Mantra Southport Sharks 4 stars

Customer review rating (ALL Rating) 4.5/5 1,044 reviews

Mantra Southport Sharks - Image 1
Mantra Southport Sharks - Image 2
Mantra Southport Sharks - Image 3
Mantra Southport Sharks - Image 4
Melia Ct, 4215 SOUTHPORT, Australia

Description

Hotel extras

  • Our 24 hour reception is available to facilitate a smooth check-in and check-out process

  • Exceptional conference facilities to deliver a one-of-a-kind and professional event

  • Complimentary access to one of the Gold Coast's finest fitness facilities, Sharks Health Club.

  • There is plenty of parking located conveniently onsite for $5 per day

  • Our enclosed walkway provides access to one of the largest licensed clubs in Queensland

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Accessible Queen

  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Kettle
  • Mini-refrigerator
  • Refrigerator/freezer
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom
  • Towel rack
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Bottom edge of reflective edge of mirror no higher than 40” above floor
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Phone with 2 handsets in room
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • TV room service ordering
  • TV with on-screen billing info
  • 46'/117 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 19 m² / 204 sq ft
  • Bedding 1 x Queen size bed(s)
  • Accessible room
See availabilities

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • TV room service ordering
  • TV with on-screen billing info
  • 46'/117 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom
  • Towel rack
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Bottom edge of reflective edge of mirror no higher than 40” above floor
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Phone with 2 handsets in room
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • TV room service ordering
  • TV with on-screen billing info
  • 46'/117 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

These rooms feature a separate bedroom, lounge and dining room and ensuite bathroom laid out over a generous 42 square metres. This room type is ideal for guests who wish to stay a little longer. Modern interiors with LCD TV and Foxtel.

Max. number of persons
3
Area
From 42 m² / 452 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • TV room service ordering
  • TV with on-screen billing info
  • 46'/117 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mantra Southport Sharks

Melia Ct
4215 SOUTHPORT
Australia

GPS:-27.956087, 153.384131

Telephone
Fax +61 7 5532 9101

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 120 rooms
  • 4 rooms for people with reduced mobility
  • 47 connecting rooms
  • 120 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • Brazilian
  • English
  • Spanish
  • Indonesian
  • Polish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Entertainment

  • Disco/Nightclub
  • Casino

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Headphones

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

2 Restaurants

2 Bars

Business

13 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Services for children

  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Outdoor playground for children
  • Tourist guide for families

Well-being

Southport Sharks Health Club

  • On site
  • Sauna room

Sports and leisure

Gym

  • On site

Bodybuilding equipment/Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 360 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.2 m / 7.21 ft

  • Parking pricing: 3.08 € 5 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs
  • Electric car recharging units 3,7 kVA

Vehicles

  • Motorcycle places
  • Truck parking
  • Bus parking

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

The Café at Sharks

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Payment

  • Cash
  • Credit card

Located in the heart of Southport Sharks, The Café is the perfect meeting place and has a wide range of delicious meals, including freshly made sandwiches, wraps and melts, through to soup, tasty frittatas and nachos.

Mackenzie's Sports Bar

Opening hours
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Located near the front entrance of Southport Sharks, Mackenzie's Sports Bar features TAB facilities, LED screens with live & loud sports coverage of the biggest games every week and a spacious beer garden.

Sharks Health Club offers the latest in strength and cardio conditioning equipment, functional training area, traditional saunas, and complimentary access for Mantra at Sharks guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,044 reviews

Customer review rating 4.0/5

Michael &. S. M. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback. We apologise if certain aspects of your stay felt unfamiliar or were not as straightforward as expected. We appreciate your comments and will continue looking for ways to make our guest experience smoother and more welcoming. We hope to have the pleasure of welcoming you back for a more seamless stay in the future. Kind regards, The Mantra Southport Sharks Team

Customer review rating 3.5/5

Paul A. Families - Confirmed reviews ALL

Dear Paul, Thank you for taking the time to share your feedback. We are pleased to hear you enjoyed the quiet atmosphere of our hotel. However, we sincerely apologise for any disappointment caused by the parking charge. For clarification, our parking fee is $5 per night. We understand your concerns regarding additional charges and appreciate your suggestion to include this cost in the overall room rate. We also appreciate your comments about the in-room television and QR codes. We understand the importance of maintaining a personal touch and will share your feedback with the relevant management team for consideration. Thank you again for your feedback. We value your comments and hope to have the opportunity to welcome you back for a more enjoyable stay. Kind regards, The Mantra Southport Sharks Team

Customer review rating 4.5/5

Kathryn S. Business - Confirmed reviews ALL

Dear Guest, Thank you for your kind feedback. We are pleased to hear you enjoyed your room and found our team courteous and welcoming. We appreciate you choosing Mantra Southport Sharks and look forward to welcoming you back again. Kind regards, The Mantra Southport Sharks Team

Customer review rating 2.5/5

Freak A. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Ken P. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback. We are pleased to hear you enjoyed your two-night stay and found the hotel comfortable, modern and conveniently located for your event at Sharks. It is also wonderful to know you appreciated the undercover parking and convenient lift access. Thank you for choosing Mantra Southport Sharks. We look forward to welcoming you back on your next visit. Kind regards, The Mantra Southport Sharks Team

Dear Guest, Thank you for sharing your feedback. We apologise if certain aspects of your stay felt unfamiliar or were not as straightforward as expected. We appreciate your comments and will continue looking for ways to make our guest experience smoother and more welcoming. We hope to have the pleasure of welcoming you back for a more seamless stay in the future. Kind regards, The Mantra Southport Sharks Team

Customer review rating 3.5/5

Paul A. Families - Confirmed reviews ALL

To, Mark Tacca General Manager Please consider incorporating the car parking charge into the overall cost, or have the Accor Group scrap it altogether. No one appreciates having this added to their bill when checking out. That soured my stay to say the least. Thank you for your time. Regards Paul.

Dear Paul, Thank you for taking the time to share your feedback. We are pleased to hear you enjoyed the quiet atmosphere of our hotel. However, we sincerely apologise for any disappointment caused by the parking charge. For clarification, our parking fee is $5 per night. We understand your concerns regarding additional charges and appreciate your suggestion to include this cost in the overall room rate. We also appreciate your comments about the in-room television and QR codes. We understand the importance of maintaining a personal touch and will share your feedback with the relevant management team for consideration. Thank you again for your feedback. We value your comments and hope to have the opportunity to welcome you back for a more enjoyable stay. Kind regards, The Mantra Southport Sharks Team

Customer review rating 4.5/5

Kathryn S. Business - Confirmed reviews ALL

Nice room, courteous staff

Dear Guest, Thank you for your kind feedback. We are pleased to hear you enjoyed your room and found our team courteous and welcoming. We appreciate you choosing Mantra Southport Sharks and look forward to welcoming you back again. Kind regards, The Mantra Southport Sharks Team

Customer review rating 2.5/5

Freak A. Business - Confirmed reviews ALL

Monday 26th arrived to a single staff member with a 'training' badge on with 2 pax in front of me, and very quickly 12 pax behind me. Poor kid was drowning. Next night I listened to the Manager poorly handling a guest who was frustrated that her bedding request could not be honoured.

Customer review rating 4.5/5

Ken P. Couples - Confirmed reviews ALL

2 night stay for an event at Sharks. Very comfortable, modern with good parking available undercover. Lift access good.

Dear Guest, Thank you for sharing your feedback. We are pleased to hear you enjoyed your two-night stay and found the hotel comfortable, modern and conveniently located for your event at Sharks. It is also wonderful to know you appreciated the undercover parking and convenient lift access. Thank you for choosing Mantra Southport Sharks. We look forward to welcoming you back on your next visit. Kind regards, The Mantra Southport Sharks Team

Customer review rating 5.0/5

Veronica L. Couples - Confirmed reviews ALL

The gentleman at the check in desk was so patient while we maneuvered through several gift vouchers. His composure never waivered and he was professional and polite throughout our experience.

Dear Guest, Thank you for your wonderful feedback. We are delighted to hear you thoroughly enjoyed your stay and found the room comfortable and well suited to your needs. It is particularly pleasing to hear about the excellent service you received from our reception team. We will be sure to share your kind comments with the team member, as recognition like this is greatly appreciated. Thank you for choosing Mantra Southport Sharks. We look forward to welcoming you back again. Kind regards, The Mantra Southport Sharks Team

Customer review rating 5.0/5

Emma B. Couples - Confirmed reviews ALL

The customer service from Raj was amazing. The rooms were spotless, very stylish and comfortable. 5 stars!

Dear Guest, Thank you for your wonderful feedback! We are delighted to hear you enjoyed our stylish, clean and comfortable rooms. It is especially lovely to know that Raj made such a positive impression with his excellent service. We will be sure to pass on your kind recognition to him. Thank you for choosing Mantra Southport Sharks. We look forward to welcoming you back again soon. Kind regards, The Mantra Southport Sharks Team

Customer review rating 0.5/5

Tamara T. Couples - Confirmed reviews ALL

We didn’t stay there. We got the dates mixed up and turned up the night after. Wouldn’t give us a discount and had the balls to ask up if we wanted to go on a waiting list for the correct night.

Customer review rating 2.5/5

Usha I. Business - Confirmed reviews ALL

I asked for a sewing kit at 3.00 pm or thereabouts and was informed that housekeeping was gone for the day. How strange: is it not possible to see if a sewing kit is available on site? Does one need housekeeping for that?

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear you enjoyed our convenient location and gym facilities. However, we sincerely apologise for the inconvenience you experienced when requesting a sewing kit. We understand your frustration and agree that we should have made every effort to check whether one was available, rather than simply advising that housekeeping had finished for the day. Your comments will be shared with our team to reinforce the importance of being proactive and assisting guests wherever possible. Thank you for bringing this to our attention. We hope to have the opportunity to provide you with a better experience on your next visit. Kind regards, The Mantra Southport Sharks Team

Customer review rating 4.5/5

Lara G. Business - Confirmed reviews ALL

Great experience and a very comfortable stay. The food offerings and the gym were exceptional. Receptionist training was quite rude on arrival but issues were cleared up by upper management swiftly.

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear you enjoyed your stay, particularly our food offerings and gym facilities. However, we sincerely apologise for the experience you had with our receptionist during arrival. We understand how important a warm and welcoming first impression is, and we regret that the service did not meet your expectations. We appreciate your acknowledgement of the prompt assistance provided by our management team. Your comments will be shared with the relevant team to reinforce the importance of professional and welcoming guest service. Thank you again for your feedback. We hope to have the pleasure of welcoming you back for an even better experience. Kind regards, The Mantra Southport Sharks Team

Customer review rating 4.0/5

Phillip D. Families - Confirmed reviews ALL

Staff were very welcoming and helpful.

Dear Guest, Thank you for your lovely feedback. We are delighted to hear you had a comfortable and enjoyable stay and that our team made you feel welcome with their friendly and helpful service. We appreciate you choosing Mantra Southport Sharks and look forward to welcoming you back again. Kind regards, The Mantra Southport Sharks Team

Customer review rating 1.5/5

T L. Business - Confirmed reviews ALL

We booked a room and upgraded to include breakfast. This was not offered at check in and no information on how to access the breakfast was offered. I have written to see if we can get a refund of the difference and not even had a response after two days. The room was asked to be configured as two single beds but it was set up as a king bed. Really disappointed.

Dear Guest, Thank you for taking the time to share your feedback. Please accept our sincere apologies for the disappointment and inconvenience you experienced during your stay. We regret that our team did not clearly explain the breakfast arrangements or provide directions to the restaurant. We also apologise that your room was not prepared in the requested twin-bed configuration. Regarding your breakfast refund request, we believe the refund has now been processed. We apologise for the delay in responding and any inconvenience this may have caused. Your feedback is important to us and will be shared with the relevant teams to improve our communication and attention to guest requests. We sincerely regret that we fell short of your expectations and hope to have the opportunity to provide you with a better experience in the future. Kind regards, The Mantra Southport Sharks Team

Customer review rating 5.0/5

Daren C. Families - Confirmed reviews ALL

The room is really nice and clean. Reception is very good. Southport sharks is so good for food and on Sundays they have kids disco and also kids club. You really don’t need to go anywhere. Next day we went shopping and it’s only bus away to harbour town which is a good cheap outlet shopping centre. Overall it’s such a convenient very nice hotel.

Dear Guest, Thank you for your wonderful feedback. We are delighted to hear you enjoyed our clean and comfortable rooms, friendly reception service and convenient location away from the busy Surfers Paradise area. It is lovely to know you also enjoyed the dining and family entertainment options at Southport Sharks, as well as the easy access to Harbour Town for shopping. We truly appreciate your recommendation and are pleased that Mantra Southport Sharks provided everything you needed for an enjoyable stay. We look forward to welcoming you and your family back again. Kind regards, The Mantra Southport Sharks Team

Customer review rating 5.0/5

Garry A. R. T. Couples - Confirmed reviews ALL

Loved the stay. The staff. Will come again

Dear Guest, Thank you so much for your wonderful feedback! We’re delighted to hear you loved your stay a. enjoyed our convenient location. It’s especially lovely to know our reception team made you feel welcome with their polite a. helpful service. We truly appreciate your kind words a. look forward to welcoming you back again soon! Warm regards, The Mantra Southport Sharks Team

Customer review rating 0.5/5

Cameron D. Families - Confirmed reviews ALL

It seems someone (either the hotel or the guest) mis-typed their email address and I kept receiving their booking info and review emails because they don’t verify it went to the correct person in the first place. This means their IT systems are poor and I’m leaving a poor review because there is no way of updating / telling them of this. Maybe they’ll see this review and change some but I’ve no idea. I’ve never been to this hotel so I’ve no idea what it’s like.

Customer review rating 4.5/5

Robbie G. Couples - Confirmed reviews ALL

Excellent location with club close by, friendly staff and clean rooms. We really enjoyed the rooftop bar.

Dear Guest, Thank you so much for your lovely feedback! We’re delighted to hear you enjoyed our convenient location, clean rooms and friendly service. It’s wonderful to know you had a great time at our rooftop bar as well! We truly appreciate you choosing to stay with us and look forward to welcoming you back for another enjoyable visit. Warm regards, The Mantra Southport Sharks Team

Customer review rating 5.0/5

Buckland C. Business - Confirmed reviews ALL

Good bed good room and good service

Dear Guest, Thank you for your lovely feedback! We’re so happy to hear you enjoyed the comfortable bed, your room and the service from our team. We truly appreciate you staying with us and hope to welcome you back again soon! Warm regards, The Mantra Southport Sharks Team

Customer review rating 4.0/5

Deborah A. S. Couples - Confirmed reviews ALL

Gym was good the breakfast staff were interesting more interested in there time schedule than actually customer service

Dear Guest, Thank you for taking the time to share your feedback and for your continued loyalty as an Accor Platinum member. We’re pleased to hear you enjoyed our gym facilities. However, we sincerely apologise that the welcome amenity did not meet your expectations and that the service during breakfast was disappointing. We understand how important it is for our valued members to feel recognised and well looked after. Your comments will be shared with the relevant teams so we can improve the experience we provide to our guests and members. We truly appreciate your feedback and hope to have another opportunity to make your next stay more enjoyable. Warm regards, The Mantra Southport Sharks Team

Customer review rating 5.0/5

Sharnee S. Couples - Confirmed reviews ALL

Easy to locate and check in and check out was simple

Dear Guest, Thank you so much for your lovely feedback. We’re delighted to hear that you enjoyed your stay and found our hotel comfortable and conveniently located. It’s also wonderful to know that your check-in and check-out were smooth and hassle-free. We truly appreciate you choosing to stay with us and look forward to welcoming you back again for another enjoyable visit. Warm regards, The Mantra Southport Sharks Team

Customer review rating 4.5/5

Sharon F. Couples - Confirmed reviews ALL

We needed urgent accommodation near the hospital and the staff were very helpful and accomodating. Our stay was very comfortable and I would recommend this location..

Dear Guest, Thank you for your kind review and recommendation. We are pleased to know that our convenient location near the hospital suited your needs and that our team was able to assist you during a time when you needed accommodation at short notice. It is wonderful to hear that you found your room clean, tidy and comfortable, and that our team made your stay a little easier. Your thoughtful feedback means a great deal to us, and we truly appreciate you choosing Mantra Southport Sharks. We hope to have the pleasure of welcoming you back whenever you next need accommodation in Southport. Kind regards, The Mantra Southport Sharks Team

Other web-users rate our hotel

  • 353 reviews 9.4/10 Location
  • 665 reviews 8/10 Room
  • 532 reviews 8.5/10 Service
  • 6 reviews 6.8/10 WiFi
  • 362 reviews 8/10 Cleanliness
  • 288 reviews 6.7/10 Comfort
  • 211 reviews 8.1/10 Amenities
  • 172 reviews 6.4/10 Food

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