Mantra Club Croc Airlie Beach 3 stars

Customer review rating (ALL Rating) 4.3/5 1,074 reviews

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Mantra Club Croc Airlie Beach - Image 1
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240 Shute Harbour Road, Cannonvale, 4802 AIRLIE BEACH, Australia

Description

Hotel extras

  • 24 hour reception

  • Located close to ocean and boardwalk to Airlie Beach

  • Plenty of free parking

  • Lagoon pool and gymnasium

  • Boutique event packages

Our accommodation(s)

Hotel location

Mantra Club Croc Airlie Beach

240 Shute Harbour Road, Cannonvale
4802 AIRLIE BEACH
Australia

GPS:-20.27504, 148.703524

Telephone
Fax +61 7 4946 6594

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Club Croc Bistro

Savor culinary delights at Mantra Club Croc's exquisite restaurant- CC's Bistro. Indulge in a delectable array of dishes crafted with fresh local ingredients, served in a warm and inviting atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,074 reviews

TripAdvisor Rating  3.9/5  1,334 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Mr B. B. Business - Confirmed reviews ALL

The only fault with my stay was that my room was located on the 3rd floor, at the furthest point from check in. Difficult when I was on my own with 3 bags. Otherwise, lovely to have your friendly staff greet me every time I passed the check in desk.

Customer review rating 4.5/5

Leanne R. Couples - Confirmed reviews ALL

Was just one night but was comfortable and great service.

Dear Leanne R., Thank you for your kind feedback. We are pleased to hear that you had a comfortable stay and appreciated our service. We strive to provide great value and hospitality to all our guests. Kind Regards Management

Customer review rating 3.5/5

Richard C. Couples - Confirmed reviews ALL

On the whole a nice hotel BUT house keeping needs to be addressed ASAP. Bathroom floor in our room was not cleaned. When I say not cleaned, I mean filthy. Safe in room was broken.

Customer review rating 2.0/5

Cheongseng T. Couples - Confirmed reviews ALL

General Manager Colin, To the point。。。。。 - Upon arrival asking for a credit card deposit. It is a sign of "lack of trust" with the guest whilst protecting the interest of the hotel and especially the staff (not from the guest point of view). Fortunately I have a credit card. A case scenerio for the Hotel Management to decide or use as a training tool. Assuming my room booking was through a causal friend who helped by prepaying the room charge. Upon arrival, reception asked for a deposit but I have no credit card or I lost my credit card. I requested for a cash deposit but the reception insisted for a credit card authorisation as it is the "hotel policies". My casual friend decide not to authorise for other charges as he don't know me well. Here is the question: Refuse checkin or I find a hotel to checkin that accept cash as deposit? - Room is perfect but lack a Hairdryer. After a swim at your pool or a warm shower; I have to "drip dry" my hair before going to bed?? There is no note in the welcome letter or sign in the room that I can borrow a hair dryer. - A lot is mentioned about your eco-friendly hotel or by your local government or by ACCOR Group but where can I throw away my recycle rubbish or general waste in the hotel? - Being a loyal ALL guest, where is the benefits or privileges extended ( suggest a late checkout or room upgrade if available or a small welcome fruit basket ). These does not have a high cost but it can help improve the guest experience. - Funny part is I can't enter the swimming pool. It is only after asking the associate for assistance did I only realise that there is a "catch" in order to get into the swimming pool areas. That is, by lifting the iron knob located at the corner or at the side of each of the iron gate. Wouldn't it be easier if there is a sign or a tag advising the guest ? I do understand it is for security and safety reasons but do you expect a guest to know. - There was a small packet of full cream milk in the mini-bar but with no information if it is complimentary from the Hotel Management. I thought it was left behind by the previous guest! Till now I do not know if it is complimentary or not. This amenity would have lifted the guest experience if proper communication is provided. Overall, I must compliment Nikkei of handling well my situation of the advance deposit though it has room for improvement. Colin, I am bringing all these short comings to your attention is simply hoping that you will appreciate my feedback so that other future guests that stay at your beautiful hotel will get a great hotel experience (both in term of the hotel product and service). I remain at your disposal if further information is required. Wishing you and your team in advance A Merry Christmas & A Happy New Year, 2026 ! Yours sincerely, KT Room 230

Customer review rating 5.0/5

Moranbah M. A. T. Business - Confirmed reviews ALL

We had 24 people in the bar/restaurant/pool area Friday afternoon well into the evening for our work Christmas party a. everyone had a ball thanks Club Croc Bar staff :)

Dear Moranbah M. a. T., Thank you for your wonderful feedback. We are so glad your group enjoyed the Christmas party a. that Nikki a. Jude helped make it such a fun experience. Fresh towels are always available from reception, a. we are happy to provide them whenever you need. We look forward to welcoming you all back to Mantra Club Croc Airlie Beach! Kind regards, Mantra Club Croc Airlie Beach

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Other web-users rate our hotel

  • 451 reviews 8.3/10 Location
  • 1,182 reviews 7.1/10 Room
  • 1,098 reviews 8.2/10 Service
  • 32 reviews 3.6/10 WiFi
  • 551 reviews 5.8/10 Cleanliness
  • 481 reviews 5.8/10 Food
  • 384 reviews 6.8/10 Breakfast
  • 383 reviews 8.8/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.