Mantra on Queen - Brisbane bintang 4

Catatan tamu Avis (Peringkat ALL) 3.6/5 396 ulasan

Mantra on Queen - Brisbane - Image 1
Mantra on Queen - Brisbane - Image 2
Mantra on Queen - Brisbane - Image 3
Mantra on Queen - Brisbane - Image 4
570 Queen Street, 4000 BRISBANE, Australia

Deskripsi

Keistimewaan hotel

  • Terletak dekat ke Pusat Kota dan Fortitude Valley

  • Pilihan kamar hotel dan apartemen modern

  • Kolam renang luar ruang, gym, dan spa

  • Host your next function with us, in our extensive conferencing and event facilities

  • Seperjalanan kaki ke area perbelanjaan dan restoran

Akomodasi kami

Kamar

Kamar Hotel

  • Maksimum 2 orang
  • 21 m² / 226 sq ft
  • Selimut 1 x Tempat tidur yang dapat digabungkan

Lokasi hotel

Mantra on Queen - Brisbane

570 Queen Street
4000 BRISBANE
Australia

GPS:-27.462176, 153.030816

Telepon
Fax +61 7 3236 9637

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Ruang rapat
  • Properti 100% Bebas Rokok

Kolam renang

There is no lifeguard on duty and parents/guardians are responsible for the safety of children and themselves. An adult must accompany any child under the age of 15 years.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  3.6/5  396 ulasan

Peringkat TripAdvisor  3.6/5  1.450 ulasan

Value for Money

Catatan Tripadvisor 5.0/5

Menzies13 Ulasan TripAdvisor tersertifikasi

Centrally located, close to shopping malls and restaurants at Riverside and Howard’s Wharf. There is easy access to the River Loop Walkway and the ferry wharves which at 50c per trip is a great way to get around Brisbane. The apartments are spacious and very clean and if staying for few days there is a small kitchen equipped with utensils, microwave, toaster and kettle - plenty of coffee and teas. Also behind the hotel is Springhill Market Place which has a pharmacy, liquor store and supermarket. If you have been travelling for a while there is a bonus of a washing machine. The bedroom again is spacious and the bed very comfortable and you have a choice of pillows. The balcony has great views of Storey Bridge and Brisbane River where one can enjoy a nice cold drink and watch the activity on the river. The 5th floor has a sun area and a swimming pool which is small but very welcoming after hot day sightseeing. Also there is a sauna and spa and again a small gym which is well maintained (on holiday so not used). It is a ten minute walk to the famous Felons Brewery under the Storey Bridge. Staff are very friendly and helpful and as an Accor Member we were greeted with a bottle of wine and beers in our room. Perfect place to stay if visiting Brisbane short or long term.

Dear Menzies13, Thank you for taking the time to share your feedback regarding your recent stay at Mantra on Queen. We are delighted to hear that you found our location to be convenient, with easy access to various attractions and amenities. It is great to know that you appreciated the spaciousness and cleanliness of your apartment, as well as the comfort of the bed and the views from the balcony. We are also pleased that our facilities, including the swimming pool, sauna, and gym, met your expectations, and that our staff provided you with a warm welcome. Your mention of the complimentary bottle of wine and beers as an Accor Member reflects our commitment to acknowledging our valued guests. We appreciate your positive remarks and look forward to welcoming you back on your next visit to Brisbane. Guest Services | Mantra on Queen 570 Queen Street Brisbane City, QLD 4000 Australia P: +61 7 3234 8888 | queen.res@mantra.com.au | mantra.accor.com

Really poor customer service from Accor's Mantra on Queen in Brisbane -- beware when making bookings here

Catatan Tripadvisor 1.0/5

Joanne H Ulasan TripAdvisor tersertifikasi

Travellers beware! I booked accommodation at this Mantra in April, paid with Accor points (Gold Member) but needed to cancel the booking due to change of travel plans. I cancelled the 2 night stay in very good time, but then found that notwithstanding that I'd been assured that I'd be refunded to my Accor account -- i.e. the points I'd used to make the booking -- nothing happened. A whole 6 months later, and notwithstanding numerous emails following up and requesting assistance. How does this work ... is this a global hotel chain or what? It seems they have lots of issues with systems and communications in their various establishments -- and they certainly seem not to be able to uphold their own cancellation policy. How odd is that. On this basis, I'm not at all keen any longer to trust funds/points programme at Accor.

Room booked and paid for - on arrival told there was not a room available.

Catatan Tripadvisor 1.0/5

Jann J Ulasan TripAdvisor tersertifikasi

On July 26th we arrived in Brisbane on an International flight. We booked and paid for accommodation for that night, to check on on the 27th. However, on arrival to the hotel, we found it locked up. and the desk unattended. We found a afterhours number and called saying we had booked and paid for a room only to be told on the phone there were no rooms available for us and that we would need to find other accommodation. Not very convenient at 11pm. Since then, I have been in touch with the hotel by phone and email requesting a refund. To date there has been no response. I could not recommend this accommodation because of our very unsatisfactory experience. We are still waiting for our refund.

Terrible Management

Catatan Tripadvisor 1.0/5

Mark M Ulasan TripAdvisor tersertifikasi

As a diamond member of Accor, please avoid this hotel. They reported my details to the police for something that had NOTHING to do with me and when I contacted them for explanation they have ignored me now for almost a month. Absolutely disgusting and I hope this hotel closes down.

Well recommended

Catatan Tripadvisor 5.0/5

Kathie R Ulasan TripAdvisor tersertifikasi

What a spot no need to even use the car everything is in walking distance even a supermarket over the road. there is a bus stop close by, the river with all the best restaurants & cafes. Extremely clean & much larger than I expected with a full kitchen - I will be back

We very much appreciate your comments regarding your stay at the Mantra on Queen Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Services | Mantra on Queen 570 Queen Street Brisbane City, QLD 4000 Australia P: +61 7 3234 8888 | queen.res@mantra.com.au | mantra.accor.com

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 202 ulasan 6.4/10 Lokasi
  • 349 ulasan 5.9/10 Kamar
  • 234 ulasan 7.5/10 Pelayanan
  • 9 ulasan 1.6/10 Internet
  • 157 ulasan 4.7/10 Kebersihan
  • 129 ulasan 5.6/10 Kenyamanan
  • 67 ulasan 3.4/10 Suasana
  • 42 ulasan 3.4/10 Makanan

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di BRISBANE

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.