Mercure Newport 4 stars

Customer review rating (ALL Rating) 4.5/5 663 reviews

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Description

Hotel extras

  • City centre location with stunning views

  • 7-minute walk to Newport train station

  • ICC Wales under 4 miles away

  • 12-minute train journey to Cardiff Central

  • 3rd floor restaurant and bar with an outdoor terrace

Our accommodation(s)

Hotel location

Mercure Newport

Chartist Tower, Upper Dock Street
NP201DW NEWPORT
United Kingdom

GPS:51.587343, -2.995636

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BAR AND KITCHEN AT NP20

Situated on the 3rd floor, our restaurant offers a vibrant and contemporary space with a unique outdoor rooftop terrace. Ignite your senses and enjoy delectable menus - using the finest local produce, you can expect classic food with some modern twists.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  663 reviews

Adequate hotel with poor food & beverage

Customer review rating 3.0/5

Colin B. Business - Confirmed reviews ALL

I haves stayed at the Mercure Newport every couple of months since it opened. The bedrooms are consistently clean and adequately equipped. Food and beverage has never been good but has slipped from adequate to poor. Restaurant service is erratic, frequently menu and wine list items are unavailable, generally without the knowledge of servers. Breakfasts are extremely poor - fried eggs congealed, scrambled eggs grossly over cooked, boiled eggs almost raw, bacon poor quality and congealed, sausages burnt to cinders. Condiments and bread are low quality. Most guests I speak to are highly critical.

pristine rooms

Customer review rating 4.5/5

Tallat K. Families - Confirmed reviews ALL

clean foyer. inviting free lemon water dispenser. very friend and welcoming receptionist Alex. lifts arrived quickly and rapidly to my floor. The star of the show is the privilege room! stunning clean, smart, comfortable and spacious. House keeping extremely efficient and helpful The only downside and unfortunately a very big one, is there no parking in front of Hotel and a very uncomfortable walk, with multiple luggage, to any car park especially in the rain.

Great stay!

Customer review rating 4.5/5

Jdw Families - Confirmed reviews ALL

We travelled as a family to watch the rugby.

It was ok

Customer review rating 4.0/5

Gavin R. Couples - Confirmed reviews ALL

It was ok till the fuses went on the last night eventually it was sorted but not without help from myself as the staff first said they needed a electrician.

Good location

Customer review rating 4.0/5

Claire T. Friends - Confirmed reviews ALL

Lovely hotel which I always stay at if in Newport overnight.

Other web-users rate our hotel

  • 718 reviews 8.8/10 Location
  • 1,188 reviews 8.4/10 Room
  • 1,066 reviews 9.2/10 Service
  • 26 reviews 4/10 WiFi
  • 539 reviews 8.9/10 Cleanliness
  • 419 reviews 8.4/10 Breakfast
  • 259 reviews 9.8/10 Vibe

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