ibis Styles Gelsenkirchen 3 stars

Customer review rating (ALL Rating) 4.2/5 198 reviews

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Description

Hotel extras

  • Free WIFI is available throughout the hotel 24 hours a day.

  • The hotel is located in the city with easy access to the Veltins Arena and ZOOM Erlebniswelt.

  • The ibis Styles Gelsenkirchen hotel is a non-smoking hotel.

  • An ALLSAFE-certified hotel

  • Within walking distance to the main train station

Our accommodation(s)

Hotel location

ibis Styles Gelsenkirchen

Ringstrasse 1 3
45879 GELSENKIRCHEN
Germany

GPS:51.506744, 7.103804

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

Our bar is open for when you are hungry or would like a refreshment. Our team serves hot and cold snacks, hot drinks and chilled drinks 24 hours a day, 365 days a year.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  198 reviews

TripAdvisor Rating  3.5/5  75 reviews

Central location, good beds / mattresses

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Very short walk from central station, good, firm mattresses. Rooms poorly soundproofed, no real atmosphere / flair in the room, very little facilities in the room (no water cooker, no fridge, 2 towels only)

Dear Guest, Thank you for taking the time to review your stay. We are pleased to hear that you appreciated our central location and the comfort of our beds and mattresses. These are aspects of our hotel that we are particularly proud of and we are glad they met your expectations. We regret to hear that some aspects of your stay did not fully meet your satisfaction. While our rooms are designed to provide a soundproof experience, we understand that noise can sometimes be a concern, and we aim to ensure that our guests have a restful night's sleep. Additionally, we acknowledge that the atmosphere and available facilities in the room play a significant role in the overall experience. We are committed to providing a pleasant and accommodating environment for all our guests and take your comments into consideration. As for the ease of access, we aim to provide clear and straightforward guidance to all our facilities and services. If there were any difficulties encountered, we would like to extend our sincere apologies and assure you that we are constantly seeking ways to enhance our guests' experience. We are looking forward to welcoming you again. All the best! Ihr Team vom ibis Styles Gelsenkirchen

Customer review rating 1.5/5

Anonymous Solo - Confirmed reviews ALL

Poor quality rooms - carpets stained; bedsheets had holes

Dear Guest, Thank you for taking the time to share a review. We are pleased to hear that you are a member of our ALL – Accor Live Limitless loyalty program and would recommend it to others. We are truly sorry to hear about the condition and cleanliness of your room not meeting your expectations. While we ensure daily housekeeping, we regret any lapse that may have occurred during your stay. The comfort and satisfaction of our guests are of utmost importance, and we are saddened to learn that we did not achieve this for you. Rest assured, our team is committed to providing a high-quality experience for all our guests. We appreciate your feedback as it is integral to our commitment to continuous improvement. We hope to see you again in the future. Kind regards, Ihr Team vom ibis Styles Gelsenkirchen

So so

Customer review rating 3.0/5

Jld Business - Confirmed reviews ALL

A major gap with a room not clean one day (in a 4 days stay). No proposal to correct ...

Dear Guest, Thank you for the time you have taken to review your stay. We're glad to hear that our welcome drink met your expectations and that you hold our ALL Accor Live Limitless Loyalty Programme in high regard. Our commitment to reducing single-use plastic is an ongoing effort, and we appreciate your positive rating in this regard. We regret to hear that there was an oversight with the daily cleaning of your room. Please rest assured that it is our standard to maintain the highest levels of cleanliness, as outlined in our hotel information, and we sincerely apologize for any inconvenience this may have caused you. The whole team hope that we have the pleasure of welcoming you back in the future. Best wishes, Ihr Team vom ibis Styles Gelsenkirchen

Good breakfast

Customer review rating 4.5/5

Anna Friends - Confirmed reviews ALL

Easy to access location, nice clean room, comfortable bed. Everything worked as expected. Good breakfast. Friendly staff.

Dear Anna, Thank you for taking the time to share your review. We are delighted to hear that you found our location convenient and appreciated the cleanliness of your room and the comfort of the bed. It's great to know that our breakfast met your expectations and that our friendly staff made your stay even more enjoyable. We appreciate your loyalty as an ALL – Accor Live Limitless member and are glad that you chose to stay with us. We continuously strive to provide a memorable experience for all our guests and your feedback is valuable in helping us achieve that goal. We hope that you will return on a future occasion. Kind regards, Ihr Team vom ibis Styles Gelsenkirchen

Goog location, not VFM

TripAdvisor rating 3.0/5

malbini TripAdvisor review

Great location, near the main bahnhof. The staff is very warm, effective and helpfull. The Bar (good atmosphere) and frontdesk are working 24/7 Simple decent breakfast * The street is noisy, but if you close the window - it's too hot (no Air Condition). Nice hotel for one night but doesn't justify the price.

Dear Albin, Thank you for reviewing your recent stay with us. We are delighted to hear that you appreciated our great location near the main train station and found our staff warm, effective, and helpful. We know it can get a bit warm during the Summer months and we offer extra fans at the reception to help with the heat. Currently, our rooms are soundproofed with double-glazed windows and we recommend requesting a room facing the courtyard for a quieter experience. We hope that we have the pleasure of welcoming you back in the future. Best regards, Ihr Team vom ibis Styles Gelsenkirchen

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Other web-users rate our hotel

  • 406 reviews 8.7/10 Location
  • 549 reviews 5.2/10 Room
  • 390 reviews 8.5/10 Service
  • 10 reviews 8.2/10 WiFi
  • 308 reviews 7.4/10 Breakfast
  • 289 reviews 3.9/10 Comfort
  • 241 reviews 5.8/10 Cleanliness
  • 133 reviews 3.6/10 Value

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