Novotel Melbourne Preston 4,5 étoiles

Note Avis clients (Note ALL) 4.4/5 1 078 avis

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Novotel Melbourne Preston - Image 1
Novotel Melbourne Preston - Image 2
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Novotel Melbourne Preston - Image 4
215 Bell Street, 3072 PRESTON, Australie

Description

Les plus de l'hôtel

  • Une combinaison de couleurs chaleureuse vous accueillera en entrant dans nos chambres.

  • Avec une Smart TV, des hubs USB, un coin bureau, un coffre et un minibar sur demande.

  • Du papier peint aux motifs locaux orne les murs, en référence à l'art de rue de la région.

  • Équipements respectueux de l'environnement, machine Nespresso et minibar à la demande.

  • Studios indépendants avec cuisine entièrement équipée disponible.

Nos hébergements

Profitez de nos offres Vol + Hôtel

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Localisation de l'hôtel

Novotel Melbourne Preston

215 Bell Street
3072 PRESTON
Australie

GPS:-37.746361, 145.008234

Téléphone
Fax +61 3 9485 0080

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux non admis
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.4/5  1 078 avis

Note TripAdvisor  3.6/5  1 867 avis

Note TripAdvisor 5.0/5

Cheryl H Avis TripAdvisor

The room was very well appointed, very comfortable and spacious. The location, and amenities of the hotel were spot on for my work trip. Staff very friendly and helpful.

Dear Cheryl, Thank you for taking the time to share your positive feedback. We are delighted to hear that you found the room to be well appointed, comfortable, and spacious. It is also wonderful to know that our location and amenities met your needs for your work trip. Our team strives to provide friendly and helpful service, and your kind words are greatly appreciated. We look forward to welcoming you back in the future. Regards Dinesh Gandhi General Manager

Note TripAdvisor 3.0/5

Brett O Avis TripAdvisor

Stayed at hotel for work. It is a pleasant hotel., but a few concerning issues need to be raised. There was a slight step into the shower from the passage, which is extremely dangerous twice I tripped on it, a real safety issue which needs addressing. Booked a King size suite for two and there was only one breakfast supplied, we went down for breakfast at 6.30am to only be told by a staff member it doesn’t open for breakfast until 7am, A bit late for people who need to get to work, so no breakfast anyway. We also ordered an ice bucket with ice and were informed we need to pay $5.00 for delivery. The hotel really needs to fix these issues at $299.00 for one night, not value for money, would think twice about staying again.

Dear Brett, Dear Brett O, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely appreciate your honest comments, as they help us identify areas for improvement. We regret to hear about the safety concern regarding the step into the shower. Please be assured that your safety is our top priority, and we will promptly review and address this issue to prevent any future incidents. We apologize for the inconvenience caused by the breakfast timing and the ice delivery fee. Your feedback has been shared with our team to evaluate how we can better accommodate our guests' needs, especially during early mornings and for additional services. Regarding the value of your stay, we are sorry to hear that it did not meet your expectations. We continually strive to provide high-quality experiences, and your comments will be used to enhance our services. Thank you once again for your constructive feedback. We hope you will consider giving us another opportunity to provide you with a more satisfactory experience in the future. Best Regards Dinesh Gandhi General Manager Novotel Melbourne Preston

Pretty good stay overall.

Note TripAdvisor 4.0/5

Unicorn519 Avis TripAdvisor

Pretty good 3 night stay at the Novotel Preston. There was an initial mix up with my room type. They had me in a standard room even though I'd booked the Deluxe but a call to reception fixed the problem and I was moved. The Deluxe room was huge, terrific bed and sumptuous pillows. I was very impressed by the lighted mirror in the bathroom which is about the only one I've ever used in a Hotel that actually allows you to apply makeup without making you look like a freak! So huge points for that! There was a little question over the cleaning though, the mirror in the kitchenette area was smeary and the porcelain bit behind the toilet lid was also suspect. I stayed at the Quest on my last visit which was absolutely spotless but sadly does not have food available. I ordered room service quite a bit and it does arrive a little lukewarm due to it coming from the restaurant across an exposed walkway which in Winter isn't optimal. My room 661 faced the busy highway but that didn't really impact my stay. The room service staff were lovely but I wasn't impressed upon checking out as the guy that served me barely spoke a word, just that a copy of my bill would be emailed to me! The fellow who checked my friend out was the complete opposite and enquired about her stay etc. All in all I would stay here again as it is close to my daughters house and I thoroughly enjoyed the experience.

Dear Guest, Thank you for taking the time to share your detailed feedback regarding your recent stay at Novotel Preston. We sincerely appreciate your kind words about the spacious Deluxe room, comfortable bedding, and the innovative lighted bathroom mirror—it's wonderful to know these features enhanced your experience. We also appreciate your constructive comments regarding the initial room mix-up and the cleanliness issues you encountered. Please accept our apologies for any inconvenience caused; rest assured, we have addressed these matters with our housekeeping team to ensure they are rectified promptly. Your observations about room service delivery and staff interactions are valuable to us. We will review our operational procedures to improve the warmth of our service and ensure a consistently friendly experience at checkout. We are glad to hear that despite facing some minor inconveniences, you enjoyed your overall stay and found our location convenient. We look forward to welcoming you back in the future and providing an even better experience. Kind regards, Dinesh Gandhi General Manager Novotel Melbourne Preston

EXCELLENT SEJOUR

Note TripAdvisor 4.0/5

FRANCK P En famille - Avis TripAdvisor

Idéalement situé à 15km au nord de Melbourne, à proximité des bus, tram et trains. La suite était au 6eme étagé (642) plein sud avec une vue imprenable sur Melbourne. Grande, bien équipée. Le personnel de nettoyage ou à l'accueil étaient très accessibles, à l'écoute, agréables et très professionnels.

Dear Franck P, Thank you for your feedback on your recent stay. It is always pleasing to read the positive comments from our guests and we do hope that you did enjoy rest of your stay in Melbourne. Regards Dinesh

Correct

Note TripAdvisor 4.0/5

Julien M En couple - Avis TripAdvisor

Nous sommes resté 7 mois dans une chambre deluxe. Une partie s'est très bien passé, l'autre moins. Les chambres sont grandes et bien équipées, mais sont très différentes de l'une à l'autre, attention de bien choisir. La cours centrale de l’hôtel accueille régulièrement des évènements et les chambres donnant sur cette cours sont donc souvent bruyantes (en particulier le week end). Nous avons aussi eu un soucis de bruit de la ventilation qui a grandement affectée la seconde partie de notre séjour (nombreuses réclamations pour trouver le soucis, changement de chambre...), d'où la note générale tout juste moyenne. Sans cela, ca mériterai bien un 4.5

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 301 avis 8.3/10 Site
  • 818 avis 7.6/10 Chambre
  • 650 avis 8.9/10 Service
  • 316 avis 7.6/10 Propreté
  • 212 avis 6.5/10 Repas
  • 151 avis 7.3/10 Petit déjeuner
  • 122 avis 8.6/10 Ambiance
  • 28 avis 9.6/10 Espace bien-être

Dispensé par Trustyou

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Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (Certaines taxes peuvent être à payer à l’arrivée à l’hôtel (par exemple, la taxe de séjour) selon la réglementation locale en vigueur.) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.