Mercure Albury 4 stars

Customer review rating (ALL Rating) 4.3/5 1,478 reviews

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579 Olive Street, 2640 ALBURY, Australia

Description

Hotel extras

  • ALLSAFE Certified.

  • Central location within walking distance to Albury CBD.

  • On-site restaurant, Botanical, with contemporary fare & a selection of local wines and beers.

  • Access to 24-hour gym and outdoor pool.

  • Airport shuttle available.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Non Smoking Room with 1 Queen bed

Photo out of - Superior Non Smoking Room with 1 Queen bed

With modern décor and a queen size bed, these rooms offer a relaxing space for a comfortable stay or special night away. Amenities include hair dryer, mini bar and complimentary tea and coffee.

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 26 m² / 279 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

Our modern Superior room features a Queen bed, a Single bed, hair dryer, mini bar and complimentary tea and coffee.

Max. number of persons
3
Area
From 26 m² / 279 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Our modern superior room, where comfort and style come together to create the perfect space for your next stay. With a comfortable queen bed and two single beds, there's plenty of space for you and your family or friends to relax and unwind.

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Newly renovated Executive King rooms with a spacious king bed promises a restful night's sleep with its plush bedding . Comfortable armchair and corporate desk. Includes Flat Screen TV, Blackout Curtins, Mini Bar and Tea and Coffee making station

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV room service ordering
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Our spacious and exquisite Deluxe Suite suites features a King bed, couch, corporate desk, living area and a 2 person jet spa bath. Ideal for couples.

Max. number of persons
2
Area
From 52 m² / 559 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV room service ordering
  • 64'/163 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Albury

579 Olive Street
2640 ALBURY
Australia

GPS:-36.077909, 146.918134

Telephone
Fax +61 2 6021 6100
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • MEL Additional charge
  • MELBOURNE AIRPORT Additional charge

In hotel

Hotel informations

  • 60 rooms
  • 4 rooms for people with reduced mobility
  • 2 connecting rooms
  • 60 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte
  • Breakfast à la carte Additional charge

Business

One Meeting room

Business Center

  • Business center is wheelchair accessible

Well-being

Mercure Albury Pool

  • Outside
  • On site

Ignite Health Club

  • Nearby
  • On site
  • Outdoor parking
  • Private
  • 60 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 3.7 m / 12.14 ft
  • Parking for a month
  • Parking for a week

Vehicles

  • Motorcycle places
  • Truck parking
  • Bus parking

Security

  • Well-lit parking

Botanical Restaurant & Bar

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Botanical is a favorite venue with both locals and visitors. It offers a contemporary and seasonal menu that is complimented by a selection of local wines or beers.

Complimentary Access to Nearby Gym 24hr Access

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,478 reviews

Customer review rating 5.0/5

Zarins A. Business - Confirmed reviews ALL

Customer review rating 4.5/5

John R. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Daryl B. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Andrew C. Couples - Confirmed reviews ALL

Customer review rating 2.5/5

John M. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

John R. Couples - Confirmed reviews ALL

As above

Customer review rating 5.0/5

Daryl B. Couples - Confirmed reviews ALL

a relaxing comfortable break we will be back in November for the Dolly Parton Show once again thankyou for helping Leeanne making her feel welcome she enjoyed herself

Customer review rating 4.5/5

Andrew C. Couples - Confirmed reviews ALL

Well looked after. Great service.

Customer review rating 2.5/5

John M. Couples - Confirmed reviews ALL

I was very disappointed that the towel had been used by someone to clean their backside

Customer review rating 4.0/5

Loretta E. Couples - Confirmed reviews ALL

Bed was very soft. Good size room. Bathroom desperately needs a new bath tub upgrade, it looks very worn, tired and grubby. I am not a fan of showers over a bath tub or shower curtains.

Customer review rating 5.0/5

Daryl H. Couples - Confirmed reviews ALL

Great location, great staff who are helpful

Customer review rating 4.5/5

David J. Friends - Confirmed reviews ALL

Exceptional - friendly and welcoming

Dear DAVID J., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 0.5/5

Yilun W. Couples - Confirmed reviews ALL

I did not take any items from the mini bar, however has been charged $6 minibar after checking out. I called the hotel to reflect this, the reception said their team will investigate and get back to me regarding this, however I have never heard back.

Dear YILUN W., Thank you for taking the time to tell us about your experience at the Mercure Albury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Andrew C. Couples - Confirmed reviews ALL

The front of house team as well as the restaurant team were very accommodating, welcoming and communicative.

Dear ANDREW C., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 0.5/5

Jason C. Business - Confirmed reviews ALL

Was great until accused of stealing from the mini bar

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 4.5/5

John S. Families - Confirmed reviews ALL

Particularly the assistance from the manager for enabling me to use their business facility for virtual meetings.

Dear JOHN S., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.0/5

Michelle M. Couples - Confirmed reviews ALL

A great spot within easy walking distance of Albury Central. Clean and tidy but make sure you pack a charger as there are no usb outlets in the room. Staff were friendly and helpful.

Customer review rating 3.5/5

Steve R. Couples - Confirmed reviews ALL

Staff friendly with the poor chap on breakfast seemed overworked. Facility showing its age with what appeared cost cutting measures and milking last from present assets impacting the stay. Extraction fan system turned off out of peak shower hours. Fogging annoying. Bed has hit use by date with dipping. TV on a timer that comes on at 2.30am so we turned it off at power point. Carpets and general amenity tired. In my opinion not a 4 star facility as presented

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 5.0/5

Denis C. Business - Confirmed reviews ALL

Great price, good location, room nice and clean

We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.5/5

David R. Couples - Confirmed reviews ALL

I particularly like the attentive service in the restaurant Botanical from Vishnu.

Dear DAVID R., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.0/5

Rebecca D. Business - Confirmed reviews ALL

Our room was very clean, comfortable bed and was a restful night away

Dear REBECCA D., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.5/5

Anita S. Business - Confirmed reviews ALL

Was a little underwhelming. Minibar was not fully stocked and rooms are a bit tired. No cover on exhaust in shower looked like a grungy black hole. Room servIce very slow and meal lukewarm and no drinks menu.

Customer review rating 4.0/5

Andrew B. Business - Confirmed reviews ALL

Organised and ready.

Customer review rating 5.0/5

Leigh W. Couples - Confirmed reviews ALL

perfect great staff

Dear LEIGH W., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 449 reviews 9.8/10 Location
  • 903 reviews 6.7/10 Room
  • 748 reviews 8.6/10 Service
  • 14 reviews 3.3/10 WiFi
  • 362 reviews 6.9/10 Cleanliness
  • 321 reviews 7.4/10 Food
  • 168 reviews 4.6/10 Vibe
  • 163 reviews 7.3/10 Breakfast

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