Sofitel Sydney Darling Harbour bintang 5

Catatan tamu Avis (Peringkat ALL) 4.5/5 11.028 ulasan

Sofitel Sydney Darling Harbour - Image 1
Sofitel Sydney Darling Harbour - Image 2
Sofitel Sydney Darling Harbour - Image 3
Sofitel Sydney Darling Harbour - Image 4
12 Darling Drive, 12 Darling Drive, 12 Darling Drive, 2000 SYDNEY, Australia

Deskripsi

Keistimewaan hotel

  • Hotel ikonis yang terletak di Darling Harbor yang semarak

  • 590 kamar dan suite bergaya dengan pemandanganyang memukau

  • Pemandangan menakjubkan dari Club Millesime dilantai atas kami

  • Kemewahan tepi laut yang semarak di ketiga bardan restoran kami

  • Kolam renang infiniti yang khas

Akomodasi kami

Lokasi hotel

Sofitel Sydney Darling Harbour

12 Darling Drive, 12 Darling Drive, 12 Darling Drive
2000 SYDNEY
Australia

GPS:-33.872908, 151.198704

Telepon
Fax +61 2 8388 8868

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

ATELIER BY SOFITEL

Restoran baru ini memadukan pengalaman bersantai sesuai pesanan dengan hidangan mewah kreatif. Ruang kontemporer ini secara artistik memadukan keanggunan Prancis dan budaya setempat.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  11.028 ulasan

Peringkat TripAdvisor  4.5/5  2.938 ulasan

Sertifikat keunggulan 2023

Very Poor Check In Experience

Catatan Tripadvisor 3.0/5

wockinwod Ulasan TripAdvisor tersertifikasi

I wish to provide some feedback on my recent stay and in particular the check in experience I had. I had decided to have my birthday Atelier as we love it there and love the team. They looked after us very well and I would like to recognize Gabi, Chit and especially Yogi and Vinny. I thought to treat myself and my partner it would also be nice to stay the night, enjoy a Prestige Suite and also the Club. I was met at check in by a person in training (whose name may have been Sahan). There was no smile, no "bonjour", just, "are you checking in and can I have your credit card and ID". Certainly not what I would have expected. Once she found the booking there was no recognition or comment on my loyalty or a welcome back. I then asked about the possibility of an upgrade and without checking I was curtly told that the hotel was fully booked. I knew this not to be the case as I had looked online and seen a number of rooms available including the Bellerive Suite. When I questioned this the response was, "Oh, I just assumed we were full". Not the greatest response. At this point I asked to speak to a supervisor. Also, I should point out that I thought an upgrade to the Bellerive Suite was unlikely and what I did was book the room type I wanted. After a few minutes a gentleman appeared (I cannot recall his name) and I explained the check in experience I had faced. He was sympathetic and said he would see what he could do. He moved us to a Prestige Suite with a better view and said that he would send wine up to the room as an apology. Sadly this never occurred. He also said he was going to speak to the team at Atelier to share my experience. They did mention my issue but as they are generally amazing I am not sure what more could have been done. As you can appreciate this was not the start to my birthday celebration that I was expecting. I was excited for the stay and the dinner and then to be let down at check in and also with the failure to deliver the service recovery just made for a poor experience.

Rude attitude

Catatan Tripadvisor 2.0/5

N3690VYmohamedm Keluarga - Ulasan TripAdvisor tersertifikasi

We visited the lounge in the lobby for a brunch snack and whilst we were ordering we were informed by Nicholas that Accor limitless benefits did not apply to croissants. We queried this as on previous visits this was not the case. He smiled and said we were very lucky he was not present at that time as he would not have extended the benefit. We walked accross to the W Sydney instead as this type or arrogant behaviour is not acceptable to a loyal Gold Accor member of many years.

Good hotel

Catatan Tripadvisor 5.0/5

PaulC452 Couples - Ulasan TripAdvisor tersertifikasi

Very good hotel with friendly service . We had one of their suites which was compact but decent . Great location on the harbor. Breakfast in the lounge was impressive. Felt I overate every morning. The afternoon tea & canapé service were very good too. One side of the hotel looks out onto busy roads . We were originally put in a room on that side and the traffic noise was bad. They did move us and the alternative room was fine

Terrible property with awful staff and management.

Catatan Tripadvisor 1.0/5

John S Ulasan TripAdvisor tersertifikasi

Would never stay at this property again. Driveway is an absolute nightmare including all staff working on it. Staff are not in uniform and the duty managers and General Manager should not be working in hospitality. Avoid at all costs! Absolutely awful.

5 star hotel without the 5 star experience

Catatan Tripadvisor 3.0/5

Chrispy63au Couples - Ulasan TripAdvisor tersertifikasi

My wife and I stayed here in Dec 2024 as an anniversary gift from our kids. The bedding was uncomfortable and was missing a flat sheet. There was a rip or worn section on the block out curtains which filled the east facing room with light at sunrise. The lighting was not dimmable making it impossible to have a romantic night Very disappointing to pay a 5 star price only to get a 3 star experience

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.733 ulasan 9.3/10 Lokasi
  • 4.903 ulasan 8.1/10 Kamar
  • 5.301 ulasan 8.2/10 Pelayanan
  • 42 ulasan 6.5/10 Internet
  • 1.178 ulasan 7.6/10 Kebersihan
  • 1.163 ulasan 8.7/10 Suasana
  • 1.063 ulasan 8/10 Sarapan
  • 758 ulasan 4.9/10 Kesepadanan nilai

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Properti kami yang lain di sekitar

Semua hotel kami di Sydney

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.