Mantra Circle on Cavill Surfers Paradise 3 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 1 396

Mantra Circle on Cavill Surfers Paradise - Image 1
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9 Ferny Avenue, 4217 SURFERS PARADISE, Australia

Opis

O hotelu

  • Choose between our two lagoon style pools and indoor heated pool.

  • Hold a private movie night for you and your guests in our 12-seater theatrette.

  • Enjoy our fully equipped gymnasium.

  • Detox in our sauna and steam room.

  • Complete your holiday itinerary with our complimentary tour booking service.

Nasze pokoje

Lokalizacja hotelu

Mantra Circle on Cavill Surfers Paradise

9 Ferny Avenue
4217 SURFERS PARADISE
Australia

Pozycja GPS:-28.00135473, 153.4268403

Telefon
Faks +61 7 5582 2020

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja

3 baseny

Mantra Circle on Cavill has a choice of lagoon style pools and an indoor heated pool. There's also a spa to help you unwind.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 1 396

Ocena TripAdvisor  4.0/5  Liczba opinii: 4 676

Certyfikat Doskonałości 2023

Fantastic stay in a lovely apartment...

Ocena na stronie TripAdvisor 5.0/5

MBear B Opinia zatwierdzona w TripAdvisor

From the minute I arrived, I was greeted by a lovely man, he was chatty, helpful & the check in was seamless. The apartment was huge. A great balcony and a washer/dryer for those wet beach towels. The location was great and just a short stroll to the beach. Loved the service at Circle on Cavil. Would highly recommend.

Dear Mbearb2024, Thank you for choosing to stay with us here at Mantra Circle on Cavill, we truly appreciate the custom. We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you enjoyed your experience. I will be sure to share your check in experience with the Front Desk team whom I'm sure will be appreciative of your feedback. Mbearb2024 the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future. Warmest regards Damian Sillars General Manager Mantra Circle on Cavill

Bad arrival, dated rooms & horrible parking

Ocena na stronie TripAdvisor 1.0/5

Lisa B Opinia zatwierdzona w TripAdvisor

We arrived at the hotel to stay for two nights, and the woman on the front counter was extremely dismissive and rude. We provided all information to the woman, and she then proceeded to charge us for the parking. I asked "i thought parking was included", rather than her looking at what my inclusions were, she said "WELL, IS IT ON YOUR RECEIPT?" Meaning i had to look through my emails with my toddler in hand rather than her just looking on her computer for my inclusions. I then show her my confirmation and then she just shrugs her shoulders - almost like she didnt get her bonus for charging us for parking. Fast forward to then going into the room, on first glance it looks OK however on further review, the lounges were deteriorated, sitting on springs. The kitchen appliances were faulty, the TV's were so old and barely worked. The dining chairs were disgusting and needed updating desperately. For the price we were about to pay, it sure was not worth the money. All of this was whilst my husband was trying to find the allocated car space the woman at the desk gave us. He followed the "map" for 45 minutes to try and find this spot - only to find out that it was already allocated to another guest and the woman just couldnt be bothered to give us a different spot. The only positive of the experience was the interaction we had was with the gentleman on the front desk (i cant remember his name, he was only quite new to the business he said and was working PM on 5/4/23). He was lovely, polite and sympathetic when we spoke with him. Five stars for him. The location of the hotel is excellent, it is just a shame the rooms are in need of a desperate refresh for the price you are paying per room.

Dear lisabH3271QI, Thank you for taking the time to share your feedback regarding your recent stay at Mantra Circle on Cavill. We sincerely apologize for the shortcomings you experienced during your visit. Your comments regarding the check-in process, room condition, and parking allocation have been noted, and we are committed to addressing these issues promptly to ensure a more seamless experience for our guests in the future. We are delighted to hear that you found our location to be excellent and that you had a positive interaction with one of our team members. Rest assured, your compliments will be shared with the respective staff member. We value your input and hope to have the opportunity to welcome you back for an improved experience. Warm regards, Damian Sillars General Manager Mantra Circle on Cavill

Large apartment with amazing views

Ocena na stronie TripAdvisor 4.0/5

Andrew L Opinia zatwierdzona w TripAdvisor

I had a wonderful stay here the staff where very welcoming Was shocked how big the apartment was it was great with an amazing view of the ocean and the city It was clean and had everything I wanted was there Would definitely recommend this place to anyone staying in surfers paradise

Dear aglane1, Thank you for taking the time to share your recent experience at Mantra Circle on Cavill on TripAdvisor. We are delighted to hear that you had a wonderful stay with us and that our staff made you feel welcome. It's fantastic to know that you enjoyed the spaciousness of your apartment along with the stunning views of the ocean and city. We sincerely appreciate your recommendation and look forward to welcoming you back on your next visit to Surfers Paradise. Warm regards Damian Sillars General Manager Mantra Circle on Cavill

Amazing hotel

Ocena na stronie TripAdvisor 5.0/5

Maguiretravel5050 Opinia zatwierdzona w TripAdvisor

What a fantastic place to stay. We stayed in the 2 bedroom with ocean views but also had views across hinterland. Simply amazing views and an apartment which was so fantastic. Had everything in it and was so clean. To be honest the hotel had wonderful amenities and the staff so friendly. Made our holidays. Couldn’t rate it any higher

Dear Maguiretravel5050, I hope this message finds you well. Thank you sincerely for taking the time to share your recent experience at Mantra Circle on Cavill on Trip Advisor. We are delighted to hear that your stay in our 2-bedroom apartment with ocean and hinterland views exceeded your expectations and provided you with such fond memories. We truly appreciate your high rating and recommendation. Should your travels bring you back to our area, we would be honored to welcome you once again for another memorable stay. Warm regards Damian Sillars General Manager Mantra Circle on Cavill

A good stay, but could be better.

Ocena na stronie TripAdvisor 4.0/5

nickleechn Couples - Opinia zatwierdzona w TripAdvisor

The hotel is in a great location, and has convenient access to businesses at surfers paradise. However, the facilities in the hotel is noticeably aged, and probably because it’s a residential, hotel guests need to share facilities with other occupants of the building. House keeping is available every 5 days, which can be a headache.

Dear Nick, Thank you for taking the time to share your feedback regarding your recent stay at Mantra Circle on Cavill. We appreciate your insights and are glad to hear that you found our location convenient for accessing the businesses in Surfers Paradise. However, we would like to clarify that Mantra Circle on Cavill is primarily a residential building rather than a traditional hotel. As such, our facilities are designed to cater to the needs of both permanent residents and short-term guests. We understand that this may result in a different experience compared to a standard hotel. Regarding your concerns about the aged facilities and the shared amenities, we are continuously working to maintain and improve the quality of our offerings. Your feedback will be valuable in informing our future enhancements. Additionally, we understand that the housekeeping schedule of every 5 days may not align with the expectations of all our guests. We apologize for any inconvenience this may have caused during your stay. Thank you once again for choosing Mantra Circle on Cavill. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay. Warm regards, Damian Sillars General Manager Mantra Circle on Cavill

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 735 Liczba opinii 9.5/10 Lokalizacja
  • 1 096 Liczba opinii 7.5/10 Pokój
  • 505 Liczba opinii 8/10 Obsługa
  • 39 Liczba opinii 4.9/10 Internet
  • 334 Liczba opinii 4.7/10 Czystość
  • 129 Liczba opinii 5.2/10 basen
  • 59 Liczba opinii 3.7/10 Jedzenie
  • 7 Liczba opinii 2.9/10 Śniadanie

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