Pergamon SP Frei Caneca by Accor 4 stars

Customer review rating (ALL Rating) 4.5/5 2,270 reviews

Hotel extras

  • Prime location, close to Avenida Paulista!

  • We are pet friendly! Your small size furry friend is welcome here.

  • Comfortable coworking space available.

  • Restaurant with vegan options

  • Bring your friends along for a happy hour in our bar area!

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Pergamon SP Frei Caneca by Accor

Rua Frei Caneca, 80, Consolação
01307000 São Paulo
Brazil

GPS:-23.551371, -46.648523

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANTE VERISSIMO

Specializing in Brazilian cuisine, Veríssimo restaurant offers unique flavors, vegan options, handmade burgers and an amazing summer menu. Come enjoy this mouth-watering experience! Opens at 6am.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,270 reviews

TripAdvisor Rating  4.0/5  909 reviews

Certificate of excellence 2022

Good Room but Worst Service. That's Unfortunate!

Customer review rating 0.5/5

Tt Business - Confirmed reviews ALL

This is my very first time to have the worst experience during the stay in one of the Accor hotels. I had to face a terrible service from the hotel with additional charged price at the end of my check out. I have booked twin room and which supposed to be able to stay for two persons. But again, the real problem happened with this hotel. They charged me because they said twin bed room can only for one person. If two persons staying then additional charges. Two different staffs mentioned different price and at end the manager came out without even considering the real problem, but straight to the point that we as customer are the one created the problem. This is hilarious and i will ensure myself to be more careful and not even a chance to recommend this hotel to everyone.

Excellent Staff

Customer review rating 4.0/5

Sandro A. Families - Confirmed reviews ALL

Staff are very friendly and helpful, excellent experience

Prezado Sr. Sandro, Agradeço muito por ter tomado seu tempo para compartilhar conosco suas impressões sobre sua estada no Pergamon Hotel Frei Caneca. Ficamos muito felizes em ter recebido uma alta nota em sua avaliação, esperamos que sua estada tenha sido excelente. Transmitirei seus comentários para toda a nossa equipe, em especial para o Ivanildo, o qual o Sr. mencionou. Aproveito para deixar esse canal de comunicação aberto caso queira compartilhar conosco qualquer observação, estamos sempre ansiosos por melhoria. Permaneço à inteira disposição e desejo recebê-lo novamente em breve. Atenciosamente, Renan Sousa Gerente Geral re… #pergamonhotelsp #beyourself

Favorable cost benefit, spacious room, friendly staff

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Nice room, spacious, comfortable, perfect for work

Prezado Sr. Roberto, Agradeço muito por ter tomado seu tempo para compartilhar conosco suas impressões sobre sua estada no Pergamon Hotel Frei Caneca. Ficamos muito felizes em ter recebido uma alta nota em sua avaliação, esperamos que sua estada tenha sido excelente. Transmitirei seus comentários para toda a nossa equipe. Aproveito para deixar esse canal de comunicação aberto caso queira compartilhar conosco qualquer observação, estamos sempre ansiosos por melhoria. Permaneço à inteira disposição e desejo recebê-lo novamente em breve. Atenciosamente, Renan Sousa Gerente Geral re… #pergamonhotelsp #beyourself

Great location, staff always very helpful

Customer review rating 4.0/5

Christian Solo - Confirmed reviews ALL

I have been with you guys few times before. It is my first choice when I need to choose where to stay in Sao Paulo. The staff are always very helpful.

Pleasant stay at the heart of gayborhood

Customer review rating 4.5/5

Jason N. Solo - Confirmed reviews ALL

Very friendly staff, committed to LGBT community

Dear Mr. N., We really appreciate you taking your time to give us a feedback of your stay at Pergamon Hotel Frei Caneca. We are happy to receive a high score at your evaluation, we hope that you had an excellent experience with us. I will forward your comments to all of our team. I also take this opportunity to leave this open channel for communication, in case you have any observation over our product or service, we always aim to deliver the best service to our guests. I remain at your entire disposal and I wish to welcome you back shortly. Best Regards, Renan Sousa General Manager re… #pergamonshotel #beyourself

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Other web-users rate our hotel

  • 459 reviews 9.5/10 Location
  • 994 reviews 6.6/10 Room
  • 1,090 reviews 8.6/10 Service
  • 29 reviews 5.1/10 WiFi
  • 667 reviews 8.3/10 Breakfast
  • 508 reviews 7/10 Comfort
  • 436 reviews 5.7/10 Cleanliness
  • 216 reviews 3.7/10 Amenities

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