Mercure Albury 4 stars

Customer review rating (ALL Rating) 4.3/5 1,479 reviews

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579 Olive Street, 2640 ALBURY, Australia

Description

Hotel extras

  • ALLSAFE Certified.

  • Central location within walking distance to Albury CBD.

  • On-site restaurant, Botanical, with contemporary fare & a selection of local wines and beers.

  • Access to 24-hour gym and outdoor pool.

  • Airport shuttle available.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Non Smoking Room with 1 Queen bed

Photo out of - Superior Non Smoking Room with 1 Queen bed

With modern décor and a queen size bed, these rooms offer a relaxing space for a comfortable stay or special night away. Amenities include hair dryer, mini bar and complimentary tea and coffee.

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 26 m² / 279 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

Our modern Superior room features a Queen bed, a Single bed, hair dryer, mini bar and complimentary tea and coffee.

Max. number of persons
3
Area
From 26 m² / 279 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Our modern superior room, where comfort and style come together to create the perfect space for your next stay. With a comfortable queen bed and two single beds, there's plenty of space for you and your family or friends to relax and unwind.

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Newly renovated Executive King rooms with a spacious king bed promises a restful night's sleep with its plush bedding . Comfortable armchair and corporate desk. Includes Flat Screen TV, Blackout Curtins, Mini Bar and Tea and Coffee making station

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV room service ordering
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Our spacious and exquisite Deluxe Suite suites features a King bed, couch, corporate desk, living area and a 2 person jet spa bath. Ideal for couples.

Max. number of persons
2
Area
From 52 m² / 559 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV room service ordering
  • 64'/163 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Albury

579 Olive Street
2640 ALBURY
Australia

GPS:-36.077909, 146.918134

Telephone
Fax +61 2 6021 6100
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • MEL Additional charge
  • MELBOURNE AIRPORT Additional charge

In hotel

Hotel informations

  • 60 rooms
  • 4 rooms for people with reduced mobility
  • 2 connecting rooms
  • 60 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte
  • Breakfast à la carte Additional charge

Business

One Meeting room

Business Center

  • Business center is wheelchair accessible

Well-being

Mercure Albury Pool

  • Outside
  • On site

Ignite Health Club

  • Nearby
  • On site
  • Outdoor parking
  • Private
  • 60 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 3.7 m / 12.14 ft
  • Parking for a month
  • Parking for a week

Vehicles

  • Motorcycle places
  • Truck parking
  • Bus parking

Security

  • Well-lit parking

Botanical Restaurant & Bar

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Botanical is a favorite venue with both locals and visitors. It offers a contemporary and seasonal menu that is complimented by a selection of local wines or beers.

Complimentary Access to Nearby Gym 24hr Access

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,479 reviews

Customer review rating 4.5/5

John R. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Gabor E. K. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Sean B. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Judith W. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Kal N. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Gabor E. K. Business - Confirmed reviews ALL

Easy ! No fluff no pampering simplicity.

Customer review rating 5.0/5

Sean B. Couples - Confirmed reviews ALL

This is a comfortable hotel enabled us to walk to see the city centre. The staff were excellent being both very hospitable and efficient. There is good off street parking not requiring an additional charge. Breakfast menu covered a range of hot options. The ones I saw were spectacular. I am a cereal breakfast man and the only offering was granola which I dressed with strawberries from the fruit tray.

Customer review rating 4.5/5

Judith W. Couples - Confirmed reviews ALL

We have stayed a few times here and staff are always friendly. Reception ladies are very helpful and friendly.

Customer review rating 5.0/5

Kal N. Families - Confirmed reviews ALL

Overall, I really enjoyed my stay at the hotel. The room was comfortable, and I must say the water pressure in the bathroom was one of the best I've experienced! Just a little feedback regarding the service. The F&B attendant seemed to have quite a lot on his plate, which may have affected how friendly and engaging he was with guests. He was working alone and appeared quite rushed, with very little interaction beyond taking orders. I also wasn't offered a barista coffee with my breakfast. Check-out started off very friendly, but when I asked about my Gold Status discount, the receptionist seemed a little annoyed and mentioned that I should have informed the restaurant staff, as they operate on two different systems. Having worked in Accor Hotels myself, I understand the importance of recognising loyalty members and making them feel valued. The restaurant had my room number, so I would have expected my status to be recognised. However, I also understand that the attendant was busy and probably didn't have the time to engage with guests properly. I completely understand the challenges of managing labour costs, especially in hospitality. Perhaps a little more support for the F&B team and better communication between departments could make a big difference. Overall, it was a pleasant stay, and I would happily return. Just some friendly feedback from someone who has spent many years in hospitality!

Customer review rating 5.0/5

Louise D. S. Business - Confirmed reviews ALL

Only stayed for a couple of days due to work but felt really welcome, and the staff made sure the time spent in the hotel was relaxing and comfortable.

Customer review rating 1.5/5

B. B. Business - Confirmed reviews ALL

The welcome at Mercure Albury was friendly and the bed was comfortable, but the room fell short in several areas. The shower had mould, and the towels were stained. The shower temperature fluctuated from cold to scalding hot, making it difficult to use comfortably, while the bathroom basin had very low water pressure. Room 406 was dated and visibly knocked about. The soundproofing was also terrible. I could hear televisions, conversations and people using the bathrooms in neighbouring rooms, which offered very little sense of privacy. While the friendly service was appreciated, the cleanliness, maintenance and soundproofing need significant attention. Overall, a disappointing stay.

Customer review rating 2.0/5

Jenny O. Couples - Confirmed reviews ALL

Receptionist pleasant. Waiter in restaurant very pleasant and efficient. Shower could have been cleaner. Bed not very good - we rolled in towards each other while sleeping.

Customer review rating 2.5/5

Gregory C. Couples - Confirmed reviews ALL

Staff were pleasant and helpful. No plug for the bathroom basin and staff unable to find one on our first night. Room colour scheme below average.

Customer review rating 4.5/5

Stephen K. Solo - Confirmed reviews ALL

Comfortable & above all else people want Clean. Great to park free. Close walking to town centre

Customer review rating 5.0/5

Clive S. Solo - Confirmed reviews ALL

very friendly

Customer review rating 4.5/5

Helen P. Friends - Confirmed reviews ALL

Staff pleasant, room comfortable

Customer review rating 5.0/5

Fiona C. Couples - Confirmed reviews ALL

Great location and lovely quiet room

Customer review rating 5.0/5

Debra S. Solo - Confirmed reviews ALL

I had a great stay. Everything was easy, parking, check-in, shops, clubs and shopping. The room was so clean and very comfortable. I had breakfast in the restaurant on the ground floor and it was lovely with a view to the pool and garden. I will definitely stay again.

Dear DEBRA S., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Julie W. Couples - Confirmed reviews ALL

Always good

Dear JULIE W., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.0/5

David L. Solo - Confirmed reviews ALL

Just ok

Dear DAVID L., We very much appreciate your comments regarding your stay at the Mercure Albury. It is a pleasure to read such great feedback from our valued guests stays. Im so sorry to hear that you missed out on your welcome gift, i will follow this up to see what happened Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Richard L. Business - Confirmed reviews ALL

No fuss, great room, excellent staff

Dear RICHARD L., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.0/5

Peter G. Business - Confirmed reviews ALL

Comfortable and very well located

Dear PETER G., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.0/5

Kerrie D. Couples - Confirmed reviews ALL

Pillows were very uncomfortable If I was to stay again I would have to bring my own Room was clean & tidy.

Customer review rating 4.5/5

Grant G. Couples - Confirmed reviews ALL

Very pleasant stay. Very comfortable bed and spacious room. Friendly staff. Excellent cooked breakfasts and nice dinner with gluten free options

Other web-users rate our hotel

  • 451 reviews 9.8/10 Location
  • 899 reviews 6.7/10 Room
  • 748 reviews 8.6/10 Service
  • 14 reviews 3.3/10 WiFi
  • 362 reviews 6.8/10 Cleanliness
  • 317 reviews 7.3/10 Food
  • 166 reviews 4.6/10 Vibe
  • 161 reviews 7.1/10 Breakfast

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