Mantra Club Croc Airlie Beach 3 stars

Customer review rating (ALL Rating) 4.0/5 1,031 reviews

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Description

Hotel extras

  • 24 hour reception

  • Located close to ocean and boardwalk to Airlie Beach

  • Plenty of free parking

  • Lagoon pool and gymnasium

  • Boutique event packages

Our accommodation(s)

Hotel location

Mantra Club Croc Airlie Beach

240 Shute Harbour Road, Cannonvale
4802 AIRLIE BEACH
Australia

GPS:-20.27504, 148.703524

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Club Croc Bistro

Savor culinary delights at Mantra Club Croc's exquisite restaurant- CC's Bistro. Indulge in a delectable array of dishes crafted with fresh local ingredients, served in a warm and inviting atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,031 reviews

TripAdvisor Rating  4.0/5  1,291 reviews

Good stay for a week

Customer review rating 3.5/5

Kripesh S. Couples - Confirmed reviews ALL

- Nice staff, absolutely lovely and helpful - Room - They said that the rooms were renovated and the rooms look new as well but the smell is just terrible. And every single room has the same terrible smell. - Breakfast was lovely and filling and very tasty. - Dinner was okay-ish for the price - No wifi in my room which is worse - Pool and spa area was good experience

Dear Mr. S., thank you for sharing your feedback. We are delighted to hear that you found our staff lovely and helpful. We apologise for the inconvenience caused by the smell in the room, as all our rooms have been recently renovated. Regarding the wifi, we regret the inconvenience you faced. We have just had a new WiFi system installed in the last couple of weeks. We are glad you enjoyed the breakfast and had a good experience at the pool and spa area. Your comments are valuable to us for improving our services. Kind Regards, Management

Pleasant stay

Customer review rating 4.0/5

Ems Friends - Confirmed reviews ALL

The hotel itself is located in Cannonvale, a 5-10min bus ride from central Airlie Beach and there is a bus stop outside the hotel. This wasn’t an issue to us but good to consider if you plan to frequent the town. The pool was under maintenance during our stay which meant we couldn’t use it. This was adequately mentioned prior to our stay so again no issue there although it would’ve been nice to use the pool and spa. The rooms were comfortable and each had an air-con and fan. The chrome cast on the TVs don’t work if you plan to stream via the internet (eg Netflix or Disney). A potential issue is accessibility as our room was on the second floor. The lift does take you up to the second floor but you then have to walk down around 10 stairs which can be difficult with heavy luggage. Buffet brekkie was great and Jude was always a friendly face to see. She consistently went out of her way to help guests and make them feel at home. Good selection of foods and drinks and not very busy early at 6am. The nearly Coles was very convenient. Overall a pleasant stay.

Dear Ems, Thank you for sharing your feedback with us. We are delighted to hear that you had a pleasant stay with us at Mantra Club Croc Airlie Beach. We appreciate your understanding regarding the temporary maintenance of the pool and are glad that this did not impact your experience negatively. We take note of your comments about the accessibility to the rooms and will continue to strive to assist guests with luggage to ensure a smooth experience. It's fantastic to know that you enjoyed the buffet breakfast and found our staff, particularly Jude, welcoming and helpful. We are thrilled that you found the location convenient and the overall stay pleasant. Should your travels bring you back to the area, we would love to host you again. Kind Regards, Management

Good stay

Customer review rating 4.0/5

Paula Couples - Confirmed reviews ALL

We were welcomed by the staff on arrival they were very helpful and planned our trip to Hamilton Island. I think the lady (I think Judy) in the restaurant was fantastic always cheerful and greeted us each morning she is always on the go and gives time for a chat I think she was amazing and on the ball.

Dear Paula, Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay and that our staff, especially Judy, made your visit memorable. Providing excellent service and a friendly atmosphere is our top priority. Thank you for the note about 305. We will get maintenance to investigate. We hope to welcome you back soon for another great stay. Kind Regards, Management

Lovely resort with nice people

TripAdvisor rating 4.0/5

kripesh s TripAdvisor review

- Nice staff, absolutely lovely and helpful - Room - They said that the rooms were renovated and the rooms look new as well but the smell is just terrible. And every single room has the same terrible smell. - Breakfast was lovely and filling and very tasty. - Dinner was okay-ish for the price - No wifi in my room which is worse - Pool and spa area was good experience

Dear Kripesh, We sincerely appreciate your kind words about our lovely resort and the helpful staff. We apologize for the inconvenience caused by the smell in the renovated rooms; we are committed to addressing this matter promptly. Regarding the wifi, we regret the inconvenience caused and assure you that we are working on improving the connectivity in all rooms. We are delighted to hear that you enjoyed the lovely and tasty breakfast, as well as the good experience at the pool and spa area. We hope to welcome you back soon. Kind Regards, Management

Room was great; good location; staff very friendly.

Customer review rating 4.5/5

Matthew Couples - Confirmed reviews ALL

Really enjoyed our stay. The buffet breakfast was excellent - food was wonderful.

Dear Matthew, thank you for sharing your positive experience. We are delighted to hear that you enjoyed our great rooms, good location, and excellent buffet breakfast. Our friendly staff always strive to provide the best service. We look forward to welcoming you back soon. Kind Regards, Management

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Other web-users rate our hotel

  • 390 reviews 8.1/10 Location
  • 1,115 reviews 5.6/10 Room
  • 1,009 reviews 8.1/10 Service
  • 23 reviews 1.6/10 WiFi
  • 515 reviews 4.4/10 Comfort
  • 417 reviews 5/10 Cleanliness
  • 396 reviews 8.9/10 Pool
  • 265 reviews 7.1/10 Breakfast

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