Pullman Adelaide Hotel 5 stars

Name: Pullman Adelaide
Address: ADELAIDE, 5000, AUSTRALIA
Telephone: (+61)882068888
Rating: 4.5

Customer review rating 4.5/5 8,661 reviews

ALLSAFE approved hotel

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Pullman Adelaide Hotel

Hotels combining lifestyle and design, for business and leisure

I look forward to welcoming you to Pullman Adelaide! I am contactable on hb217-gm@accor.com or +61 (0)429 207 749

Mr Llewellyn WYETH, Hotel Manager

Located at the heart of the Adelaide Central Business District, Pullman Adelaide is a luxury hotel located close to the city's main shopping precinct, Rundle Mall. It offers 308 rooms, contemporary local cuisine in Salt restaurant, meeting rooms and wireless Internet. Perfect for both business and leisure travellers. The new 'Hindmarsh Club' Executive Lounge will be opening in November 2018.

Adelaide, the capital city of South Australia, is well known for its food, wine, culture, long beachfronts as well as many festivals and sporting events.

Hotel extras

Indoor Swimming Pool, Spa, Sauna and Fitness Centre
Executive Lounge opened November 2018
Premium Deluxe Rooms and Suites have views over Hindmarsh Square and Adelaide Hills
Free Wi-Fi for all guests
Conference Floor located on the top floor with views over the Adelaide Hills

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking (Paying)
- Public indoor parking (Nearby)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Babysitting on requestPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
ADELAIDE AIRPORTPaying
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 10AM (Paying) Need your room as early as 10am on the day you arrive? Take advantage of this exclusive option and claim your room right away. Who said the day of travel should shorten your holiday?
- LATE CHECK-OUT UP TO 4PM (Paying) Keep your room until 4 pm and enjoy taking all the time you need. Take advantage of this exclusive option to get even more out of the destination. Finally, a stress-free check-out.
Laundry
- Dry cleaning / Ironing
- Ironing room
Currency exchange
Porter
Concierge

Swimming pool
- Pool Unwind after a busy day with a visit to the spa and sauna, equipped with changing rooms and bathroom facilities. Enjoy the restorative powers of the steam room or enjoy a relaxing swim in the 13.5 metre indoor lap pool.
- Indoor heated pool
Fitness centre
Well-being
- Jacuzzi
- Sauna
Babysitting on requestPaying

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 00:00-23:59
- Opening hours : Week-end 00:00-23:59

6 meeting room(s)
Congresses/conventions
- Congress center congrs
- Conventions hotel conven
Self service business centre
Copy/print service available

Hotel location

Pullman Adelaide

16 Hindmarsh Square
5000
adelaide
australia

Tel: +61882068888

Fax: (+61)882068800

Contact email :

Check-in from 14h00

Check out up to 11h00

STOP G3 GRENFELL STREET : J1 G3

By plane
ADELAIDE AIRPORT At 6.9km / 4.29 miles - Shuttle paying
By plane
ADELAIDE AIRPORT At 8km / 5 miles
By train
ADELAIDE STATION At 1km / 0.62 miles

GPS :-34.9233, 138.6065

Our accommodation(s)

All spacious rooms feature a bathroom with robes, slippers, work desk, mp3 docking station, minibar, plush bedding, WiFi, as well as tea and coffee making facilities. Spacious hotel rooms with King bed. Lounge in your armchair and enjoy the views of Hindmarsh Square or a movie on your HDTV. All rooms have an ensuite bathroom with robes, slippers, desk, mp3 docking station, minibar, plush bedding, WiFi

SUPERIOR ROOM, 1 King Size Bed

Max. number of persons: 2
Area: From 28 m² / 301 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Double Size Beds

Max. number of persons: 4
Area: From 28 m² / 301 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

DELUXE ROOM, 1 King Size Bed, City View

Max. number of persons: 2
Area: From 28 m² / 301 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

DELUXE ROOM, 2 Double Size Beds, City View

Max. number of persons: 4
Area: From 28 m² / 301 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

PREMIUM DELUXE ROOM, 1 King Size Bed, Park View and Balcony

Max. number of persons: 2
Area: From 34 m² / 366 sq ft
Views: Park view *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

PREMIUM DELUXE ROOM, 2 Double Size Beds, Park View and Balcony

Max. number of persons: 4
Area: From 34 m² / 366 sq ft
Views: Park view *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

DELUXE EXECUTIVE ROOM, Lounge Access, 1 King Size Bed, Park View and Balcony

Max. number of persons: 2
Area: From 34 m² / 366 sq ft
Views: Park view *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Rooms

Our restaurants and bars

SALT RESTAURANT

Type of cuisine: Regional

Salt Restaurant is located on level 1 of the hotel, overlooking Hindmarsh Square. Open for breakfast and dinner 7 days a week.

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

SALT BAR

Salt Bar is located adjacent to Salt Restaurant. It offers coffee and light snacks during the day as well as drinks and light bar meals during the evening. Open for lunch 7 days a week.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 6
Maximum size: 357 m²
Maximum capacity: 380 people
Maximum banquet capacity: 260 people

Find out more

Superb

DavidCarolyn4 10/06/2020 TripAdvisor review

WOW.... at truly superb place to stay while visiting Adelaide. The location to the CBD is fantastic, walking distance to all the shops and cafes..The restaurant at the Pullman was very nice. The staff are very friendly and helpful. I can't wait to come back.

DavidCarolyn4 Thank you for reviewing your stay with us and we are so pleased to read that you enjoyed your stay. We look forward to welcoming you back in the near future. Kind Regards Llewellyn Wyeth General Manager

Pullman Adelaide

john b 10/06/2020 TripAdvisor review

My wife and I found the Staff very friendly and helpful. The Hotel is excellently located close to Restaurants and Shopping. The room and bathroom were very clean. I did find the bed to soft which makes it hard for Me to roll over.

john b Thank you for your review and we are pleased to read that you enjoyed your stay with us. Beds are personal to each individual and we can provide you a bed board should you wish to on future visits, please do not hesitate to ask our team when making a reservation. We look forward to welcoming you back soon. Kind Regards Llewellyn Wyeth General Manager

Nice clean rooms

Wayne H. Business - 14/04/2020 Confirmed reviews ALL

Pleasant

Dear Wayneanthony H., We very much appreciate your comments regarding your stay at the Pullman Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I did notice that your breakfast experience was not up to notch. I do apologize for that, albeit we are following all regulations pertaining to Food & Beverage and trying to provide the best for our guests. It is our hope that you will allow us the opportunity to serve you in the future when our restaurant is in full swing. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vibu Kumaravel Night Manager Pullman Adelaide

Great room, great staff

Heath Business - 04/04/2020 Confirmed reviews ALL

All the boxes ticked, room, staff and food

Dear Heath M., We very much appreciate your comments regarding your stay at the Pullman Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vibu Kumaravel Night Manager Pullman Adelaide

Great Location

Michael B. Couples - 02/04/2020 Confirmed reviews ALL

Very well looked after, even in the current difficult circumstances.

Dear Michael B., We very much appreciate your comments regarding your stay at the Pullman Adelaide. We are delighted to hear that you had an wonderful stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we aspire to do every day! Thank you again for sharing your experience and we hope this bad weather will blow over soon. Looking forward to welcoming you back to the Pullman Adelaide in the near future! Sincerely, Vibu Kumaravel Night Manager Pullman Adelaide

Brilliant Staff

Sarah Couples - 01/04/2020 Confirmed reviews ALL

Staff went out of their way for me when I thought I had lost my purse

Dear Sarah C., We very much appreciate your comments regarding your stay at the Pullman Adelaide. We are delighted to hear that you had an wonderful stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we aspire to do every day! I am so glad to hear that you were able to retrieve your purse. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one Sincerely, Vibu Kumaravel Night Manager Pullman Adelaide

Well located

L. L. Families - 31/03/2020 Confirmed reviews ALL

Located in the city and close to shopping malls

Dear Lai Seung Hidey L., We very much appreciate your comments regarding your stay at the Pullman Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daria Felde Front Office Manager Pullman Adelaide

Absolutely wonderful

Jo Solo - 30/03/2020 Confirmed reviews ALL

Had a great stay, nice and clean, good room service as I couldn't eat at the restaurant. Helpful service desk and reception. Would have liked a little more variety on the menu for lunch.

Dear Jo S., We very much appreciate your comments regarding your stay at the Pullman Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I shall also pass your comments regarding our lunch menu to the Executive chef. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vibu Kumaravel Night Manager Pullman Adelaide

lovely location

Anonymous Couples - 30/03/2020 Confirmed reviews ALL

happy stay, Lovely upgrade, very welcoming staff, lovely meals.

Dear Merrilyn S., We very much appreciate your comments regarding your stay at the Pullman Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vibu Kumaravel Night Manager Pullman Adelaide

Location good and friendly staff

Barbara D. Families - 29/03/2020 Confirmed reviews ALL

Our experience was pleasant enough, however we booked unexpectedly some relatives in for a night while we were staying with you so that we could go out for dinner, on our return to the hotel around 10.30 pm we wanted to go to the bar for a drink only to find it was about to close and they would not allow us in. This was very annoying and they could not explain why a bar at a major hotel was closing at such an early time. We were very disappointed that our night had to end so early. At breakfast, I was so surprised to find that staff were able to serve coffee to us on arrival but not a pot of tea! I did however insist and was given a pot of tea although one staff member didn’t know the difference between a coffee pot and a tea pot. I also wanted a saucer under my cup which I had to request. Never experienced this before. Almost seemed uneducated by staff/teaching. I hope that staff can improve on this in future.

Dear Barbara D., We very much appreciate your comments regarding your stay at the Pullman Adelaide. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. I will be forwarding your comments onto our Food & Beverage Manager for review with his team. We appreciate your sharing your thoughts, and it is our hope that you will give us the opportunity to welcome you again in the near future. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Vibu Kumaravel Night Manager Pullman Adelaide

Close to work. Good stay.

Josef H. Business - 26/03/2020 Confirmed reviews ALL

Great and professional service. Thank you.

Dear Josef, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us! Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay even more special. Sincerely, Daria Felde Rooms Division Manager Pullman Adelaide

as above

Margaret P. Solo - 25/03/2020 Confirmed reviews ALL

A positive experience, staff helpful, concierge desk staff especially so.

Dear Margaret, Thank you so much for staying with us again and I appreciate you still taking the time to give us some feedback. It is great to see that you have enjoyed your most recent visit, and we hope to see you again in the near future. Sincerely, Daria Felde Front Office Manager Pullman Adelaide

Pleasant stay under the difficult circumstances.

Michael O. Families - 25/03/2020 Confirmed reviews ALL

Two stays in a week. Get staff; Ing, Karlyn, John-Baptiste, Paul and Ric. However, although Elizabeth in the bar/dining room was good, PLEASE tell her NOT to come up to someone just as they are about to or have just put a mouthful of food in their mouths and ask is everything okay? Absolutely stupid; tell her to wait till the person is not eating or between mouthfuls!!!!!!!!!!!!!!!!!!!!!!!!!!

Dear Michael, Thank you so much for staying with us again and I appreciate you still taking the time to give us some feedback. It is great to see that you have enjoyed your most recent visit although I do apologise for Elizabeth's ill-timed approach for feedback. I can certainly see you point and I am sorry for the discomfort caused. Thank you again for sharing your experience, and we hope to see you in the near future. Sincerely, Daria Felde Front Office Manager Pullman Adelaide

Not expecting much!

Nickc Couples - 24/03/2020 Confirmed reviews ALL

You guys were great given the Covid-19 media driven hysteria. Thank you for making our stay trouble free & very enjoyable. We will return in brighter times!!

Dear Nicholas, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us and I appreciate your kind words about our team, especially in these tough times. Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay even more special. Sincerely, Daria Felde Rooms Division Manager Pullman Adelaide

Perfect Location , Nice Hotel.

Rod Couples - 24/03/2020 Confirmed reviews ALL

Excellent short stay , Staff extremely friendly and happy to assist with any help needed. Restaurant Meals first class and Breakfast good also. Excellent Concierge Service. Thoroughly recommend the Pullman Adelaide and look forward to visiting again.

Dear Rod, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us! Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay even more special. Sincerely, Daria Felde Rooms Division Manager Pullman Adelaide

Nice hotel

Anonymous Families - 24/03/2020 Confirmed reviews ALL

We stayed at the Pullman in Adelaide during COVID19. The hotel staff were very aware of keeping things clean and very helpful. However, was a little disappointing the pool was closed without letting us know beforehand, we could hear music in another room between 1am - 5am which was so loud and disappointed security did not stop this. And our room was not made up when returning after being out all day long (considering there were not many people staying at the hotel)

Dear Hayley, Thank you so much for staying with us and also taking the time to give us some feedback. Please do accept our apologies for some of the issues that you have experienced during your stay as they have certainly had an impact on your overall experience. The pool closure was indeed quite sudden as it was an advised precaution for our patrons and we had to implement it straight away. I am also very sorry to hear that there was music during the night. We did find out about it the next morning from other guests but unfortunately it occurred outside of our floor patrol hours as we do it closer to midnight. If something like this ever does happen in the future, please do call Reception and report it so our Night Manager can attend to it straight away. Thank you again for sharing your experience, and we hope to serve you better in the future. Sincerely, Daria Felde Front Office Manager Pullman Adelaide

Perfect location for the Fringe

Ky Couples - 24/03/2020 Confirmed reviews ALL

We chose to stay at the Pullman for it’s close proximity to Rundle Street and The Fringe festival. The room was comfortable, lovely soft bed and pillows. It’s has all the essentials that we needed- except that we had to call for water to be delivered which took a while due to staff shortages

Dear Kyra, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to hear that you have enjoyed your stay with us and I am glad that you enjoyed the central location of the hotel - we are quite fortunate in that respect. It is always good to hear that our guests could take advantage of their time in Adelaide and did not have to worry much about getting around. Please do however accept our sincere apologies for the delays in service. I am very sorry for the inconvenience caused. We do indeed have less staff at the moment but I do assure you that we have not let any staff go - we had many staff members volunteer to take their leave in order to help the business. Thank you again for sharing your experience, and we hope to serve you better in the future. Sincerely, Daria Felde Rooms Division Manager Pullman Adelaide

John

John Business - 24/03/2020 Confirmed reviews ALL

Check in was great the room was clean and all the staff was very friendly given they didn’t know when there next shift would be

Dear John, Thank you so much for staying with us again and I appreciate you still taking the time to give us some feedback. It is great to see that you have enjoyed your most recent visit, and we hope to see you again in the near future! Sincerely, Daria Felde Front Office Manager Pullman Adelaide

Excellent short stay location.

Peter M. Couples - 24/03/2020 Confirmed reviews ALL

As always a fantastic experience with staff service the very best.

Dear Peter, Thank you so much for staying with us again and I appreciate you still taking the time to give us some feedback. It is great to see that you have enjoyed your most recent visit, and we look forward to seeing you again next month! Sincerely, Daria Felde Front Office Manager Pullman Adelaide

Well located

Darren Couples - 24/03/2020 Confirmed reviews ALL

Over night stay - celebrating our wedding anniversary. Enjoyed the stay even with the worry of the Coroanvirus. We always enjoy staying at the Pullman

Dear Darren, Thank you so much for staying with us again and I appreciate you still taking the time to give us some feedback. It is great to see that you have enjoyed your most recent visit and we hope you had a wonderful Anniversary celebration.l We hope to see you again in the near future! Sincerely, Daria Felde Front Office Manager Pullman Adelaide

Our most recent 20 reviews

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Hotel extras