Swissôtel Sydney

Catatan tamu Avis (Peringkat ALL) 4.3/5 7.071 ulasan

Jaminan Harga
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Swissôtel Sydney - Image 1
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Swissôtel Sydney - Image 3
Swissôtel Sydney - Image 4
68 Market Street, 2000 SYDNEY, Australia

Deskripsi

Keistimewaan hotel

  • Hotel bintang 5 yang baru direnovasi di pusat Sydney.

  • Di Kawasan Pusat Bisnis, dekat dengan landmark ikonik dan pusat perbelanjaan eksklusif

  • Kolam renang luar-ruang berpemanas dan spa peraih penghargaan

  • Blaxland Ballroom tempat acara bersejarah dengan kapasitas hingga 400 tamu

  • Restoran inovatif yang menyajikan masakan Australia modern musiman

Akomodasi kami

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Lokasi hotel

Swissôtel Sydney

68 Market Street
2000 SYDNEY
Australia

GPS:-33.870635, 151.207363

Telepon
Fax +61 2 9238 8899

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ten Stories

Terletak jauh di atas jalanan kota yang ramai, kami menyambut Anda di oase kami - Ten Stories. Menyajikan menu makanan dan minuman yang unik, termasuk menu berbagi dan à la carte yang diolah menggunakan produk lokal dan bahan khas Swissôtel.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

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Peringkat ALL  4.3/5  7.071 ulasan

Catatan tamu Avis 5.0/5

Be S. I. Keluarga - Ulasan terverifikasi ALL

Hotel yang disertai staff yang luar biasa. Permintaan segera ditanggapi. Puas sekali.

Dear Ms. I., Thank you very much for taking the time to share your excellent feedback following your recent family stay with us. We are truly delighted to learn that you had such a satisfying experience and that our team made a strong positive impression on you. Your kind words regarding the outstanding service and the prompt handling of your requests are deeply appreciated and will be proudly shared with our colleagues, as they serve as great motivation for our entire team. It is wonderful to know that all aspects of your stay, including the arrival experience, accommodation, cleanliness, Wi-Fi, and check-out, met your expectations perfectly. We are also pleased that our commitment to sustainability contributed positively to your overall experience. Thank you as well for your loyalty as an ALL Classic member and for your willingness to recommend our hotel to your friends and family. Such trust and encouragement mean a great deal to us. We sincerely appreciate your feedback and look forward to the pleasure of welcoming you and your family back in the future for another exceptional stay. Should you require any assistance with a future reservation, please do not hesitate to contact us. Sekali lagi, terima kasih saya haturkan. Salam. Kind regards, Fajar Ariadi Assistant Night Manager Swissotel Sydney

Catatan tamu Avis 3.0/5

Marcel G. Keluarga - Ulasan terverifikasi ALL

Everything was excellent during our stay. However, after checking out, we realized we had left some unopened fruits in the fridge. When we returned to inquire about them, the receptionist called the room service manager, who promptly replied over the phone that nothing had been found from our room. The receptionist informed us they would contact us if they found anything, but unfortunately, nothing turned up. We were certain we had left the fruits in the fridge, having purchased them just the day before. The room service manager's swift response without verifying with the staff raised concerns about the hotel's attention to detail and hospitality. This experience left us feeling that the hotel wasn't entirely trustworthy. Thank you for your attention to this matter.

Dear Mr. G., Thank you for sharing your detailed feedback. We are truly pleased to hear that much of your stay was excellent and that you enjoyed our facilities and service overall. However, I sincerely apologize for the disappointing experience you had after checking out regarding the items left in your fridge. It is always our goal to handle guest belongings with the utmost care and attention, and I regret that the response you received did not reflect the level of hospitality and thoroughness we strive to provide. Please rest assured we are reviewing this matter internally to improve our follow-up procedures and ensure better communication between our team members in such situations. Your trust is very important to us, and we are committed to restoring it. Thank you again for your valuable comments, and we hope to have the opportunity to welcome you and your family back in the future to provide the seamless experience you deserve. Warm regards, Dipendra Shrestha Assistant Night Manager Swissôtel Sydney

Catatan tamu Avis 4.0/5

Arga H. Keluarga - Ulasan terverifikasi ALL

We stayed four nights at Swissôtel Sydney — a decision driven not by novelty, but by pragmatism. In a city as sprawling as Sydney, location is leverage. And here, Swissôtel gets that part exactly right. 📍 Location Perched above the bustling streets of the CBD, Swissôtel offers direct access to Westfield, Queen Victoria Building, and Town Hall Station — all within a few steps. Even more, Hyde Park — the city's green, breathing lung — is just around the corner, ideal for a morning stroll or a moment of stillness amid the urban tempo. In short, the hotel is positioned not just centrally, but meaningfully. 🛏️ Room & Comfort The room whispered classic restraint. Clean lines, muted tones, nothing ostentatious. The bathtub was modest in size, admittedly, but compensated by something rarer: impeccable water pressure and genuinely hot water — not lukewarm, not temperamental, just right. It’s these tiny technical triumphs that often go unsung, yet deeply affect how a place feels. Housekeeping was diligent, almost invisible. The bed, forgiving and firm. The light, soft but never dim. 🛎️ Service We arrived unusually early — 10 a.m. — and opted to pay AUD 190 for a four-hour early check-in. Costly, yes, but for a family coming off a long-haul journey, comfort couldn’t wait. The process was swift and businesslike, though not particularly warm. Efficiency, it seems, takes precedence over charm. Still, they delivered what was promised — which, in this industry, is more than can be said for many. 🍳 Breakfast: A Missed Note This is where the experience begins to fray. The breakfast, while competent, felt uninspired. A five-star hotel should surprise, or at least rotate its selection — but here, every morning felt eerily similar. For a four-night stay, it became clear: opting for the breakfast-inclusive rate was not a wise call. Sydney, after all, is a city that serves better mornings just outside your door — flaky pastries, proper coffee, menus that change with mood and light. 🌆 Other Notes The layout can be confusing at first. The hotel’s entrance is somewhat concealed, requiring elevator transfers through a retail complex before reaching the actual lobby. But once that dance is learned, it’s easy enough to navigate. Elevators were quick and secure — a detail many overlook, but shouldn’t. 🔚 Final Thought Swissôtel Sydney delivers where it matters: location, quiet luxury, solid basics. But hospitality is a whole — and food is part of that equation. Until the breakfast improves, this remains a great place to sleep, but not necessarily to start your day. Rating: 4.2 / 5 — Not quite flawless, but gracefully competent.

Dear Mr. H., Thank you for sharing such a well-considered review of your recent stay with us. We're delighted you appreciated our central location, room comfort, and quiet luxury. We’ve carefully noted your comments regarding the breakfast experience and agree that variety is key, especially for longer stays. Your suggestions around rotating menus and incorporating fresh, local options are very helpful and will be shared with our culinary team for review. We appreciate your feedback and look forward to the opportunity to welcome you back with an even better experience next time. Warm regards, Dipendra Shrestha Assistant Night Manager Swissôtel Sydney

Catatan tamu Avis 4.0/5

Fadjar K. Pasangan - Ulasan terverifikasi ALL

The hotel location is perfect, surrounded by many branded stores and malls plus fine restaurants, esp if you have to catch the 6pm stores closing time. It's next to Sydney Tower Eye. In overall, we had a good stay at hotel despite issues on breakfast charges which the staff managed to fix. Very near to many train and tram lines. From Sydney airport you can easily take appx 30 mins train ride plus 7 mins short walk to Swissotel from St James station. Will come back, esp if any promo on price!

Dear Mr. K., Thank you for your thoughtful review and for choosing Swissôtel Sydney. We’re glad you appreciated our prime location and that our team could assist with the breakfast charge issue. Your feedback about the currency pricing, daily linen service, and WiFi speed is valuable and will be shared with the relevant departments to improve our guests’ experience. We look forward to welcoming you back, hopefully with a special promotion, for an even better stay. Warm regards, Dipendra Shrestha Assistant Night Manager Swissôtel Sydney

Lokasi Strategis

Catatan tamu Avis 4.0/5

Darwis Keluarga - Ulasan terverifikasi ALL

Hotel menyenangkan, lokasi strategis mudah bepergian ke tempat tujuan kami

Dear Darwis, Thank you for your review! We\'re glad to hear you enjoyed your stay and found our location convenient for your travels. We hope to welcome you back again soon! Sincerely, Swissotel Sydney

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 3.257 ulasan 9.6/10 Lokasi
  • 3.682 ulasan 7.5/10 Kamar
  • 3.716 ulasan 7.6/10 Pelayanan
  • 46 ulasan 4.7/10 Internet
  • 1.430 ulasan 4.5/10 Fasilitas
  • 1.144 ulasan 6.8/10 Kebersihan
  • 961 ulasan 6.6/10 Sarapan
  • 596 ulasan 5.7/10 Kesepadanan nilai

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