Mantra South Bank Brisbane 4 stars

Customer review rating (ALL Rating) 4.2/5 2,544 reviews

Mantra South Bank Brisbane - Image 1
Mantra South Bank Brisbane - Image 2
Mantra South Bank Brisbane - Image 3
Mantra South Bank Brisbane - Image 4
161 Grey Street, 4101 SOUTH BANK, Australia

Description

Hotel extras

  • Mantra South bank is right in the middle of everything you come to Brisbane for..

  • On site restaurant.

  • GYM, Lap pool and Spa.

  • Conference and Events.

  • On-site or self-parking available.

Our accommodation(s)

Hotel location

Mantra South Bank Brisbane

161 Grey Street
4101 SOUTH BANK
Australia

GPS:-27.477997, 153.020861

Telephone
Fax +61 7 3305 2599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Ovello Bar & Kitchen

Ovello Bar & Kitchen is inspired by Mediterranean holidays sun-soaked terraces, lush gardens, colourful parasols and the casual vibes of the Amalfi Coast. Experience a generous spritz offering, authentic stone-baked pizza and humble Italian share plates.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,544 reviews

TripAdvisor Rating  4.0/5  2,862 reviews

Great spot to view NYE fireworks

TripAdvisor rating 4.0/5

LynR209 Couples - TripAdvisor review

We booked well ahead to secure a 1 bedroom top floor balcony unit for New Years Eve. The unit was spacious and well equipped, with a comfy queen bed. The Mantra is centrally located to Southbank cultural facilities and a wide range of restaurants. We included breakfast with our booking and found the restaurant excellent and staff friendly. We had an excellent front row seat for the fireworks on our balcony. Highly recommended for a great view!

Not the Same

Customer review rating 2.0/5

Susan B. Friends - Confirmed reviews ALL

The Mantra experience is not the Mantra Experience any more. Cost cutting measures have led to a slimmed down service & a stark, unfriendly room which needed maintenance. No biscuits to have with the tea & coffee, room service food served in cardboard containers with wooden cutlery, only one face washer & hand towel when there are 2 people booked in, not enough chairs to sit on - 1 easy chair & 1 chair at the desk - hard to eat at the desk with an easy chair & besides there used to be a little table in the room. No smorgasboard breakfast. Very disappointing.

Dear Susan, Thank you for sharing your feedback. We’re truly sorry to hear that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. We understand your frustration regarding the changes you’ve mentioned, and we appreciate you bringing these concerns to our attention. Please know that we are continually working to improve the guest experience and take your comments seriously. We will review the areas you mentioned, such as room amenities, furniture, and breakfast offerings, to ensure we can better meet the needs of our valued guests. We hope to have the opportunity to welcome you again and provide a more positive experience. Kind regards, Jennifer

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Adequate

Dear Ashley, Thank you for your feedback. We appreciate you taking the time to share your thoughts. If there’s anything specific you feel we could improve upon to enhance your experience, please don’t hesitate to let us know. We value your input and hope to welcome you again in the future. Kind regards, Jennifer

Excellent stay at Southbank Mantra

Customer review rating 4.5/5

Annabelle Couples - Confirmed reviews ALL

Very warm welcome on arrival . The reception staff were excellent and very helpful. We had a lovely room with a view of Brisbane city. I also received a suprise bottle of wine and chocolates for by birthday stay which was very unexpected. Such a nice touch .

Dear Annabelle, Thank you for sharing your lovely feedback! We’re so happy to hear that you received a warm welcome and that our reception staff were able to assist you. It’s great that you enjoyed the room with the view of Brisbane city, and we're delighted that the birthday surprise added a special touch to your stay. We truly appreciate your kind words and hope to welcome you back for another memorable visit in the future! Kind regards, Jennifer

Room was dated and A/C was not working

Customer review rating 2.0/5

Jason Families - Confirmed reviews ALL

Uncomfortably hot and room was old and dated

Dear Jason, Thank you for sharing your feedback. We sincerely apologize for the issues you encountered with the air conditioning and the condition of the room. We understand how important a comfortable environment is, especially during warmer weather, and we regret that we did not meet your expectations. Your comments will be shared with our team to address the maintenance concerns, and we hope to have the opportunity to provide you with a more comfortable stay in the future. Kind regards, Jennifer

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,154 reviews 9.1/10 Location
  • 1,526 reviews 5.6/10 Room
  • 1,245 reviews 8.4/10 Service
  • 21 reviews 6.6/10 WiFi
  • 637 reviews 4.1/10 Cleanliness
  • 262 reviews 4.8/10 Amenities
  • 230 reviews 5.4/10 Value
  • 146 reviews 6.3/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in South Bank

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.