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Pergamon Hotel Frei Caneca - Managed by AccorHotels 4 stars

TripAdvisor rating 4.0/5 814 reviews
Pergamon Hotel Frei Caneca - Managed by AccorHotels
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Room 1

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Hotel extras

  • Near Paulista Avenue and Higienópolis-Mackenzie subway

  • 500m from Frei Caneca Shopping Mall and Frei Caneca Convention Center

  • Electric bicycle rental

  • Free Wi-Fi

  • Pet-friendly Hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Bicycles rental
Business services
  • 11 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Pergamon Hotel Frei Caneca - Managed by AccorHotels

Rua Frei Caneca
80
01307000
são paulo
brazil

Tel: +551131232021

Fax: (+55)11/31232021

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    GUARULHOS At 30km / 18.64 miles

  • By train

    CONSOLACAO At 1.7km / 1.06 miles

GPS :-23.551371, -46.648523

Our accommodations

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18m²

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 18m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Superior room with 1 double bed

  • Max. number of persons: 2
  • Area: From 27m²

Deluxe room with 1 double bed

  • Max. number of persons: 2
  • Area: From 27m²

Deluxe room with 2 single beds

  • Max. number of persons: 2
  • Area: From 27m²

Deluxe room with 1 king size bed

  • Max. number of persons: 2
  • Area: From 27m²
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

RESTAURANTE VERISSIMO

Type of cuisine: Regional

Photo non contractuelle / Strictly non binding

The Veríssimo restaurant specializes in Brazilian cuisine, especially grilled dishes, pasta and summer dishes. The restaurant also a varied selection of wines, with labels specially chosen to complement your dish.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

The Veríssimo restaurant boasts a varied and comprehensive selection of wines, with labels specially chosen to complement your special occasion.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 160 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 65 people

Find out more

Our guest reviews for
Pergamon Hotel Frei Caneca - Managed by AccorHotels

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

107 reviews

tripadvisor

TripAdvisor Rating 4.0/5

814 reviews

Great

Customer review rating 4.3/5

Ester O. Solo - 17/11/2019 Confirmed reviews ALL

Relaxing and welcoming

Room not cleaned

Customer review rating 4.3/5

Kalvin Friends - 07/11/2019 Confirmed reviews ALL

Room was not cleaned on the first day. Had to request but was helped immediately.

Excellent F&B services!

TripAdvisor rating 4.0/5

237bruno Business - 23/08/2019 TripAdvisor review

The F&B area and food itself is great. The rooms accommodation is fair for the price, it not a new property, Accor Hotels started to manage the property recently, I was informed that they be under full rennovation soon. That is good, I strongly recommend to change all rooms doors for a acoustic proof model.

Dear Bruno, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

Great breakfast. No status recognition and humid

TripAdvisor rating 4.0/5

FredB926 Friends getaway - 17/05/2019 TripAdvisor review

Breakfast, staff and location are great. However, absolutely no status recognition at this property. I didn’t receive anything I am usually entitled to. No upgrade (hotel was empty), welcome drink, etc. The room itself was decent but only had 1 towel (reservation clearly indicated 2 guests), smelled very damp/humid and had a noisy AC that kept us awake. It might be a 4-star by Brazilian standards but I was personally quite disappointed. My experience with Accor Hotels is usually positive. Just want to be clear that this property is not horrible by any means, but I’m sure there are better similar prices options out there. We were in the mid-tier room and were placed on the 8th floor.

Dear Fred, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Pamella Rego General Manager

Not clean

TripAdvisor rating 4.0/5

Safari43063889420 Business - 02/03/2019 TripAdvisor review

Hotel in a good location, old building, dirty carpets on corridor, dirty window glasses, bedding with holes, NICE EMPLOYEES. I checked in but didn´t stay. Hotel returned my money imediately. Room in a good size, I didn´t get to see the restaurant because I left quickly. At the end of the day, in my oppinion, it takes a some investment and cleaning because the location, rooms and employees are good.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Pamella Rego General Manager

Nothing to complain about

TripAdvisor rating 4.0/5

KKua Friends getaway - 16/01/2019 TripAdvisor review

There’s room for improvements throughtout the property… but I really cannot find a single fault that needs major complaining. The one good blessing here is they observe Accor hotel frequent guest program… and that meant we were allowed early check-in and late check-out.Previous complaints listed are all unfounded. The area is not unsafe. It’s just filled with young noisy kids stat stay out late on Rua Augusta (parallel to hotel’s street). Rua Frei Caneca, where property is located, has lots of venues that do not begin to open until the sun is down. It’s a reasonable walking distance to Paulista Avenue where the heart of the city eminates. As for the staff trying to micro-manage the guests, well, I haven’t noticed. The front desk staff was very friendly everytime we come in and leave the property. Only on the first breakfast did they ask for a hotel room key to verify we are guests.Pros: early check-in (for every room in my entire party); spacious rooms with big closets; excellent location that is far enough from Ave Paulista; warm/hot side of the breakfast buffet varied every day; the staff was able to put my entire party on the same floor; late checkout available upon request;Cons: no ice machines available on any floors and the bar charges R.10 for a bucket of ice; no dedicated security detail for late night lobby; elevators could use a room key security feature to access desired floors; bathroom fixtures are shaky and can fall at any moment; location is a bit far from nightlife; batteries running low for the room safe box to operate with any confidence.

Dear Guest KKua, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pamella Rego General Manager

Ok, but maybe not safe

TripAdvisor rating 4.0/5

Ighor M Solo travel - 16/01/2019 TripAdvisor review

The hotel does not look dirty, but has absolutely no access control. No one never asked me where was I staying when I went to to the breakfast or while I arrived in many different times. Felt like anyone could have access to any place inside the hotel.

Dear Ighor, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pamella Rego General Manager

Good Hotel , nice localization, good service , too much control on visitors

TripAdvisor rating 4.0/5

rodladeira Couples - 28/11/2018 TripAdvisor review

The hotel , the service and the location are great, but there is too much control on visitors, you fell like you are in a prison.Breakfast is excellent, the front desk people very friendly, but very cntrolling

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Pamella Rego General Manager
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