Peppers Bluewater Resort Lake Tekapo

Excellent accommodation, position, rooms and meal. Beautiful views across Lake Tekapo, walking distance to the town and lake. Staff were very friendly, easy and quick check in, used Club points for a discount.

Room was great with stunning lake and mountain views. Hugely disappointed that management chose to close the Bar and Restaurant for the two nights of our stay. No offer of any compensation, so essentially paying 4 star prices for a Motel room ! Minor irritations; 1. Having a capsule coffee machines but no capsules ! 2.Having to keep re-entering the wifi code every time you open your device;

one young staff could understand what we need, cant give me answer what I asked. Felt unwell when we first stay this hotel. room really small where we booked, but bathroom very good, heating floor, hopefully improve the professional service, thanks~

Room was very clean. Great views. Easy check in.

Hotel staff disorganized. Wifi not working for entire stay 4 days. Rooms not serviced before 5. Towels given in a bag because no one to service rooms. Bins nor emptied 2 out of 4 days. Piles of dirty laundry on footpaths. Staff member, a male, barged unto my room, didn't apologies, said he was looking for a housekeeper! Restaurant staff I'll trained, and seemed like they had never worked together. 4 staff in Restaurant the night we dined. All dressed untidily. One girl had her trousers rolled up because they were too long. Meal, very poor. Steak arrived so quickly it had obviously been pre cooked. I have seen cleaner accommodation in small low price motels . The dust was so thick on the bedside lamps you could draw a line in it. The furniture in the living area was well past its best. The dining chairs had cracked and marked vinyl. The coffer table and dining table were scruffy and marked. Need I go on? Overall not what I would expect from a Peppers Hotel and definitely would NEVER RECOMMEND to anyone.