Mantra Terrace

Catatan tamu Avis (Peringkat ALL) 4.1/5 932 ulasan

Keistimewaan hotel

  • Terletak di dekat pusat perbelanjaan, hiburan, dan bisnis

  • Kamar hotel modern

  • Restoran dan bar di hotel

  • Seperjalanan kaki ke area perbelanjaan dan restoran

  • Terletak di dekat Spring Hill dan Pusat Kota

Hotel yang disetujui ALLSAFE

Akomodasi kami

Mantra Terrace Hotel offers stylish rooms all within easy walking distance to the city centre and Spring Hill. From the 40 inch LCD TVs to the iPod docks and access to WiFi, you'll feel right at home. You'll find everything you need like air-conditioning, comfortable beds, tea and coffee making facilities, ironing facilities and refrigerator. Many rooms feature your own private Juliette balcony from which to enjoy the views and a desk to help you get your business sorted.

Lokasi hotel

Mantra Terrace

52 Astor Terrace
4000 BRISBANE
Australia

GPS:-27.463372, 153.025882

Layanan hotel

Check-in dari - Check out sampai

Singkatnya
Di properti
  • Shuttle
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.1/5  932 ulasan

Peringkat TripAdvisor  4.0/5  1.376 ulasan

Terrible!!

Catatan Tripadvisor 1.0/5

Mon M Solo travel - Ulasan TripAdvisor tersertifikasi

The moment I opened the door to my room I was hit with a really bad smell, I aired the room by opening the balcony door and soon discovered it was the drains in the bathroom. I told staff and I was told that they were fully booked so they couldn't do anything. One staff member came and covered the bathroom with airfreshner so the tiles were sticky. I was told housekeeping would come pour bleach down the drain the following day which they did not and given the volume of airfreshner that was sprayed, i woke up the following day with swollen eyes from having an allergic reaction dispite keeping the bathroom door closed with the bathroom fan on. I paid extra so I could have a balcony and view... my view was of a wall. There was no room microwave, only one downstairs which was wet and dirty without any available paper towel to clean it. I have medical issues and require a heatpack but I was told I'd have to come all the way down stairs each time. Upon checking out I was charged $60 for less than 48hrs parking, I was never told this wasn't included. The staff member told me to bring the ticket in after I parked so they could balance it. Not once was I told this was an additional cost. The room was expensive, no room service, no meals becausethey don't have a kitchen, ugly brown corkboard lines the bottom half of the walls, the carpet had dirty marks all over it and the staff were very unhelpful, unapologetic and didn't even offer a discount for my overpriced room that smelt like sewerage. I'm not sure how it managed to get 4.5 stars.

Cosy and comfortable rooms

Catatan Tripadvisor 4.0/5

Cookneggs Ulasan TripAdvisor tersertifikasi

Staff were very friendly and helpful regarding hotel and dining options. The rooms were cosy, clean and comfortable. It was refreshing to have fresh air and not just aircon. Quiet location and central station.

Compact, convenient location, excellent staff

Catatan Tripadvisor 5.0/5

LitttleBlue Bisnis - Ulasan TripAdvisor tersertifikasi

The shower head in my room was broken and leaking everywhere. I showed the people at the front desk a photo of the problem. They had the shower head replaced with a brand new one while I was out for the day. The new shower head was wonderful. Very friendly courteous and efficient staff and ancillary services.

A new property to stay.

Catatan Tripadvisor 5.0/5

581stewartt Keluarga - Ulasan TripAdvisor tersertifikasi

Never stayed before, a welcomed surprise. Great staff, friendly all around. Great value car parking across the road. Good space downstairs and outside with bar and opportunity to meet with friends. Good coffee.

Dear Stewart, Thank you for taking the time to provide feedback about your recent experience at Mantra Terrace Brisbane. We are so pleased that you enjoyed your stay and look forward to welcoming you back soon.

Comfortable

Catatan Tripadvisor 3.0/5

CarolineF127 Bisnis - Ulasan TripAdvisor tersertifikasi

Nicer than I thought it would be, only issue was with house-keeping staff talking from one end of the hallway to the other at the tops of their voices despite the fact that the "do not disturb" sign was on my door. Some people work until all hours of the night and need their sleep.

Dear Caroline, Thank you for taking the time to tell us about your experience at the Mantra Terrace Brisbane. I am sorry to read about the disruption caused by our housekeeping team; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jarrad Crettenden General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 277 ulasan 9/10 Lokasi
  • 619 ulasan 6.4/10 Kamar
  • 451 ulasan 8.3/10 Pelayanan
  • 16 ulasan 5.6/10 Internet
  • 320 ulasan 4.6/10 Kenyamanan
  • 261 ulasan 6/10 Kebersihan
  • 125 ulasan 8.9/10 Suasana
  • 39 ulasan 4.9/10 Sarapan

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