Mantra Lake Tekapo 4 stars

Customer review rating (ALL Rating) 4.4/5 372 reviews

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1 Beauchamp Place, 7999 LAKE TEKAPO, New Zealand

Description

Hotel extras

  • Make use of our BBQ entertainment area by the pool after a day exploring beautiful Lake Tekapo

  • Our optimal location is just a 10 minute walk to the town centre, & 5 minute walk to the lake

  • We offer an outdoor pool and hot tub; both are a perfect way to relax after a day out

  • Our spacious apartments are fully self contained, all offering kitchen and laundry facilities

  • Famous for its star gazing, Lake Tekapo is the perfect location to be at one with nature

Our accommodation(s)

Hotel location

Mantra Lake Tekapo

1 Beauchamp Place
7999 LAKE TEKAPO
New Zealand

GPS:-44.006986, 170.485883

Telephone
Fax +64 3 680 6889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wi-Fi
  • 100% Non Smoking Property

Pool

Sink into the hot tub overlooking the snow-capped mountains of the Southern Alps. During summer, cool off in the pool and relax in the New Zealand sunshine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  372 reviews

TripAdvisor Rating  4.2/5  690 reviews

Customer review rating 4.0/5

Diane S. Families - Confirmed reviews ALL

The location was good for our activities in the area. The room was as cl an and comfortable. The check-in process wasn’t clear. No one was at the desk. I had to call a number listed and wait. The person who came wasn’t very friendly.

Dear Diane S., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our location and found your room comfortable. However, we apologize for the confusion during the check-in process and the service you received, as we strive for a welcoming experience for all our guests. Best regards, Pawanesh Madhwani Mantra Lake Tekapo

Customer review rating 3.5/5

Mary M. Couples - Confirmed reviews ALL

We were advised book in anytime after 3pm book out 10am. We arrived about 3.20pm to find our room wasn't ready in fact cleaner just about to go on to clean it. Advised to come back in an hour. When we came back apt ready but when we got settled found TV not working. Eventually had to be moved to another apt so that was about 5.30pm which was annoying as we were tired and hungry. We did get a bottle of wine and chocolate to compensate and allowed late check out to 11am but would rather have got in to apt and settled at 3pm.

Dear Mary M., Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience you experienced upon check-in and the delays related to your room's readiness. We strive to ensure that all rooms are prepared for our guests promptly, and I regret that this was not the case during your visit. I appreciate your understanding regarding the situation with the television and the subsequent room change. It is our aim to provide a seamless experience for our guests, and I understand how frustrating it can be when plans are disrupted. Your feedback is invaluable for our ongoing improvements. Thank you for choosing Mantra Lake Tekapo, and we hope to have the opportunity to welcome you back in the future. Best regards, Pawanesh Madhwani Mantra Lake Tekapo

Customer review rating 5.0/5

Alain L. Couples - Confirmed reviews ALL

We had the two bedroom townhouse unit. It is very spacious. The recerption staff was very friendly. The location is very convenient. It is only 5 min drive to the Lake Tekapo, the restaurants, the grocery store and the landmark church.

Dear Alain L., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you found our accommodation spacious and our staff friendly. We appreciate your recognition of our convenient location, and we hope to welcome you back in the future. Best regards, Pawanesh Madhwani Mantra Lake Tekapo

One of the worst hotel experiences of my life

TripAdvisor rating 1.0/5

ashleymT6101SV TripAdvisor review

This has been one of the worst if not the absolute worst experiences at a hotel. Opening the door and was greeted with a foul smell, with all the windows and doors being opened for hours did not dissipate. In addition with the windows open all night by morning the smell was still strong. Minus the smell, we could tell right away that the accommodations has not been cleaned in some time. Crumbs all over the floor, table and counter tops. Random pieces of fabrics, crumbs and plastic on the carpets. The coffee machine had left over coffee grounds that had been molded over. Fixtures throughout had crusted over dust present. The fridge had crumbed throughout and left over gunk from someone previously. Adding to the cleanliness issue was a safety issue, not all of the doors locked easily plus the attic hatch was ajar. The beds were less than desirable. Though clean sheets - the two bigger beds were twins pushed together that were completely lopsided. Would not recommend the use of this hotel in any way.

Customer review rating 5.0/5

Kristen K. Friends - Confirmed reviews ALL

This apartment was well equipped, comfortable, and felt luxurious after a day of exploring the beautiful area!

Dear Kristen K., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our accommodations well-equipped and luxurious. It is always gratifying to know that our guests enjoy the comfort we strive to provide. Ngā mihi nui, Mantra Lake Tekapo

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Other web-users rate our hotel

  • 365 reviews 9.5/10 Location
  • 564 reviews 7.9/10 Room
  • 254 reviews 7.8/10 Service
  • 8 reviews 6.4/10 WiFi
  • 245 reviews 8.6/10 Comfort
  • 232 reviews 7.1/10 Amenities
  • 175 reviews 6.3/10 Cleanliness
  • 47 reviews 4.6/10 Food

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Our other establishments nearby

Peppers Bluewater Resort Lake Tekapo 4 stars

Customer review rating (ALL Rating) 4.0/5 (1439 reviews)

At 1.044 km

See the hotel
All our hotels in Lake Tekapo

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.