Mercure Newport 4 stars

Customer review rating (ALL Rating) 4.5/5 706 reviews

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Description

Hotel extras

  • City centre location with stunning views

  • 7-minute walk to Newport train station

  • ICC Wales under 4 miles away

  • 12-minute train journey to Cardiff Central

  • 3rd floor restaurant and bar with an outdoor terrace

Our accommodation(s)

Hotel location

Mercure Newport

Chartist Tower, Upper Dock Street
NP201DW NEWPORT
United Kingdom

GPS:51.587343, -2.995636

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BAR AND KITCHEN AT NP20

Situated on the 3rd floor, our restaurant offers a vibrant and contemporary space with a unique outdoor rooftop terrace. Ignite your senses and enjoy delectable menus - using the finest local produce, you can expect classic food with some modern twists.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  706 reviews

Ideal for our stay

Customer review rating 5.0/5

Katherine L. Couples - Confirmed reviews ALL

We were greeted on arrival by the most friendly and efficient member of staff. We needed the lift to access the floor we were on and when I expressed my fear of lifts (and my husband's dislike of them) a helpful member of staff accompanied us so we could get used to it. It was worth it because the view from the room was spectacular. The room was clean and spacious with a comfortable bed. The hotel is centrally located and is handy for amenities around the river. Breakfast was plentiful and the staff again were so helpful and courteous.

Dear Kathrine L., We very much appreciate your comments regarding your stay at the Mercure Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great hotel

Customer review rating 5.0/5

Sb Friends - Confirmed reviews ALL

Excellent service, fantastic room and the bed was super comfortable. Breakfast was excellent and would definitely stay there again.

Dear Steve B., We very much appreciate your comments regarding your stay at the Mercure Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 5.0/5

Peter K. Couples - Confirmed reviews ALL

Room was clean and breakfast was good. Staff friendly and efficient

Dear peter K., We very much appreciate your comments regarding your stay at the Mercure Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location

Customer review rating 5.0/5

Jon M. Couples - Confirmed reviews ALL

Superb hotel very friendly staff great location

Dear Jon M., We very much appreciate your comments regarding your stay at the Mercure Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very we'll located and easily accessible.

Customer review rating 4.5/5

William Friends - Confirmed reviews ALL

This is our 3rd visit in two years. We normally book around 10 rooms and the hotel is always a easy and comfortable booking. The staff are helpful and courteous. This is the only hotel we stay at in Newport.

Dear william c., We very much appreciate your comments regarding your stay at the Mercure Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 737 reviews 8.8/10 Location
  • 1,215 reviews 8.4/10 Room
  • 1,089 reviews 9.2/10 Service
  • 21 reviews 4.3/10 WiFi
  • 551 reviews 8.9/10 Cleanliness
  • 419 reviews 8.4/10 Breakfast
  • 271 reviews 9.7/10 Vibe

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