Pullman Brisbane King George Square bintang 5

Catatan tamu Avis (Peringkat ALL) 3.7/5 3.847 ulasan

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Deskripsi

Keistimewaan hotel

Tamu yang menginap di Pullman Brisbane King George Square dapat menikmati berbagai fasilitas istimewa, termasuk gym dengan pemandangan Brisbane yang memukau, kafe, bar dan restoran, dan fasilitas konferensi untuk 750 orang

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Lokasi hotel

Pullman Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.468323, 153.023248

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  3.7/5  3.847 ulasan

Peringkat TripAdvisor  3.9/5  2.526 ulasan

No Security Deposit Refunded

Catatan Tripadvisor 1.0/5

Andrew112025 Bisnis - Ulasan TripAdvisor tersertifikasi

They take $50 on card on check in and it has still not been refunded to me 10 days later. Now I have to ring them and chase it up. Frustrated

Dear Andrew, Thank you for sharing your feedback, and I’m truly sorry for the frustration you have experienced with the refund. This is certainly not the level of service we strive to provide. Please rest assured, we will escalate this matter to ensure it’s resolved quickly. Your comments are appreciated, and we’re committed to improving. If you need further assistance, feel free to reach out. Thank you for your patience, and we hope to have the opportunity to restore your confidence in us. Sincerely, Cecile Pellegrino - Guest Relations Manager

Wonderful hotel

Catatan Tripadvisor 4.0/5

Haeley C Ulasan TripAdvisor tersertifikasi

Great bar and pool with beautiful views of Brisbane CBD. First time in a Pullman hotel and it was amazing. There was wonderful staff who helped us find our way to the pool. But the hallways and bathrooms were a bit outdated. Overall I loved it so much.

Dear Haeley, Thank you so much for your lovely review! We are thrilled to hear that you enjoyed our bar, pool, and the beautiful views of Brisbane CBD. It is fantastic to know that your first experience with Pullman was amazing, and we are especially grateful for your kind words about our wonderful staff. We also appreciate your feedback regarding the hallways and bathrooms, and I will be sure to share your comments with our team for consideration as we continue to improve our facilities. We’re so glad you loved your stay overall and hope to welcome you back for another great experience in the future. Sincerely, Cecile Pellegrino - Guest Relations Manager

Give this one a miss

Catatan Tripadvisor 2.0/5

Orange037 Solo travel - Ulasan TripAdvisor tersertifikasi

The location is fantastic. Apart from that, I’d strongly recommend against staying here. The rooms are very shabby and in dire need of some serious maintenance, the bathrooms are outdated and barely functional, the WiFi cuts out at night (making it impossible to work online and attend meetings in different time zones). There was a Bluetooth speaker in my room that didn’t work and a lamp with a dodgy electrical connection that kept switching off and on. I asked for these to be fixed and nothing was done. The swimming pool is actually part of a different hotel next door and it’s difficult to get to, dirty and has broken tiles and shabby, cracked seats around it. There doesn’t even seem to be a pool changing room. Many of the staff (receptionists in the hotel and the Goldfinch restaurant) were rude and cantankerous, although the cleaners were lovely. Overall, avoid this hotel!

Dear Orange 037, Thank you for taking the time to share your experience with us. I’m genuinely sorry to hear that your stay did not meet your expectations and that you encountered several issues during your visit. We truly appreciate your feedback regarding the room maintenance and amenities, and I’m disappointed to learn that the repairs you requested were not attended to. Please accept my sincere apologies for this oversight. Our team is addressing the issues you’ve highlighted, including the Wi-Fi connectivity and the concerns with the Bluetooth speaker and lamp, to ensure that future guests don’t face similar challenges. It’s also concerning to hear that some of our staff were not as welcoming as they should have been, and I will personally address this matter with the team to ensure better service moving forward. We do, however, appreciate your kind words about the cleaning staff. We sincerely regret that your experience was far from what you had hoped for, and we hope you’ll consider giving us another opportunity to provide you with the high standards we strive for in the future. Sincerely, Cecile Pellegrino - Guest Relation Manager

Very comfortable

Catatan Tripadvisor 5.0/5

QueenslandBryan Couples - Ulasan TripAdvisor tersertifikasi

Good location. Well appointed. Staff helpful. Good comfortable stay. Restaurant food very good. Valet parking could have more staff as it took 20 min to deliver car when leaving.

Dear QueenslandBryan, Thank you for your fantastic review! We are thrilled to hear that you had a comfortable stay and enjoyed our prime location. We truly appreciate your feedback about valet parking, and we’ll look into improving the staffing during peak times to ensure quicker service for our guests. We hope to welcome you back to Pullman Brisbane King George Square soon for another exceptional experience. Sincerely, Cecile Pellegrino - Guest Relation Manager

Par excellent concierge

Catatan Tripadvisor 5.0/5

Claire A Ulasan TripAdvisor tersertifikasi

Matthew R. Fantastic entrepreneurs skills very kind,thoughtful Old fashion old concerieging in the new fast experiences. I am totally relaxed and cared of in this hotel. I had some couple of assistance and they did not hesitate to address my concerns.

Dear Claire, Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with us. Matthew R. and our entire team take great pride in providing thoughtful and attentive service, and it is wonderful to know that it made your stay so enjoyable. We truly appreciate your feedback and hope to welcome you back again soon. Thanks for choosing to stay with us Sincerely, Cecile Pellegrino - Guest Relation Manager

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.090 ulasan 8.5/10 Lokasi
  • 2.319 ulasan 4.8/10 Kamar
  • 1.843 ulasan 6.2/10 Pelayanan
  • 37 ulasan 1.6/10 Internet
  • 997 ulasan 5.1/10 Kenyamanan
  • 705 ulasan 4.1/10 Kebersihan
  • 573 ulasan 3.7/10 Suasana
  • 550 ulasan 2.8/10 Fasilitas

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