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Mantra Southport Sharks 4 stars

Customer review rating 4.5/5 1,088 reviews
Mantra Southport Sharks
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+ 13 Services
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Room 1

Number of guests
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Hotel extras

  • Access to Aviary Rooftop Bar

  • Access to all facilities at Southport Sharks (Club/Gym)

  • Complimentary onsite self-parking

  • Close proximity to the Gold Coast Private & Public Hospital

  • Close proximity to the Griffith University and Glink Station

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • LaundryPaying
Catering
  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
Leisure and activities
  • Fitness centre
Business services
  • 14 meeting room(s)
  • Copy/print service available

Hotel location

Mantra Southport Sharks

Melia Ct
4215
southport
australia

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 43km / 26.72 miles

GPS :-27.956087, 153.384131

Our accommodations

Mantra at Sharks provides a range of modern, relaxed accommodation options for Gold Coast visitors. As it's a newly constructed hotel, you can be assured all rooms have contemporary fixtures and fittings, stylish, modern décor and state-of-the-art appliances, including 43" LCD TVs on which you can enjoy FOXTEL and movies on demand. Free WiFi is also available in every room, as well as complimentary tea and coffee making facilities.

Accessible room

Compact Queen

  • Max. number of persons: 2
  • Area: From 19m²
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Accessible Queen

  • Max. number of persons: 2
  • Area: From 19m²
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

King Room

  • Max. number of persons: 2
  • Area: From 24m²
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Accessible King Suite

  • Max. number of persons: 3
  • Area: From 42m²
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Family Room

  • Max. number of persons: 4
  • Area: From 48m²
Accessible room

King Suite

  • Max. number of persons: 3
  • Area: From 42m²
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

CARMODY'S

Type of cuisine: Gourmet

An array of delectable dining options awaits with globally inspired tapas dishes, a la carte or buffet dinners, multi-award winning gastronomic creations, accompanied by an extensive wine list.

FRENZY'S

Type of cuisine: International

From burgers and sliders to full blown meals, including chicken schnitz, US style pork spareribs or steak from the grill, with other dietary options. Dinner can be buffet or a la carte, providing even more choice.

THE CAFE

Type of cuisine: Cafe

Located in the heart of Southport Sharks, The Cafe is the perfect meeting place and has a wide range of delicious meals, including freshly made sandwiches, baguettes, wraps and salads, through to gourmet pies, soup, pastries, tasty quiches and nachos.

CABANA BAR AND LOUNGE

Photo non contractuelle / Strictly non binding

At Cabana Bar you'll find something to quench your thirst and delight your palate. Choose from the extensive selection of premium beers and wines, or let Cabana's mixologist prepare you a delicious cocktail.

AVIARY ROOFTOP BAR

Photo non contractuelle / Strictly non binding

Sip on decadent cocktails and enjoy traditional Italian pizzas and numerous sharing dishes at the exclusive rooftop bar, nestled six floors above ground. Aviary is located on the top level of Mantra At Sharks.

MACKENZIE'S SPORTS BAR

Photo non contractuelle / Strictly non binding

Located near the front entrance of Southport Sharks, Mackenzie's features TAB facilities, LED screens with live sports coverage and a spacious beer garden. Mackenzie's Sports Bar is the official Gold Coast SUNS away game venue.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 3,285 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 700 people

Find out more

Our guest reviews for
Mantra Southport Sharks

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,088 reviews

well located

Customer review rating 4.5/5

Anonymous Business - 13/02/2020 Confirmed reviews ALL

very convenient place to stay and meet colleagues

Dear Jennifer, Thank you for your great review of your recent stay with us here at Mantra at Sharks! We are glad that you enjoyed your stay and our convenient location. We hope we can welcome you back in the future. Kind regards Mantra at Sharks Management Team

Clean, but not the most reliable experience.

Customer review rating 4.5/5

Nicole Business - 12/02/2020 Confirmed reviews ALL

I stayed here overnight for a work trip. I booked a room with a king bed. It comprised two king singles that were merged together. They didnt put a matress topper on top so the bed sagged in the middle and made an uncomfortable nights sleep. Also my toilet stopped working (no running water) in the morning and was not fixed in time for checkout, which I found very inconvenient.

Dear Nicole Thank you for taking the time to tell us about your experience at Mantra at Sharks. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems that occurred to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra at Sharks Management Team

Suited just fine

Customer review rating 4.5/5

Patricia B. Families - 11/02/2020 Confirmed reviews ALL

Always perfect

Dear Patricia b. Thank you for your great review regarding your recent stay with us. We are glad that you enjoyed your time with us and we hope we can welcome you back in the future. kind regards Mantra at Sharks Management Team

Well located

Customer review rating 4.5/5

Mrs G. S. Families - 11/02/2020 Confirmed reviews ALL

Very clean. Not enough coffee, sugar, milk etc for a two night stay. Nails were protruding from where carpet joins the tiled area, and we both stepped on them several times. We were also disappointed that the 10% discount on food did not apply unless you charged it to our room. We took our nephew and his family to dinner at Sharks on the Saturday night and spent a substantial amount there on food and drinks and wanted to pay there and then. Needless to say that 10% would have been well appreciated. Apart from that we enjoyed our stay and were close to family there.

Dear Gillian S., Thank you for taking the time to tell us about your experience at Mantra at Sharks. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra at Sharks Management Team

Lovely and quiet nice and clean

Customer review rating 4.5/5

Patrick F. Families - 10/02/2020 Confirmed reviews ALL

very professional service friendly and lots of smiles I'm more than happy to stay here again

Dear Patrick F., We very much appreciate your comments regarding your stay at Mantra at Sharks. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra at Sharks Management Team

Good location

Customer review rating 4.5/5

Julie Couples - 10/02/2020 Confirmed reviews ALL

Had a very comfortable stay. Staff pleasant. Have stayed many times before & will stay again.

Dear Julie, Thank you for your great review of your recent stay with us her at Mantra at Sharks. We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. kind regards Mantra at Sharks Management Team

Great staff,good location with nice clean rooms

Customer review rating 4.5/5

Teresa Friends - 10/02/2020 Confirmed reviews ALL

We had ourwedding guests stay along with the brideal party and the Mantra was fantastic

Dear Teresa Thank you for your great review and congratulations on your recent nuptials! We are glad that you and your guests enjoyed their stay with us and it is our hope we can welcome you back in the future. Kind regards Mantra at Sharks Management Team

Great Staff, Nice Room, Very Convenient, Easy Access to Food & Entertainment

Customer review rating 4.5/5

Narelle Couples - 10/02/2020 Confirmed reviews ALL

Rae on the front desk was lovely and very helpful. She offered us a good deal that they had on offer at the time, which was better than what we found on the internet. The room was very nice, clean and comfortable. We had dinner in the club and the food was great, with lots of different choices. It was a very pleasant stay. We will definitely go there again.

Dear Narelle , We very much appreciate your comments regarding your stay at Mantra at Sharks Southport. It is always a pleasure to receive positive feedback. I will share your comments with our team. A big thank also for mentioning Rae. She certainly is a asset to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra at Sharks Management Team

Very comfortable great reception staff

Customer review rating 4.5/5

Elizabeth H. Business - 10/02/2020 Confirmed reviews ALL

Always friendly staff and I live my complimentary bottle of wine on arrival Lovely touch !!!

Dear Elizabeth h. Thank you for your great review regarding your recent stay with us her at Mantra at Sharks. We are glad that you enjoyed your time with us and we continue to appreciate your business and look forward to your return. Kind regards Mantra at Sharks Management Team

Very good

Customer review rating 4.5/5

Graham P. Couples - 09/02/2020 Confirmed reviews ALL

Loverly place we always enjoy our stay

Hi Graham, Wow, Thank you for this great review! Your kind comments regarding our team are what keep us going. We are looking forward to the next time you visit the Gold Coast. Warm Regards Harrison

Bad location

Customer review rating 4.5/5

Dannii Friends - 09/02/2020 Confirmed reviews ALL

On arrival ataff was rude to us. Felt uncomfortable. Was not told had to use card to operate lift.

Dear Dannii Thank you for taking the time to tell us about your experience at Mantra at Sharks. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra at Sharks Management Team

Mantra. No thanks - never again!

Customer review rating 4.5/5

Dylan Couples - 08/02/2020 Confirmed reviews ALL

Check in ok. No acknowledgment of Accor membership Advised that 2 food outlets offered the Accor dining discount while all others were 10% No welcome water bottles provided in the room (every other Accor hotel we gave stayed at usually provides this) No upgrade provided even though all rooms still available to book online & Accor app Room ok, basic standard Only water available to purchase in mini bar The breakfast experience turned an average stay into a disappointment... No staff at desk and none on sight Waited patiently before seating ourselves After a while a staff member approached us and questioned us regarding if we were staying at the hotel We were given the impression that she thought we were stealing breakfast.. We asked if the Accor dining discount was available and received a flat “no” and no further explanation No information was also provided about the layout of the buffet All food except the pots of yoghurt were extremely disappointing. We ended up leaving and purchasing breakfast elsewhere. We understand that the sharks club is separate from the mantra however when we have stayed at the mecure Gladstone the setup is similar, and they provided a quality breakfast with the Accor dining discount.

Dear Dylan Thank you for taking the time to tell us about your experience at the Mantra Southport Sharks. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabby Daniels

Very clean, quiet and pleasant

Customer review rating 4.5/5

Steve Business - 08/02/2020 Confirmed reviews ALL

Lovely staff and a nice quiet and clean place to stay. Couldn't fault the place. I'm looking forward to the pool when it goes in as well.

Hi Steve, Thanks for taking the time to review our hotel. Its great to hear your stay was 5 stars! we would love to cool off in a pool as well! It was a pleasure having you stay with us so please don't hesitate to stay with us again soon. Kind Regards The Management Team

Well located to the hospital

Customer review rating 4.5/5

Ken G. Solo - 07/02/2020 Confirmed reviews ALL

The staff were most helpful and made a stressful time much easier. The only "complaint" I would have is that the instructions for using the card were confusing for people in the lift who aren't used to this technology. Instructions are on the back of the card but perhaps a sign on the lift wall would help too.

Hi Ken, We appreciate you taking the time to review our hotel. Your comments regarding guests keys we have definitely taken on board and we will ensure to take more time explaining our processes next time. All in all its great to hear that the staff were accommodating and that you enjoyed your stay. Look forward to your next visit with us. Kind Regards The Management Team

Great local ‘Date-night’ getaway

Customer review rating 4.5/5

Julie Couples - 06/02/2020 Confirmed reviews ALL

Reception staff very helpful - great rooftop bar -with superb pizza! Free Undercover parking a bonus these days!

Dear Julie Thank you for your great review regarding your recent stay with us here at Mantra at Sharks We are glad that you enjoyed your time with us and was able to make the most of our rooftop bar. I agree.. the pizza are superb. We hope we can welcome you back in the near future. Kind regards Mantra at Sharks Management Team

Good stay

Customer review rating 4.5/5

Anonymous Families - 06/02/2020 Confirmed reviews ALL

I enjoyed staying at the hotel. Restaurants and recreational services were limited.

Hi Jeremy, Thanks for taking the time to review our hotel. we're sorry to hear that you didn't enjoy the area. Please don't hesitate to contact the front desk next time you stay, we would love to help direct you to our local trams or even some restaurants in the area. We are very glad to hear that you found our team 5 stars and we would love to have you stay with us again soon. Kind Regards The Management Team

Wonderful staff very helpful

Customer review rating 4.5/5

Yvonne S. Families - 06/02/2020 Confirmed reviews ALL

Well located for ou stay. (Visiting the hospital) All staff very friendly helpful and polite Food in the cafe/coffee shop was wonderful fresh and enjoyable. Staff also wonderful

Hi Yvonne, Wow what a great review! We're so glad to hear you really enjoyed your stay with us. Your kind comments regarding our team have been passed on and it was a pleasure serving you. We would love to see you and your friend again soon, under better circumstances. Kind Regards The Management Team

Good stay. Convenient to hospital

Customer review rating 4.5/5

Scott R. Families - 06/02/2020 Confirmed reviews ALL

We were pleasantly surprised with the hotel. Loved the ambience of the rooftop bar.

Hi Susan, Thank you for your kind review. Its great to hear your stay with us impressed you and we would love to see you again soon for a 5 star stay! Kind Regards The Management Team

Unsatisfactory

Customer review rating 4.5/5

Anonymous Couples - 05/02/2020 Confirmed reviews ALL

It's been over a week since my stay and I still haven't been refunded my $100 holding fee, answers via email are really unsatisfactory, will not be choosing to stay here again

Dear Tracey T., Thank you for taking the time to speak with me today. As discussed regarding your $100 pre-authorisation, it can take up to 10 business day to release back into your available funds depending on your bank provider. I have made a cancellation on this pre-auth hoping to speed up the process. Apologies for any inconvenience this has caused and if you have any further questions, please do not hesitate to contact me either via return email of direct at the hotel Sincerely, Mantra at Sharks Management Team

Great

Customer review rating 4.5/5

Tina K. Families - 05/02/2020 Confirmed reviews ALL

Just over all wonderful apart frm our room wasn't made ip each day when we left the room but all good

Hi Tina, Thank you for taking the time to review your recent stay. Your recent stay with us was a 'Stay & Save' package which is a non serviced rate. Thank you for participating in this program as this helps us reduce waste and energy demand. Should you require servicing to make your stay most enjoyable. Please book our serviced rates or organise with the front desk a Mantra Refresh for an additional cost, mid way through your stay. Tina we would love to see you again, thank you for choosing Mantra at Sharks. Kind Regards The Management Team
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