The Johnson Brisbane - Art Series 4 stars

Customer review rating (ALL Rating) 4.4/5 1,255 reviews

The Johnson Brisbane - Art Series - Image 1
The Johnson Brisbane - Art Series - Image 2
The Johnson Brisbane - Art Series - Image 3
The Johnson Brisbane - Art Series - Image 4
477 Boundary Street, 4000 SPRING HILL, Australia

Description

Hotel extras

  • Contemporary open-plan suites and penthouses

  • Outdoor 50-metre pool, extensive gymnasium

  • Modern conference and event spaces

  • Walls adorned with the art by Michael Johnson

  • Walking distance to shopping and restaurant areas

Our accommodation(s)

Penthouse

Michael Johnson Penthouse

  • 6 pers. max
  • 300 m² / 3229 sq ft
  • Bedding 3 x King size bed(s)
  • Views: City View or Park view
  • Most of the accommodation: Balcony

Hotel location

The Johnson Brisbane - Art Series

477 Boundary Street
4000 SPRING HILL
Australia

GPS:-27.460345, 153.022981

Telephone
Fax +61 7 3085 7221

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

Outdoor 50m Pool with Sundeck designed by Olympic Swimmer Michael Klim

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,255 reviews

TripAdvisor Rating  4.5/5  1,079 reviews

Certificate of excellence 2024

Large spacious room

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

1 night business stay, good sized modern room, cleanliness could certainly be improved alongside service and recognition of ALL status

Dear JASON, Thank you for sharing your feedback. I’m really sorry to hear about the issues you experienced during your stay. We strive to provide a high standard of cleanliness and service, and it’s clear we fell short in this instance. I apologize for the cleanliness issues you encountered in the bathroom and the room. This is not reflective of our usual standards, and I will be addressing this with our housekeeping team to ensure these concerns are resolved. I’m also sorry for the inconvenience caused by the sticky kettle and the bug in the room. Regarding the service and recognition of your status, I understand how important it is to feel valued and informed during your stay. We will make sure our team is trained to provide a warmer welcome and better communication about our amenities, as well as ensure that all guest statuses are properly recognized. Thank you again for bringing these matters to our attention. Your feedback is invaluable in helping us improve, and we hope you will consider giving us another opportunity to provide you with a better experience in the future. Sincerely, Jerome - Duty Manager The Johnson Hotel

Lovely hotel

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Lovely room , great location

Dear Jeremiah, Thank you so much for your kind words! We're delighted to hear that you enjoyed the room and found the location great. Your positive feedback is much appreciated, and we hope to welcome you back soon for another wonderful stay. If there's anything more, we can do to enhance your experience, please let us know. Sincerely, Jerome - Duty Manager The Johnson Hotel

good stay

Customer review rating 5.0/5

Mike Couples - Confirmed reviews ALL

room was fantastic. Car park was difficult to negotiate was the only issue we had

Dear Michael, Thank you for your feedback! We’re thrilled to hear that you found the room fantastic. I’m sorry to hear about the difficulties you experienced with the car park. We appreciate you bringing this to our attention, and we’ll look into ways to improve the parking situation to make it easier for our guests. If there’s anything else we can assist with, please let us know. We look forward to having you stay with us again! Sincerely, Jerome - Duty Manager The Johnson Hotel

Not what I'm used to from Art Series

Customer review rating 3.5/5

Kate Business - Confirmed reviews ALL

The room was okay. Could have used an armchair/couch to relax on. Our room was not serviced when I returned after a full day of work. I rang and the person said they'd send someone up. Upon returning after dinner it still had not been done. Most disappointing!!

Dear Kathryn L., Thank you for your feedback. I’m sorry to hear that your room wasn’t serviced during your stay, and I apologize for the inconvenience this caused. We aim to provide a comfortable and relaxing experience for all our guests, and it’s clear we fell short in this instance. I appreciate you bringing this to our attention, and we’ll be addressing the issue with our housekeeping team to ensure it doesn’t happen again. We will also take note of your suggestion about adding more seating options in the rooms. Your comfort and satisfaction are very important to us, and we want to make sure our accommodations meet your needs. If there is anything you need on our future stay, please let us know so we can make sure your experience is more in line with the high standards we aim to uphold. Thank you again for your feedback. Kind regards, Angelique and The Johnson Team

lack of resources

Customer review rating 1.0/5

Kevin V. Business - Confirmed reviews ALL

It was very unsatisfactory that there was no place to eat within the premisses and no room service. as a patron, there was no house keeping and coming back to an unmade bed or change of linen was disappointing. I felt that this was not a hotel, but was more of an apartment. My experience in other Art Series has been very different to this experience.

Dear Kevin v., Thank you for sharing your feedback with us. I’m truly sorry to hear that your stay did not meet your expectations. We aim to provide a comfortable and enjoyable experience, and it seems we fell short in several areas during your visit. We understand how important it is to have convenient dining options and reliable housekeeping services. It’s clear from your feedback that the absence of these amenities significantly impacted your stay. Our team is currently reviewing these aspects to ensure that future guests have a more seamless and enjoyable experience. Again, we do sincerely apologize. We value your feedback and hope to have the opportunity to provide a more satisfactory experience in the future. Sincerely, Angelique and The Johnson Team

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Other web-users rate our hotel

  • 342 reviews 8.3/10 Location
  • 793 reviews 8.4/10 Room
  • 548 reviews 8.5/10 Service
  • 5 reviews 0/10 WiFi
  • 467 reviews 8.1/10 Comfort
  • 249 reviews 6.8/10 Cleanliness
  • 173 reviews 7.9/10 Amenities
  • 155 reviews 8.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.