Pergamon SP Frei Caneca by Accor

Customer review rating (ALL Rating) 4.4/5 2,255 reviews

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Rua Frei Caneca, 80, Consolação, 01307000 São Paulo, Brazil

Description

Hotel extras

  • Prime location, close to Avenida Paulista!

  • We are pet friendly! Your small size furry friend is welcome here.

  • Comfortable coworking space available.

  • Restaurant with vegan options

  • Bring your friends along for a happy hour in our bar area!

Our accommodation(s)

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Hotel location

Pergamon SP Frei Caneca by Accor

Rua Frei Caneca, 80, Consolação
01307000 São Paulo
Brazil

GPS:-23.55121, -46.64844

Telephone
Fax +55 11 3123-2021

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RESTAURANTE VERISSIMO

Specializing in Brazilian cuisine, Veríssimo restaurant offers unique flavors, vegan options, handmade burgers and an amazing summer menu. Come enjoy this mouth-watering experience! Opens at 6am.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,255 reviews

TripAdvisor Rating  4.0/5  1,038 reviews

Certificate of excellence 2024

Comfort and kind services

Customer review rating 4.5/5

Ricardo E. Business - Confirmed reviews ALL

My experience was very as usual. I have been staying in Pergoman for about 3 years already and I really enjoy the breakfast and services.

Prezado Sr. Ricardo, Agradecemos os seus comentários no seguimento da sua estada no Pergamon SP Frei Caneca by Accor. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Frederico Ferreira Gerente Geral

I was sent to a disabled room..

Customer review rating 0.5/5

Giselle T. Business - Confirmed reviews ALL

This is not the room that I had booked well in advance. I asked for a change and it was not possible. I feel extremely unhappy and plan never to come back.

Estimada Giselle T., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Pergamon SP Frei Caneca by Accor. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Accor, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Frederico Ferreira Gerente General

Good stay

Customer review rating 3.5/5

Valdir Business - Confirmed reviews ALL

The hotel is good enough, there is good bed and room. The breakfast is also really good. May they have pay attention in the way their customer service treat and welcome the customers.

Prezado Sr. Valdir, Agradecemos os seus comentários no seguimento da sua estada no Pergamon SP Frei Caneca by Accor. É sempre importante recebermos as observações de nossos hóspedes. Não deixaremos de partilhar os seus comentários com toda a equipe. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Frederico Ferreira Gerente Geral

A lot of dust, not good

Customer review rating 2.0/5

Pamela Business - Confirmed reviews ALL

The hotel personnel is kind and nice. It is close to downtown, but Brazilian people told me that it is not in a good zone. The room and the bed had a smell, and dust. I didn't enjoy my days there.

Estimada Pamela, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Pergamon SP Frei Caneca by Accor. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas. En Accor, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Frederico Ferreira Gerente General

Well located! That's true.

Customer review rating 3.0/5

Roberta M. Business - Confirmed reviews ALL

It was good except for the housekeeping that did not use sheets which cover the entire mattress so our feet kept touching the bear mattress. Very unhygienic.

Prezada Sra. Roberta, Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Pergamon SP Frei Caneca by Accor. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo fato queira aceitar as nossas sinceras desculpas. Os hotéis Accor desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de a acolher brevemente, queira aceitar os nossos melhores cumprimentos Frederico Ferreira Gerente Geral

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Other web-users rate our hotel

  • 485 reviews 9.5/10 Location
  • 1,057 reviews 6.1/10 Room
  • 1,094 reviews 8.6/10 Service
  • 29 reviews 6.5/10 WiFi
  • 623 reviews 8.4/10 Breakfast
  • 414 reviews 5.7/10 Cleanliness
  • 210 reviews 3.7/10 Amenities
  • 27 reviews 2.3/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.