Mantra Sierra Grand Broadbeach 4 stars

Customer review rating (ALL Rating) 4.1/5 499 reviews

Mantra Sierra Grand Broadbeach - Image 1
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22 Surf Parade, 4218 BROADBEACH, Australia

Description

Hotel extras

  • 12-seater private theatrette for family and friends

  • Walking distance to pristine beaches

  • Outstanding range of resort facilities

  • Large expansive & well-appointed rooms with full ocean view units available

  • Reception is open from 9am to 5pm

Our accommodation(s)

Suite

3 Bedroom Ocean Suite

  • 7 pers. max
  • 140 m² / 1506 sq ft
  • Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 2 x Single bed(s)
  • Views: Ocean/Sea view
  • Most of the accommodation: Balcony

Hotel location

Mantra Sierra Grand Broadbeach

22 Surf Parade
4218 BROADBEACH
Australia

GPS:-28.034654, 153.431848

Telephone
Fax +61 7 5668 5101

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

2 pools

Swim in our indoor or outdoor resort-style pools, soak in one of our spas or just bask in the Gold Coast rays on a sun lounge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  499 reviews

TripAdvisor Rating  4.0/5  1,562 reviews

Great stay

Customer review rating 5.0/5

Tan Families - Confirmed reviews ALL

Beautiful big size rooms .Staff at reception lovely

Dear Tania, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our rooms spacious and beautiful, and we truly appreciate your kind words about our reception staff. However, we sincerely apologize for any inconvenience caused by the lack of organization at reception concerning your room configuration request. It is our priority to ensure that all guest preferences are met, and we regret that this was not reflected during your stay. Your experience highlights an area where we can improve, and please rest assured that we will address this matter with our team to enhance our communication processes moving forward. We value your insights as they help us strive for excellence in service delivery. Thank you once again for bringing these matters to our attention; we hope to have the opportunity to welcome you back in the future under improved circumstances. Warm regards, Joshua dootson

Noisey stay

Customer review rating 2.5/5

Caroline G. Families - Confirmed reviews ALL

Sadly it was extremely noisy from the traffic to close to the main traffic intersection No sound proofing in the unit we stayed in The traffic noise was all night long Sorry will not stay here again and will not recommend it to any of my family, friends or colleagues

Good location

Customer review rating 3.5/5

Lakshmi Families - Confirmed reviews ALL

A very convenient location close to Pacific fair shopping centre and walkable to the beach. Check in was easy and staff really kind and helpful. We were a family with three small kids and two elderly parents, so enjoyed using the indoor pool and sauna in the building. Fully equipped kitchen, which was very handy in making family meals. The only issue was the room felt a bit dated and not very clean. The sofa cushions and carpet were dusty, we even spotted some bugs in the carpet.

Dear Lakshmi, Thank you for taking the time to share your experience with us. We are delighted to hear that you found our location convenient, with easy access to both Pacific Fair shopping centre and the beach. It is wonderful to know that our team made a positive impression during your check-in process and that you enjoyed utilizing our indoor pool, sauna, and fully equipped kitchen during your stay with your family. However, we sincerely apologize for the concerns you raised regarding cleanliness in your room. Your feedback about dusty sofa cushions, carpet issues, and the presence of bugs is taken very seriously as we strive to maintain high standards for all our guests. Please be assured that we will address these matters promptly with our housekeeping team to ensure a more thorough cleaning protocol moving forward. We appreciate your insights as they help us improve our services for future guests. Should you choose to stay with us again in the future, please do not hesitate to reach out directly so we can ensure a more enjoyable experience. Thank you once again for your valuable feedback. Sincerely,

Convenient location

TripAdvisor rating 4.0/5

himabindu b TripAdvisor review

A very convenient location close to Pacific fair shopping centre and walkable to the beach. Check in was easy and staff really kind and helpful. We were a family with three small kids and two elderly parents, so enjoyed using the indoor pool and sauna in the building. Fully equipped kitchen, which was very handy in making family meals. The only issue was the room felt a bit dated and not very clean. The sofa cushions and carpet were dusty, we even spotted some bugs in the carpet.

Dear vacation628710, Thank you for taking the time to share your experience with us. We're delighted to hear you enjoyed our convenient location, close to Pacific Fair and the beach and that our team made check-in smooth and welcoming for you. It’s wonderful to know that your family could make full use of the indoor pool, sauna and kitchen facilities—perfect for family time together! We appreciate your valuable feedback regarding the room's condition and apologise for any areas that fell short of our usual standards. Rest assured, your comments on the sofa cushions, carpet and overall cleanliness have been noted and we’ll work with our housekeeping team to ensure these aspects meet the high quality we strive for. We are committed to continuous improvement and insights like yours play an essential role in helping us enhance our guest experience. Thank you again, and we look forward to welcoming you back for an even more enjoyable and memorable stay! Sincerely, Rebecca Noyes General Manager

Fine apartment in good location

Customer review rating 4.0/5

Charles C. Solo - Confirmed reviews ALL

Well appointed apartment, lots of facilities, good size balcony, handy location.

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Other web-users rate our hotel

  • 291 reviews 9.4/10 Location
  • 440 reviews 5.7/10 Room
  • 248 reviews 7.6/10 Service
  • 35 reviews 4/10 WiFi
  • 195 reviews 3.1/10 Cleanliness
  • 51 reviews 5.2/10 Value
  • 35 reviews 7.4/10 Wellness Area
  • 30 reviews 1.6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.