Peppers Bluewater Resort Lake Tekapo 4.5 stars

Customer review rating 4.2/5 2,428 reviews

Peppers Bluewater Resort Lake Tekapo
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Hotel extras

  • Situated overlooking Lake Tekapo and township.

  • Central location provides easy proximity to town centre.

  • On site signature restaurant & bar

  • Rakanui Restaurant boasts superb panoramic views

  • Modern and comfortable units of varying sizes & layouts.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundromat
Catering
  • Breakfast
  • 1 restaurant(s)
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Peppers Bluewater Resort Lake Tekapo

State Highway 8
7945
lake tekapo
new zealand

Tel: +6436807100

Fax: (+64)3/6807000

Check-in from 14h00

Check out up to 10h00

  • By plane

    CHRISTCHURCH INTERNATIONAL APT At 225km / 139.81 miles

GPS :-44.00312567, 170.4739952

Our accommodations

Inspired by the landscape, the architecture and decor of Peppers Bluewater Resort uses a natural palette that complements the surrounding Mackenzie landscape. Contemporary interiors provide a tranquil retreat from the outdoors and are designed to take advantage of the extraordinary views from both Hotel Rooms and Villas.

Hotel

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Deluxe Hotel Room

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Deluxe Lake View Hotel Room

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Views: Lake side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
Rooms

Our restaurants and bars

RAKINUI RESTAURANT

Type of cuisine: Regional

Rakinui Restaurant captures the flavours of the region with a farm to table philosophy. The wine list carries a selection of fine New Zealand wines to complement your dining selection. Enjoy spectacular views of Lake Tekapo in a relaxed dining setting.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 126

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Peppers Bluewater Resort Lake Tekapo

100% genuine reviews from our guests

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ALL Rating 4.2/5

2,428 reviews

Customer review rating 4.2/5

Anonymous Couples - 29/06/2020 Confirmed reviews ALL

location was great if you could see it room was at the back very compact the heat pump was needed but because it was a small room with no view quite noisey with the pump on and blue light.it is such alovely place pity a up grade or lake view wasnt offered. we noticed there wete rooms empty if it meant paying a bit extra you would for the view .

Dear ross p., Thank you for taking the time to tell us about your experience at the Peppers Bluewater Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, these are our lead-in room type at 14.7 square meters and are advertised and marketed as a "Sleep 'n' Go" type accommodation for travelers looking to spend the majority of their time exploring the vast many sights and attractions of the Mackenzie Region. We have a number of other room types available offering larger living spaces and varying layouts, perhaps one of these would be a superior selection upon a return stay. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured we a looking at opportunities to improve the levels of comfort offered in our standard Hotel rooms and will certainly take these comments into consideration. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Surita

Well located

Customer review rating 4.2/5

Julie Couples - 29/06/2020 Confirmed reviews ALL

3 day visit for short break

Dear Julie R., Thank you for taking the time to tell us about your experience at the Peppers Bluewater Resort. We are pleased to hear your overall stay was satisfactory. We have a number of other room types available offering larger living spaces and varying layouts, perhaps one of these would be a superior selection upon a return stay We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Surita

Good location

Customer review rating 4.2/5

Anonymous Couples - 28/06/2020 Confirmed reviews ALL

The location was beautiful over looking the lake. We encountered a couple of language barrier issues which resulted in extra trips to reception as my requests were not understood via phone. There was only one tiny milk carton provided in the room. These were little issues but with the price tag of the room. It was not 5 star service which is expected when paying over $250 a night.

Dear VICTORIA L., Thank you for taking the time to tell us about your experience at the Peppers Bluewater Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we have shared your feedback and concerns with our team and they are taking the appropriate measures to address the issues you have highlighted to prevent future occurrence; we hope to ensure a better level of service delivery for future visits. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Surita

Great stay

Customer review rating 4.2/5

Alex Couples - 28/06/2020 Confirmed reviews ALL

Comfy room, great food at the restaurant, friendly staff.

Dear Alexandre M., Thank you for choosing to stay at Peppers Bluewater. We are delighted to know that you had a great time with us and our team was able to meet your expectations. Regarding the feedback on the manager it would be great to know what your concern were in order for us to improve our service delivery for the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Surita

Well located, disappointing room service

Customer review rating 4.2/5

Anonymous Couples - 28/06/2020 Confirmed reviews ALL

We ordered room service and after waiting an hour an a half only half of our meal arrived, after informing them of the situation it took another hour and a half to receive the other part of our meal which was still very mediocre! Other than this disappointing occurrence it was a a enjoyable stay

Dear Sophie G., We very much appreciate your comments regarding your stay at the Peppers Bluewater Resort. It was disappointing and sorry to hear that the overall experience was spoilt by our restaurant service, please be assured I have shared this feedback with our food and beverage manager & he is taking corrective measures to address these issues. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Surita

Good room and well located; but service and food needs to improve

Customer review rating 4.2/5

Melissa Families - 28/06/2020 Confirmed reviews ALL

The room was good - nice and warm with a good view. Staff were pleasant. The room service was sent to the wrong room, so it was barely warm by the time it was received. The breakfast was ok, but some of the food was cold. Wifi could improve (but it might not be possible)

Dear Melissa B., We very much appreciate your comments regarding your stay at the Peppers Bluewater Resort. It was disappointed and sorry to hear that the overall experience was spoilt by our restaurant service, please be assured I have shared this feedback with our food and beverage manager & he is taking corrective measures to address these issues. Guests feedback are always important for the improvement of our guest service and certainly your feedback has been taken on board seriously. Once again our apologies and thank you for the feedback, Kind Regards, Surita

Clean but noisy

Customer review rating 4.2/5

D M. Couples - 28/06/2020 Confirmed reviews ALL

It’s a lovely clean room with adequate amenities. We were below an upstairs ma unit and it was extremely noisy as any movement of furniture vibrated the whole room. It would also be nice to have a couch or two chair la to sit and relax on as a bed isn’t very comfy to sit at.

Dear Deborah M., We very much appreciate your comments regarding your stay at the Peppers Bluewater Resort Lake Tekapo. With regards to your concern regarding the noise we are really sorry for the inconvenience did you report your issue to the staff on reception on the night? We could have asked the neighbors to keep the noise level down. We have a number of other room types available offering larger living spaces and varying layouts, perhaps one of these would be a superior selection upon a return stay We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Surita

Enjoyed stay

Customer review rating 4.2/5

Jackie Families - 27/06/2020 Confirmed reviews ALL

Good warm comfy unit. Bed was comfortable and nice decor. We have just travelled all the South Island and thought even though we enjoyed it the room was pretty expensive

Dear Jackie J., We appreciate your positive feedback on Peppers Bluewater Resort. Thank you for your stay with us and we look forward to accommodate you again in the future. Kind Regards Surita

Well located, well appointed, excellent staff

Customer review rating 4.2/5

Graham P. Couples - 27/06/2020 Confirmed reviews ALL

Iurii on reception was very accommodating and helpful to our needs. The food and beverage team were also most helpful

Dear Gram P., Thank you for choosing Peppers Bluewater, we are glad to hear you enjoyed your stay with us and our team was able to meet your expectations. We look forward to hosting you again upon your next visit to the majestic Mackenzie region, Kind Regards Surita

Comfortable and good location

Customer review rating 4.2/5

Gareth Couples - 26/06/2020 Confirmed reviews ALL

Polite, friendly service, well located and warm comfortable rooms

Dear Gareth P., Thank you for your stay with us. Our team is delighted to know that you had a wonderful stay with us and fully enjoyed your time in Lake Tekapo. On behalf of the team at Peppers thanks for choosing to stay with us and we look forward to welcoming you back upon your next visit to the majestic Mackenzie, Kind Regards Surita

great accommodation and service

Customer review rating 4.2/5

H W. Couples - 26/06/2020 Confirmed reviews ALL

Room was well appointed with washing facilities and fully equipped kitchen Great views Friendly efficient staff

Dear Hans W., Thank you for your stay with us. Our team is delighted to know that you had a wonderful stay with us and fully enjoyed your time in Lake Tekapo. On behalf of the team at Peppers thanks for choosing to stay with us and we look forward to welcoming you back upon your next visit to the majestic Mackenzie, Kind Regards Surita

Lovely place that is well positioned

Customer review rating 4.2/5

Michele H. Couples - 26/06/2020 Confirmed reviews ALL

We had a very pleasant stay at Peppers

Dear Michele H., Thank you for choosing Peppers Bluewater Resort for your stay, we are glad to hear you enjoyed your stay with us despite the dryer issue in the room and our team was able to meet your expectations. Please be assured I have shared your feedback with our maintenance team & they are taking appropriate measures to fix the dryer issue. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Surita

Perfect winter spot!

Customer review rating 4.2/5

Robin R. Friends - 26/06/2020 Confirmed reviews ALL

We have been to the Tekapo Peppers several times previously but never in mid-winter. It was breath takingly beautiful and despite the extreme cold the resort was well heated and cosy. Our check-in wasn't the best, I think there was an inexperienced person on the desk and initially we were given very tiny rooms, when we had asked for a 2 bedroom apartment - and the assistant did not seem to know what an Accor member was. This could have been an error in our initial booking. However all was resolved and other rooms were organized where we were very happy. It is understandable that the dining room was not available but we ate happily in the township. Breakfasts were, as always, a treat and perfectly prepared and presented by wonderful staff. The friends we took with us (one of whom is an Accor member) were really happy with their stay, and like us will go again.

Dear Robin R., Thank you for your stay with us. Our team is delighted to know that you had a wonderful stay with us and fully enjoyed your time in Lake Tekapo. I am however sorry to hear that your check in experience did not meet your expectations. Please be assured that we have shared the feedback about service and the overall engagement of our front office team with them to assist with the ongoing improvement of our service delivery. On behalf of the team at Peppers thanks for choosing to stay with us and we look forward to welcoming you back upon your next visit to the majestic Mackenzie, Kind Regards Surita

Average Stay

Customer review rating 4.2/5

Mrsgards Couples - 26/06/2020 Confirmed reviews ALL

Hotel bit like myself tired

Dear Jacinta G., Thank you for taking the time to tell us about your experience at the Peppers Bluewater Resort. I am sorry that your check in experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we have shared the feedback about service and the overall engagement of our front office team with them to assist with the ongoing improvement of our service delivery. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Surita

Great hospitality

Customer review rating 4.2/5

Anonymous Couples - 26/06/2020 Confirmed reviews ALL

The staff were friendly, the room was incredible and the location was perfect! Very very happy and would 10/10 stay again

Dear Ainsley L., Thank you for your stay with us. We are pleased to know that you had a wonderful stay with us and enjoyed what Peppers has to offer. We look forward to welcoming you back to stunning Tekapo in future. Kind Regards Surita

awful

Customer review rating 4.2/5

Steve R. Business - 26/06/2020 Confirmed reviews ALL

smallest room I've stayed in damaged wall

Dear Stephen R., Thank you for taking the time to tell us about your experience at the Peppers Bluewater Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, these are our lead-in room type at 14.7 square meters and are advertised and marketed as a "Sleep 'n' Go" type accommodation for travelers looking to spend the majority of their time exploring the vast many sights and attractions of the Mackenzie Region. We have a number of other room types available offering larger living spaces and varying layouts, perhaps one of these would be a superior selection upon a return stay. Regarding the damaged wall in the room, we are sincerely sorry we have not been able to meet your expectations on this occasion and as such deeply regret the oversights in the initial presentation and preparation of the unit you were allocated. Please be assured I have shared your feedback with our maintenance team & they are taking appropriate measures to address this issue. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured we a looking at opportunities to improve the levels of comfort offered in our standard Hotel rooms and will certainly take these comments into consideration. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Surita
Customer review rating 4.2/5

Anthony H. Couples - 26/06/2020 Confirmed reviews ALL

Amazing room amazing service

Dear Anthony H., Thank you for choosing to stay at Peppers Bluewater Resort, We are glad to hear that you had a great stay with us. We look forward to welcoming you back to stunning Tekapo. Kind Regards, Surita

First class Tekapo holiday spot

Customer review rating 4.2/5

Anonymous Couples - 25/06/2020 Confirmed reviews ALL

Short but sweet.

Dear Paul W., Thank you for choosing Peppers Bluewater, we are glad to hear you enjoyed your stay with us and our team was able to meet your expectations. We look forward to hosting you again upon your next visit to the majestic Mackenzie region, Kind Regards Surita
Customer review rating 4.2/5

Erin Couples - 25/06/2020 Confirmed reviews ALL

Great location and we loved the views

Dear Erin J., Thank you for your stay with us. We are pleased to know that you had a wonderful stay with us and enjoyed what Peppers has to offer. Please be assured I have shared your feedback regarding the TV with our management team & they are taking appropriate measures to address issue. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Surita

Great for group

Customer review rating 4.2/5

Lea Friends - 25/06/2020 Confirmed reviews ALL

3 couples stayed for 1 night on our way to Queenstown it was lovely, great views, very spacious and warm! Snowing also which was picturesque ❄️

Dear JOANNA B., Thank you for your stay with us. We are pleased to know that you had a wonderful stay with us and enjoyed what Tekapo has to offer. We look forward to welcoming you back to stunning Tekapo in future. Kind Regards Surita
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