Mantra Crown Towers Surfers Paradise 3 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 1 045

Mantra Crown Towers Surfers Paradise - Image 1
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5 19 Palm Avenue, 4217 SURFERS PARADISE, Australia

Opis

O hotelu

  • Tropical lagoon pool & heated kids' pool

  • Only 100m to Surfers Paradise Beach

  • Secure undercover parking

  • Self-contained apartments with a private balcony

  • On-site gym so you never have to miss a workout

Nasze pokoje

Lokalizacja hotelu

Mantra Crown Towers Surfers Paradise

5 19 Palm Avenue
4217 SURFERS PARADISE
Australia

Pozycja GPS:-27.995663, 153.428385

Telefon
Faks +61 7 5555 9998

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Centrum fitness
  • Wi-Fi
  • Całkowity zakaz palenia na terenie całego obiektu

3 baseny

There's plenty of ways to make a splash, with two outdoor pools and an indoor heated pool. The kids will love the children's pirate ship with it's own waterslide, sandy beach and water fountains.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 1 045

Ocena TripAdvisor  4.0/5  Liczba opinii: 3 272

Its had its day - DON’T pay to stay

Ocena na stronie TripAdvisor 1.0/5

Evonne W Opinia zatwierdzona w TripAdvisor

Hallway smelt like vomit. Oven was filthy with dried and burnt food on sides and door. Mouldy grout in both bathrooms. Stains on doona. Stains on lounge. Dirty marks on walls. Stained carpet. Oil built-up on range hood. Oil splattered toaster. Only 3 forks in drawer for apartment with 3 bedrooms and 6 beds. Not a serviced apartment even though it was advertised as such - room is not cleaned daily, and no fresh towels daily. You get one towel per person and you need to wash and dry it yourself. Staff did not tell us about the towels not being clean until we questioned it. Overall feel of accomodation is tired and in need of an update. It’s passed it’s used by date. On a positive note, lovely outside area. Pool is fantastic and gardens well maintained. A well positioned hotel, short walk to beaches, supermarkets and food options. Just don’t stay in a room - Specifically 3506.

Dear Evonne, Thank you for the feedback & we are very sorry for the issues you faced. I believe all the issues mentioned above are easily fixable & we will with urgency. Unless it is a 5-star property no apartment hotel cleans the rooms daily, so I am not sure where the expectations are coming from. Once again thank you & we hope to welcome you in the future. kind regards

Good location

Ocena na stronie TripAdvisor 4.0/5

Tracey D Opinia zatwierdzona w TripAdvisor

Perfectly located for the heart of Surfers Paradise, walking distance or 1 stop on the tram. Apartment was okay, I did find an open bottle of water by the curtains so not sure if it was cleaned properly. Loved the pool area and there were plenty of sun beds. The pool cafe was really good with a good choice. You got free wifi, but the internet connection was really poor, it was my birthday so important to contact family in the UK, but very difficult to get connection.

Dear Tracey, Thank you for the feedback & we trust you had a good stay. We will focus more on cleaning standards & we apologise that a few things were missed. kind regards

Fantastic Stay

Ocena na stronie TripAdvisor 5.0/5

Emily Y Opinia zatwierdzona w TripAdvisor

I had an amazing experience at Mantra Crown Towers. The staff were incredibly welcoming and professional from check-in to check-out. My room was spacious, clean, and well-appointed with everything I needed for a comfortable stay. The bed was super cozy, and the bathroom was spotless. The hotel’s amenities, including the pool and restaurant, were excellent. I also loved the central location—close to shops, restaurants, and local attractions. Overall, it was a wonderful stay, and I highly recommend to anyone visiting the area. I’ll definitely return!

Dear Emily, Thank you for the fabulous review. Glad to know you had a fantastic time & that our team was able to look after you. Please spread the word to your friends & family as well. We look forward to welcome you again at Mantra Crown Towers. Kind regards

Great Family getaway!

Ocena na stronie TripAdvisor 5.0/5

SR Coaches C Opinia zatwierdzona w TripAdvisor

We had a great stay. Kids love the pool area. Ocean view rooms are great. Rooms are spacious and are well equipped. Friendly service at reception. Great location, tram stop is right outside the hotel. It tickes all the boxes for us. We will be back !

Dear Guest, Great to hear you had a lovely stay. We look forward to seeing you again. kind regards

Amazing stay

Ocena na stronie TripAdvisor 5.0/5

ElouiseP9 Opinia zatwierdzona w TripAdvisor

So happy with my stay at the Mantra crown towers , the staff was helpful & professionals at the front desk, I was travelling with family we stayed in 1 to 3 bedroom apartments, the apartments were huge & spacious, pool area was gorgeous & spacious fantastics for kids and for us a adults to chill & relax .. I will definitely stay again

Dear Elouise, Thank you for the lovely feedback. Glad to know you & your family had a great stay. We look forward to welcome you again in the near future. Kind regards

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 557 Liczba opinii 9.5/10 Lokalizacja
  • 973 Liczba opinii 5.7/10 Pokój
  • 511 Liczba opinii 7.5/10 Obsługa
  • 66 Liczba opinii 2.7/10 Internet
  • 510 Liczba opinii 9.3/10 basen
  • 421 Liczba opinii 3.1/10 Czystość
  • 315 Liczba opinii 3.2/10 Klimat
  • 33 Liczba opinii 3.3/10 Śniadanie

Zarządzane przez Trustyou

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Surfers Paradise - wszystkie nasze hotele

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