Mondrian Seoul Itaewon bintang 5

Dear ThomasT4118, Thank you so much for sharing your kind words with us. We’re absolutely thrilled to hear that Tami was able to make your check-in experience smooth and enjoyable. We’ll be sure to pass along your wonderful feedback to her, as she will be delighted to know she made such a positive impact on your stay. It’s great to know you enjoyed our clean and tidy room, and we truly appreciate your recommendation. We look forward to welcoming you back to Mondrian Seoul Itaewon on your next visit to Seoul, and we’ll be sure to ensure that you have another pleasant stay. Thank you again for your thoughtful review, and we can’t wait to see you again! Warm regards, Mondrian Seoul Itaewon

Dear martyre2025 Thank you for taking the time to share your wonderful experience with us. We're thrilled to hear that your first stay in South Korea was made even more memorable by the warmth and helpfulness of our team, especially Sally at reception. We’ll be sure to pass along your kind words to her! We're also delighted that our convenient location made it easy for you to explore, and we're glad we could assist with your early check-in after a long flight. Our goal is always to provide a seamless and comfortable experience for our guests, and we're so pleased to know we were able to do that for you. Thank you once again for recommending us! We look forward to welcoming you back to Mondrian Seoul Itaewon on your next visit to South Korea. Warm regards, Mondrian Seoul Itaewon

Dear Marcus J, Thank you for taking the time to share your thoughts regarding your recent stay at Mondrian Seoul Itaewon. We truly value guest feedback as it provides us with insights into areas where we can enhance our services and facilities. I am pleased to hear that you appreciated the aesthetics of our lobby. However, I understand your concerns regarding the check-in process and the location of the reception. We strive to provide a seamless experience for our guests, and I sincerely apologize for any inconvenience this may have caused during your arrival. Your feedback regarding the soundproofing of the rooms is also duly noted, and I assure you that our team continuously seeks to improve guest comfort and privacy. Regarding the amenities such as the swimming pool and sauna, I appreciate your comments about the associated costs and requirements. While we aim to maintain a high standard of service, I understand that the experience did not meet your expectations. Your suggestion about the swimming caps is particularly interesting and will be discussed further with our management team. As for the surrounding area, we aim to provide accurate information to our guests about local attractions, and I apologize if there was any misunderstanding regarding the proximity to green spaces. We appreciate your suggestion to balance our offerings as a hotel while catering to other guests as well. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future for a more satisfying experience. Warm regards, Min Lee Duty Manager

Dear 106bartp Thank you so much for your kind words and for choosing to stay at Mondrian! We’re thrilled to hear that you had an amazing experience and that Sally at reception made such a positive impression—your recognition will definitely be shared with her and the team. It's also wonderful to know that you enjoyed our spacious and thoughtfully designed rooms, as well as the vibrant neighborhood we’re proud to be part of. Starting in May, we also invite you to enjoy the Altitude Pool & Bar, where you can truly experience the spirit of summer in both Mondrian and Itaewon. It’s the perfect spot to relax, soak in the sun, and take in the city's unique energy. We can’t wait to welcome you back for another unforgettable stay! Warm regards, Mondrian Seoul Itaewon

Dear KathycG1141Q Thank you so much for taking the time to share your wonderful experience with us! We’re absolutely delighted to hear that Sally made such a great first impression during your check-in and that our team was able to assist you throughout your stay. It’s great to know that you enjoyed the room service and found the room clean and well-equipped. Your kind words about our staff’s helpfulness and hospitality truly mean a lot to us. We’re so pleased that you would recommend our hotel, and we can’t wait to welcome you back for another comfortable and enjoyable stay. Warm regards, Mondrian Seoul Itaewon