Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels 5 stars

Very pleasant, as always. Special thanks to Mark of the front desk, who was very accommodating and courteous the whole check in process. He made sure everything was explained to us, and even made the effort to send my 3-year old, whose birthday we were celebrating, a nice cake. It was a very thoughtful gesture. Dude deserves a promotion or a raise.

Our family enjoyed the spacious two-bedroom suite and my daughter had a great time at the pool. Breakfast buffet was nice. However, I saw a small cockroach roaming in one of the food containers (but don't worry, I went ahead and immediately informed the person-in-charge without others noticing). I just hope this will get better in the future.

Joy Nostalg provides us with a safe haven during the new year. The new year's celebration in the Philippines used to be a stressful time for me who has asthma (triggered by the air pollution from the firecrackers) and for our furbaby, Blossom, who is terrified by the noise. We were both extremely relaxed during our stay at your hotel during new year's eve.

The rooms are soo big.

My stay was exellent except for some facilities that needs improvement: We stayed at Room 2304 1. Sink giving off bad odor - When we got there, the sink was giving off foul smell. We have reported it to the staff. What they did the first time they went to our room to fix the problem was just to spray on the whole room to eliminate the bad odor but it didn't go away. so We called the staff the second time and they declogged the sink i guess but the odor did not went away. Bad experience. 2. TV wifi didn't work - the staff sent 2 technicians but wasn't able to fix the problem hence we did not enjoy wifi connection for the TV

I am very satisfied with my stay at Joy Nostalg Manila. I was also able to able a good discounted rate.

As always, our stay was marvelous and everything was perfect! The staff catered to all our needs and the amenities were well-maintained. Breakfast was also excellent and the choices were extensive. We will be sure to return!

I was very happy with the service of everyone in your hotel. Very prompt, polite and they always greet you with a smile :)

The stay was very comfortable, relaxing, and fun. I could have given a rate of 10 if not for the breakfast. The breakfast does not fit our preferred food, i.e. chocolate cereals (available: cornflakes), hotdog (available: sausage but it tastes different), no corned beef, siomai is not good; and honestly, the other foods seems like left over last night (apologies for the term). The steamed rice is not even warm even we ate at 7am.

My children enjoyed their comfortable stay in Joy Nostalg. The breakfast buffet also served good tasting food.

Why provide an online check-in process if I still need to check-in actually at the hotel – twice? I arrived earlier than the check-in time (around 12:30 p.m.) as indicated in my online check-in. Per the online check-in confirmation, I only need to pick up the access keys at the concierge but that didn't happen. I was still asked to fill out some forms by the first receptionist I spoke to. The staff said that all rooms are occupied so an early check-in was not possible. However, she said that she'll have us "PRIORITIZED." We left our baggage and went to a nearby mall to wait. We returned to the concierge at 3:10 p.m. (10 minutes past check-in time), and spoke to a different staff as the first one I spoke to was unavailable. I was expecting that I only needed to pick up my access keys, but this staff still made me fill out forms that I already filled out when I checked in the first time with the first staff. I decided to just fill it out anyway... After everything, I was told that the room was already clean but we had to wait 5-10 minutes more because there were some minor touch-ups being done. (I thought we were going to be PRIORITIZED?!) After 10+ minutes of waiting (I was with a toddler!!!), I had to approach the concierge again to follow up. They reasoned that it's taking some time because I requested for the two single beds to be moved together... If we were really PRIORITIZED as the first staff mentioned, we wouldn't have had to wait even though I made such a request. We were able to arrive at our rooms at 4:30 p.m. But that's not the end of it... As mentioned, we had our luggage stored at the concierge. As we were about to go up to our suite, the receptionist said that all hotel porters were engaged at the time so our stuff will just be brought up to our room shortly... After half an hour, the luggage were still not there. We had to follow up twice before a porter arrived – with a different set of luggage... Poor porter had to return to our room twice to get all of our stuff to us. Only positives are: the indoor pool (daughter enjoyed it), the gym (hubby and friend got to work out), the three-bedroom suite was clean and features were great, and I was able to request for a late check-out. Bottomline is, I went there for a relaxing staycation, but had to go through some stress-inducing moments.

I love that they are super pet-friendly, and so accommodating, not only to their human guests, but also the furry ones!

Love staying there. The staff and crew are all warm, friendly and pleasant. Did not wait too long Checking in and checking out .

3br suite was very nice & complete, generous space, but Very limited parking, only one free slot for 3br suite, very expensive parking fees

Relaxing