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Mercure Albury 4 stars

Customer review rating 4.6/5 1,367 reviews

ALLSAFE approved hotel

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Mercure Albury
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+ 16 Services

Hotel extras

  • ALLSAFE Certified.

  • Central location within walking distance to Albury CBD.

  • On-site restaurant, FABRIC, with contemporary fare and a selection of local wines and beers.

  • Access to 24-hour gym and outdoor pool.

  • Airport shuttle available.

Hotel location

Mercure Albury

579 Olive Street
2640 albury
australia

Tel: +61260216100

Fax: (+61)2/60216100

Check-in from 14h00

Check out up to 10h00

  • V LINE :  MELB SYDNEY ALBURY

  • By plane

    ALBURY AIRPORT At 3km / 2 miles - Shuttle paying

  • By plane

    MELBOURNE AIRPORT At 328km / 203 miles - Shuttle paying

  • By train

    ALBURY STATION At 1km / 0 miles

GPS :-36.077909, 146.918134

Hotel services

FABRIC Restaurant and Bar Non contractual photo

FABRIC is a favorite venue with both locals and visitors. It offers a contemporary and seasonal menu that is complimented by a selection of local wines or beers.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Breakfast à la carte Additional charge
    • Room service
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • One Meeting room
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 60 rooms
    • 4 rooms for people with reduced mobility
    • No family room
    • 2 connecting rooms
    • 60 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
Access to property
  • Shuttle
    • MEL Additional charge
    • MELBOURNE AIRPORT Additional charge
  • On Site
    • On site
Well-being
  • Mercure Albury Pool
    • Outside
    • On site

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum capacity: 30 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
Mercure Albury

100% genuine reviews from our guests

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ALL Rating 4.6/5

1,367 reviews

TripAdvisor Rating 4.5/5

155 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Perfect location

Customer review rating 3.5/5

Elaine S. Couples - 18/10/2021 Confirmed reviews ALL

The only comment I would like to make is in reference to check in. We had a valid reason to visit Albury to finalise details for our new house which is due to be completed in 4 weeks. We had to delivery vanities & finalise details. We knew we had to be double vaccinated & wear our masks. The receptionist was over exhuberant . She demanded a permit, even though Service NSW abolished them on Monday 11th. I informed her I had spoken to them & they told me it was OK to travel & to take paperwork with the details of the property. We showed her the contract but she still insisted she talk to someone at the builders. She questioned them as to what we had to do & why we couldn't have shipped our vanities. We were finally checked in after being treated as "aliens" Once in our room it was very comfortable & clean. We enjoyed our stay.

Dear ELAINE S., We very much appreciate your comments regarding your stay at the Mercure Albury. In regards to your check in. That was myself. We as a community are very wary of COVID. We have been instructed to not allow anyone from Sydney to arrive, unless for work and also accompanied by a COVID negative test. Both of which you did not have. I hope you can understand why you were asked these questions. I hope all accommodation providers would do the same, to ensure their teams and community remains safe during these uncertain times. Thank you again for sharing your experience, all the best with your house build. Regards, Meggan Gardner General Manager "Making Moments Matter"

friendly management and staff, I felt comfortable

Customer review rating 5.0/5

James M. Solo - 18/10/2021 Confirmed reviews ALL

recent visit was my second visit on both occasions I received a genuine welcoming.your general manager has a great attitude and obviously passed this on to her staff.i will be returning to further support a local business.

Comfortable, amazingly friendly and welcoming staff. Great location

Customer review rating 5.0/5

Jeanette H. Business - 18/10/2021 Confirmed reviews ALL

Relaxing and peaceful

Well located

Customer review rating 3.0/5

Anonymous Couples - 17/10/2021 Confirmed reviews ALL

Average hotel. Was extremely disappointed in the meal for the price. Menu was ok Staff member was very friendly and attentive.

Great location

Customer review rating 5.0/5

Charlene D. Couples - 11/10/2021 Confirmed reviews ALL

Friendly staff

Dear CHARLENE D., We very much appreciate your comments regarding your stay at the Mercure Albury earlier this month. We are delighted to read that you had an excellent stay and enjoyed your visit at our home. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Follow us on Social Media to keep up to date with the team :) @mercurehotelalbury Thank you for your kind feedback, and we hope to see you again soon for another wonderful stay! Warm regards, Meggan Gardner General Manager "Making Moments Matter"

Great Stay

Customer review rating 5.0/5

Georgia Couples - 10/10/2021 Confirmed reviews ALL

The bed was soo comfy! The space was really clean and comfortable and the spa bath was DEVINE!

Dear GEORGIA W., Thank you so much for your wonderful review! We love our Deluxe Spa Suites too! We look forward to welcoming you back again soon to Mercure Albury. Until then, wishing you only the best of future travels. Warm regards, Meggan Gardner General Manager "Making Moments Matter"

Home away from home!

Customer review rating 5.0/5

Tery Business - 10/10/2021 Confirmed reviews ALL

We always enjoy staying with the Mercure Albury whenever our work dictates Albury as an overnight stop. The rooms are spacious, clean and very comfortable. The off-street parking for buses and coaches is something we also appreciate. All of the crew are very helpful from Reception through to Dining room. Our evening meal was delicious and our waiter was exceptional.

Dear Tery Y., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. We just love seeing your friendly face around the Hotel. Looking forward to welcoming you back in a few weeks time:) Thank you again for sharing your experience. Stay safe! Sincerely, Meggan Gardner General Manager "Making Moments Matter"

good stay overall

Customer review rating 4.5/5

John F. Business - 06/10/2021 Confirmed reviews ALL

Friendly and welcoming on arrival with assistance offered if needed also

Dear JOHN F., Thank you so much for your wonderful review! We look forward to welcoming you back again soon to Mercure Albury. Until then, wishing you only the best of future travels. Warm regards, Meggan Gardner General Manager "Making Moments Matter"

Good stay

Customer review rating 4.5/5

Peter C. Couples - 05/10/2021 Confirmed reviews ALL

Great service from Megs and the puppies. One of the best ever receptions I have ever been too

Dear Peter c., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team - and honey an harper the boxer dogs. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Meggan Gardner General Manager "Making Moments Matter"

Great choice for us

Customer review rating 5.0/5

Terri Families - 04/10/2021 Confirmed reviews ALL

We chose to stay here again because it was close to places we wanted to visit. Extremely clean and comfortable. Great staff and were pleased with our stay.

Dear THERESE C., Thank you so much for your wonderful review! We look forward to welcoming you back again soon to Mercure Albury. Until then, wishing you only the best of future travels. Warm regards, Meggan Gardner General Manager "Making Moments Matter"

GREAT STAY

Customer review rating 5.0/5

Yvette T. Families - 02/10/2021 Confirmed reviews ALL

WE HAD A GREAT STAY, SERVICE WAS OUTSTANDING!! THE GM PUT ON SOME FANTASTIC SERVICE. WE ARE COMING BACK TO ALBURY IN THE NEXT MONTH OR 2 AND WILL DEFINITELY STAY AGAIN REGARDS YVETTE

Dear YVETTE T., We very much appreciate your comments regarding your stay at the Mercure Albury earlier this month. We are delighted to read that you had an excellent stay and enjoyed your visit at our home. Follow us on Social Media to keep up to date with the team :) @mercurehotelalbury Thank you for your kind feedback, and we look forward to your next stay:) Warm regards, Meggan Gardner General Manager "Making Moments Matter"

short visit just overnight but just what was needed

Customer review rating 4.0/5

Hugh M. Solo - 30/09/2021 Confirmed reviews ALL

after driving from Melbourne to Albury in torrential rain it was nice to arrive. Very welcomed but no welcome drink (due to covid - but a complimentary can could have been offered) Non smoking room but I could smell tobacco - perhaps in the past it was smoking. Bedding was comfy but hard to settle Room service offered but went down main street, instead. Albury is a regional country town, very quiet under covid. Hotel is dated but comfy so that's what mattered to me.

Dear HUGH J., We very much appreciate your comments regarding your stay at the Mercure Albury last month. Please allow me to sincerely apologize RE your drink voucher. I have since reminded all our team the benefits of Accor Plus and ALL membership. Thank you for letting us know. I have noted this on your booking so if you do decide to join us again we can offer you another one:) RE Smoking, we have been non smoking for 3 years now - however I will investigate with housekeeping whom was on and go from there. Lastly, thank you for your kind feedback RE our comfortable accommodation! We hope to see you again soon for another great stay, when Albury will be a little busier:) Warm regards, Meggan Gardner General Manager "Making Moments Matter"

Such a friendly hotel

Customer review rating 5.0/5

David B. Business - 30/09/2021 Confirmed reviews ALL

Check in was great and welcoming. Room was well appointed and very clean Breakfast was on time and delicious Check out was easy and they were accommodating when I needed to scan documents

Dear DAVID B., We very much appreciate your comments regarding your stay at the Mercure Albury last month. So great to have you with us again! Thank you for your kind feedback, and we hope to see you again soon for another great stay. Warm regards, Meggan Gardner General Manager "Making Moments Matter"

Just like a country home - only bigger!

Customer review rating 5.0/5

Greg B. Couples - 27/09/2021 Confirmed reviews ALL

A wonderful experience. High quality room with all amenities and everything functioning. A great welcome - again! - from Megan. We are will definitely return and will recommend to out-of-town visitors.

Dear GREG B., We very much appreciate your comments regarding your stay at the Mercure Albury last month. We love reading about our valued guests enjoyable stays! Always a pleasure seeing you both! Thank you for your kind feedback, and we hope to see you again soon for another great stay. Warm regards, Meggan Gardner General Manager "Making Moments Matter"

Friendly staff, great room, sensational food

Customer review rating 4.5/5

Christopher W. Business - 19/09/2021 Confirmed reviews ALL

Nothing too difficult for the staff to do for me; room was quiet, very clean and relaxing...room service excellent and food was restaurant standard

Dear CHRISTOPHER J W., We very much appreciate your comments regarding your stay at the Mercure Albury last month. It is truly wonderful to read of our guests enjoyable stays, especially throughout these trying times. Thank you for your kind feedback, and we hope to see you again soon for another great stay. Warm regards, Meggan Gardner General Manager "Making Moments Matter"

Good stay

Customer review rating 4.0/5

Hector M. Business - 19/09/2021 Confirmed reviews ALL

Staff very helpful breakfast was outstanding

Dear Hector M., We very much appreciate your comments regarding your stay at the Mercure Albury last month. It is truly wonderful to read of our guests enjoyable stays, especially throughout these trying times. Thank you for your kind feedback, and we hope to see you again soon for another great stay. Warm regards, Meggan Gardner General Manager "Making Moments Matter"

Amazing

Customer review rating 5.0/5

Kyle Friends - 13/09/2021 Confirmed reviews ALL

Went above and beyond for us, appreciate everything!

Dear Kyle G., We very much appreciate your comments regarding your stay at the Mercure Albury last month. It is truly wonderful to read of our guests enjoyable stays, especially throughout these trying times. Thank you for your kind feedback, and we hope to see you again soon for another great stay. Warm regards, Meggan Gardner General Manager "Making Moments Matter"

Great staff and a huge room

TripAdvisor rating 4.0/5

Rob G 23/03/2021 TripAdvisor review

This was a last minute trip and whilst booked out on the app a call secured the last two rooms available. They were spa rooms and a bit more pricey than the regular rooms but they were enormous. The in room spa was also spectacular and would easily fit two. Ten minute walk to a bunch of good cafes and bars. Five minutes to Woolies. Staff were super helpful with spa salts, printing and general questions.

Dear Rob G, Happy Easter! We hope this message finds you enjoying the holidays. I wanted to reach out and thank you for the wonderful review! We look forward to the opportunity to welcome you back to our home again soon. Be well. Keep safe this School Holidays. Warm regards, Meggan and The Mercure Albury Family

Albury stop over

TripAdvisor rating 5.0/5

861rolfs 04/03/2021 TripAdvisor review

Good location and very friendly staff. Diner at their restaurant "FABRIC"was the highlight of or 2 day stay. The food was exceptional and the waiter very professional. The tropical restaurant/pool setting created a most pleasant mood. A most enjoyable stay !!!

Good Afternoon 861rolfs, Thank you so much for taking the time to provide some stunning feedback for the team! Love love love that you were able to take in the best part of our home, our poolside Restaurant space FABRIC Restaurant and Bar. We look forward to welcoming you back to our home again in the near future. For now, be well - keep safe. Warm regards, Meggan and the Mercure Albury Team

You can’t go past the Mercure in Albury

TripAdvisor rating 5.0/5

Julie P 24/02/2021 TripAdvisor review

We recently stayed here overnight and it was just fabulous. The room was spotless and the bed so comfortable. A wonderful atmosphere and the on site restaurant, Fabric, is not to be missed. The Mercure is a five star stay when you are in Albury.

Dear Julie P, Thank you so much for your truly heart warming comment:) Our team really just love what we do - and it helps having a beautiful poolside restaurant to sip cocktails alongside. We look forward to welcoming you back to our home again on your next visit to Albury. Sending best of wishes from the entire family here at Mercure Albury. Warm regards, Meggan G General Manager Mercure Albury Family

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