Fairmont Ambassador Seoul

Catatan tamu Avis (Peringkat ALL) 4.6/5 2.515 ulasan

Jaminan Harga
Terbaik
Fairmont Ambassador Seoul - Image 1
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Fairmont Seoul 108 YeouiDaero, Yeouidodong Yeongdeungpogu, 07335 SEOUL, Korea Selatan

Deskripsi

Keistimewaan hotel

  • Area resepsionis modern yang menyediakan Kios Check-in dan Check-out Ekspres Mandiri.

  • Pemandangan Sungai Han yang indah dari sebagian besar kamar tamu.

  • Fairmont Fit akan ditutup pada hari Selasa ketiga tiap bulannya (Dapat berubah sewaktu-waktu)

  • Akses langsung ke pusat perbelanjaan terbesar Korea dan Seoul Metro melalui jalur bawah tanah.

Akomodasi kami

Pesan hotel ini

Lokasi hotel

Fairmont Ambassador Seoul

Fairmont Seoul 108 YeouiDaero, Yeouidodong Yeongdeungpogu
07335 SEOUL
Korea Selatan

GPS:37.525269, 126.929134

Telepon
Fax +82 2-3395-6170

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.6/5  2.515 ulasan

Peringkat TripAdvisor  4.9/5  1.052 ulasan

Sertifikat keunggulan 2025

Best Aperol Spritz @M29 (Emily 👍)

Catatan Tripadvisor 5.0/5

Gigi L Friends getaway - Ulasan TripAdvisor tersertifikasi

Dear Gigi L, Thank you so much for your wonderful feedback. We're delighted to hear that Emily’s Aperol Spritz was the best you’ve ever had and that her warm and attentive service made your friend’s birthday celebration truly memorable. Your kind words mean a great deal to us, and I’ll be sure to share them with Emily. We look forward to welcoming you back again—hopefully very soon. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Housekeeper broke my laptop

Catatan Tripadvisor 1.0/5

Sabina P Ulasan TripAdvisor tersertifikasi

Dear Sabina P, You are claiming that a housekeeper damaged your laptop while it was left closed on the desk in your room. However, no evidence was provided to support this claim. After a careful internal investigation—including a review of housekeeping schedules and discussions with the team—we found no indication of misconduct or mishandling. In the absence of any proof, we were unfortunately unable to assume responsibility. Additionally, we have received on our duty manager phone your comments and remarks that are disrespectful toward our staff, which we cannot accept. While we always welcome constructive feedback and are committed to resolving any legitimate concerns, we also have a responsibility to protect the integrity and dignity of our team members. We did offer a goodwill gesture on-site as a sign of empathy, even though we were not at fault, but it was not well received. Best Regards, Franck Loison General Manager

amazing

Catatan Tripadvisor 5.0/5

Gokce A Ulasan TripAdvisor tersertifikasi

Dear Gokce A, Thank you very much for your kind words and for taking the time to share your experience with us. We are truly delighted to hear that you had such an amazing time during your visit. It’s especially heartwarming to know that our staff, particularly Raphael, made a positive impression and ensured you felt well taken care of throughout your time with us. Your generous recommendation means a great deal to us, and we are grateful that you chose to spend your time here. We hope to have the pleasure of welcoming you back soon for another memorable experience with great food and beautiful views. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

The most terrible Fairmont hotel.

Catatan Tripadvisor 2.0/5

krupa2017 Ulasan TripAdvisor tersertifikasi

Dear Atul P, We would like to provide some context regarding the situation mentioned. One of the guests in your group caused extensive damage to his room by running hot water in the shower continuously, creating a high-humidity environment that affected the integrity of the space. As per hotel policy, a damage charge was applied. Unfortunately, the situation escalated, and due to aggressive behavior toward our staff, local authorities were involved. In Korea, calling the police in such cases is a standard safety protocol to ensure calm resolution and protect all parties involved. Regarding your breakfast experience, we understand your frustration. However, our team must follow set operating hours and policies to ensure fairness to all guests. While we strive to accommodate whenever possible, requests made outside service hours may not always be fulfilled. As for the lobby area, it is designed as a part of our lobby lounge, where seating is reserved for patrons. We apologize if this was not communicated clearly, but our team is trained to manage the space respectfully while upholding hotel standards. Best Regards, Franck Loison General Manager

Exceptional Service

Catatan Tripadvisor 5.0/5

dahye l Friends getaway - Ulasan TripAdvisor tersertifikasi

Dear Ariel, Thank you very much for taking the time to share such warm and thoughtful feedback about your recent visit to the Fairmont Atrium Lounge. We are truly honored to have welcomed you back to Korea and to have been a part of your special day. We are especially delighted to hear that the ambiance, fresh pastries, and tea met your expectations and allowed you to enjoy a peaceful and elegant moment with your friend. It is also incredibly rewarding to know that Jayden's attentive and heartfelt service left a lasting impression. Your appreciation means a great deal to us, and we very much look forward to welcoming you back to the Lounge on your next visit. With warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 619 ulasan 9.4/10 Lokasi
  • 864 ulasan 8.5/10 Kamar
  • 1.090 ulasan 8.6/10 Pelayanan
  • 351 ulasan 9.4/10 Suasana
  • 313 ulasan 7.8/10 Kenyamanan
  • 310 ulasan 8.8/10 Kebersihan
  • 281 ulasan 8.7/10 Fasilitas
  • 246 ulasan 8.8/10 Sarapan

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