Pesan informasi

Hotel Sofitel Sydney Darling Harbour bintang 5

Catatan tamu Avis 4.6/5 27.402 ulasan

Hotel yang disetujui ALLSAFE

Pesan hotel ini
Kamar 1

Jaminan Harga Terbaik

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+ 23 Layanan

Keistimewaan hotel

  • Hotel ikonis yang terletak di Darling Harbor yang semarak

  • 590 kamar dan suite bergaya dengan pemandanganyang memukau

  • Pemandangan menakjubkan dari Club Millesime di lantai atas kami

  • Kemewahan tepi laut yang semarak di ketiga bar dan restoran kami

  • Kolam renang infiniti yang khas

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Lokasi hotel

Sofitel Sydney Darling Harbour

12 Darling Drive
12 Darling Drive
2000 Sydney, Australia
2000 sydney
australia

Tel: +61283888888

Faks: (+61)2/83888868

Check-in dari 15h00

Check out sampai 11h00

  • LIGHT RAIL :  L1 CONVENTION

  • Dengan pesawat

    SYDNEY KINGSFORD Pada 7,3km / 4,54 mil - Antar Jemput bayar

  • Dengan kereta

    CENTRAL STATION Pada 1,7km / 1,06 mil

GPS :-33.872908, 151.198704

Layanan hotel

ATELIER BY SOFITEL

Restoran baru ini memadukan pengalaman bersantai sesuai pesanan dengan hidangan mewah kreatif. Ruang kontemporer ini secara artistik memadukan keanggunan Prancis dan budaya setempat.

Layanan di hotel dan sekitarnya

Check-in dari - Check out sampai

Singkatnya

  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Hotel bisa diakses kursi roda
  • Kesehatan
  • Air conditioner
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
Layanan katering
  • 1 Restoran
  • 3 Bar
  • Sarapan
    • Prasmanan Biaya tambahan
    • Prasmanan Biaya tambahan
  • Room service
    • Kudapan dingin
    • Makanan panas
Pertemuan/Acara
  • 7 Ruang pertemuan
  • Pusat bisnis
    • Pusat bisnis dengan staf pendukung
    • Pusat bisnis bisa diakses kursi roda
    • Pusat bisnis mandiri
Akses kursi roda
  • Hotel bisa diakses kursi roda
Perlengkapan Dan Layanan Hotel
  • Informasi hotel
    • 590 kamar
    • 21 kamar untuk orang dengan keterbatasan fisik
    • 0 kamar family
    • 0 kamar terhubung
    • 590 kamar bebas rokok
    • 35 lantai
  • Bahasa yang digunakan di hotel
    • Inggris
    • Prancis
    • Arab
    • Jerman
    • Korea
    • Jepang
    • Indonesia
    • Italia
    • Cina Mandarin
  • Layanan Penatu / Valet
    • Cuci kering / Setrika
  • Wi-Fi
    • Sambungan transmisi kecepatan tinggi Biaya tambahan
    • WiFi di area publik
    • WiFi Kecepatan Tinggi Biaya tambahan
    • WiFi di hotel Biaya tambahan
    • Internet Kecepatan Tinggi Biaya tambahan
  • Air conditioner
    • AC
  • Fasilitas untuk tamu berketerbatasan fisik
  • Properti 100% Bebas Rokok
  • Fasilitas Check In & Check-out
    • Check-out ekspres
  • Penyimpanan bagasi
    • Penyimpanan bagasi
  • Portir
    • Portir
  • Concierge
    • Concierge
  • Brankas di resepsionis
    • Brankas di resepsionis
Akses ke akomodasi
  • Antar-jemput
    • SYDNEY KINGSFORD Biaya tambahan
    • SYD Biaya tambahan
  • Valet Parking Biaya tambahan
    • Di dekat properti
    • 110 tempat parkir
    • Parkir valet
Kesehatan
  • Le Rivage Infinity Pool
    • Luar
    • Di properti
  • SoFit
    • Di properti

Akomodasi kami

Beri sentuhan kemewahan pada perjalanan Anda ke Sydney dengan memilih penginapan cantik di sisi pelabuhan dari 590 kamar luks, termasuk 35 suite mewah. Di ke-35 lantainya, nikmati teknologi terbaru dan dekor kontemporer bersentuhan Prancis yang anggun.

Pertemuan dan acara Anda

Ruang Pertemuan kami

  • Jumlah ruang pertemuan: 7

  • Ukuran maksimal: 500

  • Kapasitas maksimal: 450 orang

  • Kapasitas perjamuan maksimal: 300 orang

Cari tahu lebih lanjut

Ulasan pelanggan kami untuk
Sofitel Sydney Darling Harbour

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 4.6/5

27.402 ulasan

Peringkat TripAdvisor 4.5/5

2.440 ulasan

2021 Sertifikat Keunggulan TripAdvisor (TripAdvisor Certificate of Excellence)
Sertifikat keunggulan 2021

Pretty Poor for the price

Catatan Tripadvisor 1.0/5

506mexican 26/07/2021 Ulasan TripAdvisor tersertifikasi

The rooms really small for the price. No-one answer the phone for room service. We were right near the lifts, where a lady and her mobile phone photographer took photos for hours. The pool was freezing, not heated. We couldn't eat vegan and gluten free. And we saw a couple having sex in one of the windows that looked onto Darling harbour. They were right on the window looking onto everyone passing by.

Bonjour 506mexican Thank you for your recent review with us. We thank you for the time to share your experience with us and future guests. Across all of our restaurants and bars we have a variety of gluten free, vegan and healthy options. As a luxury hotel we also will aim to cater for any other dietary needs or requests. We are sorry we did not anticipate your needs. In regards to the actions of other guests during your stay, we are here to ensure all our guests have a great experience within shared spaces of the hotel. However should another guests actions affect our guests enjoyment we will be happy to assist where we can. Thank you once again and we hope to welcome you back to the hotel were we can accommodate you better. Kind regards,

Best position in Sydney

Catatan Tripadvisor 5.0/5

noelw314 19/04/2021 Ulasan TripAdvisor tersertifikasi

Stopped on our way to gold coast, excellent check in, valet service good , bags delivered with a smile, very clean and roomy room, with the ability to walk into heart of sydney and variety of restuarants. ,

6 star service and product in Sydney

Catatan Tripadvisor 5.0/5

WanHG21 19/04/2021 Ulasan TripAdvisor tersertifikasi

Was celebrating our wedding that weekend and decided to treat the wife with a spectacular stay in Sofitel Darling Harbour - also because we cant go anywhere! The wife loves the bath overlooking the harbour so we obviously had to book a room with a view ! The Sofitel team was extremely attentive to our requests and were on top of it, even gave me a courtesy call and SMS to ensure I was well taken care prior to my arrival. The SMS service was really good, I was able to check when my room was ready so I would make my way to the hotel. I was offered a refreshing drink while waiting to check in - love this ! Not many hotels do this these days and its a refreshing welcome ! Definitely makes you feel special! Shout out to Francisco for taking care of our special requests so well (or my wife's!) she was definitely over the moon with the Junior Suite room overlooking Darling Harbour with the beautiful bathtub! The Club Lounge was impeccable with good service and view. Highly recommended to stay at Sofitel, especially if you are celebrating a special occasion, its definitely worthwhile!

Saved by one person

Catatan Tripadvisor 4.0/5

TonyDiz 19/04/2021 Ulasan TripAdvisor tersertifikasi

Due toaccessing a free ight through Advantage plus via the phone the online operator decided to give me 2 separate bookings. I should have questioned this as I found it meant 2 separate rooms over the 2 nights, not what my family had in mind at all! While other staff "ummed and aahed" Renato, a duty manager cut through the issue by ensuring we would be in one room for both nights at the standard of the paid night. This saved a degree of angst and allowed us to enjoy the trip and the hotel as we expected we would. All other aspects of the hotels operation were at the normal, high standard of Sofitel and it continues to be our families hotel of choice when in Sydney.

Very good!

Catatan Tripadvisor 5.0/5

maxwellmoore12 15/04/2021 Ulasan TripAdvisor tersertifikasi

Comfy and well set up rooms, service was excellent Check in and check out were easy and the staff are all very helpful and willing to accomodate very specific requests. Great food as well and excellent views

Ok stay this time

Catatan Tripadvisor 4.0/5

David J 15/04/2021 Ulasan TripAdvisor tersertifikasi

This is the second stay for us here. The last time, we were so impressed that I declared to my family and friends that it is my favourite Accor hotel I have stayed in so far. This time, I found our stay to be somewhat underwhelming. The rooms are lovely and neat, however the checkin and checkout staff we encountered were not interested in any conversation at all. Felt like I was talking to a brick wall. Before arriving at the hotel, I contacted guest services about booking for breakfast, which we did, and how my son and I were coming to Sydney on an adventure as my son had raised a lot of money for a charity. This was the reason for this getaway, to reward my son for his amazing efforts. Guest services asked for his name via email before checkin, which I thought was lovely as I knew the hotel always goes above and beyond to make guests feel welcome. Unfortunately, there was no mention about my son and his efforts, which I thought they would mention at checkin. Small things like this make guests feel valued. While I do like the hotel, I am more inclined to try a different property in Sydney next time to compare the service. The concierge and bell staff were fantastic, so too the staff at breakfast.

Very Poor

Catatan Tripadvisor 2.0/5

JVJV2021 09/04/2021 Ulasan TripAdvisor tersertifikasi

Overrated - Breakfast was pretty poor and low in quality. I expected too much for a 5* hotel. Infinity pool is too small. Location is great. I might check in for a night but not longer than that. But staff are pretty helpful and very nice.

Bonjour JVJV2021, Thank you for sharing your feedback with us. I am sorry that your stay did not meet your expectations, please accept our apologies. It is our hope that you will return and give us the opportunity to serve you better in the future. Greg

COVID crowding?

Catatan Tripadvisor 4.0/5

travelwithlisa 08/04/2021 Ulasan TripAdvisor tersertifikasi

Spent Easter at the Sofitel Darling Harbour with family and friends. The hotel introduced a booking system for the pool to allow guests to enjoy a 2 hour time slot. This was a good idea but it seemed that numbers were above capacity on Easter Saturday when every chair was full and many people then resorted to sitting on the ground - it was more than packed! The hotel is lovely and is a good location, staff are helpful.

Upgrade denied as we booked above our station

Catatan Tripadvisor 4.0/5

peterN3466NJ Business - 05/04/2021 Ulasan TripAdvisor tersertifikasi

Platinum upgrade denied as we had booked at the top of our tier. If there was a suite upgrade in the booking process, we were not aware of it. One remembers the great Sofitels in Queenstown, Singapore etc and forgets bad experiences from before and we say, wish we booked Mercure or Novotel and paid for our Lounge drinks

Ideal

Catatan Tripadvisor 5.0/5

den1008 31/03/2021 Ulasan TripAdvisor tersertifikasi

The place was ideal for comfort and location, however trying to get a microwave to heat my daughters milk was a nightmare. What a stupid a thing not to have on hand for guests 🤦🏻‍♂️ At least have a communal one 🤷‍♂️

Always well looked after.

Catatan Tripadvisor 5.0/5

Leanne M Business - 29/03/2021 Ulasan TripAdvisor tersertifikasi

We are regulars at this property. I loved being looked after by Robert, even though he wasn't even on shift. This is one of the outstanding parts of our stay, feeling like we are royalty. The lounge has changed significantly, but we preferred the individual high tea, with bubbles served by our amazing Elmo. We met Livia in the lounge and she was very lovely and friendly too. Although we missed half of the canape and drink sitting, due to restrictions lifting and being given incorrect information downstairs, we still were very well looked after, again by the wonderful Elmo making me cocktails and Livia being very attentive. Do yourself a favour and pay for a lounge experience, unless you're platinum like us.

Amazing Stay!

Catatan Tripadvisor 5.0/5

Marikrisenco 25/03/2021 Ulasan TripAdvisor tersertifikasi

My husband and I had a great time staying at Sofitel Darling Harbour. The staffs are all amazing. The service was excellent. The room are so clean and beautiful. The view is breathtaking and great location. Love love love !!! Will definitely stay again and again. 💕

Standards have slipped

Catatan Tripadvisor 2.0/5

NorthStar03629542330 25/03/2021 Ulasan TripAdvisor tersertifikasi

A very different time to our first experience, and what a disappointment. A month prior to our reservation, we had telephoned and booked two interconnecting rooms or at least two rooms next to each other. We were told that would be under the family magnifique package. We requested a high level floor, asked for breakfast to be included in the package and mentioned we were happy to pay whatever was needed to be on a high floor, rooms together and breakfast. We were assured this was the case and notes were placed in the computer under our reservations. We were initially checked into a low level room with rooms 2 rooms apart. Our room (king size bed) smelt of stale smoke and had been sprayed with air freshener- but not good enough we could still smell smoke, please remember smoking is no longer allowed inside and there are no rooms with external balcony's. We were moved to a higher floor Level 23 up from 16 but we noticed the hallway carpets were wet, damp smell & some broken class on the carpet. Our kids room was at the other end of the hotel ie not next to ours. At 10.30pm we get a knock on our door from our young 11 yr old, who is scared and so I go sleep in his room. There were no vacancy to swim so that was pointless. The breakfast came at different times, We got warm coffees, the kids got their breakfast quite cold, and my wife received hers, and then i got cold eggs after everyone had finished basically.. just a mess from a 5 star hotel. Seemed the staff were asleep and not paying attention to small details. Not sure why we were given the rooms we did and the service had really dropped off, after breakfast going back to our room the whole floor smelt of cigarette smoke and so we packed our suitcases and left shortly after, only to wait for 20mins for our car to be brought around and more smoke pouring into the hotel lobby from the driveway.. we just thought we are used to a much higher standard of hotel, service and told the valet we will never return to the Sofitel Darling Harbour made worse by the fact we were happy last time and gave a glowing review and were more than happy to pay for anything or pay for upgrades or spend what ever we needed to have a luxurious experience. We mentioned that we spend several thousands for our dinner event on the Saturday night, the staff just didnt seem to care. The $2 bottle of wine as a token of apology was just the ultimate slap in the face.. I think we left it behind in the room for the cleaner.

Bonjour NorthStar03629542330, Thank you for taking the time to share your feedback with us and I am sorry to hear that your most recent stay failed to meet your expectations. Please accept our apologies for the short comings you experienced during your stay. I have shared your comments with the relevant departments for follow up. Our hotel is 100% non smoking, it is unfortunate that we do on occasion have guests who ignore this. We do a special deep clean of the entire room after we find traces of smoke and I am very sorry that the room you were allocated still smelled of smoke. Kind regards, Greg

Birthday and Theatre Staycation

Catatan Tripadvisor 5.0/5

Clancy-Smith 24/03/2021 Ulasan TripAdvisor tersertifikasi

We had an incredible three night stay at Sofitel Darling Harbour and were very impressed with our room, the service, restaurant, bar and location. The location in Darling Harbour makes it the ideal location to access all areas of the Sydney CBD and surrounding Darling Harbour, Cockle Bay and King St wharf, including close proximity to the Lyric theatre and it is only a short trip on the light rail to get to the Capitol theatre. The service from all staff at the hotel was just amazing. Nothing was a bother and everyone was very helpful. We enjoyed our dining and bar experiences and I can recommend them all very highly. The breakfast options each morning was a real delight. Food and service once again were amazing. Access to the hotel from the airport could be problematic by public transport as it is on the light rail network so you’d need to change at Central and then a short walk to the hotel. We used Uber and taxis to get around which was very convenient. Will certainly return for other staycations and would recommend people from interstate and overseas stay at this amazing hotel. I put sleep quality as very good due to the heavy rain experienced at the time of our stay and the constant rain hitting the metal strips outside the window did make a bit of noise that did wake us up at one point. Otherwise, the bed was extremely comfortable. The rooms are also very quiet.

Complete waste of money

Catatan Tripadvisor 1.0/5

Barbie W 24/03/2021 Ulasan TripAdvisor tersertifikasi

Our anniversary was ruined due to the hotels staff not being organised & our room not being ready until 9pm - although a discount was given - that didn’t fix the ruined anniversary plans. & then they declined to offer a complimentary stay!

Bonjour Barbie W, Thank you for your feedback and I am very sorry that you experienced some issues during your stay. I understand that our Director of Luxury Experience has been in contact with you to resolve this matter. It is our hope that you will return and give us an opportunity to serve you better in the future. Kind regards, Greg

Great hotel, shame about the taxi rank

Catatan Tripadvisor 4.0/5

Bruce T 22/03/2021 Ulasan TripAdvisor tersertifikasi

This is a fabulous hotel, great views, excellent rooms, good service, good food. However ... it's beyond my comprehension why we had to walk fifty metres through pouring rain to get into a cab. There were at least three staff members hovering under the covered dop off area, and the best they could do was give us an umbrella. Our feet got soaked. What happened to the old fashioned way of blowing a whistle to call the cab over. And it didn't even need that - the taxi drivers can see the under cover areas, the staff can see the taxi drivers. A wave would have sufficed.

missed by that much - plan ahead

Catatan Tripadvisor 3.0/5

danny b 21/03/2021 Ulasan TripAdvisor tersertifikasi

Its a beautiful hotel but we weren't in the know and kept missing out. The room was beautiful but we didn't book the pool in time so were allowed there at 6pm just after the bar closed. then the restaurant was full so I had to eat in darling harbour. Covid has affected the space available i guess. So it was nice but disappointing. book the pool first thing in the morning and book the restaurant. Otherwise your experience wont match the 5 start price tag.

Bonjour danny b, Thank you for your feedback and I am disappointed that you did not get an opportunity to experience all that the hotel has to offer. Please accept our apologies for the lack of information provided during your stay. It is unfortunate but we have had to make changes to our operations to ensure everyone is safe. I hope we will have the pleasure of welcoming you back soon. Kind regards, Greg

Great Stay At Sofitel Darling Harbour

Catatan Tripadvisor 5.0/5

nadinestspyridon 21/03/2021 Ulasan TripAdvisor tersertifikasi

Beautiful room, early 11 am check in midweek, awesome staff. I decided to have a staycation and it was well worth it. I was in the middle of all the action, from food and bars at Darling Harbour with only a 5 minute walk to major shops in the city.

Average Experience

Catatan Tripadvisor 2.0/5

djjrok 18/03/2021 Ulasan TripAdvisor tersertifikasi

I called weeks in advance and mentioned that is was my wife’s birthday. The person I spoke to assured me that my wife would be greeted upon arrival and there would be a bottle of wine and chocolates waiting for her at the room. When I checked in at reception, They asked in front of my wife, if it was my birthday. I had to correct them. When we went up to the room, there was no wine or chocolates. I had to call multiple from the room times to follow up. Sometimes when I would call guest services from the room, no one would answer. I called and I asked for some water l, they sent up a bottle of water and a bill for $9. Not a very pleasant experience. I will never stay at Sofitel Darling Harbour again.

Bonjour djjrok, Thank you for taking the time to share your feedback with us. Please accept our apologies for failing to recognize your wife birthday as promised, I can understand your disappointment and your frustration having to call several times to resolve the issue. It is my hope that you one day will return to give us an opportunity to serve you better. Kind regards, Greg

My favourite hotel in Sydney

Catatan Tripadvisor 5.0/5

lelehogie 15/03/2021 Ulasan TripAdvisor tersertifikasi

I love staying here. It is so central to everything Sydney has to offer. The light rail practically stops at the door of the hotel. It is set right in the middle of Darling Harbour with fantastic restaurants and shopping close by. The hotel itself is luxurious and very comfortable and the staff are always so courteous and helpful.

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