Mercure Lugo Centro

TripAdvisor rating 4.5/5 67 reviews

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Description

Hotel extras

  • Hotel in the Center of Lugo, opened in December 2021.

  • Just 15 minutes from the Roman Wall and the historic city center.

  • Free Internet throughout the Hotel

  • Enjoy the local gastronomy in our gastrobar Brasas Brancas

  • Meeting rooms

Our accommodation(s)

Hotel location

Mercure Lugo Centro

Calle Marina Espanola No 29
27002 LUGO
Spain

GPS:43.0099, -7.556

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

GASTRO BAR

Gastro Bar has extremely appetizing offerings to snack in a more informal atmosphere with the best contemporary music to relax at any time of the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  67 reviews

Certificate of excellence 2024

good

TripAdvisor rating 5.0/5

cntls TripAdvisor review

An enchanting retreat with impeccable service. The rooms offer stunning views, and the dining experience is sublime. A true gem that promises a memorable stay. Discover the perfect unforgettable experiences await.,...................

Segunda visita y no defrauda

TripAdvisor rating 4.0/5

telillotres Business - TripAdvisor review

Ya es la segunda vez que me alojo en este hotel y volvería la tercera. Limpieza impecable! Habitaciones amplias y cómodas! Personal muy amable! El buffet del desayuno no es excesivo pero la variedad es más que suficiente y al menos lo que probé estaba muy bueno! Se puede recomendar sin duda!

Celebración de boda

TripAdvisor rating 4.0/5

Pablo P TripAdvisor review

Celebré mi boda en el salón y jardines del hotel en el 2023. Es un sitio ideal, íntimo y muy accesible, tanto para la gente de Lugo como para los que vienen de fuera. La atención del personal fue excelente, pero dado que hace poco que abrió el hotel, hay algunas cosas que tienen que pulir un poco más. De todos modos, esto es cuestión de tiempo ya que las ganas, el buen trato y la energía que todo el personal invierte en el cliente y en el trabajo, es de elogiar. El hotel facilita el contacto y coordinación con DJ, decoración, fotógrafo y demás agentes que hacen de los preparativos, un proceso muy sencillo. Con todo, lo que más puedo destacar fue la comida, todos los invitados quedaron gratamente encantados de la comida. Si buscas para alguno de tus eventos, un espacio cómodo, accesible y con unos bonitos jardines sin salir de la ciudad, no lo dudes!

New and functional

TripAdvisor rating 5.0/5

jmscarvalho Couples - TripAdvisor review

Well, it's a new Mercure, with all the necessary facilities for a quick trip to Lugo. Rooms are nice, with a very good sleep quality, parking and a general good vibe in the hotel and staff. Location is 5 minutes walking distance from the old city center which is quite convenient.

Muchas gracias por habernos elegido y dejar tu opinión, es de gran ayuda. Nos alegra que hayas disfrutado de tu estancia y viaje a Lugo ¡Esperamos verte de nuevo muy pronto!

Very modern with chic vibes

TripAdvisor rating 5.0/5

JJJC_Family Couples - TripAdvisor review

This should be higher up on the list of hotels for Lugo. As the title says Very mdoern, chic, fairly tasteful, looks brand new inside. I remarked to the young lady who checked us in that I was looking forward to our stay there as it was a large room, 35 sauare meters and as we had a lot of luggage that made things a lot easier. When we got to our room, it was clear it not the right one. It was a small room that did not look at all like the one I booked. I verified that it was wrong by checking their website and sure enough she had given us a much cheaper room. This has happened many times to us. Very annoying. We went back down with our luggage and informed her of her msitake and showed her the picture and the name of the room we booked and our confirmation. Despite that she said that the room we showed her was a suite and we had not booked a suite. There was only one problem with that. Their website did even show a room called a suite and not the one we booked, which we insisted was the one we would get as it was what we paid for. She did it, but it was clear by her attitude and behavior that she convinced we were trying to scam her. Quite frankly, I was appalled, so much so that I thought of leaving, but it was late and we were tired. When we got to our new room, the right one, my wife and I both agreed it was what we booked. We called up to tell the young lady and said she could come up and see that it matched the one we booked on the website, if she still had doubts. She was not much interested. We then settled in and found the room more like a suite ( she was right about the way it was structured ), in that it had a small area when you walk in where you can sit, nothing great, but a good place to stash our luggage out of the way. The sleeping area was fairly spacious, perhaps a bit smaller than I thought, with the dreaded sink, double sink, actually, as part of the sleep area. I say dreaded because when someone goes to the toilet ( in a small room with a door ) and then comes out to wash their hands, the noise can wake you up. It may even have had an always on light, as well, I can’t remember for certain. Despite everything, we found the room clean, modern, comfortable with a nice large TV. We spent the entire next day in that room as my wife was not feeling, one of 7 days on this trip we stayed in the room because she was not feeling well, not to mention almost all the other days when we got out late for the same reason. For this reason, I spend extra care in trying to choose a good hotel and room as I know we may be spending the bulk of our time staying in. And this room worked perfectly for that purpose. I should also mention that everything in the room worked properly, including HVAC and TV and the bathroom, a relative rarity these days and that at the price we paid for it, it was a pretty good deal. The hotel had a restaurant/ bar on the main floor. I had a suspicion it might have been pretty good, but we did not patronize it. Finally, as a side note, I let virtually all others employees we came in contact with, including the manager, know what happened with our check in. The manager was particularly apologetic and said the young lady was new and she would make sure the young lady knew what she should know. The young lady was very helpful when we left the hotel. The truth is she was nice, but she needed to learn the basics and also understand how to treat her guests properly.

Muchas gracias por tu reseña 😊 De nuevo, les pedimos disculpas por la confusión inicial. Nos alegra mucho que hayan disfrutado de los servicios del hotel y de su habitación. Esperamos poder verles en otra ocasión. Gracias por elegir Mercure Lugo.

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Other web-users rate our hotel

  • 230 reviews 9.2/10 Location
  • 411 reviews 8.6/10 Room
  • 338 reviews 9.2/10 Service
  • 5 reviews 7.7/10 WiFi
  • 268 reviews 9/10 Comfort
  • 236 reviews 8.5/10 Breakfast
  • 227 reviews 9.9/10 Vibe
  • 141 reviews 9.4/10 Amenities

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