Mercure Albury 4 stars

Three friends travelling together, stayed comfortably in the same room. Great greeting at reception and the person couldn't be more helpful.

The service was personal, professional and friendly from the time of arrival to departure. Reception assisted with all inquiries for both the hotel and the local area. Would definately recommend to others.

We stayed three nights and staff were very bright and helpful.Easy to access and plenty of parking.

A very nice hotel in the centre of Albury with good free parking. Reception everything it should be. Well prepared, friendly and informative receptionist. She was also very well briefed on the new Accor F&B points system - not common in another Accor property we have visited recently. The room was spacious, clean and contained everything one expected. The wifi was very fast in the room. Possibly the best part was the dining room. Great food, well priced and with one of the best head waiters we’ve experienced in any Accor property, including Sofitel’s. Definitely 5 star+ trained. And the receptionist ably assisted to give us and other guests top service. One of our best Australian hotel experiences - great value for money.

Room & pool great although very cold. Bar post mix out of order, oven out of order. Breakfast was not sufficient, ordered smashed avo. After I paid the rate given as the best over the phone & I am an Accor member the girl advised ‘next time’ I can give you a better local rate. How about next time I go elsewhere!

We had a very comfortable stay at this hotel. Very helpful and cheerful staff, a comfortable room and a great breakfast. It is located very close to the centre of town (restaurants, bars, shops)

Meagan greeted us and immediately made us fell special. We had a fantastic meal in the restaurant and we really enjoyed our brief stay. We will return.

All was well except breakfast. We’re told that it was available from 6:30 am but by the time the doors opened and service was a little slow everything was delayed.

Professional staff great room

Always one of my favourite hotels to stay at when working in the area, clean room ,comfortable bed ,very friendly and helpful staff, excellent food. Thanks again

It was a great three nights and we could not fault the service and attention.

Warm welcome, 200 metres from shops, and 5 minutes from airport. Would stay again.

We were greeted by a very cheerful and helpful reception (Megan, we think) who later doubled as maitre d in the restaurannt. Once again very helpful and gave good service. The room was good and bed and pillows very comfortable (This is important to us). Restaurant was also good. No negatives to see.

Stayed one night en route to Crackenback. Very friendly staff and good rooms. A lovely breakfast too. We would stay again.

Overall Good Stay. Some of the fittings were dated. Lift was extremely "jumpy". Frond Desk staff courteous. Ample free parking. Continental Breakfast was sufficient.