Swissôtel Sydney

Catatan tamu Avis (Peringkat ALL) 4.4/5 7.045 ulasan

Jaminan Harga
Terbaik
Swissôtel Sydney - Image 1
Swissôtel Sydney - Image 2
Swissôtel Sydney - Image 3
Swissôtel Sydney - Image 4
68 Market Street, 2000 SYDNEY, Australia

Deskripsi

Keistimewaan hotel

  • Hotel bintang 5 yang baru direnovasi di pusat Sydney.

  • Di Kawasan Pusat Bisnis, dekat dengan landmark ikonik dan pusat perbelanjaan eksklusif

  • Kolam renang luar-ruang berpemanas dan spa peraih penghargaan

  • Blaxland Ballroom tempat acara bersejarah dengan kapasitas hingga 400 tamu

  • Restoran inovatif yang menyajikan masakan Australia modern musiman

Akomodasi kami

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Lokasi hotel

Swissôtel Sydney

68 Market Street
2000 SYDNEY
Australia

GPS:-33.870635, 151.207363

Telepon
Fax +61 2 9238 8899

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ten Stories

Terletak jauh di atas jalanan kota yang ramai, kami menyambut Anda di oase kami - Ten Stories. Menyajikan menu makanan dan minuman yang unik, termasuk menu berbagi dan à la carte yang diolah menggunakan produk lokal dan bahan khas Swissôtel.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  7.045 ulasan

Peringkat TripAdvisor  4.3/5  3.959 ulasan

Sertifikat keunggulan 2025

Perfect location. Central to main attractions, shopping and train stations.

Catatan Tripadvisor 4.0/5

Michelle S Ulasan TripAdvisor tersertifikasi

Staff were super helpful and friendly . Comfortable beds . Lovely spacious bathroom . Love the robe, slippers ,  coffee machine and free water. Lovely pool area and the water was perfect temperature. Foyer area was stunning . Nice entertainment Friday night.  Negatives were the extremely inappropriate music playing around the pool that was full of kids in the afternoon! Not all lifts and buttons were working so there was sometimes a wait to go up. Shower head didn’t move and was pointed directly at the door so you couldn’t really get in without wetting everything outside the shower! Pillows were way too soft for me. Ended up either a stiff neck. Rooms were a bit dated.

Dear Michelle S, Thank you for your 8/10 review and for sharing such detailed feedback. We’re delighted to hear you enjoyed our central location, comfortable beds, spacious bathroom amenities, pool temperature, foyer, and the friendly and helpful service from our team. It’s also lovely to know you appreciated the Friday night entertainment and in-room comforts. I’m sorry, however, for the aspects that detracted from your stay. Your comments regarding the music played around the pool, lift functionality, shower head positioning, pillow comfort, and the dated feel of the rooms have been shared with our relevant teams for review and improvement. Thank you again for your balanced feedback. We truly appreciate it and hope to welcome you back to Swissôtel Sydney in the future. Warm regards, Michelle Holdsworth Front Office Manager

Location and style

Catatan Tripadvisor 4.0/5

Therandomone Couples - Ulasan TripAdvisor tersertifikasi

We had an enjoyable stay in the Swissotel. From check in to check out we could nor fault the service. The only thing I could fault is the lifts. Only 2 lifts working to take proper to their rooms. This was problematic on check out as the lifts were often quite full by the time they got to us. It too is over 20 min to get a lift. Both restaurant and room service were great, room was clean tidy and cool - which was a bonus in the Aussie summer hear. Location was great, restaurant and shopping close by We would stay here again

Dear Therandomone, Thank you for sharing your feedback and for rating your stay with us so positively. We are delighted to hear that you enjoyed the service from check-in to check-out, as well as the comfort of your room, dining experiences, and our central location. I sincerely apologise for the inconvenience you experienced with the lifts, particularly at check-out. Please note that we are currently undertaking a lift refurbishment program to improve efficiency and guest flow, and we appreciate your patience while this work is underway. Thank you again for your kind comments and for recommending Swissôtel Sydney. We look forward to welcoming you back for another enjoyable stay. Warm regards, Michelle Holdsworth Front Office Manager

Cross the street and stay at the QT

Catatan Tripadvisor 1.0/5

alannalee Ulasan TripAdvisor tersertifikasi

Overpriced average room, breakfast not included. If I'm staying elsewhere, I have been coming to Arches for years and this will be my last time due to the incompetent, argumentative bar staff. Enough is enough!

Dear alannalee, Thank you for taking the time to share your feedback. I am very sorry to read that your recent experience did not meet expectations and that you left feeling disappointed, particularly following your long-standing patronage of Arches. I regret to hear about your interaction with our bar team and appreciate you bringing this to our attention. This is certainly not the level of service or professionalism we strive to provide, and your comments have been shared with our management team for immediate review and follow-up. Regarding your accommodation, we understand that value and inclusions are important, and I am sorry that the overall experience did not reflect the premium standards associated with Swissôtel Sydney. We genuinely value feedback such as yours, as it allows us to identify areas where we must improve. Should you be open to discussing your experience further, we would welcome the opportunity to learn more and address your concerns directly. Kind regards, Michelle Holdsworth Front Office Manager

Catatan tamu Avis 5.0/5

Be S. I. Keluarga - Ulasan terverifikasi ALL

Hotel yang disertai staff yang luar biasa. Permintaan segera ditanggapi. Puas sekali.

Dear Ms. I., Thank you very much for taking the time to share your excellent feedback following your recent family stay with us. We are truly delighted to learn that you had such a satisfying experience and that our team made a strong positive impression on you. Your kind words regarding the outstanding service and the prompt handling of your requests are deeply appreciated and will be proudly shared with our colleagues, as they serve as great motivation for our entire team. It is wonderful to know that all aspects of your stay, including the arrival experience, accommodation, cleanliness, Wi-Fi, and check-out, met your expectations perfectly. We are also pleased that our commitment to sustainability contributed positively to your overall experience. Thank you as well for your loyalty as an ALL Classic member and for your willingness to recommend our hotel to your friends and family. Such trust and encouragement mean a great deal to us. We sincerely appreciate your feedback and look forward to the pleasure of welcoming you and your family back in the future for another exceptional stay. Should you require any assistance with a future reservation, please do not hesitate to contact us. Sekali lagi, terima kasih saya haturkan. Salam. Kind regards, Fajar Ariadi Assistant Night Manager Swissotel Sydney

Best 5 stars hotel in the heart of Sydney CBD. Glad I redeem my Suite Night Upgrade here as Accor Platinum Member

Catatan Tripadvisor 5.0/5

LuciaPrihandini Ulasan TripAdvisor tersertifikasi

Best 5 stars hotel in the heart of Sydney CBD. Glad I redeem my Suite Night Upgrade here as Accor Platinum Member. Comfy and spacious Executive Room with access to Executive Lounge, strategic location of the hotel itself with many access to public transportation and great amenities and wellness facilities including Purovel ones. Thank you so much Mr Yuta for efficient check in process, Mr Sabi & Mr Siyun Khadgi as Guest Experience Executive for the welcome amenities, Executive Lounge Level 9 staffs and to all Swissotel Sydney staffs for great services and hospitality.

Dear LuciaPrihandini, Thank you very much for taking the time to share such a wonderful 10/10 review following your recent stay at Swissôtel Sydney. We are truly delighted to read that you consider us the “best 5-star hotel in the heart of Sydney CBD” and that you enjoyed your Suite Night Upgrade as an Accor Platinum member. It is particularly pleasing to know that you found your Executive Room spacious and comfortable, and that you were able to make the most of our Executive Lounge, wellness facilities, and convenient location with easy access to public transport. These are all experiences we strive to deliver consistently for our guests. Your kind recognition of our team is greatly appreciated and will be shared with Mr. Yuta, Mr. Sabi, Mr. Siyun Khadgi, the Executive Lounge team on Level 9, and the wider Swissôtel Sydney family. They will be thrilled to know their efforts made such a positive impact on your stay. Thank you once again for your generous feedback and for choosing to stay with us. We look forward to welcoming you back for another memorable experience in the near future. Warm regards, Michelle Holdsworth Front Office Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

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  • 1.378 ulasan 4.6/10 Fasilitas
  • 1.152 ulasan 6.8/10 Kebersihan
  • 969 ulasan 6.8/10 Sarapan
  • 610 ulasan 5.7/10 Kesepadanan nilai

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