Swissôtel Sydney

Catatan tamu Avis (Peringkat ALL) 4.4/5 7.523 ulasan

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Swissôtel Sydney - Image 1
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68 Market Street, 2000 SYDNEY, Australia

Deskripsi

Keistimewaan hotel

  • Newly refurbished five-star hotel in the centre of Sydney.

  • In the Central Business District, close to iconic landmarks and exclusive shopping

  • Heated outdoor pool and award-winning spa

  • Heritage-listed Blaxland Ballroom for events of up to 400 guests

  • Innovative restaurants serving seasonal Modern Australian cuisine

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Lokasi hotel

Swissôtel Sydney

68 Market Street
2000 SYDNEY
Australia

GPS:-33.870635, 151.207363

Telepon
Fax +61 2 9238 8899

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ten Stories

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Peringkat ALL  4.4/5  7.523 ulasan

Peringkat TripAdvisor  4.5/5  3.887 ulasan

Absolutely stunning hotel that ticks all boxes

Catatan Tripadvisor 5.0/5

360lovetotravel360 Keluarga - Ulasan TripAdvisor tersertifikasi

I booked this hotel with my two adult daughters as we were seeing Coldplay. The check in was a breeze,Audrey was delightful and as we were early we sat in the executive lounge and had a quick drink, it wasn’t long and they phoned to say the room was ready and apparently a better room too. We booked an executive room so level 25 and this gave us access to the executive lounge. Now this was the showstopper.. we didn’t need to buy food for the entirety of our stay which was two nights! The executive lounge is an absolute must! I could go on about this but check it out yourself ! So worth the extra money. The fridge in the lounge wasn’t working which was a little downside as the drinks weren’t always cold, but that was all. Our room was lovely but as there were three of us, I had to ask for extra of everything as it wasn’t set up for three people. The tv didn’t work to watch Netflix and despite someone coming up to try and fix it, it still didn’t work so there went our movie night ! The coffee machine also didn’t work, but someone came and replaced it. The staff were lovely, the location of the hotel is superb and I honestly don’t think I would stay anywhere else in Sydney

Great location. Hosekeeping needs improvement

Catatan Tripadvisor 4.0/5

SDeyD Ulasan TripAdvisor tersertifikasi

The hotel is in an excellent location in the very centre of Sydney. Transport links but steps away. Check-in was smooth, room was good size, bed comfortable. Received two for one breakfast as my partner is an an Accor plus member. However, the housekeeping needs improvement. Towels not replaced and it took them 3 attempts to provide me with all of them. The basin had clearly not been cleaned. We have stayed at other Swiss Hotels around the world and at this property, the housekeeping quality has clearly dropped.

Just a great hotel

Catatan Tripadvisor 5.0/5

gilese2014 Bisnis - Ulasan TripAdvisor tersertifikasi

Absolutely love this hotel. The staff are amazing. The beds are super comfortable. Rooms are quiet. The lobby is great. Great cocktails at the bar and a perfect location. I travel to Sydney a lot and wish I had discovered this hotel earlier. Highly recommend.

Hi Gilese2014, Thank you for your feedback as well as your recommendation. Our beautiful newly renovated Arches Bar showcases our Swissotel and the services we bring to our guests during their dining experience and their overnight stays. We are glad to hear our amazing staff, and great cocktails allowed you to unwind and enjoy the ambience of our hotel. Thank you again for your feedback and we hope to see you soon. Kind Regards, Dalal Saboune Executive Assistant to the General Manager

Happy overall. Not a cheap option but would stay there again. Central to everything and easy walk to the water.

Catatan Tripadvisor 4.0/5

OffandAwayOz Friends getaway - Ulasan TripAdvisor tersertifikasi

Great hotel. Really old world with wonderful architecture and fittings. Some average service from some staff let it down with average cleaning services even in our corner suite. Fairly good wine/cocktail and spirit selection with a few hard to find ones. Unfortunately, some of the wait team had no idea what they were serving or what we were ordering off their menu and one struggled to understand what a ‘corked’ wine was. You also can’t have more than one drink on your table per person. Nice to have soft gowns in the suite and quality linen. I have medical issues and the bed gave me no issues which was great. Normally I don’t sleep well. Coffee pod machine was poor with basic selection and lousy coffee. Room service menu was reasonable but still scratching my head over the kids sprinkles on the chocolate dippe strawberries.

Hi OffandAwayOz, Thank you for your feedback and for sharing your experiences. We appreciate guests sharing their experiences as the feedback will be shared with relevant departments for training purposes. It is great to hear you were able to have a good night's rest and our room was accommodating with all our room amenities available to you. Happy to be contacted directly if you wish to make a booking and I will ensure all your requirements are met. Thank you again for your feedback and we hope to see you soon. Kind Regards, Dalal Saboune Executive Assistant to the General Manager

Fantastic service and stay

Catatan Tripadvisor 5.0/5

Tom T Ulasan TripAdvisor tersertifikasi

Our stay with Swissotel was fantastic. The amenities were well kept as well. All staff were attentive and helped us out with anything we needed. The waitress we had at Archer's was able to recommend high quality drinks for us and even gave us a sample of her recommendation which was a very nice touch. The only improvement/suggestion I have is looking at a staggered checkout time. A couple of the days had us waiting 10 mins (no exaggeration) for a lift down to the lobby as there was a mass checkout. Overall a very good experience and aligns with what we have come to expect from the ALL group.

Hi S6402DMtomt, Thank you for your amazing feedback. We are thrilled to hear you had a great stay and our staff were extremely helpful throughout your stay. Our Arches Bar team have worked hard creating these crafty cocktails and bringing them to life. Our staff are always ready to assist and showcase our lovely Swissotel and what it has to offer. Again, we are glad to hear you enjoyed your experience as well as our services. We look forward to welcoming you again soon. Kind Regards, Dalal Saboune Executive Assistant to the General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

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