Mantra On Kent bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 1.034 ulasan

Jaminan Harga
Terbaik
Mantra On Kent - Image 1
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Mantra On Kent - Image 3
Mantra On Kent - Image 4
433 Kent St, 2000 Sydney, Australia

Deskripsi

Keistimewaan hotel

  • Untuk menghubungi Konsultan Reservasi, silakan telepon 1300 987 610

  • Akomodasi berperabot lengkap

  • Pemandangan Darling Harbour dari beberapa kamar

  • Akses mudah ke fasilitas konferensi. (ICC dan Balai Kota)

  • Terletak di area yang tenang dan hanya 200 m dari CBD

Akomodasi kami

Lokasi hotel

Mantra On Kent

433 Kent St
2000 Sydney
Australia

GPS:-33.871788, 151.204761

Telepon
Fax +61 2 9264 8698

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok
Di dekat properti
  • Parkir

CASCADES

Restoran Cascades, menyajikan sarapan prasmanan panas harian dalam suasana santai, hangat, dan kontemporer. Sarapan kami mencakup kopi segar buatan barista, pastri dari salah satu toko kue terkemuka di Sydney, dan pilihan buah segar.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  1.034 ulasan

Peringkat TripAdvisor  4.0/5  2.041 ulasan

Charged $500 extra at check in

Catatan Tripadvisor 1.0/5

pamela l Ulasan TripAdvisor tersertifikasi

My booking was made by son in law who had a discount rate for family and friends my invoice was for $1593.90. At check in I was asked for the employees card. I tried ring but my son in law was not contactable and my daughter said they had never been asked for this at checkin and they had to provide this when booking. At check in they said I got an email stating I needed to provide proof at checkin. I told them I hadn’t received any email stating this only that it was needed when booking. I am a female pensioner and was meeting up with two of my school friends who are also pensioners and all on a budget. I was told I had to pay an additional $500 and if I paid by credit card I would be charged 1% which I was not aware of. My total stay cost $2120.98. I covered the extra $500 myself because my friends had only budgeted for a 1/3 of the original invoice, as I did I. For a pensioner on a limited income this greatly impacted on what I could do for my time in Sydney. I have never been in a position in all my travels where I am have been asked to pay more than the booking invoice. I presumed that any other requirements for the booking at the reduced rate in done when booking, which it was. I will never book any accommodation again with the Accor group. I think this was all very misleading and unpleasant. The rooms were also sub standard and very disappointing.

Very comfortable room in the Mantra on Kent

Catatan Tripadvisor 4.0/5

Wanderer26241869567 Ulasan TripAdvisor tersertifikasi

We booked to attend a number of functions. The Mantra on Kent was easy for us to walk to each of our planned events in the CBD. The room was large and comfortable, with a fully equipped kitchen. There was a large king sized in its own room, and a fold out bed (lounge) as well. We had a view of Darling Harbour from the room, which added to the spacious feel.

Dear Wanderer26241869567, We very much appreciate your comments regarding your stay at the Mantra on Kent Sydney. It is always a pleasure to receive positive feedback. Very glad to read that you took full advantage of our location and facilities. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Great hotel in Sydney CBD

Catatan Tripadvisor 5.0/5

Scenic33689888815 Ulasan TripAdvisor tersertifikasi

Great accommodation in the heart of the Sydney CBD. Friendly check in lady, happy to oblige with my late checkout request. Room was spacious, kitchen facilities, very clean & great views over the Sydney skyline. Breakfast was great, quality excellent. I will definately stay at Mantra On Kent hotel, thank you for making my stay so enjoyable. As an Accor plus member, the goodies provided were great, thank you..

Dear Scenic33689888815, We very much appreciate your comments regarding your stay at the Mantra on Kent Sydney. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service and facilities, as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another great stay with us.

Mantra in Kent Sydney

Catatan Tripadvisor 2.0/5

kathleen J Keluarga - Ulasan TripAdvisor tersertifikasi

Stayed at Mantra on Kent Sydney, staff were very nice but the rest of not great, the room smells musty no matnance done the cupboard in the kitchen dosnt close the smell is coming from there, the bedhead look disgusting white stuff on it just not a good look I won’t stay here again, our room was 601 right near the elevator we booked 12 months ago for 3 nights all we could here was the elevator going up and down

Dear Kathleen, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Rest assured these issues have been raised with our Maintenance and Housekeeping team to prevent any future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards,

THE BEST LOCATION

Catatan Tripadvisor 5.0/5

Faisal M Keluarga - Ulasan TripAdvisor tersertifikasi

Nice location and clean. Travelling with young kids are very convenient. Washing machine and dryer provided. Only set back parking have to pay which is AUS55 per day. Staff are very friendly and attentive. Place is very spacious and easy access to shopping are and just a walk away from Darling aharbour where most attractions are.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 491 ulasan 9.5/10 Lokasi
  • 669 ulasan 7.2/10 Kamar
  • 523 ulasan 8.8/10 Pelayanan
  • 14 ulasan 4.5/10 Internet
  • 251 ulasan 6.9/10 Kebersihan
  • 73 ulasan 7/10 Sarapan
  • 58 ulasan 4/10 Makanan
  • 5 ulasan 0/10 Kebugaran/olah raga

Diberdayakan oleh Trustyou

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