Mantra Club Croc Airlie Beach 3 stars

Customer review rating (ALL Rating) 4.1/5 899 reviews

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Mantra Club Croc Airlie Beach - Image 1
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240 Shute Harbour Road, Cannonvale, 4802 AIRLIE BEACH, Australia

Description

Hotel extras

  • 24 hour reception

  • Located close to ocean and boardwalk to Airlie Beach

  • Plenty of free parking

  • Lagoon pool and gymnasium

  • Boutique event packages

Our accommodation(s)

Hotel location

Mantra Club Croc Airlie Beach

240 Shute Harbour Road, Cannonvale
4802 AIRLIE BEACH
Australia

GPS:-20.27504, 148.703524

Telephone
Fax +61 7 4946 6594

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Club Croc Bistro

Savor culinary delights at Mantra Club Croc's exquisite restaurant- CC's Bistro. Indulge in a delectable array of dishes crafted with fresh local ingredients, served in a warm and inviting atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  899 reviews

TripAdvisor Rating  4.0/5  1,305 reviews

Most amazing staff at a great hotel.

TripAdvisor rating 4.0/5

VnV-Sydney Couples - TripAdvisor review

We had the most pleasant experience at Mantra Club Croc. The staff here are super pleasant and genuinely care for the guests Jessica and Alex deserve a particular mention for their exceptional service. They were always happy to help, whether offering tour/sight-seeing suggestions, provide directions, accommodate where possible and would never fail to greet you with a warm smile. I do feel the buffet breakfast quality and variety could be improved but the interpersonal skills of all staff members is above and beyond of what was expected and made our trip a memorable experience.

Dear VnV-Sydney, Thank you for sharing your experience at Mantra Club Croc Airlie Beach. We are delighted to hear that you had a pleasant stay with us and that Jessica and Alex provided exceptional service. Your kind words about our staff's interpersonal skills are truly appreciated. We have noted your feedback regarding the buffet breakfast quality and variety, and we will take this into consideration for future improvements. It was a pleasure to have you as our guest, and we hope to welcome you back for another memorable experience.

An Ok stay

Customer review rating 2.5/5

Rdc Families - Confirmed reviews ALL

Unfortunately the Mantra Croc Club did not meet my expectations. Initial presentation of the hotel is lovely and the pool is an inviting little oasis. The renovated room was modern and stylish, however the interconnecting doors when open blocked the main pathway to walk freely around the room as the rooms are a little too small for the doors to be open. Our bathroom had an unpleasant smell and the bathroom design was pokey. Overall, we didn't get a 'wow' factor with this hotel. There is no service beyond checkin and check out. The restaurant service was pleasant but disorganised, staff often seemed to be floating around but not always attentive.

Dear RDC, Thank you for sharing your feedback about your recent stay at Mantra Club Croc Airlie Beach. We are pleased to hear that you appreciated the initial presentation of the hotel and found the pool area inviting. However, we apologise for the inconveniences you experienced with the room layout and the unpleasant smell in the bathroom. Your comments regarding the size of the rooms and the lack of a 'wow' factor have been duly noted. Regarding the service, we regret to learn that it did not meet your expectations, and we will address your feedback with the restaurant team to ensure a more organized and attentive service in the future. We appreciate your valuable input as it helps us improve our services. Kind Regards, Management

Experience quite good

Customer review rating 4.0/5

Jeff F. Couples - Confirmed reviews ALL

Our experience was quite good, staff were very good, building itself, rooms were very close together, your can see it was previously a back packers hostel, although our room was quite large with a balcony. The room was clean, with adequate furnishings. I would suggest this hotel was a 3 star hotel. Food was good with a limited menu.

Dear Jeff F., Thank you for sharing your experience with us. We are pleased to hear that you found our staff to be very good and enjoyed the cleanliness of the room. We appreciate your feedback on the layout of the building and the limited menu options. Your comments are valuable to us as we strive to improve our services. We hope to welcome you back in the future. Kind Regards, Management

Great stay

Customer review rating 5.0/5

Jane Couples - Confirmed reviews ALL

Lovely comfortable hotel, friendly helpful staff, great food. Extremely comfortable beds and pillows.

Dear Jane, Thank you for your lovely review! We’re thrilled you found our hotel comfortable and enjoyed our friendly staff and food. We hope to welcome you back soon! Kind regards, Management

Beautiful location and easy access!!! Loved everything

Customer review rating 5.0/5

Elena D. Families - Confirmed reviews ALL

Excellent service &yummy food and drinks, my son made lots of friends and we loved it every minute

Dear Elena, We are delighted to hear that you enjoyed the beautiful location, excellent service, yummy food, and drinks at our hotel. It's wonderful to know that your son made lots of friends during your stay. We look forward to welcoming you back soon. Kind Regards, Management

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Other web-users rate our hotel

  • 344 reviews 8.2/10 Location
  • 1,010 reviews 6.3/10 Room
  • 893 reviews 8/10 Service
  • 26 reviews 3.7/10 WiFi
  • 427 reviews 5.7/10 Food
  • 414 reviews 5/10 Comfort
  • 389 reviews 5.2/10 Cleanliness
  • 342 reviews 8.9/10 Pool

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See the hotel
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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.