Peppers Bluewater Resort Lake Tekapo 4 stars

Customer review rating (ALL Rating) 4.0/5 1,303 reviews

Peppers Bluewater Resort Lake Tekapo - Image 1
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State Highway 8, 7945 LAKE TEKAPO, New Zealand

Description

Hotel extras

  • Central location provides easy proximity to town centre.

  • Situated overlooking Lake Tekapo and township.

  • Rakanui Restaurant boasts superb panoramic views

  • Surrounded by the spectacular landscapes of the Southern Alps

  • Explore Lake Tekapo and the surroundings

Our accommodation(s)

Hotel location

Peppers Bluewater Resort Lake Tekapo

State Highway 8
7945 LAKE TEKAPO
New Zealand

GPS:-44.00312567, 170.4739952

Telephone
Fax +64 3 680 7100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Rakinui Restaurant & Bar

Rakinui Restaurant celebrates this abundance of fine fare, capturing the flavours of the region perfectly with a contemporary farm to table philosophy. The wine list carries a selection of fine New Zealand wines to complement your dining selection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,303 reviews

TripAdvisor Rating  3.5/5  4,805 reviews

Slightly overpriced/underdelivered

TripAdvisor rating 3.0/5

stuttgart_hike_walk Solo travel - TripAdvisor review

Nice place with potential: the resorts layout is appealing, but the bottom floor units felt like a basement. If you are staying longer than one night, do yourself a favor and book the upstairs cubicle - this way you might a view, some light and won’t have to hear the neighbors. Otherwise, clean and functional.

Thank you for taking the time to write us a review during your recent stay. We are in deep regret and we sincerely apologise that your recent stay fell short of expectations. It is disappointing to hear the room you were provided failed to meet you expectations, I note your reservation was for one of our standard hotel rooms which are by definition and are of course advertised as a ‘Sleep & Go’ type accommodation. After arriving at the hotel, depending on the property occupancy, we are sometimes able to offer upgrade options. These upgrade options for larger room types incur additional fees as would happen in most all hotels. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Perfect stay at Peppers Bluewater

TripAdvisor rating 5.0/5

joryan123 Couples - TripAdvisor review

Really enjoyed our stay here overlooking the incredible Lake Tekapo. We stayed in a one bedroom suite with upstairs lounge/kitchen area & it could not have been more perfect. We had dinner in the hotel restaurant the first evening & despite the fact that there was a huge group arriving for dinner at the same time the service & food were both excellent. I will definitely be recommending this place to anyone visiting Lake Tekapo.

Thank you for taking the time to tell us about your experience at the Peppers Bluewater Lake Tekapo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you again soon.

Great location! Fantastic accommodation

Customer review rating 4.5/5

Cleber D. Solo - Confirmed reviews ALL

Great experience! I will be back!

Dear CLEBER D., We very much appreciate your comments regarding your stay at the Peppers Bluewater Resort Lake Tekapo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mosese Rokolaqa

Review

Customer review rating 2.0/5

Larissa Couples - Confirmed reviews ALL

Staff were nice. Room very small but not a big deal. Bathroom a bit dirty. Hair on pillows and sheets. Poorly painted wall. Chain lock broken. Parking difficult.

Dear Larissa R., Thank you for taking the time to tell us about your experience at the Peppers Bluewater Resort Lake Tekapo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mosese Rokolaqa

Needs some work

TripAdvisor rating 3.0/5

Larissa R TripAdvisor review

Staff were nice. The room was very small but not a big deal. Bathroom was a bit dirty. Hair on pillows and sheets seen as soon as we entered the room. Poorly painted wall. Chain lock was broken. Parking was difficult and we were lucky to get a spot.

It feels great to know that our staff and service left a positive impression on you. We are extremely sorry for the unpleasant experience you had due to the poor cleanliness of the room during your recent stay with us. It is unacceptable, and we take full responsibility for it. We assure you that we have implemented new measures to ensure that our housekeeping team adheres to the highest cleaning standards, including conducting regular training and audits. We value your feedback and hope that you will give us the chance to redeem ourselves and provide you with the exceptional service our guests deserve.

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Other web-users rate our hotel

  • 892 reviews 9.1/10 Location
  • 1,760 reviews 6.8/10 Room
  • 871 reviews 7.4/10 Service
  • 32 reviews 5/10 WiFi
  • 749 reviews 5.1/10 Comfort
  • 416 reviews 5.2/10 Cleanliness
  • 380 reviews 5.4/10 Amenities
  • 291 reviews 3.5/10 Value

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Customer review rating (ALL Rating) 4.5/5 (338 reviews)

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See the hotel
All our hotels in Lake Tekapo

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.