Mercure Melbourne Doncaster 4,5 étoiles

Note Avis clients (Note ALL) 4.4/5 1 641 avis

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Mercure Melbourne Doncaster - Image 1
Mercure Melbourne Doncaster - Image 2
Mercure Melbourne Doncaster - Image 3
Mercure Melbourne Doncaster - Image 4
6 Tower Street, 3108 DONCASTER, Australie

Description

Les plus de l'hôtel

  • Spacious outside terraces with views of Melbourne City & the Dandenong and Yarra Ranges

  • Mercure Hotel Parking & Electric Vehicle Charging Stations

  • Access to a Fully Equipped 24 hour Gym & an Indoor/Outdoor pool

  • Book Mercure Meeting & Conference rooms with high-speed WIFI for all guests.

Nos hébergements

Profitez de nos offres Vol + Hôtel

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Localisation de l'hôtel

Mercure Melbourne Doncaster

6 Tower Street
3108 DONCASTER
Australie

GPS:-37.786625, 145.12823

Téléphone

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

The Restaurant

At The Restaurant, we celebrate Aussie flavours with fresh local ingredients and a modern twist. Pair your meal with local wine, beer, or a craft cocktail. Members enjoy Happy Hour every day from 4 pm to 6 pm at the Bar.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.4/5  1 641 avis

Note TripAdvisor  4.1/5  56 avis

Modern and well appointed hotel

Note TripAdvisor 5.0/5

Teagzstravels Avis TripAdvisor

Had a 1 night staycation at this hotel with my mum and daughter. The staff were warm and welcoming upon check-in and throughout the stay. The rooms are small but well appointed and modern. Can cast own streaming services to the TV which was handy. I found the bed to be very comfortable and loved the large shower with rainhead. Mini bar, room service and amenities are all available via a QR code system. We had buffet breakfast at the restaurant for AUD$27 per adult which was reasonable. There was a wide selection of hot and cold breakfast options including eggs cooked to order. Car parking was secure and underneath the hotel for AUD$25 per night. The hotel is located a few minutes walk to the Westfield Doncaster shopping centre which is convenient for more dining options including restaurants and supermarkets.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent staycation with us. We are delighted to hear that you and your family enjoyed your experience, from the warm and welcoming service provided by our team to the modern and well-appointed rooms. We are pleased that you found the streaming services and amenities convenient, and that our comfortable beds and spacious showers contributed to your comfort. It's also wonderful to know that our breakfast offerings met your expectations and that the secure underground parking added to your convenience. Our location near Westfield Doncaster is indeed ideal for guests looking to explore a variety of dining and shopping options, and we are glad you found it advantageous. Your positive feedback motivates us to continue delivering excellent service and amenities. We look forward to welcoming you and your family back in the future. Regards Dinesh Gandhi General Manager

Expensive for what you get

Note TripAdvisor 2.0/5

kaminoush Avis TripAdvisor

⭐⭐☆☆☆ Good location — close to Westfield mall and about 20 minutes from the CBD. The room itself was nice, but the bedding wasn’t very comfortable. I really dislike when hotels don’t provide basic toiletries like a toothbrush. Also, having to walk to level 3 just to get water was annoying. Overall, I wouldn’t stay here again.

Dear Guest, Thank you for taking the time to share your feedback. We appreciate your positive comments regarding our convenient location and the quality of the room. However, we sincerely apologize for the inconveniences you experienced during your stay. We regret that the bedding did not meet your expectations and that the lack of certain toiletries, such as a toothbrush, was disappointing. Your comments regarding the water accessibility have been noted, and we will review our facilities to enhance guest convenience. Your feedback is valuable to us as it helps us identify areas for improvement. We hope to have the opportunity to better serve you in the future. Regards Dinesh Gandhi General Manager

Breakfast Disappointing

Note TripAdvisor 3.0/5

D5321YFgregd Avis TripAdvisor

June 11, “Sam I am” wrote a review, all I can do is echo his comments. Pastries…… we arrived one hour before the buffet finished and there were some partially cooked cold croissants, the rest of the tray was empty. After 45 minutes I asked if the pastries were going to be replaced and I was told, no the buffet is finishing soon. I then spoke to “a supervisor” who also mentioned the buffet was finishing soon and talked about wastage. She said she would organize some from the kitchen and arrived 15 minutes later with three pastries for two people. People at an adjoining table, inquired as to whether or not there were some pastries coming for them. To the hotel owner, your staff are not being supervised and are letting you down.

Dear Guest, Thank you for sharing your feedback regarding your recent breakfast experience. We sincerely apologize for the disappointment and inconvenience caused during your visit. Your comments regarding the pastry selection and the service provided have been taken very seriously. We understand how important a satisfying breakfast is to our guests, and it is clear that we fell short of our usual standards. Please be assured that we are addressing these issues with our team to improve our service, especially in terms of food replenishment and supervision. We genuinely appreciate your constructive feedback, as it helps us enhance our offerings and guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a much improved experience. Regards Dinesh Gandhi General Manager

Note Avis clients 4.5/5

Thierry B. En couple - Avis confirmés ALL

Superbe agencement et décoration de la chambre.

Dear Thierry B., I sincerely thank you for taking the time to share your positive experience regarding your stay at our hotel. We are delighted that you appreciated the layout and decoration of your room. Our team strives to create a pleasant environment for all our guests, and your feedback is greatly appreciated. Sincerely, Dinesh Gandhi General Manager

Super hôtel

Note Avis clients 5.0/5

Anonyme En couple - Avis confirmés ALL

Super hôtel chambre splendide équipé sympa hôtel propre ! Parking accessible facilement

Cher hôte, Merci d'avoir pris le temps de rédiger ce commentaire. Nous sommes ravis que vous ayez passé un agréable séjour au Mercure Melbourne Doncaster. Nous sommes enchantés que vous ayez apprécié la chambre spacieuse et bien équipée, la propreté de nos installations et l'accessibilité du parking. Néanmoins, nous prenons note de vos observations concernant la variété et la disponibilité des produits sur notre buffet de petit-déjeuner. Nous nous excusons pour le désagrément causé par le manque de fruits et nous veillerons à améliorer cet aspect de nos services. Enfin, nous sommes heureux que le surclassement ait dépassé vos attentes et que vous ayez bénéficié d'une expérience mémorable grâce à cet avantage exclusif réservé à nos membres fidèles. Nous espérons, malgré cela, vous recevoir de nouveau parmi nous. Bien à vous, Emmi Mae Luke, Executive Assistant Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 512 avis 9.2/10 Site
  • 938 avis 7.9/10 Chambre
  • 949 avis 8.1/10 Service
  • 23 avis 4.2/10 Internet
  • 400 avis 5.8/10 Repas
  • 370 avis 8.1/10 Propreté
  • 288 avis 8.2/10 Installations
  • 278 avis 6.5/10 Petit déjeuner

Dispensé par Trustyou

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