Mercure Albury 4 stars

Customer review rating (ALL Rating) 4.1/5 1,662 reviews

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Description

Hotel extras

  • ALLSAFE Certified.

  • Central location within walking distance to Albury CBD.

  • On-site restaurant, FABRIC, with contemporary fare and a selection of local wines and beers.

  • Access to 24-hour gym and outdoor pool.

  • Airport shuttle available.

Our accommodation(s)

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Hotel location

Mercure Albury

579 Olive Street
2640 ALBURY
Australia

GPS:-36.077909, 146.918134

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FABRIC Restaurant and Bar

Non contractual photo

FABRIC is a favorite venue with both locals and visitors. It offers a contemporary and seasonal menu that is complimented by a selection of local wines or beers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,662 reviews

TripAdvisor Rating  4.0/5  259 reviews

Well located for my business needs

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Just one night but it was a pleasant stay. Reception staff was very efficient

Dear BERNADETTE M., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sanjay Mahajan General Manager Mercure Hotel Albury

Great location very comfortable

Customer review rating 4.5/5

Shelli B. Couples - Confirmed reviews ALL

Good experience front desk Warm room comfy bed Very relaxing Close to all

Dear Sheila B., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sanjay Mahajan General Manager Mercure Hotel Albury

Very clean

Customer review rating 4.5/5

Dawn S. Couples - Confirmed reviews ALL

Room was clean,spacious and tastfully decorated.Staff were very welcoming.

Dear DAWN S., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sanjay Mahajan General Manager Mercure Hotel Albury

Dissatisfied

Customer review rating 1.5/5

Elly K. Families - Confirmed reviews ALL

We we charged an extra $10 for no reason. Taps in shower and bathroom dripped all night.

Dear ELLY K., Thank you for taking the time to tell us about your experience at the Mercure Albury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have take it up with the teams concerned regarding the tap. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sanjay Mahajan General Manager Mercure Hotel Albury

Location good, room not clean.

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Room was dusty and not clean there were spills and marks on walls. Breakfast was ok.

Dear FERN E., Thank you for taking the time to tell us about your experience at the Mercure Albury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sanjay Mahajan General Manager Mercure Hotel Albury

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Other web-users rate our hotel

  • 445 reviews 9.8/10 Location
  • 1,056 reviews 6.8/10 Room
  • 781 reviews 8.1/10 Service
  • 34 reviews 5/10 WiFi
  • 449 reviews 6.7/10 Cleanliness
  • 304 reviews 2.3/10 Amenities
  • 226 reviews 4.4/10 Vibe
  • 180 reviews 5.9/10 Breakfast

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