Peppers Bluewater Resort Lake Tekapo 4 stars

Customer review rating (ALL Rating) 4.0/5 1,304 reviews

Peppers Bluewater Resort Lake Tekapo - Image 1
Peppers Bluewater Resort Lake Tekapo - Image 2
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State Highway 8, 7945 LAKE TEKAPO, New Zealand

Description

Hotel extras

  • Central location provides easy proximity to town centre.

  • Situated overlooking Lake Tekapo and township.

  • Rakanui Restaurant boasts superb panoramic views

  • Surrounded by the spectacular landscapes of the Southern Alps

  • Explore Lake Tekapo and the surroundings

Our accommodation(s)

Hotel location

Peppers Bluewater Resort Lake Tekapo

State Highway 8
7945 LAKE TEKAPO
New Zealand

GPS:-44.00312567, 170.4739952

Telephone
Fax +64 3 680 7100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Rakinui Restaurant & Bar

Rakinui Restaurant celebrates this abundance of fine fare, capturing the flavours of the region perfectly with a contemporary farm to table philosophy. The wine list carries a selection of fine New Zealand wines to complement your dining selection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,304 reviews

TripAdvisor Rating  3.5/5  4,800 reviews

Worst experience in the whole of NZ

TripAdvisor rating 1.0/5

Erik V TripAdvisor review

PLEASE DO NOT BOOK A “HOTEL ROOM” as you do not get a room !!!! It’s a dog box with NO SPACE AT ALL TO OPEN YOUR SUITCASES (only on the bed) NO VIEW AT ALL !!!! and you have to push each other out of the way to get to the very small shower room . UNBELIEVABLY BAD EXPERIENCE and Unfriendly response , emfatic “NO” to our request to change to a decent room. Also breakfast =NZ$ 40.00 , just unbelievable . We have now traveled both islands for 22 days and had plenty of hotel rooms but NEVER, anywhere in the world a POCKY ROOM(box) like this. SHAME ON YOU PEPPERS (none) Resort .

Thank you for taking the time to write us a review during your recent stay. We are in deep regret and we sincerely apologise that your recent stay fell short of expectations.It is disappointing to hear the room you were provided failed to meet you expectations, I note your reservation was for one of our standard hotel rooms which are by definition and are of course advertised as a ‘Sleep & Go’ type accommodation.A recognised challenge for us is to ensure that all of our Agents and methods of booking are correctly informed of the size of the room.After arriving at the hotel, depending on the property occupancy, we are sometimes able to offer upgrade options. These upgrade options for larger room types incur additional fees as would happen in most all hotels. Rest assured that we have raised each of the feedback that you shared to our Management team so that we can address your concern directly. May we ask what are your other concerns? We hope to be able to make your stay more comfortable and to provide you and our guests with a much improved experience.We do hope to have the opportunity to welcome you again to our property. Sincerely,

Great location. Great room.

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Lake view from the room was amazing. The room itself was good as well. Lake Tekapo is a nice location. Good restaurants, supermarket, petrol station, and souvenir shopping nearby.

Dear VISHAL N., We very much appreciate your comments regarding your stay at the Peppers Bluewater Resort Lake Tekapo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mosese Rokolaqa

Great

Customer review rating 5.0/5

Mally Couples - Confirmed reviews ALL

Nice location, pretty room, warm room, beauty view, Nespresso machine is a win, really lovely service, nice food, pretty restaurant.

Dear MALLORY W., We very much appreciate your comments regarding your stay at the Peppers Bluewater Resort Lake Tekapo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mosese Rokolaqa

Great stay, love the refurbished rooms - Excellent

Customer review rating 4.5/5

Martin H. Couples - Confirmed reviews ALL

The refurbed rooms are excellent in almost all regards. I only have 2 comments where I would envisage improvement. 1 - sheer privacy blinds or curtains. The rooms are quite public and would be nice to have something in between complete curtains closed or open. 2 - Thought the bed was especially hard and the join between the 2 mattresses quite pronounced. I think a quality topper would make a world of difference. Otherwise the room, fittings and furnishings were excellent. Lastly, and not specifically to do with room fitout. Room 503B was next to housekeeping and we could hear the dryers (I expect) churning away for most of the night next door. During the day would be better than at night....

Dear Martin H., We very much appreciate your comments regarding your stay at the Peppers Bluewater Resort Lake Tekapo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mosese Rokolaqa

Great location. Amazing view. Awesome room.

TripAdvisor rating 5.0/5

vishal n Families - TripAdvisor review

Great location. Directly on lake tekapo. Conveniently located directly on the highway. Awesome room. We were in a suite, and it had everything inside. Amazing view of lake tekapo from big panoramic windows. Good restaurants nearby. Supermarket nearby. Petrol nearby. Shopping nearby.

Thank you for staying with us at Peppers Bluewater Resorts and for leaving a wonderful review score. I am very pleased to hear that you appreciated the location and convenience of our hotel. I trust you enjoyed your time spent in New Zealand We look forward to welcoming you again soon. Sincerely,

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Other web-users rate our hotel

  • 885 reviews 9.1/10 Location
  • 1,748 reviews 6.8/10 Room
  • 876 reviews 7.3/10 Service
  • 32 reviews 5/10 WiFi
  • 740 reviews 5/10 Comfort
  • 416 reviews 5.1/10 Cleanliness
  • 378 reviews 5.3/10 Amenities
  • 294 reviews 3.4/10 Value

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All our hotels in Lake Tekapo

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.