Mercure Melbourne Doncaster

Note Avis clients (Note ALL) 4.5/5 1 565 avis

Mercure Melbourne Doncaster - Image 1
Mercure Melbourne Doncaster - Image 2
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Description

Les plus de l'hôtel

  • Spacious outside terraces with views of Melbourne City & the Dandenong and Yarra Ranges

  • Mercure Hotel Parking & Electric Vehicle Charging Stations

  • Access to a Fully Equipped 24 hour Gym & an Indoor/Outdoor pool

  • Book Mercure Meeting & Conference rooms with high-speed WIFI for all guests.

Nos hébergements

Profitez de nos offres Vol + Hôtel

Découvrir

Localisation de l'hôtel

Mercure Melbourne Doncaster

6 Tower Street
3108 DONCASTER
Australie

GPS:-37.786625, 145.12823

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

The Restaurant

Embark on a culinary journey of Modern Aussie flavors at our hotel, where you can savor the finest morning coffee, indulge in our Signature beef burger and mouth-watering chicken piccata, enjoy rooftop terrace views during happy hours

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.5/5  1 565 avis

Note TripAdvisor  4.0/5  40 avis

OK if your an illegal immigrant

Note TripAdvisor 1.0/5

selmankirk Avis TripAdvisor

Quite a modern build but service is shocking. No mini bar in the room, no toiletries, no room service, restaurant menu is pathetic. Waited over 40 minutes for a beefburger meal and was served something that looked like processed offal. Tables were filthy and had to ask a staff person to clean the one I was sitting at even though the restaurant was 80% empty. Staff were apathetic, unfamiliar with smiling or other pleasantries.

Dear Selma, Thank you for your feedback, We are pleased that you appreciated the modern architecture of our establishment. Our hotel is designed with contemporary style in mind, featuring rooms that boast natural light from floor-to-ceiling windows, offering views of Melbourne City and the Yarra Ranges. We are sorry to hear about your dissatisfaction with certain aspects of your stay. Regarding the minibar, our policy is to provide an empty minibar which guests can fill at their discretion, and we apologize if this was not made clear to you upon arrival. Our rooms come equipped with complimentary toiletries in dispensers, and we regret to learn they were not present during your stay. Moreover, we take pride in our on-site restaurant's menu and the quality of our food, including our signature beef burger. We sincerely apologize if your meal did not meet our usual high standards. Finally, we are concerned to hear about the cleanliness of our dining area and the service you received. We strive to maintain a high level of cleanliness and customer service, and it appears we fell short in these areas during your visit. We hope to welcome you again in the future. Best wishes, Emmi Mae Luke, Executive Assistant Manager

Excellent

Note TripAdvisor 5.0/5

Rangestar Voyage solo - Avis TripAdvisor

Was very pleased with my stay. Staff were friendly and helpful and looked after me very well. Highly recommend.

Dear Guest, Thank you for this great review. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward. We look forward to welcoming you back soon. Kind regards, Emmi Mae Luke, Executive Assistant Manager

Quiet, Comfortable luxurious accommodation

Note TripAdvisor 5.0/5

Blackdavel Avis TripAdvisor

We were welcomed by a warm friendly person on check in. (Wish I could remember their name as they were fantastic.) They were expecting us and even remembered our names. As Accor members we were upgraded to a king bedroom 654. Great city views and very comfortable. The mattress was so good it did not move when the other rolled or got out of bed. The shower head was large and the pressure good. Everything was in great condition and the bed was awesome. We used the basement car park which was great for access to the lift. Although I didn't use the pool it looked great and there is an outside area adjacent so in good weather you can sit outside and enjoy the ambiance,

Dear Blackdavel, Thank you for this great review. We are thrilled to hear that your stay at Mercure Melbourne Doncaster was a memorable one. We are delighted that you enjoyed the upgraded king bedroom with its panoramic city vistas, the unparalleled comfort of our new mattresses, and the refreshing experience provided by our well-appointed shower facilities. It's wonderful to know that the ease of access from our basement car park contributed positively to your stay. Furthermore, the pool and adjacent outdoor area are indeed favorite spots for many of our guests to relax and soak in the ambiance, and we are glad you found them appealing, even if you didn't get a chance to use the pool itself. We look forward to welcoming you back soon. Kind regards, Emmi Mae Luke, Executive Assistant Manager

Super hôtel

Note Avis clients 5.0/5

Anonyme En couple - Avis confirmés ALL

Super hôtel chambre splendide équipé sympa hôtel propre ! Parking accessible facilement

Cher hôte, Merci d'avoir pris le temps de rédiger ce commentaire. Nous sommes ravis que vous ayez passé un agréable séjour au Mercure Melbourne Doncaster. Nous sommes enchantés que vous ayez apprécié la chambre spacieuse et bien équipée, la propreté de nos installations et l'accessibilité du parking. Néanmoins, nous prenons note de vos observations concernant la variété et la disponibilité des produits sur notre buffet de petit-déjeuner. Nous nous excusons pour le désagrément causé par le manque de fruits et nous veillerons à améliorer cet aspect de nos services. Enfin, nous sommes heureux que le surclassement ait dépassé vos attentes et que vous ayez bénéficié d'une expérience mémorable grâce à cet avantage exclusif réservé à nos membres fidèles. Nous espérons, malgré cela, vous recevoir de nouveau parmi nous. Bien à vous, Emmi Mae Luke, Executive Assistant Manager

Parfait emplacement entre ville et campagne

Note TripAdvisor 5.0/5

Benjamin P En couple - Avis TripAdvisor

Cet hôtel est une perle cachée qui offre une expérience exceptionnelle. L'élégance de son design se marie parfaitement avec un service impeccable. Chaque détail, des chambres luxueuses aux espaces communs bien aménagés, respire le raffinement. Le personnel chaleureux et attentif a su surpasser toutes les attentes, créant une atmosphère accueillante et apaisante. La cuisine raffinée proposée par le restaurant de l'hôtel a également enchanté nos papilles. Une adresse incontournable pour ceux en quête d'un séjour mémorable, où le luxe et le confort se rencontrent avec élégance.

Dear Benjamin P, Thank you for taking the time to provide your feedback on your most recent stay at Mercure Melbourne Doncaster. It is lovely to read about your experience with the hotel & our team, and that you enjoyed the hotel facilities & it's location. We hope to be welcoming you back again soon! Thanks, Cameron

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 432 avis 9.3/10 Site
  • 832 avis 8.4/10 Chambre
  • 884 avis 7.9/10 Service
  • 18 avis 7.1/10 Internet
  • 385 avis 6/10 Repas
  • 326 avis 8.5/10 Propreté
  • 257 avis 9.4/10 Ambiance
  • 225 avis 6.3/10 Petit déjeuner

Dispensé par Trustyou

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