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Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels 5 stars

TripAdvisor rating 4.5/5 778 reviews
Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels
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Hotel extras

  • Fully furnished, spacious and pet-friendly suites with 5-star hotel amenities

  • Convenient living for business and leisure travelers for short or long stays

  • Complimentary access to 7,000+ newspapers and magazines via the PressReader app

  • All-day dining with international cuisine and live entertainment

  • Commitment to sustainable development

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed, charges applicable. Please contact the hotelPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • NINOY AQUINOPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels

17 ADB Avenue
Ortigas Center
Pasig City
1600
pasig city
philippines

Tel: +63286377888

Fax: (+63)277191148

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    NINOY AQUINO At 11.6km / 7.21 miles - Shuttle paying

  • By train

    MRT ORTIGAS At 0.5km / 0.31 miles

GPS :14.587477, 121.060066

Our accommodations

The hotel boasts 229 rooms and suites, all with fully equipped kitchens and laundries, providing all that you need during your stay. The combination of a full service hotel with the option of self-catering gives our guests the best of both worlds.

Executive Studio with 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 41m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Executive Studio with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 41m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

One Bedroom Executive Suite with 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 86m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

One Bedroom Executive Suite 2 Single Beds

  • Max. number of persons: 4
  • Area: From 86m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

One Bedroom Premier with 1 King size bed

  • Max. number of persons: 4
  • Area: From 91m²
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Two Bedroom Executive Suite

  • Max. number of persons: 6
  • Area: From 131m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Three Bedroom Executive Suite

  • Max. number of persons: 8
  • Area: From 182m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Our restaurants and bars

NOSTALGIA LOUNGE AND BAR

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Step back in time and relive the good old days amidst a backdrop of contemporary classic elegance. A private dining area is available for meetings with business associates or private gatherings with friends.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOSTALGIA BAR LOUNGE

Photo non contractuelle / Strictly non binding

Nostalgia Bar Lounge is a classic twist on the cigar bars of old. Sink into a chesterfield couch or sit at the bar, while sipping on a single malt.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 300 m²

  • Maximum capacity: 210 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,223 reviews

tripadvisor

TripAdvisor Rating 4.5/5

778 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

fantastic

Customer review rating 4.5/5

Anonymous Couples - 02/12/2019 Confirmed reviews ALL

Very memorable and enjoyable.

Dear Blanca, Thank you for taking the time in giving us a rating and a wonderful review. We are delighted to know your stay was both enjoyable and memorable. Thank you again for sharing your experience, and we look forward to having you back. Best Regards, Abegail Nicolas Guest Experience Manager

Above average

Customer review rating 4.5/5

James C. Business - 02/12/2019 Confirmed reviews ALL

Reception is very courteous and helpful.

Dear James, We very much appreciate your comments regarding your stay at the hotel. We are delighted to know you had a wonderful time overall and you find our front office team courteous and helpful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Abegail Nicolas Guest Experience Manager

Very good services.

Customer review rating 4.5/5

Derek L. Business - 02/12/2019 Confirmed reviews ALL

Very friendly from front desk.

Dear Derek, Thank you for taking the time to rate and write us a review! We are so delighted to know you had a wonderful time overall specially with our front desk associates. Rest assured this has been shared with them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Abegail Nicolas Guest Experience Manager

Enjoyed the bed, the feel of elegance of the room.

Customer review rating 4.5/5

Mr U. Solo - 02/12/2019 Confirmed reviews ALL

Bed was comfy. Water Pressure for the shower was excellent. Water Heater was working well compared to my last stay here. Room Service was fine. A disappointment was seeing a small cockroach at clothing area cabinet.

Mabuhay Chester, We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive feedback which I enjoy sharing with my team as they love to put a smile on our guests. Please accept my sincerest apologies for the inconvenience you experienced. Rest assured we take immediate actions to resolve this. Thank you again for sharing your experience, and we look forward to having you with us again. Best Regards, Abegail Nicolas Guest Experience Manager

It was a comfortable experience although the room could be improved

Customer review rating 4.5/5

Arlysa Friends - 02/12/2019 Confirmed reviews ALL

Front desk was easy to talk to and helped us in our requests. The room was spacious and clean but the bathroom tiles might need to be improved. Some are loose when stepped on during shower. The temperature of the water in the bathroom’s sink and kitchen doesn’t adjust as well. So it can be too cold. Other than that, for a three bedroom suite reservation, only one car slot was allotted. For a room of that size and occupied by a number of adults, we were hoping at least two slots would be given. Not all guests of such room size are family members who would arrive in just one car.

Dear Arlysa, We very much appreciate your comments regarding your stay at the hotel. We are delighted to know you found our front desk associates easy to talk to and felt comfortable with the rooms. As per the feedback on the bathroom condition, I have already discussed this with our engineering manager for immediate action. Please accept my sincerest apologies on behalf of the whole team for the inconvenience it has caused you. As per the parking, I completely understand there should have been more slots but unfortunately, since our parking space is honestly very limited at the same time, we are sharing the space with the other half of the building which are offices. Thank you again for sharing your experience, and I hope you would still consider to stay with us on your next visit to Ortigas. Best Regards, Abegail Nicolas Guest Experience Manager

A wonderful place to stay as a long term guest

Customer review rating 4.5/5

Joe J. Business - 29/11/2019 Confirmed reviews ALL

My wife and I stayed at the Joy Nostalg for 7 months whilst undertaking a business assignment in Manila. It was a wonderful experience from start to finish. The team who work there are wonderful, from Carlo, Mark and Sam on the lobby desk, Abi in customer experience, CJ the room attendant and Johnson at the rooftop bar, nobody could have done any more to make it feel like home. I would love the Joy Nostalg to consider optimising the roof space during the day to cater for guest who crave the outdoors as there is little space to sit out locally. I think the roof bar could double up as a day time leisure area too, All in all, a fabulous experience made better by a wonderful team of accommodating staff. Thank you Joy Nostalg.

Dear Joe and Beth, We very much appreciate your comments regarding your stay at the hotel. We are delighted to know you had a wonderful time overall. We are so sad to not see those wonderful smiles which brightens our day. We all miss you and always remember you have a family here at the Joy~ Nostalg Hotel and Suites Manila. Thank you again for sharing your experience, and we can't wait to have you back. Best Regards, Abegail Nicolas Guest Experience Manager

Excellence

Customer review rating 4.5/5

Jomar C. Friends - 27/11/2019 Confirmed reviews ALL

Amausing experience i love the room and all staff very accomodating

Dear Jomar, We very much appreciate your comments regarding your stay at the hotel. We are delighted to know you had an amazing time with us overall. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Abegail Nicolas Guest Experience Manager

Fantastic experience at Joy-Nostalg

Customer review rating 4.5/5

Pacifico S. Solo - 27/11/2019 Confirmed reviews ALL

Great room, fantastic service. Housekeeping was very helpful/accommodating.

Mabuhay Pacifico, We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive feedback which I enjoy sharing with my team as they love to put a smile on our guests especially from our Le Club family. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Abegail Nicolas Guest Experience Manager

Thank you for all the time

Customer review rating 4.5/5

Tetsuya M. Solo - 26/11/2019 Confirmed reviews ALL

Front staff, Restaurant staff and Swimming pool staff. Always Thank you very much. See you next time.

Dear Tetsuya-sama, Thank you for taking the time to rate ad write us a wonderful review! We all appreciate your kind words about our associates and rest assured I have shared this with the team. Thank you again for sharing your experience, and we look forward to welcome you back on your next visit! Best Regards, Abegail Nicolas Guest Experience Manager
Customer review rating 4.5/5

Anonymous Families - 26/11/2019 Confirmed reviews ALL

I've always liked staying at Joy-Nostalg. The ambience is peaceful and the rooms are well maintained. The breakfast is simple but filling. I haven't availed of the amenities so I can not give much feedback on that, but service from front desk, to concierge to room service has always been friendly and quick.

Dear Julie, We very much appreciate your comments regarding your stay at the hotel. We are delighted to know you had a wonderful time with us. Your appreciation about our associates, breakfast experience and overall has been shared with the rest of the team. We are grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Abegail Nicolas Guest Experience Manager

Excellent

Customer review rating 4.5/5

K Business - 26/11/2019 Confirmed reviews ALL

It was a good experience.

Dear K, Thank you for taking the time in giving us excellent ratings! We are delighted to know you had a good experience overall. We look forward to welcome you back on your next visit. Best Regards, Abegail Nicolas Guest Experience Manager

Doctor

Customer review rating 4.5/5

Dr R. L. F. Couples - 25/11/2019 Confirmed reviews ALL

Everything was fine. Staff were very helpful. Just had some difficulties parking and going up and down from parking to elevator. Food was okay. Facilities okay. Penthouse use karaoke area staff didn’t know about our coordination and arrangement with Menarini as sponsor.

Dear Dr Rodney, We very much appreciate your comments regarding your stay at the hotel. We are delighted to know you had a good time whilst being here. On behalf of the whole team, please accept my sincerest apologies for all the inconveniences you experienced. We have discussed this with the managers concerned for it not to happen again. Thank you again for sharing your experience, and we look forward to having you back soon! Best Regards, Abegail Nicolas Guest Experience Manager

Really pleasant

Customer review rating 4.5/5

Madhulica Business - 25/11/2019 Confirmed reviews ALL

The stay was really good with plush rooms, friendly and helpful staff and good breakfast options.

Dear Madhulica, We very much appreciate your comments regarding your stay at the hotel. We are delighted to know you had a wonderful time. Your kind words about our associates and breakfast means a lot to us and has been shared with the rest of the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Abegail Nicolas Guest Experience Manager

It was good!

Customer review rating 4.5/5

Saman S. Solo - 25/11/2019 Confirmed reviews ALL

It was a good experience but will suggest few things to have more comfortable experience next time: * Kindly provide complementary washing detergent for cloth washing purpose as keeping a washing machine inside the room without it does not serve the purpose. * kindly arrange halal / vegetarian food in menu, which is very important for people traveling from South Asian countries.

Dear Saman, We very much appreciate your comments regarding your stay at the hotel. We are delighted to know you had a good experience whilst being here. Please also know that we have taken note of all your feedback and discussed it with our department leaders to improve. Please accept my sincerest apologies on behalf of the whole team for the inconvenience. Thank you again for sharing your experience, and we look forward to welcome you soon on your next visit. Best Regards, Abegail Nicolas Guest Experience Manager

Mr.

Customer review rating 4.5/5

Zafar U. I. Business - 25/11/2019 Confirmed reviews ALL

It was a wonderful. Staff was too good and trained. They were caring. Massage Table may be kept at every room. Halal food arrangements may be made.It will improve the quality further.

Dear Zafar, Thank you for taking the time to tell us about your experience at the hotel. We are delighted to know you had a wonderful time. However, I am concerned about the low rating you provided and I would love to know more about this. In your most convenient time, please drop me an email at: ab… I'm lookin forward to hearing from you soon! Best Regards, Abegail Nicolas Guest Experience Manager

Luxury

Customer review rating 4.5/5

Warren D. O. Business - 25/11/2019 Confirmed reviews ALL

I love the experience. The hotel provides good quality of services without compromising its price.

Dear Warren, Thank you for taking the time to rate and write us such a wonderful review! We are delighted to know you had an amazing experience with us. Your kind words about the quality of our services is greatly appreciated by everyone. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Abegail Nicolas Guest Experience Manager

my kind of Joy(Nostalg)

Customer review rating 4.5/5

Vj Solo - 24/11/2019 Confirmed reviews ALL

my 2 night stay was not enough to maximize the space that I had :) am not a fan of watching tv but had the leisure to watch in every corner I stayed will definitely be back, soon :)

Dear VJ, We very much appreciate your comments regarding your stay at the hotel. We are delighted to know you had a lovely 2-night stay with us. Please accept my apologies on behalf of the whole team on what transpired during your check-out, Rest assured this has been discussed with the team already for improvement. Thank you again for sharing your experience, and we look forward to welcome you back on your next visit. Best Regards, Abegail Nicolas Guest Experience Manager

Wonderful and Restful Experience

Customer review rating 4.5/5

Lacey R. Business - 23/11/2019 Confirmed reviews ALL

The staff were all very accommodating to our request. I would like to commend JM and Omar of the sales team for making sure our stay went well. The breakfast buffet was nice and the amenities. We were pleased with the size of the room.

Dear Lacey, We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback specially about our associates. Your kind words about JM and Omar has been shared with them and the rest of the team so as your wonderful experience overall. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Abegail Nicolas Guest Experience Manager

Impressive

Customer review rating 4.5/5

Ricardo Business - 23/11/2019 Confirmed reviews ALL

It's so amazing to stay with, comfortable with the complete facilities provided, personnel are accommodating and courteous..

Dear Ricardo, Thank you for taking the time to rate and write us a review. We are delighted to know you had an amazing and comfortable stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Abegail Nicolas Guest Experience Manager

Very nice hotel, very helpful and friendly people

Customer review rating 4.5/5

G. Business - 23/11/2019 Confirmed reviews ALL

Good afternoon. I stayed two nights at the hotel. it was a really enjoyable experience. Very good breakfast and very confortable room. I do not have any specific remark. Best regards Fabrice

Dear G., Thank you for taking the time to rate and write us such a wonderful review. We are pleased to know you had an amazing time with us. Your kind words about our breakfast spread and comfortable room has been shared with the rest of the team. We are very grateful! Thank you again for sharing your experience, and we look forward to welcome you back. Best Regards, Abegail Nicolas Guest Experience Manager
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