. I am pleased to hear that our staff was able to assist you during your check-out. Your feedback is valuable in helping us improve. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 3.5/5

Sue C. Couples - Confirmed reviews ALL

Was not pleased about being asked to physically hand over my credit card to them. Rule number one never ever hand your credit card to anyone or let it out of your sight! And my room was paid in full on the Accor website. Seriously mantra update your practices. Room was very comfortable and breakfast was varied with fruit and yoghurt options plus various hot dishes and breads. Definitely worth including in room price. Parking cost extra but worth booking. We used one of the two Ev chargers. Very slow and costly, wouldn't bother again and this was the main reason I booked.

Dear Sue, Thank you for sharing your feedback regarding your recent stay at Mantra Albury. I am pleased to hear that you found the room comfortable and enjoyed the breakfast offerings. However, I understand your concerns regarding our payment practices. We prioritize the security of our guests’ financial information and have procedures in place to ensure this. I appreciate your feedback as it helps us to evaluate our processes continually. I also note your comments about the electric vehicle charging station. We strive to provide options that cater to our guests' needs, and I regret that your experience did not meet your expectations in this respect. Your insights are invaluable, and we will consider them as we assess our facilities. Thank you once again for your review, and I hope to welcome you back in the future. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 1.5/5

Joanne K. Couples - Confirmed reviews ALL

Having stayed in a considerable number of hotels and motels over the past two years in particular, generally choosing properties rated four stars and above, I have developed a good understanding of what represents quality accommodation, comfort, convenience and genuine value for money. Unfortunately, our recent stay in a suite at Mantra Albury fell short of expectations in several areas. Arrival, Reception and Parking – A Frustrating Start Our frustrations began before we had even checked in. Finding the entrance to reception was surprisingly confusing. The layout wasn’t particularly straightforward, and what should have been a simple arrival turned into an unnecessarily stressful experience. Parking directly outside the hotel was extremely limited, making it difficult to stop, unload luggage and check in. When arriving at accommodation, particularly with luggage, guests shouldn’t have to drive around trying to work out where reception is located, where they’re supposed to park and how to access the building. Paid parking was available as an optional extra. While I understand that some centrally located hotels charge for parking, I do feel this detracts from the overall value, especially when the accommodation itself is already expensive. The luggage situation was another frustration. Although luggage trolleys were provided, accessing them and manoeuvring luggage through the awkwardly arranged areas was inconvenient. What should have been a straightforward process of transferring luggage from the vehicle to the suite became an unnecessarily drawn-out exercise. The entire arrival experience felt poorly planned from a guest’s perspective. Clearer signage, more practical short-term parking and easier luggage access would make a significant difference. The Suite – Very Clean, but Dated and Awkwardly Designed We booked a suite expecting a comfortable, well-designed space. Unfortunately, the layout felt more like a rabbit warren, with an awkward arrangement of rooms rather than the spacious and comfortable environment I would normally associate with suite accommodation. One definite positive was the cleanliness. Our suite was very clean, and credit should be given for that. However, the overall condition and presentation left a lot to be desired. The carpet was particularly disappointing. It appeared old, worn and tatty and, in my opinion, is well overdue for replacement. The furnishings and general presentation also felt tired and dated. Cleanliness is important, but so is the overall condition of the accommodation, particularly when guests are paying for an upgraded room. Air Conditioning – Inconsistent Temperatures One of the more noticeable comfort issues was the significant temperature difference between the living area and bedroom. While the living area maintained a pleasant and comfortable temperature, the bedroom was considerably warmer. I can only imagine how uncomfortable, if not unbearable, the bedroom could become during a particularly hot summer’s day in Albury. When booking a suite, I would expect the temperature to be reasonably consistent throughout, rather than having one area comfortable and another noticeably warmer. Bathroom – A Disappointing Detail The bath took an excessive amount of time to fill, which was frustrating. While this might seem like a minor issue, guests should be able to enjoy the facilities provided without unnecessary inconvenience. Sometimes it’s these smaller details that make the difference between an average stay and a genuinely enjoyable one. No Minibar – Another Disappointment I was also surprised and disappointed by the absence of a minibar. While I appreciate that not every hotel provides one, I would have expected this convenience in a suite, particularly considering the accommodation price and the hotel’s positioning. It’s another example of the smaller comforts and conveniences that contribute to the overall experience and value for money. Dining – Overpriced and Nothing Memorable The dining experience was also underwhelming. In my opinion, the food was overpriced for what was offered, and there was nothing particularly exciting or memorable about it. I don’t mind paying more for a quality dining experience, but I do expect the food and overall offering to justify the price. Unfortunately, this was another aspect of our stay that didn’t represent particularly good value. The Positives – Cleanliness and Location To be fair, there were two definite positives worth acknowledging. The hotel’s central location is excellent and undoubtedly one of its strongest selling points. Being conveniently located in Albury is a major advantage. Secondly, our suite was very clean, which was appreciated and deserves recognition. These are important positives, but unfortunately, they weren’t enough to outweigh the other shortcomings. My Overall Assessment – Based on Considerable Accommodation Experience Over the past couple of years, I have stayed in numerous hotels and motels, predominantly four-star properties and above. This has given me a reasonable basis for comparing accommodation standards, facilities, presentation, comfort and pricing. I don’t expect five-star luxury everywhere I stay, nor do I expect perfection. However, I do expect a property to deliver a standard of accommodation that reasonably reflects its price and advertised positioning. For me, value for money isn’t simply about the nightly rate. It’s about the complete guest experience, from the moment you arrive to the moment you leave. The ease of finding reception, practical parking arrangements, convenient luggage access, room layout, temperature control, quality of furnishings, bathroom facilities and dining options all contribute to whether a stay represents good value. Unfortunately, Mantra Albury fell short in too many of these areas. The confusing arrival process, limited short-term parking, additional parking charges, inconvenient luggage access, rabbit-warren suite layout, worn carpeting, inconsistent temperatures, slow-filling bath, lack of minibar and overpriced dining all contributed to an experience that was considerably less enjoyable than expected. Individually, some of these issues may appear minor. Collectively, however, they have a significant impact on guest satisfaction. Final Thoughts Mantra Albury has two clear strengths: its excellent central location and, in our experience, very good cleanliness. However, the property would benefit from updated furnishings and carpeting, improved temperature control, clearer arrival signage, more practical parking and luggage arrangements, and greater attention to the overall guest experience. Having stayed in many comparable properties, I believe there are better accommodation experiences available for the money. A recognised hotel name and a central location may attract guests, but comfort, convenience, attention to detail and genuine value for money are what encourage them to return. Unfortunately, based on this experience, I would be hesitant to book another suite at Mantra Albury without seeing some meaningful improvements.

Dear Joanne, Thank you for sharing your detailed feedback regarding your recent stay at Mantra Albury. I sincerely regret that your experience did not meet your expectations, particularly regarding the aspects of arrival and suite comfort. I appreciate your observations about the confusing reception access and limited parking, as these are important for a seamless check-in process. We continually strive to enhance our guest experience and will certainly take your comments into consideration for future improvements. I am pleased to hear that you found our suite to be very clean. However, I acknowledge your concerns regarding the suite's layout, furnishings, and temperature inconsistencies. Your feedback is invaluable in understanding the areas we need to focus on to elevate our accommodation standards. Regarding dining, I regret that the offerings did not meet your expectations. We always aim to provide a memorable experience for our guests, and your insights will help us assess our menu. Thank you for recognizing our central location as a positive aspect of your stay. I hope you will consider us again in the future, as we work towards enhancing our services. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 5.0/5

Hyrum S. Couples - Confirmed reviews ALL

Being an Accor Gold member, the service was outstanding by the Mantra Hotel in all aspects of the hotel. This Hotel is so different from others, each level has its own areas, eg. Gym, Kids Entertainment Area, an Adult area with a pool table and heaps of tvs and lounges. Our premium King room was outstanding. The staff at the front desk were amazing and they even remembered about the welcome gift as an accor gold member where other hotels always forget. If we cone back to Albury ever again for our tournament, I would be booking in here. Highly recommend to all visitors.

Dear Hyrum, Thank you for sharing your wonderful experience at Mantra Albury. We are thrilled to hear that you enjoyed our diverse facilities and found our premium King room to be outstanding. It is gratifying to know that our team provided you with exceptional service and recognized your status as an Accor Gold member, as we strive to offer a personalized experience to all our guests. Your appreciation for our unique amenities, including the gym and various entertainment areas, is greatly valued. We aim to create a welcoming atmosphere for all visitors, and it is rewarding to know that we succeeded during your stay. We look forward to welcoming you back for future tournaments and appreciate your high recommendation to others. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 4.5/5

Nick N. Couples - Confirmed reviews ALL

Great stay. Fast check in, many parking options and all amenities needed in close proximity

Dear Nick, Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and found our location and amenities to your satisfaction. It is always our aim to provide a clean and welcoming environment for our guests. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 4.5/5

Damien W. Business - Confirmed reviews ALL

great

Dear Damien, Thank you for your positive feedback. We are delighted to hear that you found your stay comfortable and appreciated the assistance from our staff. Your kind words motivate us to continue providing excellent service to all our guests. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 4.5/5

Simon L. Business - Confirmed reviews ALL

Convenient clean & comfortable

Dear Simon, Thank you for your positive feedback regarding the cleanliness and comfort of your stay. We are pleased to hear that our efforts in maintaining a welcoming environment contributed to your experience. We look forward to welcoming you back in the future. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 5.0/5

Barbara W. Couples - Confirmed reviews ALL

We were at Mantra Albury for 5 nights and loved there was a little sink and some cutlery and crockery. The spacious room was kept meticulously clean and the staff were friendly and helpful. Only minor negative and recommendation would be not to use the car park if you don’t like hill starts . The sensor for the roller door is at the top of a steep ramp

Dear Barbara, Thank you for your kind feedback regarding your recent stay at Mantra Albury. We are delighted to hear that you enjoyed our excellent location, spacious accommodations, and the cleanliness maintained by our team. Your comments about our friendly staff are greatly appreciated as we strive to provide a welcoming environment for all guests. We acknowledge your suggestion concerning the parking situation and appreciate your recommendation for future visitors. Thank you once again for your valuable input, and we hope to welcome you back soon. Kind regards, Imalka Maddumapatabendi General Manager

Other web-users rate our hotel

  • 693 reviews 8.5/10 Location
  • 1,211 reviews 7.9/10 Room
  • 802 reviews 8.3/10 Service
  • 10 reviews 6.6/10 WiFi
  • 465 reviews 7.9/10 Cleanliness
  • 319 reviews 6.6/10 Breakfast
  • 208 reviews 8.3/10 Vibe
  • 202 reviews 6.2/10 Value

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