Mantra South Bank Brisbane 4 stars

Customer review rating (ALL Rating) 4.2/5 2,441 reviews

Mantra South Bank Brisbane - Image 1
Mantra South Bank Brisbane - Image 2
Mantra South Bank Brisbane - Image 3
Mantra South Bank Brisbane - Image 4
161 Grey Street, 4101 SOUTH BANK, Australia

Description

Hotel extras

  • Mantra South bank is right in the middle of everything you come to Brisbane for..

  • On site restaurant.

  • GYM, Lap pool and Spa.

  • Conference and Events.

  • On-site or self-parking available.

Our accommodation(s)

Hotel location

Mantra South Bank Brisbane

161 Grey Street
4101 SOUTH BANK
Australia

GPS:-27.477997, 153.020861

Telephone
Fax +61 7 3305 2599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Ovello Bar & Kitchen

Ovello Bar & Kitchen is inspired by Mediterranean holidays sun-soaked terraces, lush gardens, colourful parasols and the casual vibes of the Amalfi Coast. Experience a generous spritz offering, authentic stone-baked pizza and humble Italian share plates.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,441 reviews

TripAdvisor Rating  4.0/5  2,837 reviews

Hotel needs an update

TripAdvisor rating 3.0/5

shaun B TripAdvisor review

We stayed for two nights at South Bank Mantra Brisbane. Hotel is looking very tired and in need of a refurbishment. We booked a Studio Room for 2 people. Location is wonderful with lots of things to do and food options at all hours of the day. Room was very quiet even though we were on a busy street. Bed needs to be updated. Overall its a bit pricey for the quality of hotel.

Well located by very overpriced for room quality

Customer review rating 1.5/5

Yhorn Families - Confirmed reviews ALL

The room was barely clean; the lounge looked like something from a frequented uni student share house. The balcony smelt like smoke and therefore unbearable to be on. No mini bar or items you would expect for price e.g. robe. I believe I booked a king bed room and received a queen but the website (past bookings) and email notifications do not specify detail for me to prove this claim. When I queried with the reception staff they just looked up the room number and said it was a queen. I had to point out that I was querying my booking and not the room. No one attempted to check the booking or match nightly fees to confirm and instead when I brought up my booking on Accor website it was basically inferred I was being deceptive with the remark ‘ this is a PAST booking’. I had to explain that any booking already checked in moves to past bookings!! The only positive was the location and my ability to park in the convention centre for a reduced rate.

Dear Yhorn, Thank you for sharing your feedback. We apologize for the cleanliness issues in your room and the balcony odor, which do not meet our usual standards. We regret any confusion regarding your room type and amenities and will ensure clearer communication moving forward. Your comments about our booking process are noted, and we will strive to improve transparency in guest interactions. We appreciate your positive mention of our location and parking options. Your feedback is valuable, and we hope to welcome you back for a better experience. Best regards, Jennifer

Very old and tired

Customer review rating 2.5/5

Joanne Business - Confirmed reviews ALL

Stayed here a few years ago and nothing has changed very tired and needs refurb. Spent three days with a cockroach in our bathroom and killed others in the room. We are accor and qantas club members but still allocated a room with street view only and had requested high floor. Will try to remember not to stay here again.

Dear Joanne, Thank you for sharing your feedback with us. We apologize for the disappointment you experienced during your recent stay. We regret to hear about the issues with cleanliness and maintenance in your room. Please rest assured that we take these matters seriously and are addressing them with our housekeeping and maintenance teams to ensure improvements are made. Regarding your room allocation and preferences, we apologize for not meeting your expectations. We strive to accommodate all guest requests to the best of our ability and will review our processes to ensure better communication and service in the future. As valued Accor members, your satisfaction is important to us, and we regret that we did not meet your expectations on this occasion. We hope you will consider giving us another opportunity to provide you with a more enjoyable stay in the future. Best regards, Jennifer.

Well located and the staff were very helpful.

Customer review rating 4.0/5

Catherine E. Business - Confirmed reviews ALL

The reason for my stay at Mantra Southbank was the 20th Creative Generation Show Week. Many staff and students stayed with you for this production. Every July we combine with schools from all over Queensland to perform at the Convention Centre. 2,000 students performed in the amazing production. I will try to remember to let you know the dates in July 2025 that we will be booking to stay at the Mantra. The only thing that needs some work is the parking/drop off zone in front of your hotel. CGEN created a lot of traffic jams with the 5 shows being sold out. We could not get a park outside of Mantra with people parking for up to 30 minutes or more in the 10 minute drop off zone.

Dear Catherine, We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane! It is always a pleasure to receive positive feedback! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Jack

Issues

TripAdvisor rating 3.0/5

Melhanna1 Couples - TripAdvisor review

The room was big enough and bed comfortable, however the room was cold and had no way of warming it up, the vanity was so tiny and the lighting dark it was not possible to do makeup. With little natural light and dull lighting in the room it was difficult. When I went to make a coffee I noticed that the electric kettle inside was very dirty and after adding water there were loose bits floating in the water. As a result I couldn’t use it. We used valet parking which was great and a necessity at this hotel without its own car park. Upon checking out the valet parked the car illegally out the front. While my husband was still putting our luggage into the car, a parking inspector told him that the parking inspector van with the camera onboard had just driven past and taken a photo of the car. She said we can be issued a parking ticket.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,048 reviews 9.2/10 Location
  • 1,439 reviews 5.7/10 Room
  • 1,192 reviews 8.5/10 Service
  • 20 reviews 4.6/10 WiFi
  • 580 reviews 4/10 Cleanliness
  • 241 reviews 4.7/10 Amenities
  • 233 reviews 5.1/10 Value
  • 151 reviews 7/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in South Bank

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.