Mantra on Queen - Brisbane 4 étoiles

Note Avis clients (Note ALL) 3.6/5 396 avis

Mantra on Queen - Brisbane - Image 1
Mantra on Queen - Brisbane - Image 2
Mantra on Queen - Brisbane - Image 3
Mantra on Queen - Brisbane - Image 4
570 Queen Street, 4000 BRISBANE, Australie

Description

Les plus de l'hôtel

  • Situé près du centre-ville et du quartier Fortitude Valley

  • Chambres et appartements modernes

  • L'hôtel propose WIFI, parking couvert, piscine, spa et salle de sport.

  • Host your next function with us, in our extensive conferencing and event facilities

  • A quelques minutes à pied des commerces et des restaurants

Nos hébergements

Chambre

Chambre d'hôtel

  • 2 pers. max
  • 21 m² / 226 sq ft
  • Literie 1 x Lit(s) combinable(s)

Localisation de l'hôtel

Mantra on Queen - Brisbane

570 Queen Street
4000 BRISBANE
Australie

GPS:-27.462176, 153.030816

Téléphone
Fax +61 7 3236 9637

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Navette
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Salles de réunion
  • Etablissement entièrement non-fumeurs

Piscine

There is no lifeguard on duty and parents/guardians are responsible for the safety of children and themselves. An adult must accompany any child under the age of 15 years.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  3.6/5  396 avis

Note TripAdvisor  3.6/5  1 450 avis

Value for Money

Note TripAdvisor 5.0/5

Menzies13 Avis TripAdvisor

Centrally located, close to shopping malls and restaurants at Riverside and Howard’s Wharf. There is easy access to the River Loop Walkway and the ferry wharves which at 50c per trip is a great way to get around Brisbane. The apartments are spacious and very clean and if staying for few days there is a small kitchen equipped with utensils, microwave, toaster and kettle - plenty of coffee and teas. Also behind the hotel is Springhill Market Place which has a pharmacy, liquor store and supermarket. If you have been travelling for a while there is a bonus of a washing machine. The bedroom again is spacious and the bed very comfortable and you have a choice of pillows. The balcony has great views of Storey Bridge and Brisbane River where one can enjoy a nice cold drink and watch the activity on the river. The 5th floor has a sun area and a swimming pool which is small but very welcoming after hot day sightseeing. Also there is a sauna and spa and again a small gym which is well maintained (on holiday so not used). It is a ten minute walk to the famous Felons Brewery under the Storey Bridge. Staff are very friendly and helpful and as an Accor Member we were greeted with a bottle of wine and beers in our room. Perfect place to stay if visiting Brisbane short or long term.

Dear Menzies13, Thank you for taking the time to share your feedback regarding your recent stay at Mantra on Queen. We are delighted to hear that you found our location to be convenient, with easy access to various attractions and amenities. It is great to know that you appreciated the spaciousness and cleanliness of your apartment, as well as the comfort of the bed and the views from the balcony. We are also pleased that our facilities, including the swimming pool, sauna, and gym, met your expectations, and that our staff provided you with a warm welcome. Your mention of the complimentary bottle of wine and beers as an Accor Member reflects our commitment to acknowledging our valued guests. We appreciate your positive remarks and look forward to welcoming you back on your next visit to Brisbane. Guest Services | Mantra on Queen 570 Queen Street Brisbane City, QLD 4000 Australia P: +61 7 3234 8888 | queen.res@mantra.com.au | mantra.accor.com

Really poor customer service from Accor's Mantra on Queen in Brisbane -- beware when making bookings here

Note TripAdvisor 1.0/5

Joanne H Avis TripAdvisor

Travellers beware! I booked accommodation at this Mantra in April, paid with Accor points (Gold Member) but needed to cancel the booking due to change of travel plans. I cancelled the 2 night stay in very good time, but then found that notwithstanding that I'd been assured that I'd be refunded to my Accor account -- i.e. the points I'd used to make the booking -- nothing happened. A whole 6 months later, and notwithstanding numerous emails following up and requesting assistance. How does this work ... is this a global hotel chain or what? It seems they have lots of issues with systems and communications in their various establishments -- and they certainly seem not to be able to uphold their own cancellation policy. How odd is that. On this basis, I'm not at all keen any longer to trust funds/points programme at Accor.

Room booked and paid for - on arrival told there was not a room available.

Note TripAdvisor 1.0/5

Jann J Avis TripAdvisor

On July 26th we arrived in Brisbane on an International flight. We booked and paid for accommodation for that night, to check on on the 27th. However, on arrival to the hotel, we found it locked up. and the desk unattended. We found a afterhours number and called saying we had booked and paid for a room only to be told on the phone there were no rooms available for us and that we would need to find other accommodation. Not very convenient at 11pm. Since then, I have been in touch with the hotel by phone and email requesting a refund. To date there has been no response. I could not recommend this accommodation because of our very unsatisfactory experience. We are still waiting for our refund.

Terrible Management

Note TripAdvisor 1.0/5

Mark M Avis TripAdvisor

As a diamond member of Accor, please avoid this hotel. They reported my details to the police for something that had NOTHING to do with me and when I contacted them for explanation they have ignored me now for almost a month. Absolutely disgusting and I hope this hotel closes down.

Bon hotel

Note TripAdvisor 4.0/5

MichelA249 Escapade entre amis - Avis TripAdvisor

Cet hotel est très correct. Les chambres sont propres, le service sans problème, Il est au centre des bars et restaurants de Brisbane. Le petit déjeuner est très correct. La vue sur Brisbane est superbe.

Hello Michel A Thank you for sharing your feedback from your stay with us at Mantra on Queen, I am delighted to read of your experience. The team and I look forward to seeing you again next time you travel to Brisbane. Kind Regards Toby Charlton General Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 202 avis 6.4/10 Site
  • 349 avis 5.9/10 Chambre
  • 234 avis 7.5/10 Service
  • 9 avis 1.6/10 Internet
  • 157 avis 4.7/10 Propreté
  • 129 avis 5.6/10 Confort
  • 67 avis 3.4/10 Ambiance
  • 42 avis 3.4/10 Repas

Dispensé par Trustyou

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Tous nos hôtels à Brisbane

Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (Certaines taxes peuvent être à payer à l’arrivée à l’hôtel (par exemple, la taxe de séjour) selon la réglementation locale en vigueur.) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.