The Sebel Brisbane bintang 4,5

Catatan tamu Avis (Peringkat ALL) 4.3/5 1.979 ulasan

The Sebel Brisbane - Image 1
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Deskripsi

Keistimewaan hotel

Menawarkan hunian bergaya apartemen dengan fasilitas hotel, The Sebel Brisbane memiliki restoran dan bar di lokasi, dek rekreasi bermandikan cahaya matahari dengan kolam renang berpemanas, sauna, dan pusat kebugaran. Tersedia parkir berbayar.

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Lokasi hotel

The Sebel Brisbane

Cnr Albert and Charlotte St
4000 BRISBANE
Australia

GPS:-27.471141, 153.02714

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

THE CROFT HOUSE

Cita rasa negara ini di jantung kota Brisbane. Bar dan tempat makan ini menyediakan semua kebutuhan Anda - makan siang cepat bagi mereka yang sangat sibuk, minuman santai, charcuterie sore hari, ditutup dengan makan malam melimpah khas daerah pertanian.

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Cari tahu selengkapnya

Peringkat ALL  4.3/5  1.979 ulasan

Peringkat TripAdvisor  4.0/5  1.319 ulasan

Sertifikat keunggulan 2023

Amazing location with excellent service

Catatan Tripadvisor 5.0/5

xfantasticf0x Ulasan TripAdvisor tersertifikasi

I visited family in Brisbane and stayed at the Sebel in the city. The location is convenient and staff were friendly. The Duty Manager Ken always assisted my mum and myself with a smile. He was not only professional but warm and personable. Thank you Sebel team for a wonderful stay.

Cheap and mean

Catatan Tripadvisor 2.0/5

AliBsAlibi Ulasan TripAdvisor tersertifikasi

Cheap breakfast, very stingy, not a buffet, and there was no specification about breakfast when booking. When I arrived I was told the breakfast was "a la carte" which means one item of a menu, and when I wanted to modify, or add an extra items to my breakfast (like extra eggs), I was told this would be an "Extra Charge". (I didn't order juice so this was a "saving" to the Hotel, which they ignored). When I tried to bring the "extra charges" up with management at checkout they refused to remove the extra charges and instead offered me a 10% discount on the "extra charges" - ie about $2.90 off! How tight and mean is that? The rooms are old and tired. In my room the carpet was all wrinkled and lifting up. There is a lot of loud construction noise close by outside of the Hotel from building of a high-rise tower block including cranes and jackhammering/power tools and this was not explained on their website. The construction went until 10pm at night and then also during the night, including construction noise at 3.40am. Could do better!!!

Dear AliBsAlibi, Thank you for taking the time to provide feedback about your recent stay at The Sebel Brisbane. We are disappointed that you did not enjoy your experience, please accept our sincerest apologies. We do offer an A La Carte style breakfast instead of a buffet; we will review our communication methods around our breakfast offering and ensure to update so future guests are well informed. We are also sorry to read about the disruption caused by external construction works. This is not the usual feedback we receive; if we are notified in advance of overnight works, we do communicate with guests accordingly. I am also pleased to advise that we currently working through replacing carpets in guest room. Thank you again for taking the time to provide feedback and we hope to welcome you back in the future for a more enjoyable experience.

Disappointing.

Catatan Tripadvisor 3.0/5

Janine C Ulasan TripAdvisor tersertifikasi

I stayed in one bedroom apartment for 2 nights. Unfortunately this is another Accor that has let the name down. While the apartment was spacious, the bathroom/toilet was ridiculously small. The toilet hidden behind the door and the shower was over a bathtub. As an older person, this can be problematic climbing up into a bath to take a shower. On check in I confirmed that all charges would be covered by my company including room service, breakfast etc. I then proceeded to order room service breakfast the first morning and the person taking the order firstly asked me to 'hold on a tick' and I ended up hanging up after a long wait. I phoned back and she took my order and proceeded to tell me that I couldn't have breakfast as it was not covered. I tried to argue the point and got no where. I then phoned front desk who again confirmed that it was covered. Front desk then ordered my breakfast but some extras didnt arrive and I frankly couldn't be bothered arguing again. I asked for a newspaper each morning but this didn't arrive at all. I asked for a restock of milk and minibar via a note on the kitchen bench but this also didn't happen. I used a towel in the swimming pool which left me with one towel and this was also not restocked.

Dear JaninecY3874YW, Thank you for taking the time to provide feedback about your recent experience at The Sebel Brisbane. I am sorry that we did not meet your expectations, please accept my sincerest apologies. Rest assured that this is not the usual feedback that we receive regarding the service provided and have followed up to prevent future occurrences. Thank you again for taking the time to provided feedback and we hope to welcome you back in the future for a more enjoyable experience. Kind Regards Jarrad Crettenden General Manager

Good location

Catatan Tripadvisor 4.0/5

davidwJ71XA Couples - Ulasan TripAdvisor tersertifikasi

Desk staff member was very good, parking cheap and easy to access. One Staff member in restaurant was very poor, but breakfast staff good and attentive. Room comfortable, bed very good.

Thanks for your review daviswJ71XA. We are so pleased that you enjoyed your stay and hope to welcome you back soon!

Great stay, excellent location

Catatan Tripadvisor 4.0/5

Vanessa B Ulasan TripAdvisor tersertifikasi

Fantastic stay, comfy bed, wonderful pillows and friendly guest services. Thank you for a lovely stay right the centre of Brisbane. So convenient for shopping and entertainment. As Accor plus members dining was an absolute bargain at The Croft restaurant.

Thanks for your review vanessabB469TN, we are so pleased that you enjoyed your experience and look forward to welcoming you back soon!

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 735 ulasan 9.4/10 Lokasi
  • 1.076 ulasan 7/10 Kamar
  • 1.006 ulasan 8.5/10 Pelayanan
  • 48 ulasan 3.8/10 Internet
  • 381 ulasan 7/10 Kebersihan
  • 121 ulasan 6.5/10 Sarapan

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