Mantra Towers of Chevron Surfers Paradise 2 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 1 407

Mantra Towers of Chevron Surfers Paradise - Image 1
Mantra Towers of Chevron Surfers Paradise - Image 2
Mantra Towers of Chevron Surfers Paradise - Image 3
Mantra Towers of Chevron Surfers Paradise - Image 4
23 Ferny Avenue, 4217 SURFERS PARADISE, Australia

Opis

O hotelu

  • The three towers are home to spacious and self-contained 1, 2 and 3 Bedroom Apartments.

  • Bask in the sunlight and unwind at Beaches in the Sky.

  • Mantra Towers of Chevron is conveniently situated with easy access to public transportation.

  • We are situated to be a short stroll away from the renowned Surfers Paradise Beach.

  • For relaxation and watching your kids play, our lagoon swimming pool is the place to be.

Nasze pokoje

Lokalizacja hotelu

Mantra Towers of Chevron Surfers Paradise

23 Ferny Avenue
4217 SURFERS PARADISE
Australia

Pozycja GPS:-27.999546, 153.427723

Telefon
Faks +61 7 5584 8600

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Całkowity zakaz palenia na terenie całego obiektu

2 baseny

Have the luxury of choosing from a large lagoon pool, indoor and outdoor lap pools, spa or sauna.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.0/5  Liczba opinii: 1 407

Ocena TripAdvisor  3.5/5  Liczba opinii: 6 505

Overdue for a refurbishment, cheaply furnished and not particularly comfortable.

Ocena na stronie TripAdvisor 3.0/5

scottmV5579KU Opinia zatwierdzona w TripAdvisor

Very dated and tired apartment, long overdue for a refurbishment. Cheaply furnished with extremely firm bedding and not particularly comfortable sofas. Kitchen equipment mismatching and damaged. Bathroom tiles cracked and mouldy and clearly had been for some time. Hotel staff were great and common areas were well maintained and clean. Shame about the apartment.

Dear Scott, Thank you for your detailed feedback. We apologize for the issues you encountered with the furnishings and maintenance in your apartment. We understand your concerns about the living room furniture, lamp, cutlery, cooktop, bath tiles, and bed. Your comments about the tired appearance of the apartment are noted, and we will address these areas for improvement. We’re pleased to hear that you found our resort facilities to a high standard, with friendly staff and well-maintained common areas. We appreciate your feedback and will use it to enhance our guest experience. We hope to have the opportunity to provide a more refreshed and comfortable stay for you in the future. Warm regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

The worst hotel I’ve ever stayed in

Ocena na stronie TripAdvisor 1.0/5

79craigv Opinia zatwierdzona w TripAdvisor

Treated like a prisoner and have your bond robbed at end of stay. Lined and furnishings about 20!years old, smelled musky and dank. Don’t expect any service here especially when your Appliances dont work. Don’t worry about cleaning up behind yourself and making evening nice as they’ll take your bond without telling you anyways

Great location!

Ocena na stronie TripAdvisor 4.0/5

Maps02447104608 Opinia zatwierdzona w TripAdvisor

The location of the hotel is great and within walking distance of everything in Surfer's Paradise. The resort facilities are great and modern. Loved the indoor pool, spa and sauna and the beach area too. The free parking for guests is really wonderful, it is secure and safe! The only downside is that the rooms are a bit dated, I think they could do with some renovations. Also, the beds need to have electric blankets or something to cater for those cold winter nights. We only had one spare blanket in our apartment and my kids were freezing on some nights. Cleaners need to come in more often eg after about 4 days. We stayed for 7 days and had no cleaners come during the stay Otherwise, great stay will definitely recommend.

Dear guest, We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And sorry to hear about your experience with the apartment and the beds. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Ambrose General Manager

good location but old outdated rooms

Ocena na stronie TripAdvisor 2.0/5

KPEOzzie Opinia zatwierdzona w TripAdvisor

Dont be fooled by the hotel photos! the rooms are so outdated and run down. I was very disappointed. While the location and view is great, the rooms are so outdated and run down. Everything is so old and worn, such as the old and damaged paint on walls, old fridge and kitchen, run down old bathrooms and noisy running toilet.

Dear Valued Guest, Thank you for taking the time to share your feedback. While I’m pleased to hear that you appreciated our great location and view, I am sorry to learn that the condition of your room did not meet your expectations. We take your comments about the outdated and worn condition of the rooms very seriously. Please be assured that we are working on plans for refurbishments to improve the overall guest experience. Your specific concerns about the paint, fridge, kitchen, bathrooms, and toilet will be addressed with our maintenance team for immediate attention. Thank you for bringing these issues to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Beautiful hotel for a getaway

Ocena na stronie TripAdvisor 5.0/5

Passport38427318791 Opinia zatwierdzona w TripAdvisor

Room and views were beautiful. Outdoor area and BBQs by the pool so nice, great location everything is nearby, shops and transport. Friendly staff and very clean hotel. Tour desk very helpful and sorted us out. We had a great time and will be back.

Dear Valued Guest, Thank you for your wonderful review. We're thrilled to hear that you enjoyed your stay at Mantra Towers of Chevron and appreciated the beautiful room and views. It's great to know that you found our outdoor area and BBQs by the pool to your liking and that our location was convenient for you. We're also delighted that our staff, cleanliness, and tour desk service met your expectations. We look forward to welcoming you back for another great getaway soon. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 932 Liczba opinii 8.9/10 Lokalizacja
  • 1 307 Liczba opinii 5.4/10 Pokój
  • 556 Liczba opinii 7.1/10 Obsługa
  • 50 Liczba opinii 3.8/10 Internet
  • 558 Liczba opinii 2.6/10 Czystość
  • 494 Liczba opinii 4.2/10 Komfort
  • 78 Liczba opinii 4.6/10 Strefa wellness
  • 12 Liczba opinii 3.6/10 Śniadanie

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