Pergamon SP Frei Caneca by Accor

Pergamon SP Frei Caneca by Accor 4 stars

Customer review rating (ALL Rating) 4.5/5 1,695 reviews

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Hotel extras

  • Prime location, close to Avenida Paulista!

  • We are pet friendly! Your small size furry friend is welcome here.

  • Comfortable coworking space available.

  • Restaurant with vegan options

  • Bring your friends along for a happy hour in our bar area!

ALLSAFE approved hotel

Hotel location

Pergamon SP Frei Caneca by Accor

Rua Frei Caneca, 80, Consolação
01307000 São Paulo
Brazil

GPS:-23.551371, -46.648523

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANTE VERISSIMO

Specializing in Brazilian cuisine, Veríssimo restaurant offers unique flavors, vegan options, handmade burgers and an amazing summer menu. Come enjoy this mouth-watering experience! Opens at 6am.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,695 reviews

TripAdvisor Rating  4.0/5  902 reviews

Boa estadia

Customer review rating 4.5/5

Elisabeth M. Business - Confirmed reviews ALL

Sempre me hospedo no Pergamon. Excelente custoXbeneficio

Sufficient as a business hotel

Customer review rating 3.5/5

Dominik Business - Confirmed reviews ALL

I liked it in general, but the rooms really need updating. Also the daily Housekeeping service is not really cleaning everything daily. Bathroom and shower were not very often cleaned. Bathroom had mold spots.

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Pergamon SP Frei Caneca by Accor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renan Sousa General Manager

Very good hotel..

Customer review rating 5.0/5

Tony K. P. Business - Confirmed reviews ALL

I had fun and enjoy staying there and I’ll recommend it to any one.

Dear Mr. P., We really appreciate you taking your time to give us a feedback of your stay at Pergamon Hotel Frei Caneca. We are happy to receive a high score at your evaluation, we hope that you had an excellent experience with us. I will forward your comments to all of our team, specially to the receptionist you mentioned. I also take this opportunity to leave this open channel for communication, in case you have any observation over our product or service, we always aim to deliver the best service to our guests. I remain at your entire disposal and I wish to welcome you back shortly. Best Regards, Renan Sousa General Manager re… #pergamonshotel #beyourself

Well located

Customer review rating 5.0/5

Mona L. Couples - Confirmed reviews ALL

Good stay, close to my daughter’s place. Very convenient to the new park, for a weekend stroll. Good breakfast!

Dear Ms. L., We really appreciate you taking your time to give us a feedback of your stay at Pergamon Hotel Frei Caneca. We are happy to receive a high score at your evaluation, we hope that you had an excellent experience with us. I will forward your comments to all of our team. I also take this opportunity to leave this open channel for communication, in case you have any observation over our product or service, we always aim to deliver the best service to our guests. I remain at your entire disposal and I wish to welcome you back shortly. Best Regards, Renan Sousa General Manager re… #pergamonshotel #beyourself

False advertising…loud as hell!

Customer review rating 1.5/5

Jeremy P. Solo - Confirmed reviews ALL

Everyone was nice, the breakfast was good, the lobby is beautiful, the rooms were large but outdated. It looked like mold was growing, even though it was not. This is remedied by several very simple paint jobs! Why would you not do this?? Made me feel like nobody cared enough to do it?…But whatever, all I care about was the unbelievable noise. I’ve slept in thousands and thousands of hotels and Never been so unable to sleep because of noise. Slamming and banging and Every conversation from the street, not to mention the karaoke from another building til 4 am…And what’s worse?? You advertise sound proof rooms!!!! I really hate being lied to.

Dear Mr. P., Thank you for taking the time to tell us about your experience at Pergamon SP Frei Caneca. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer and your feedback is very important to us. In order to try to compensate the problems you faced staying with us, I would like to offer a courtesy of a daily rate with breakfast for the next time you are in Brazil. This new stay would be at our new mockup room, with the concept of the new brand we will have after renovation, Mama Shelter. I really hope you can accept this offer and I remain at your entire disposal. Sincerely, Renan Sousa General Manager #beyourself #pergamonsphotel

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Other web-users rate our hotel

  • 350 reviews 9.5/10 Location
  • 768 reviews 6.8/10 Room
  • 861 reviews 8.5/10 Service
  • 20 reviews 5.6/10 WiFi
  • 519 reviews 8.2/10 Breakfast
  • 387 reviews 7/10 Comfort
  • 325 reviews 6.2/10 Cleanliness
  • 15 reviews 3.1/10 Wellness Area

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