Novotel Melbourne Glen Waverley 4 étoiles

Note Avis clients (Note ALL) 4.4/5 1 654 avis

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Novotel Melbourne Glen Waverley - Image 1
Novotel Melbourne Glen Waverley - Image 2
Novotel Melbourne Glen Waverley - Image 3
Novotel Melbourne Glen Waverley - Image 4
285 Springvale Road, 3150 GLEN WAVERLEY, Australie

Description

Les plus de l'hôtel

  • Le service d'étage n'est pas disponible actuellement

  • WiFi, espace de travail, TV avec écran de 32 pouces et ports multimédias

  • Sept espaces de réunion polyvalents

  • A deux minutes en voiture de la gare et 35 minutes de la ville

  • A proximité de restaurants, de boutiques et d'un cinéma

Nos hébergements

Profitez de nos offres Vol + Hôtel

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Localisation de l'hôtel

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 GLEN WAVERLEY
Australie

GPS:-37.881154313213116, 145.16462392521382

Téléphone
Fax +61 3 8561 2345

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux non admis
  • Navette
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

THE BUTCHERS BENCH

Le bar The Butchers Bench sert un grand choix de vins, bières, spiritueux et cocktails. Des en-cas chauds et froids sont également proposés dans notre carte.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.4/5  1 654 avis

Note TripAdvisor  4.3/5  1 326 avis

A very good hotel

Note TripAdvisor 4.0/5

Kum Hoong Y Avis TripAdvisor

A good hotel in terms of location as well as the service from the staff. The moment I went to the counter to check in till the moment I left after checking out, all staff were very friendly and helpful. It really made me felt at home. The hotel is within walking distance to several eateries though major were Asian. The nearby shopping mall offered many shops as well as two supermarkets. Two Chemist Warehouses were also nearby too. The room was very clean and everything worked well except I have difficulty to open the door with my room key card at times. The breakfast was amply though not really that many choices. It’s still good enough to kick off the day. I will definitely choose to stay here again if I’m back in the area.

Honestly terrible

Note TripAdvisor 1.0/5

Alpha U Avis TripAdvisor

Besides checking in everything else was sub standard for Novotel, bins left unplaced in bathroom, body wash and shampoo facing the wrong way in the racks so you couldn’t tell what product to use. Some effort required to turn them around as they were firmly in place. Then the smell. First floor above the restaurants below the smell of cooking grease and oils soaked in the room until the early hours of the night. It got so bad I had an asthma attack something that I haven’t experienced in years. When I complained I was told the hotel was full and they couldn’t move me. I was instructed they had put in extractors but these were not working as well as they’d hoped.

Dear Alpha, Thank you once again for taking the time to share your experience. I am truly sorry that your stay did not meet the standards you rightly expect from us. Regarding the housekeeping concerns you raised, we have reviewed the photos provided and noted that what we observed differed from how the issue was described. However, we genuinely value your input, and your feedback will certainly assist our team in strengthening our room presentation standards and improving attention to detail. With regard to the cooking odours, I sincerely apologise for the discomfort and distress caused. In situations where the hotel is operating at full occupancy, a room move may not always be possible despite our best efforts. In such circumstances, our team implements corrective actions such as positioning additional extractors to help minimise and remove odours as quickly as possible. I understand this did not resolve the issue to your satisfaction during your stay, and I am sorry for that. Please know that we always encourage guests to inform us immediately if something is not right so we can take prompt action to assist—whether through a room move when available or alternative solutions to ensure your comfort. Your feedback is invaluable to us, and we are using it to review and improve our procedures across both housekeeping and engineering teams. I would welcome the opportunity to speak with you directly should you wish to discuss your experience further. Warm regards, James David General Manager

Don’t take it quietly

Note TripAdvisor 2.0/5

142laurels Avis TripAdvisor

I was given the worst view room 223. Looking into the industrial machine area of the hotel Barely any sky just the equipment area. May as well have put me in the basement. I asked for an another room and was given 612 with a nice view. Why not give me that room first? Exactly the same size room and decor. I’d hate to think it was because i was solo female and the reception may have thought he could get away with it. Shame on you Novotel. Never again.

Note Avis clients 4.0/5

Christophe L. Professionnel - Avis confirmés ALL

Votre déjeuner manque de petites choses, vrai pain, fruits frais variés, histoire de ramener un peu d’Europe en Australie

Dear Mr. L., Thank you for taking the time to share your recent experience at Novotel Melbourne Glen Waverley. We’re delighted to hear that our location suited your needs and that you found the team truly dedicated to service — your kind words are greatly appreciated, especially your mention of the team who assisted with laundry services. We have also taken note of your constructive feedback regarding our breakfast offering. We understand the importance of a varied and high-quality breakfast, particularly for our international guests. Your suggestions — such as offering authentic bread, cheese, and a wider variety of fresh fruits and hot dishes — are very helpful and have been shared with our culinary team for review and future enhancement. We also appreciate your perspective on the hotel's entrance and overall presentation, and we will continue to work on improvements to meet the expectations of our global business travellers. We sincerely hope to welcome you again and provide an even more satisfying experience next time. Warm regards, Kavita Pillay Front Office Manager

Beau Novotel au Sud-Est de Melbourne

Note Avis clients 4.0/5

Joachim Professionnel - Avis confirmés ALL

Novotel bien entretenu... Voir presque trop ! ;-) Petite odeur de peinture dans ma chambre (travaux à mon étage), sans fenêtre à ouvrir (les châssis sont fixes) pour aérer. Sinon, rien à redire. L'accueil est excellent. Le lit au top. La salle de douche parfaite. Si l'offre de restauration ne suffit pas, il y a ce qu'il faut à proximité ! Une adresse où je retournerai.

Dear Joachim, Thank you for your thoughtful review of your recent stay at Novotel Glen Waverley. We appreciate your positive feedback regarding our maintenance, excellent service, comfortable bed, and the cleanliness of our facilities. We apologize for the slight odor of paint due to ongoing renovations on your floor and understand how important it is for a comfortable stay. We appreciate your suggestion about having windows that can open. We are delighted to hear that you would recommend us to others and that you found our breakfast and Wi-Fi services satisfactory. Thank you for taking the time to share your experience, and we look forward to welcoming you back in the future! Best regards, Ashan Abeykoon General Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 490 avis 9/10 Site
  • 698 avis 7.9/10 Chambre
  • 823 avis 8.6/10 Service
  • 15 avis 5.9/10 Internet
  • 325 avis 7.4/10 Repas
  • 283 avis 8.1/10 Propreté
  • 210 avis 7.3/10 Petit déjeuner
  • 185 avis 7/10 Installations

Dispensé par Trustyou

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