Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels 5 stars

Customer review rating 4.5/5 1,543 reviews

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Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels
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Hotel extras

  • Fully furnished 5-star hotel amenities & pet-friendly suites

  • Convenient living for business and leisure travelers.

  • Certified ALLSafe - above local and international hygiene requirments

  • All-day dining, international cuisine

  • Passionate to sustainable development

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • NINOY AQUINOPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels

17 ADB Avenue
Ortigas Center
Pasig City
1600
pasig city
philippines

Tel: +63286377888

Fax: (+63)277191148

Check-in from 15h00

Check out up to 12h00

  • By plane

    NINOY AQUINO At 11.6km / 7.21 miles - Shuttle paying

  • By train

    MRT ORTIGAS At 0.5km / 0.31 miles

GPS :14.587477, 121.060066

Our accommodation(s)

The hotel boasts 229 rooms and suites, all with fully equipped kitchens and laundries, providing all that you need during your stay. The combination of a full service hotel with the option of self-catering gives our guests the best of both worlds.

One Bedroom Executive Suite with 1 King Size Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 86 / 926 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

One Bedroom Executive Suite 2 Single Beds

  • Max. number of persons: 4
  • Area: From 86 / 926 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

One Bedroom Premier with 1 King size bed

  • Max. number of persons: 4
  • Area: From 91 / 980 sq ft
  • Views: City View *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Two Bedroom Executive Suite

  • Max. number of persons: 6
  • Area: From 131 / 1410 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Three Bedroom Executive Suite

  • Max. number of persons: 8
  • Area: From 182 / 1959 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe
Suites

Our restaurants and bars

NOSTALGIA LOUNGE AND BAR

Type of cuisine: International

Step back in time and relive the good old days amidst a backdrop of contemporary classic elegance. A private dining area is available for meetings with business associates or private gatherings with friends.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOSTALGIA BAR LOUNGE

Non contractual photo

Nostalgia Bar Lounge is a classic twist on the cigar bars of old. Sink into a chesterfield couch or sit at the bar, while sipping on a single malt.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 300

  • Maximum capacity: 210 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,543 reviews

tripadvisor

TripAdvisor Rating 4.5/5

809 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

well located

Customer review rating 4.5/5

Katherine Families - 19/01/2021 Confirmed reviews ALL

comfortable

Mabuhay Catherine, We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive feedback which I enjoy sharing with Janelle and our team as they love to put a smile on our guests. I have noticed you commented on housekeeping standard and this has been escalated to our Executive Housekeeper for review and action for improvements. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eyra Carlos Rooms Division Manager IC

Good Facility

Customer review rating 4.5/5

Boom Families - 18/01/2021 Confirmed reviews ALL

My whole family enjoyed their stay

Mabuhay Boom, Thank you for choosing the Joy~ Nostalg Hotel & Suites Manila for your stay and glad to know you and your whole family enjoyed. We have passed on your comments to Sam and the the team. We are all delighted to read about your positive experience! We hope to see your recent experience, please visit and review us on TripAdvisor -below is the link :) bit.ly/reviewJNM Sincerely, Eyra Carlos Rooms Division Manager IC

The smiling eyes of your exemplar staff made all the difference

Customer review rating 4.5/5

Bananapancakes Families - 18/01/2021 Confirmed reviews ALL

I took a weeklong workcation with my Mom and dog in tow after being mostly at home for almost a year. We have been very careful during the pandemic but work necessitated a few meetings in Ortigas. So suffice to say we were nervous to interact with so many people and visit public places. But I was flat to see that the common areas were marked well for pandemic rules and regulations and the staff were very very courteous even in their handling of these extra steps that everyone now has to abide by. Whether it's checking the temperature, scanning the Pasig Pass, disinfecting deliveries, or a friendly reminder to wear the face shield, it always felt like there was a cheery smile underneath the masks. With their smiling eyes, they said hi to my nervous dog, assisted my senior Mother with her groceries, and greeted me on my late night walk. To have to work full shifts during a pandemic must still be a trying endeavor personally, so I commend your very professional staff for unburdening the guests of their own worries with their own brand of personalized service. Have a great 2021 to the Joy-Nostalg and AccorHotels team.

Dear Anna Isabel, We very much appreciate your comments regarding your stay at the Joy~Nostalg Hotel & Suites Manila. It is always a pleasure to receive positive feedback knowing you had a memorable nostalgic stay with us. I will share your comments with Sam and the rest of our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, new health, safety protocols and staying positive, warm and welcoming despite the pandemic. We hope to see your recent experience, please visit and review us on TripAdvisor -below is the link :) bit.ly/reviewJNM Sincerely, Eyra Carlos Rooms Division Manager IC

Easy booking and check-in, attentive service

Customer review rating 4.5/5

Deanne Business - 14/01/2021 Confirmed reviews ALL

We prefer returning to Joy Nostalg because of the easy booking and check-in experience. We also feel safe and the rooms are perfect for our planning sessions. Spacious enough for us to do proper social distancing. I also like the dedication to minimizing waste like the toiletry bottles, filtered water, policy on towel usage etc. Would be perfect if not for the faulty keycard at the front door, we never got it to work properly.

Dear Deanne, We very much appreciate your comments regarding your stay at the Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels. It is always a pleasure to receive positive feedback especially with our new protocols in health and safety. I will share your comments with Sam, Miguel and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, glad you had an enjoyable stay and planning. We hope your next visit will be as pleasant as the previous one. Sincerely, Eyra Carlos Rooms Division Manager IC

Convenient with good location

Customer review rating 4.5/5

Roland Families - 12/01/2021 Confirmed reviews ALL

Felt like home away from home

Dear Roland, Thank you for choosing the Joy~ Nostalg Hotel & Suites Manila for your stay and sharing your feedback with us. I am very pleased that you liked your stay and I and my team are looking forward to welcoming you back very soon. We hope to see your recent experience, please visit and review us on TripAdvisor -below is the link :) bit.ly/reviewJNM Sincerely, Eyra Carlos Rooms Division Manager IC

Always pleasant stay at Joy Nostalg

Customer review rating 4.5/5

Anonymous Families - 11/01/2021 Confirmed reviews ALL

Guest service is excellent. Check in was a breeze and customer safety is priority. We have been spending New Years here for the past 7 years for the safety of our kids who are allergic to fireworks and it has always been an unforgettable experience every year. It is a PLUS that this hotel is pet friendly.

Dear Jenny Rose, It is always a pleasure to receive positive feedback knowing you and your family enjoyed every time you stay with us . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also love too see this experience and review in our TripAdvisor page :) If you can visits our page for review bit.ly/reviewJNM Thank you :) Sincerely, Eyra Carlos Front Office Manager Rooms Division Manager IC

Everything and eveeywhere is clean, everyone is nice and cool, comfortable room.

Customer review rating 4.5/5

Juan P. B. Couples - 10/01/2021 Confirmed reviews ALL

We booked our stay in preparation for the wedding, which was mid-last year. My wife has been exchanging e-mails with CJ and Catherine ever since. I suggested this hotel to my wife because I had a friend in the US Air Force who invited me to stayed here and it was a nice experience (the rooms). We appreciate every single one who helped us from the hotel from the bellboys, servers (Mark-who made sure I keep getting my drink ever since before and during our wedding and to all Lounge people especially to the funny woman who keeps joking about me "Anu sir matutuloy na ba?" from the very start until our wedding, sorry i couldn't recall her name✌, my wife told me its Maui just now haha), all the waiters, front desk and even the security personnel who always held the doors for us. I apologize, in behalf of our suppliers, if there was an issue regarding our set up for the reception. We thought that we could proceed with the design set up and conduct a simple program (my dad hired a band in excitement long ago, so i required that the singer would undergo antigen test also, so please forgive him if he was emotional, it is because he paid for it already). Before this, I was watching the Netflix special about Tony Parker (NBA, French guy) and when I faced the GM, i think he also had a French accent- am I correct? (forgive me i am just amazed on the coincidence,he was cool and calm, just like Tony Parker) In the end, the dinner was still good, just like when my wife and I tasted it during our taste test with CJ. And all the staff who stayed and ensured my guests are okay with the food and drink, until we got to the room, thank you very much!!

Dear Juan Paolo, We very much appreciate your comments regarding your stay at the Joy Nostalg Hotel & Suites Manila and congratulations! It is always a pleasure to receive positive feedback and comments will be for review and action. I will share your comments with our bellman, Mark, Mawi and the rest of the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eyra Carlos Rooms Division Manager IC

great stay, staff was very accomodating

Customer review rating 4.5/5

Jack Families - 09/01/2021 Confirmed reviews ALL

i love the room, has kitchen space where you can cook, laundry room, great space... staff were so friendly, fast service if you need anything, pool warmth is great so even if you swim at night with kids- they would enjoy coz they won't be cold-- on the next stay would love id we can try the biggest executive room...

Dear Jacquilyn, We very much appreciate your comments regarding your stay at the Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels. It is always a pleasure to receive positive feedback and that you and your family was able to enjoy the facilities of the hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eyra Carlos Rooms Division Manager IC

A Breather

Customer review rating 4.5/5

Ethel Families - 05/01/2021 Confirmed reviews ALL

We understand the protocols that need to be implemented. The process took awhile but knowing this would secure my two girls' safely, we respectfully obliged. The experience was more of a breather for me and my daughters (3yo & 8yo). Thank you for opening your doors for us. The food, the rooms and the service are all commendable. Thank you for making it memorable for us. My daughter loved it so much that she wants me to buy your hotel so we can live in it. hahaha. Again, thank you.

Dear Ethel, We very much appreciate your comments regarding your stay at the Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. It will certainly be a boost of confidence for Mark, Karen and the whole banquet team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Keep safe and we are hoping to welcome you home soon. Sincerely, Santi Roselada Duty Manager

Good location, very nice staff

Customer review rating 4.5/5

Cher Families - 04/01/2021 Confirmed reviews ALL

Thanks to Mark and Karen from Front Desk for the easy reservations and check-in/check-out. And to the very courteous staff. Suite was clean, thank you.

Dear Cheri, We very much appreciate your comments regarding your stay at the Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with Mark. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santi Roselada Duty Manager

Good stay

Customer review rating 4.5/5

Anonymous Families - 01/01/2021 Confirmed reviews ALL

Friendly staff with initiative.

Dear Katrina B., We very much appreciate your comments regarding your stay at the Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santi Roselada Duty Manager

Loved my stay

Customer review rating 4.5/5

Mikaela L. Families - 01/01/2021 Confirmed reviews ALL

Everything was great, very relaxing staycation

Dear Jeanne Ira Mikaela L., We very much appreciate your comments regarding your stay at the Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santi Roselada Duty Manager

nice staff

Customer review rating 4.5/5

Sheryl E. Families - 31/12/2020 Confirmed reviews ALL

2 BR was spacious enough for 4 adults. Staff was great! They were attentive to our needs from check in until check out. The suite had all the kitchen stuff I needed to spend and celebrate our Christmas dinner. Very need 2 malls.

Unprecedented comfort

Customer review rating 4.5/5

Raf Couples - 31/12/2020 Confirmed reviews ALL

Never thought it would be very much relaxing to have a nice stay outside of home during these times. The staff are very accommodating and most importantly, the management ensures procedures are followed so that both the guests and employees feel safe

Wonderful experience!

Customer review rating 4.5/5

Emmanuelle Couples - 30/12/2020 Confirmed reviews ALL

My husband and I had a great 3 days 2 nights stay in your hotel. Thank you for allowing us to have a room with a great view (really nice!), our request for late check out (since we arrived late as we came from our wedding ceremony), and our request to purchase butter from the kitchen (as we forgot ours for cooking!). Special mention to Ms. Samantha for being nice during our check in and check out days. Thank you as well for being very patient in anwering our queries prior to our check in day. We also liked everything inside our room. We especially liked having a kitchen with complete tools. It was like living in a real home! This sets your hotel apart from any other hotels we've been to. We also liked the fact that the room is really clean and well-kept. ❤ Overall, our stay was really great but here are some things that can be improved: 1. Dishwasher in the room had an odd smell. 2. It would be better if bath tub bubble bath was readily available in the room. 3. I understand that several from your team would answer queries from email and messenger so that questions would immediately be answered. However, at some points, it was kind of confusing to inquire as we are presented with varying answers to our concerns. 4. We had quite a mix up in our room service breakfast food and we had to call about it.

Dear Emmanuelle V., We very much appreciate your comments regarding your stay at the Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels. It is always a pleasure to receive positive and negative feedback. It will give us an opportunity to improve. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously enhance the quality of our services. Thank you again for sharing your experience, and we hope to see you soon. Keep safe. Sincerely, Jake Lagar Duty Manager

good stay

Customer review rating 4.5/5

Yanyan D. Business - 30/12/2020 Confirmed reviews ALL

very pleasant

Dear Yanyan D., We very much appreciate your comments regarding your stay at the Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels. We are glad to hear that you enjoyed your last visit here. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jake Lagar Duty Manager

It was a great staycation

Customer review rating 4.5/5

Cathy D. C. Solo - 29/12/2020 Confirmed reviews ALL

It wasn't my first staycation in a hotel but it definitely is my first one with my dog. Me and Cotton (my furbaby) had a blast. The room was great, service from the doormen, Relationship Officers, room service and housekeeping was awesome.

Dear Catherine, We very much appreciate your comments regarding your stay at the Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Happy New Year! Sincerely, Eyra Carlos Rooms Division Manager IC
Customer review rating 4.5/5

Maria R. J. R. Families - 28/12/2020 Confirmed reviews ALL

Staff is very polite ang accommodating

Dear Maria, Thank you for choosing the Joy Nostalg Hotel & Suites Manila for your stay and sharing your feedback with us. I am very pleased that you liked your stay and I and my team are looking forward to welcoming you back very soon. Sincerely, Eyra Carlos Rooms Division Manager IC

Good stay

Customer review rating 4.5/5

Rowena M. Couples - 28/12/2020 Confirmed reviews ALL

Welcoming staffs

Dear Rowena, Thank you for your feedback! Your comments are very much appreciated. Our team is very happy to know that you had an enjoyable stay! Once again, thank you and we hope to see you again in the near future. Sincerely, Eyra Carlos Rooms Division Manager IC

Kind and polite staff; clean and safe rooms. Very good accommodation.

Customer review rating 4.5/5

Bernice G. Families - 28/12/2020 Confirmed reviews ALL

Thank you for making our Christmas experience memorable with assurance of safety of our health and wellness. Very good accommodation service indeed.

Dear Bernice, Thank you for taking the time to give feedback regarding your recent stay with us. It is such a pleasure to read about the wonderful service that our guests have received. We have passed on your comments to Laurie and the rest of the team. We are all delighted to read about your Christmas Holiday memorable experience! Once again, thank you and we look forward to welcoming you back at the Joy Nostalg Hotel & Suites Manila! Sincerely, Eyra Carlos Rooms Division Manager IC

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