Grand Mercure SP Itaim Bibi 5 stars

Customer review rating (ALL Rating) 4.5/5 689 reviews

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Rua Tenente Negrao, 200, Itaim Bibi, 04530030 SÃO PAULO, Brazil

Description

ALLSAFE approved hotel

Hotel extras

  • Relaxation area with heated pool, pool bar, sauna and gym.

  • A space for corporate and social events with capacity for up to 210 people

  • Ideal for families! Picnic area and tents for children for your stay

  • Instagrammable art gallery in hotel lobby

  • Close to major hospitals (Rede D'or, Sancta Maggiore, and Sírio-Libânes)

Our accommodation(s)

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Hotel location

Grand Mercure SP Itaim Bibi

Rua Tenente Negrao, 200, Itaim Bibi
04530030 SÃO PAULO
Brazil

GPS:-23.585216, -46.672807

Telephone
Fax +55 11 3054-7504

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

itaIN Restaurant

ItaIN breathes dynamism with an aura of modernity, offering comfortable modular spaces overlooking the garden. The restaurant serves contemporary cuisine, reinforcing the Brazilian essence of the brand.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  689 reviews

TripAdvisor Rating  4.5/5  2,359 reviews

Certificate of excellence 2023

Comfortable room and well located.

Customer review rating 4.5/5

Vince M. Business - Confirmed reviews ALL

Service was very good from check0in to check -out. However, I have yet to receive my hotel receipt (it was to have been e-mailed to me). Please have it e-mailed to vi… Also, my Accor account does not show the 3 nights applied to my account.

Good morning. We are very grateful for your evaluation, because it is through the opinion and suggestion of our guests that we can work on some details so that in a next opportunity the stay is perfect. We will email the invoice as soon as possible, and we will check the score and also feedback will be via email. Thank you very much for the opportunity to welcome you and we look forward to seeing you soon. Yours sincerely, Alex Cruz – Hosting Coordinator

Good Hotel & Location

TripAdvisor rating 4.0/5

Dave A TripAdvisor review

This was a good hotel and we enjoyed our stay here. The staff were all very friendly and helpful and the reception staff spoke excellent English. The rooms are what you would expect at a Mecure hotel, good size and comfy bed. The breakfast was a buffet with lots of selection, they will make eggs to order i.e omelette but the staff didn't ask us so if you aren't aware this is an option you would miss out on this.

Dear guest, Thanks for your feedback. We are very happy to see that you enjoyed your stay. We hope to welcome you back to our Brasilian House very soon! Mariana Freitas General Manager Grand Mercure SP Itaim Bibi

Fantastic staff, great location

TripAdvisor rating 5.0/5

FabFoxFive Families - TripAdvisor review

Great hotel and location. Rooms could be a bit less clinical and the building site next door was a bit annoying but the staff make up for the minor inconveniences. Andre the concierge was particularly helpful and made us feel incredibly welcome

Dear guest, Thanks for your feedback! We apologize that your experience at our hotel was impacted by acoustic issues. We hope to have another opportunity to welcome you back to our hotel. Mariana Freitas General Manager Grand Mercure SP Itaim Bibi

A Nice Hotel With A Very Friendly Staff

Customer review rating 5.0/5

Rick C. Solo - Confirmed reviews ALL

I enjoyed my recent stay - 3 days, 2 nights. The rooms were large, clean and comfortable. The front desk staff was very friendly, professional and helpful. The breakfast buffet was very good. It was clean and a very good variety of fresh fruits, pasties and breads. The omelettes and scrambled eggs were great and the waiter staff was friendly and professional. I would stay at this hotel on my next trip to San Paulo.

Dear C., Our main objective is to provide an excellent service to all our guests and visitors, through mentions of our structure. Thank you so much for sharing your opinion and inspiring other travelers to discover our Brazilian home. Yours sincerely, Alex Cruz - Hosting Coordinator

excellent service

TripAdvisor rating 5.0/5

AnaF382 Couples - TripAdvisor review

Newly renovated with very nice staff (kudos to Dorival!), the hotel is well located, has a decent fitness room and close to Ibirapuera Park. Breakfast with a lot of good options and friendly service. For business travelers it is well located in Itaim Bibi district and close to Congonhas airport.

Dear guest, Thanks for your feedback. We are very happy to see that you enjoyed your stay. We hope to welcome you back to our Brasilian House very soon! Mariana Freitas General Manager Grand Mercure SP Itaim Bibi

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Other web-users rate our hotel

  • 4,863 reviews 10/10 Location
  • 5,132 reviews 9.9/10 Room
  • 13,343 reviews 9.9/10 Service
  • 101 reviews 9.7/10 WiFi
  • 2,473 reviews 10/10 Vibe
  • 1,994 reviews 9.9/10 Amenities
  • 1,946 reviews 9.6/10 Comfort
  • 1,897 reviews 9.9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.