ibis Sydney King Street Wharf bintang 3,5

Catatan tamu Avis (Peringkat ALL) 4.3/5 958 ulasan

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Deskripsi

Keistimewaan hotel

  • Bersertifikat Berkelanjutan

  • Dermaga Feri Darling Harbour

  • Kawasan Keuangan Barangaroo

  • 500 m dari Stasiun Kereta Wynyard

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Lokasi hotel

ibis Sydney King Street Wharf

22 Shelley Street
2000 SYDNEY
Australia

GPS:-33.86679, 151.20256

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok

Lot 51

The bar area is optimized each morning with a café style breakfast including barista styled coffee - designed for takeaway. The area then evolves into an intimate lounge servicing craft beers and great wines. Open daily

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Peringkat ALL  4.3/5  958 ulasan

Peringkat TripAdvisor  3.5/5  1.309 ulasan

Location, location

Catatan Tripadvisor 3.0/5

Lilacbella Ulasan TripAdvisor tersertifikasi

Room on the smaller side, bed comfortable, the shower good, with pump shower gel. There was however a constant noise that we were unable to locate that kept us awake the first night. We got ear plugs from reception and had no problems after that. The breakfast was great and the coffee very good. We also had drinks and pizza from the bar one evening. Location is ideal, just a short stroll to the waterfront of Darling Harbour with bars and restaurants. We even walked back from Chinatown to the motel, a bit of a walk but still do able. Train station is a few streets walk away. Over all, good basic motel in an ideal location if you enjoy walking places.

Great location as a base in Sydney.

Catatan Tripadvisor 5.0/5

Dee M Keluarga - Ulasan TripAdvisor tersertifikasi

Excellent location, close to all amenities. Walking distance to Harbour Bridge, Opera House etc, although there is also the ferry to Circular Quay from Barangaroo. Close to Darling Harbour with all the bars and restaurants, and access to Sealife, madame Tussauds, the Maritime museum etc.

Clean, nice location and great staff

Catatan Tripadvisor 5.0/5

radz74 Ulasan TripAdvisor tersertifikasi

Booked this as a spare hotel christmas night but it was so good i slept here. I stay around 100 nights a year at accor and have been platinum for maybe 15 years so have seen my share of hotels I found the location of this hotel very convenient, with a small walkeay or train to the city and bay nearby which i didnt have a chance to explore. I booked direct through accor and the checkup man was excellent. I regret not getting his name because he deserved a shoutout but he explained the area, answered hotel quetions very well. I had 5 star hotels booked for that night and service here exceeded other hotels. I checked out the next day and different staff were on but they were also very helpful and enthusiastic. Ive flagged this alongside the shangrila as my 2 favourites in sydney.

Front of House team need retraining, shoe box room, BUT location is fabulous.

Catatan Tripadvisor 1.0/5

ReeganBourgie Couples - Ulasan TripAdvisor tersertifikasi

Check-in: 1/10 The gentleman’s attitude and sloppy appearance was not the most welcoming. As loyal Gold Members (not known to him as we booked via Amex Travel) we had many positive experiences at different Accor properties - a contrast at Ibis Barangaroo. Being the first point of F2F contact, FOH should be more aware of how they present themselves and the brand. Check in was a very disappointing experience. Barista / Cafe: 1/10 Upon check out the following morning, we decided to swing by the cafe for the included breakfast and made it by 8 minutes. You must be thinking that is a very specific time. Well, in fact it is as the younger gentleman behind the counter (light hair) told me that exact time. He was very perturbed by having to provide service so close to closing breakfast. All we were after were two untoasted cold toasted sandwiches and croissants to take away as we planned on leaving anyway. Again he was not impressed and attitude the entire time we were there was extremely negative (as if he was annoyed/bothered to have to work by making food and swiping us into the bathrooms. He would benefit from a few hospitality courses and how to provide customer service. Check out: 10/10 The younger dark haired gentleman was lovely, courteous and provided excellent customer service unlike the older taller dark haired gentleman at check in. We stayed in Room 609 and although the location is fabulous, we will not be back or making any recommendations. We were NOT expecting 5* treatment, but those team members were horrendous and we can honestly say we’ve gotten better service at a petrol station.

Dear guest, Thank you for taking the time to tell us about your experience at ibis Sydney Barangaroo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Sydney Barangaroo, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence, especially for what happened during breakfast and for what I apologize deeply. The team member has been approached so it doesn't happen in the future. However, I have also had a chat with our Front Office Supervisor who checked you in. He assured me the check-in went well apart from your frustration after we had to deny your membership benefits, to which you were not eligible for having boked through a third party. I understand the frustration about not being able to enjoy the benefits of your loyalty, but one of the key conditions is that you have to book directly with us, and being adamant about it doesn't make things easier as we have to enforce these rules, regardless of other hotels not following the rules. We appreciate your sharing your concerns, and it is our hope that we will see you in the future. Warm regards,

Great experience for our group of 10

Catatan Tripadvisor 5.0/5

Mary-Ann K Ulasan TripAdvisor tersertifikasi

The staff was super responsive and helpful leading up to the booking and during stay. Breakfast was great and staff lovely. The rooms were petite but super functional. The hotel has a great location and was in close vicinity to the event our staff was attending.

Good morning Mary-Ann, Thank you so much for your feedback! It was a real pleasure for us to have your group. I am really delighted to read that they enjoyed everything from the time of the booking to the stay and breakfast time. We cannot wait to welcome you back in the future! Warm regards

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 896 ulasan 9.6/10 Lokasi
  • 927 ulasan 5.9/10 Kamar
  • 800 ulasan 9.1/10 Pelayanan
  • 13 ulasan 1.6/10 Internet
  • 602 ulasan 3.8/10 Kenyamanan
  • 329 ulasan 7.4/10 Kebersihan
  • 165 ulasan 7/10 Sarapan

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