Pullman Adelaide 5 stars

Customer review rating (ALL Rating) 4.5/5 3,305 reviews

Pullman Adelaide - Image 1
Pullman Adelaide - Image 2
Pullman Adelaide - Image 3
Pullman Adelaide - Image 4

Description

Hotel extras

  • Indoor Swimming Pool, Spa, Sauna, and Fitness Centre.

  • Concierge, valet, accessible rooms, and free Wi-Fi available.

  • Newly refurbished Suites have views over Hindmarsh Square and Adelaide Hills.

  • Conference Floor located on the top floor with views over the Adelaide Hills.

  • CBD location-a short walk from shopping, dining, the National Wine Centre, and more.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Pullman Adelaide

16 Hindmarsh Square
5000 ADELAIDE
Australia

GPS:-34.9233, 138.6065

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PARC Brasserie & Bar

PARC offers the European bar & brasserie experience with the flavour of Europe. Our menu offers a variety of European options which will provide an experience that matches those offered on the famous regions of Europe.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,305 reviews

Customer review rating 4.5/5

Angela D. G. Couples - Confirmed reviews ALL

We had a staycation

Dear Angela, Thank you for your 90/100 review. We're delighted you enjoyed your staycation, particularly our friendly team, comfortable rooms, and amazing buffet breakfast. We appreciate your loyalty as an ALL Gold member and your kind recognition of our team. Thank you also for your feedback regarding the welcome drink. We look forward to welcoming you back to Pullman Adelaide soon. Warm regards, Pullman Adelaide Team

Customer review rating 4.5/5

Jill P. Families - Confirmed reviews ALL

Fantastic location and very welcoming

Dear Jill, Thank you for your 90/100 review. We're delighted to hear you enjoyed our fantastic location and found our team welcoming throughout your stay. We greatly appreciate your loyalty as an ALL Gold member and are pleased that your accommodation, cleanliness, and overall experience met your expectations. We look forward to welcoming you and your family back to Pullman Adelaide soon. Warm regards, Pullman Adelaide Team

Customer review rating 4.0/5

Robert H. Business - Confirmed reviews ALL

All Good.

Dear Mr. H., Thank you for your kind review. We're delighted to hear you enjoyed our friendly service and comfortable stay. A special thank you for recognising David at Concierge. We will be sure to pass on your compliments, and we're pleased he was able to assist you during your visit. We greatly appreciate your loyalty as an ALL Gold member and look forward to welcoming you back to Pullman Adelaide soon. Warm regards, Pullman Adelaide Team

Customer review rating 5.0/5

Donald M. Business - Confirmed reviews ALL

Comfortable and a great location. All the staff were so friendly and helpful.

Dear Donald, Thank you for your perfect 100/100 review. We're delighted to hear you enjoyed our comfortable accommodation, great location, and the friendly and helpful service from our team. A special thank you for recognising Christophe. We'll be sure to share your kind words with him, as he will be thrilled to know he made such a positive impact on your stay. We also appreciate your loyalty as an ALL Gold member and look forward to welcoming you back to Pullman Adelaide soon. Warm regards, Pullman Adelaide Team

Customer review rating 3.5/5

Emilio P. Couples - Confirmed reviews ALL

We had a pleasant stay and we found the service to be of a good standard with one exception. After reflection we offer three improvement comments for your consideration. Firstly for some reason our room was not serviced on one day of our stay - we waited until about 3pm then had to speak to the front desk about it, so your quality check system has a flaw in it somewhere. Secondly the room we had was noisy and traffic/sirens/loud exhaust/hoon cars made it hard to sleep into the early hours of the morning even with the door shut - double glazing or some other noise insulation is required. Thirdly our room had inadequate water pressure - if you flush the toilet you have to wait for it to refill before running the shower and even then the pressure on the 5th floor was marginal. This is a strange thing for a 5 star hotel. The doorman was excellent and on the ball. Cleanliness of the hotel including our room was generally of a high standard.

Dear Emilio, Thank you for taking the time to share your detailed feedback. We're pleased to hear you had a pleasant stay overall and appreciated our convenient location, cleanliness standards, and the service provided by our doorman and check-in team. We sincerely apologise that your room was missed for servicing on one day of your stay, as well as for the issues you experienced with noise and water pressure. We understand how these concerns impacted your comfort and appreciate you bringing them to our attention. Your comments have been shared with the relevant teams for review. We also value your feedback regarding the online pre-arrival process and your observations about the consistency of service at reception. Constructive feedback such as yours helps us identify opportunities for improvement. Thank you again for your comments and for choosing Pullman Adelaide. We hope to have the opportunity to welcome you back in the future. Warm regards, Pullman Adelaide Team

Other web-users rate our hotel

  • 1,153 reviews 9.4/10 Location
  • 1,607 reviews 7.8/10 Room
  • 1,846 reviews 8.5/10 Service
  • 18 reviews 7.6/10 WiFi
  • 640 reviews 7.9/10 Comfort
  • 580 reviews 7.5/10 Cleanliness
  • 447 reviews 7.7/10 Breakfast
  • 297 reviews 5.5/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Adelaide Hotels