Fairmont Ambassador Seoul

Catatan tamu Avis (Peringkat ALL) 4.5/5 3.776 ulasan

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Deskripsi

Keistimewaan hotel

  • Area resepsionis modern yang menyediakan Kios Check-in dan Check-out Ekspres Mandiri.

  • Pemandangan Sungai Han yang indah dari sebagian besar kamar tamu.

  • Fairmont Fit akan ditutup pada hari Selasa ketiga tiap bulannya (Dapat berubah sewaktu-waktu)

  • Akses langsung ke pusat perbelanjaan terbesar Korea dan Seoul Metro melalui jalur bawah tanah.

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Lokasi hotel

Fairmont Ambassador Seoul

Fairmont Seoul 108 YeouiDaero, Yeouidodong Yeongdeungpogu
07335 SEOUL
Korea Selatan

GPS:37.525269, 126.929134

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.5/5  3.776 ulasan

Peringkat TripAdvisor  5.0/5  471 ulasan

Sertifikat keunggulan 2023

One of top hotel in Seoul

Catatan Tripadvisor 5.0/5

Sophia S Ulasan TripAdvisor tersertifikasi

It's a great hotel! It's located right next to the two popular shopping malls and subway stations which is very convenient and hotel staff are always friendly and professional also the room is very spacious and nice. This place has everything !

Simply amazing !

Catatan Tripadvisor 5.0/5

Cayan118 Friends getaway - Ulasan TripAdvisor tersertifikasi

My second stay at Fairmont. And again, I experienced great hospitality from their professional, yet friendly hotel GM, Franck Loison and team. I stayed in a spacious, cosy and relaxing room with touches of elegance and luxury, and most importantly, room was super clean. I had dinner at Mariposa, their french restaurant. And, once again, it was memorable. Modern and elegant atmosphere, combined with impeccable staff service elevated my dining experience. However, sometimes, it was bit difficult to grasp the staff detailed explanation of the dishes. Dinner was a 4 course menu, which was an array of delicately crafted bite-size dishes; every dish had different textures, tastes and flavours. It truly was another wonderful dining experience ! So, do not miss this culinary experience, when you next stay at Fairmont Ambassador hotel or visit Seoul.

A More than Fair Stay at Fairmont

Catatan Tripadvisor 4.0/5

Pixelsgrands M Ulasan TripAdvisor tersertifikasi

Clean and well located with good food provided in the hotel as well. Staff were courteous, helpful and professional. Room was spacious, comfortable and clean. Restaurant service staff were also helpful. Only dissatisfaction I encountered was the staff serving the grilled lobster at the buffet meal - I cannot help but felt that he was not treating all customers equally. He chose and decided for himself when and how many he would serve to which customer.

Dear Pixelsgrands M, Thank you very much for taking the time to share your detailed feedback about your recent stay at Fairmont Ambassador Seoul. We are delighted to hear that you found our hotel to be clean, well-located, and that you enjoyed the good food provided. It's heartening to know that our staff left a positive impression on you with their courteous, helpful, and professional service. We are, however, genuinely sorry to hear about the dissatisfaction you encountered with the staff serving grilled lobster at the buffet. We take your feedback seriously and will address this matter with the team to ensure that all guests receive exceptional service. We hope to have the opportunity to welcome you back to Fairmont Ambassador Seoul in the future, providing you with an even more enjoyable and seamless experience. Best regards, Scott Song Quality & Guest Experience Manager Fairmont Ambassador Seoul

One of the best 5 star hotels in Seoul

Catatan Tripadvisor 5.0/5

Resort21533757743 Ulasan TripAdvisor tersertifikasi

Got the chance to visit Mariposa and The Spectrum during my business trip. The venue was impressively designed, and the food choices were multiculturally diverse. I had a wonderful time, and I am looking forward to visiting again!! 10/10

Dear TYJ, Thank you for taking the time to share your positive experience at Mariposa and The Spectrum during your recent business trip to Fairmont Ambassador Seoul. It's fantastic to know that you had a wonderful time, and we truly appreciate your glowing rating of 10/10. Providing memorable and exceptional experiences for our guests is our utmost priority, and we are delighted that we could meet your expectations. Thank you for choosing Fairmont Ambassador Seoul, look forward to welcoming you back to Fairmont Ambassador Seoul on your future visits. Best regards, Scott Song Quality & Guest Experience Manager Fairmont Ambassador Seoul

Exceptional Service and a Heartfelt Souvenir

Catatan Tripadvisor 5.0/5

obedph Ulasan TripAdvisor tersertifikasi

Our recent stay at the Fairmont Ambassador Seoul was a delightful culmination of our Seoul adventure. Opting for the Fairmont over the Sofitel was a strategic choice, primarily due to its advantageous proximity to the Hyundai Mall and the convenient 30-minute bus journey to the vibrant Myeong-Dong. Upon arrival, the luxury of our Signature Suite King with Gold Access was immediately apparent. The service was impeccable from the outset, with Ellie providing a seamless check-in experience and Jennifer ensuring our transition to our room was nothing short of perfect. Our suite, Room 2201, was conveniently close to the elevator, a detail I always find practical. The suite was spacious, at 82SQM, providing plenty of room in the living and sleeping areas. However, I must express my significant disappointment with the view. Having requested a higher floor for a special occasion, I was expecting the stunning cityscape and Han River views as advertised on the hotel's website. Instead, nearby tall buildings largely obstructed the view from our suite, greatly diminishing the anticipated panoramic experience. The master bathroom, though elegantly designed, had a single sink rather than a dual setup, which I found to be a surprising oversight in a suite of this caliber. Additionally, the sink design encouraged water splashing onto the mirror, a small yet noticeable inconvenience. However, with its innovative air vacuum feature, the heated and automated toilet was a delightful touch, enhancing the overall bathroom experience. A minor hiccup occurred on our third day when a cigarette odor permeated our bedroom. The issue, also noticeable in the elevator area, was promptly addressed after we reported it to the Royal Service, who efficiently installed an air purifier in our room, resolving the matter swiftly while we were out. Under Ellie's cheerful stewardship, the Gold Lounge was a haven of culinary delights, particularly during the evening cocktail hour. However, the dessert selection remained unchanged throughout our stay, a repetition that also echoed in the breakfast buffet. While the variety of dishes was commendable. The lack of DAILY VARIATION was noticeable. Despite the lack of daily variety, each dish was a testament to the highest fine dining standards. The quality of the food was exceptional, with every item tasting as if it were prepared in a high-end restaurant. This was a welcome departure from other luxury hotels where the breadth of options often compromises the quality. The Fairmont Seoul managed to maintain an exquisite standard of taste and presentation, making it one of the most delicious breakfast experiences I have encountered in my travels. It is also worth noting that breakfast concluded at 10 AM, slightly earlier than other Fairmont locations in Southeast Asia that conclude at 10:30 AM. The hotel's connection to the Hyundai Seoul mall is a convenient feature, offering an array of dining options should one miss the hotel breakfast. Its location, a short stroll from the Han River and close to Yeoudio and Yeouinaru Subway Stations, is ideal for explorers. The convenience of the Fairmont Ambassador airport bus stop directly in front of the hotel, offering a direct and economical route to Incheon Airport for only 17,000 KRW per person, was the perfect finale to our stay. A heartwarming surprise awaited us as we waited for our bus to arrive. Jennifer, the Gold Lounge Supervisor, went to the bus stop and gave us Korean Honey. The was an unexpected and delightful surprise. In my travels, I have made it a tradition to share a piece of my culture by gifting Filipino snacks to thet Front Desk, Lounge Staff, and Housekeeping, a small token of appreciation for their service. It has never been about expecting anything in return but rather a way to express gratitude. Therefore, receiving the Korean honey from Jennifer took me by complete surprise. It was a heartwarming moment that deeply touched me, transcending the usual guest-staff interaction. This thoughtful souvenir from Jennifer and the exceptional service provided by her, Jeffrey, and Ellie elevated my experience at the Fairmont Ambassador Seoul, making it one of the most memorable highlights of my visit to South Korea.

Dear Obed, Thank you for taking the time to share your detailed feedback on your recent stay at Fairmont Ambassador Seoul with wonderful photos. We are delighted to hear that your overall experience was enjoyable. We sincerely apologize for any disappointment regarding the view from your suite and the unexpected cigarette odor. We are pleased that our team, particularly Ellie, Jennifer, and the Royal Service, were able to promptly address and resolve the concerns you raised. It's wonderful to hear that you enjoyed the culinary delights at the Gold Lounge, and we appreciate your feedback on the breakfast offerings. We look forward to the opportunity to welcome you back to Fairmont Ambassador Seoul in the future. Best regards, Scott Song Quality & Guest Experience Manager Fairmont Ambassador Seoul

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