FV by Peppers 4 étoiles

Note Avis clients (Note ALL) 3.8/5 1 080 avis

FV by Peppers - Image 1
FV by Peppers - Image 2
FV by Peppers - Image 3
FV by Peppers - Image 4
191 Brunswick Street, 4006 FORTITUDE VALLEY, Australie

Description

Les plus de l'hôtel

  • Situé au coeur du quartier des divertissements

  • Appartements luxueusement meublés et décorés

  • Sublime piscine en U, salons extérieurs, salle de sport et studio de yoga

  • Bar-restaurant et espaces de conférence modernes

  • A proximité des commerces, des restaurants, des galeries d'art et des théâtres.

Nos hébergements

Suite

Suite Junior avec 1 lit double

  • 3 pers. max
  • Literie 1 x Lit(s) King size

Localisation de l'hôtel

FV by Peppers

191 Brunswick Street
4006 FORTITUDE VALLEY
Australie

GPS:-27.456174, 153.031901

Téléphone
Fax +61 7 3118 9198

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Navette
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Etablissement entièrement non-fumeurs
A proximité
  • Parking

Piscine

Enjoy a drink by the heated u-shaped skyline pool, with uninterrupted views over the Brisbane River and CBD.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  3.8/5  1 080 avis

Note TripAdvisor  3.6/5  600 avis

Thanks to staff

Note TripAdvisor 5.0/5

Justine D Avis TripAdvisor

A big thank you to Bailey who ensured my daughter's stay for her 21st was extra special. His care, thoughtfulness and problem solving skills were amazing. He went above and beyond to made our stay very enjoyable. Thanks

Dear Justine, We appreciate you taking the time to provide feedback regarding your stay with us at FV by Peppers. We are so happy to hear that Bayley provided such thoughtful and caring service that he helped make your stay a memorable one. I will pass on your kind words, as I am sure he will be grateful to know your daughter had a wonderful 21st celebration. We hope to have the pleasure of welcoming you all back again soon! Warm Regards. Madeline | Duty Manager FV by Peppers

2 bedroom apartment, family stay, with a baby

Note TripAdvisor 5.0/5

Shayal C En famille - Avis TripAdvisor

We had the best experience at FV Brisbane by Peppers in Fortitude Valley. The rooms were amazing, the living room area was very convenient. We went for the first time as a family of 4, with my then 9 month old and 7 year old daughters. Baby was provided with a cot upon request and the 2 bedroom apartment was super clean and comfortable. The kitchen area was very well equipped, which made us want to get cooking. The washing machine and dryer were very handy with a baby traveling with it. It was a very safe place and staff were very friendly and accommodating. We ended up extending our 4 night stay to a 5 night stay. Also, the view was breathtaking. We were very happy to be staying at such a wonderful place for our family.

Dear Shayal, Thank you so much for your wonderful review of your recent stay at FV Brisbane by Peppers. We’re absolutely delighted to hear that your experience with us was so positive and that your family felt right at home. It’s especially lovely to know that the 2-bedroom apartment met your needs so well—from the fully equipped kitchen and in-room laundry to the cot for your youngest. We understand how important those little conveniences are when traveling with children, and we’re so pleased they made your stay more comfortable. Your kind words about our friendly team and the safety of our property mean a great deal to us. It’s always our goal to ensure each guest feels welcome, relaxed, and well cared for. We’re thrilled that the stunning views and overall atmosphere made your visit memorable enough to extend your stay—what a compliment! We truly appreciate you taking the time to share your experience and hope to welcome you and your beautiful family back for another stay soon. Warm Regards, Madeline | Duty Manager FV by Peppers

Poor Service, Unclean, Overcharged.

Note TripAdvisor 2.0/5

Jenny Y Avis TripAdvisor

We booked and paid for a one bedroom apartment. The service was poor, we were not offered any assistance with our luggage, and the staff argued with us for not having government issued ID to check in. We paid $209 for the apartment. Apartment was unclean - the floor was dirty and soaps in the bathroom were empty. When checking out the staff took time to finish their chit chat before serving us. Then they tried to charge us additional fees because they had ‘accidentally’ upgraded us to a two bedroom apartment. I told them we would not be paying for a second bedroom that we didn’t use or need. Positives were good views and central location.

Dear Jenny, Thank you for taking the time to share your feedback. I’m sorry to hear your experience did not meet expectations. Providing government issued ID at check-in is a mandatory part of our check-in process, in line with our policies to help prevent fraudulent activity and ensure the safety and security of all guests. I’m sorry if this was not clearly communicated or handled in a more courteous manner. I also apologise that you didn’t receive assistance with your luggage and for the condition of the apartment. Cleanliness and service are priorities for us, and I’ll be following this up with the team to ensure this is addressed. With regard to the room charge, I understand your frustration. Our team upgraded you to a two-bedroom apartment in good faith due to availability, but you should not have been asked to pay extra for a room type you didn’t book or request. I’ll be following this up with the front office team directly. We’re pleased to hear you enjoyed the views and location, and we hope to welcome you back in the future for a much improved experience. Kind regards, Dolores Cufi Rooms Division Manager FV by Peppers

CRAP

Note TripAdvisor 1.0/5

Bernie P Avis TripAdvisor

When arriving at reception, gave meal ideas of Mexican next door. Great idea! Go to go to pool, 6pm, lift wouldn’t go there! Luckily 🍀 they had a shower! Them tried ringing the Mexican restaurant, no answer?????? So go to reception! They tell me again restaurant just next door 🚪 assuming I will eat there! Closed! Luckily 🍀 there was a 7/11 I could buy some milk & water 💦 I thought if I asked at reception they Might give me a small milk for coffee ☕️ 😂 obviously not 🙄 So sitting in wonderful Brisbane 🏖️ Watching tv 📺 7pm! Pool closed, restaurant closed 🤔 I was thinking I had more fun in Thailand What’s the point paying $800 To watch tv 📺 Luckily 🍀 I had a muffin from airport for dinner 🥘 Could of stayed at a Backpackers 😂 They usually have a pool & open restaurants in the street! And you wonder why people go to Bali 🏖️

Dear 674berniep, Thank you for taking the time to share your feedback. I’m sorry to hear that your experience didn’t go as expected. Regarding the pool, I’d like to clarify that it was open during your stay, but access does require using a different set of lifts which we do point out during check in. I apologise if that wasn’t made clear enough at the time. As for local dining options, we’re always happy to recommend nearby restaurants, though we don’t always have access to their operating hours. I’m sorry for the inconvenience this caused and understand how frustrating it must have been. Your feedback is appreciated, and we’ll certainly take it on board as we continue to improve the experience for all our guests. We do hope to welcome you back in the future for a more enjoyable stay. Kind regards, Dolores Cufi Rooms Division Manager FV by Peppers

Not an ideal room

Note TripAdvisor 2.0/5

425kayl Professionnel - Avis TripAdvisor

Was allocated an accessible room, not sure why. There were no bedside tables, which was frustrating as I had to put everything on the floor. The lounge was small and felt cramped with the furniture. The bathroom was large and included a built in seat and shower curtain. The shower head had a mind of its own, difficult yo adjust the direction and sprayed water on the towels that were placed on the seat. There was no remote control for either of the TV’s. (Lounge or bedroom) I had to request a remote from Reception, who delivered within 10 minutes. Room faced the Main Street and construction site. The windows are double glazed.

Dear Kay, Thank you for your feedback. We apologies for the inconvenience regarding your allocated room. We’re sorry to hear about the lack of bedside tables – we can imagine how frustrating that must have been, and we will certainly look into this for future stays. We’ll also take your feedback on the lounge area and the bathroom on board, as we strive to improve the comfort and functionality of our rooms. Regarding the shower head, we sincerely apologies for the difficulty in adjusting it, as well as the issue with water spraying onto the towels. We’ll ensure this is addressed immediately. We also regret the inconvenience with the missing remote controls for both TVs. We’re glad to hear that Reception was able to deliver the remotes promptly. We understand your concern about the room facing the main street and construction site. While the double-glazed windows help minimise noise, we do appreciate that external factors can still be disruptive. Thanks again for your valuable feedback. We hope to welcome you back soon, with a much more comfortable stay. Kind regards, Belinda Setiawati Duty Manager FV by Peppers

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 422 avis 7.9/10 Site
  • 820 avis 6.4/10 Chambre
  • 564 avis 6.8/10 Service
  • 14 avis 4.9/10 Internet
  • 349 avis 4/10 Propreté
  • 330 avis 5.3/10 Installations
  • 283 avis 5.4/10 Confort
  • 167 avis 7.3/10 Piscine

Dispensé par Trustyou

Nos autres établissements à proximité

Tous nos hôtels à Brisbane

Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (Certaines taxes peuvent être à payer à l’arrivée à l’hôtel (par exemple, la taxe de séjour) selon la réglementation locale en vigueur.) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.