Catatan tamu Avis (Peringkat ALL) 4.3/5 903 ulasan
Mantra On Kent
433 Kent St
Check-in dari - Check out sampai
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Mantra on Kent offers stylish, contemporary and spacious accommodation in the heart of the Sydney CBD. Choose from Studio Rooms, 1 and 2 Bedroom Apartments with spacious living areas with fully equipped kitchen and laundry facilities. At Mantra on Kent, you'll find all modern conveniences at your fingertips - from high speed internet access to cable TV and air conditioning in all apartments.
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Catatan Tripadvisor 3.0/5
N2498VOcathyb Keluarga - Ulasan TripAdvisor tersertifikasi
The location is great. However experienced few hiccups during the stay. Evan though the room was booked for three people the sofa bed wasn't st up. House keeping staff were not available after a certain time to make the bed so a separate room was provided by the reception staff. I was grateful for this however the room had new carpets, which gave very strong smell. It would be nice to have house keeping and room service at all times.
Very good location.
Catatan Tripadvisor 4.0/5
Fraser C Keluarga - Ulasan TripAdvisor tersertifikasi
Very good location, short 5 min walk to Darling Harbour, train and city stores. Clean, super comfy bed and great front reception staff. The rooms had everything you needed for a comfortable stay- kitchenette and laundry in the bathroom. The hotel itself and rooms didn’t have a nice view though and was a bit gloomy, lacking a polished feel/vibe. Overall a good experience and stay.
Dear Fraser C, We very much appreciate your comments regarding your stay at the Mantra on Kent Sydney. It is always a pleasure to receive positive feedback, that will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Daniel Quispe Front Office Manager
Great location and practical for a family
Catatan Tripadvisor 5.0/5
9Clouds Keluarga - Ulasan TripAdvisor tersertifikasi
We stayed at an Executive Studio on level 23 for 5 nights and overall we enjoyed our stay. Upon arrival, the sofa bed is set up nicely for my teenager son. As a result, the coffee table had to be moved next to the dining table, a bit crowded but still plenty of room for us to move around. The idea of using sliding door to divide the living and bed is a brilliant idea. Both my son and us enjoyed our own space at night. We're also amazed to have a darling harbor view from the window. Very convenient location, walking distance to Woolies and Town Hall station and the QVB. Heaps of small eateries around the corner. No housekeeping for 5 nights is not a big deal as we feel more at home and enjoyed the privacy. The toilet is very spacious with a washing machine and a dryer, we used it twice. Only issue is the dryer need a thorough cleaning, with a lot of fluffy cotton dust inside and on the top. It will be more convenient if a dish drying rack can be provided in each guest room. Currently all other essential cooking/dishwashing items are provided. We'll definitely book again if we visit Sydney in the future.
Dear 9Clouds, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. It is also pleasing to read that the room layout was to your liking. We appreciate your business and look forward to your return. Kind regards, Daniel Quispe Front Office Manager
Shouldn't be open.
Catatan Tripadvisor 2.0/5
Nicholas W Bisnis - Ulasan TripAdvisor tersertifikasi
I have stayed at many Mantra hotels around Australia and they were all genuinely top notch. Comfort rather than luxury is what I was expecting, however the state of this place on Kent St really prevented me from having a comfortable stay. When I first arrived, the bathroom door was open and no ventilation was active, so a lingering faeces smell permeated the room. There was no bathroom clean between the two nights I stayed, so I didn't have enough towels. The hot water pressure was dismal - it only trickled through, so in order to have enough pressure I took an almost cold shower. Halfway between lukewarm and cold. And throughout my stay, the ventilation in the bathroom was so inadequate that I could hardly escape the smell of the toilet. I tried to just run the hot water after using the loo so that the steam would clear the smell but due to the afformentioned low pressure and temperature, that also didn't work. Clearly the place needs work and more staff before it will meet the standards I expect of Mantra. The front desk staff member who checked me in was perfectly polite, that was the only good experience I had during my stay.
Hi Nicholas W, thank you for the review and I extend my sincerest apologies that we did not meet expectations on this occasion. Please rest assured your feedback has been discussed with both the maintenance and housekeeping teams as we are taking appropriate measures to address the problem and prevent future occurrence. Our friendly reception team are available 24 hours a day to deal with any situation our guests may have as it is always our goal to ensure that we meet the high standards that we set for ourselves. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Daniel Quispe
Catatan Tripadvisor 5.0/5
magsthebirches Solo travel - Ulasan TripAdvisor tersertifikasi
Warm welcome from the receptionist on arrival. She was very helpful as new to area/ Australia. Room was spacious, well equipped and positioned very conveniently close to Darling Harbour When I asked for extra coffee etc this was quickly provided Was able to leave luggage in store before departing . Pity the WiFi was an additional cost if needed .for more than 2 hours
Hi Magsthebirches, We very much appreciate your comments regarding your stay at the Mantra on Kent Sydney. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Wi-Fi is available at free cost and unlimited, I am truly sorry this wasn't communicated to you properly. Nevertheless thank you for your feedback, and we hope to see you again soon in the near future. Kind regards, Daniel Quispe Front Office Manager
Dalam Kemitraan dengan TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price