Novotel Ambassador Seoul Yongsan - Seoul Dragon City bintang 5

Catatan tamu Avis (Peringkat ALL) 4.2/5 651 ulasan

Jaminan Harga
Terbaik
Novotel Ambassador Seoul Yongsan - Seoul Dragon City - Image 1
Novotel Ambassador Seoul Yongsan - Seoul Dragon City - Image 2
Novotel Ambassador Seoul Yongsan - Seoul Dragon City - Image 3
Novotel Ambassador Seoul Yongsan - Seoul Dragon City - Image 4
Cheongpa Ro 20 Gil 95, Yongsan Gu, 04372 SEOUL, Korea Selatan

Deskripsi

Keistimewaan hotel

  • Terletak di jantung kota Seoul, Yongsan dekat dari berbagai landmark populer

  • Terhubung langsung ke stasiun Yongsan, stasiun kereta dan kereta bawah tanah terbesar di Korea

  • Luxurious Premier Lounge

  • Panoramic river view and city view

  • Restoran, bar, ruang konvensi, dan fasilitas hiburan di Seoul Dragon City

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Lokasi hotel

Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
Korea Selatan

GPS:37.53177, 126.9631

Telepon
Fax +82 2-2223-7778

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  651 ulasan

Peringkat TripAdvisor  4.0/5  208 ulasan

Great staff

Catatan Tripadvisor 5.0/5

Norrabodee K Ulasan TripAdvisor tersertifikasi

Excellent service and very helpful especially Lilly at reception. She helped us alot and we are very thankful. Definitely will come to visit again. Great room and overall really good. The location is also very convenient, overall very happy

Dear Guest, Thank you for staying at Novotel Suites Ambassador Seoul Yongsan and finding time to leave your review. We are very happy to hear that you had a good and comfortable stay. Your kind words about Lily's work will be passed to her, we believe that will make her very happy. Thank you once again and we cannot wait to welcome you back. Best regards, Zarina Guest Experience Manager Novotel & Novotel Suites Ambassador Yongsan

Korea

Catatan Tripadvisor 5.0/5

E3417YJsergeyg Couples - Ulasan TripAdvisor tersertifikasi

Hotel is great! just small concern regarding waiting time for the lift and no toothbrush included in the room.

Dear Guest, Thank you for staying in Novotel Suites Ambassador Seoul Yongsan and finding time to leave us your review! Regarding the elevator waiting time you4r comment has been shared with the department in charge. And about the toothbrush we are not providing them in the rooms for the reason that we are eliminating the use of one-time-use plastic in our hotel. We are proudly representing GreenKey certification in Korea. We would happily tell you more about that during your next stay with us. We are looking forward to welcome you back to our hotel very soon. Best regards, Zarina Guest Experience Manager Novotel & Novotel Suites Ambassador Yongsan

Novotel Yongsan

Catatan Tripadvisor 1.0/5

Marvin100309 Friends getaway - Ulasan TripAdvisor tersertifikasi

The service is too bad from the time I booking.. No feedback when asking the way to hotel, the door was broken after cleaning, etc..

Dear Guest, Greetings from Novotel Suites ambassador Seoul Yongsan! We are very sorry that we could not meet your expectations for your previous stay. We have taken your feedback very seriously and will provide needed trainings for our staff and will make sure the rooms condition is fixed as well. Thank you once again for taking your precious time to give us your feedback. We hope you will give us another chance to show you our incredible service. Best regards, Zarina Guest Experience Manager

Highly recommended

Catatan Tripadvisor 5.0/5

benny_ji-s Solo travel - Ulasan TripAdvisor tersertifikasi

There are three things impressed me including hospitality of employees of the hotel, great location and diversification of breakfast choices. The hotel is connected to Yongsan station via a sky bridge which takes 500m by walk and there is a CU store inside the area of hotel, its pretty convenient.

Dear Guest, We very much appreciate your comments and compliments regarding our staff hospitality, location and breakfast service. Your feedback serves as valuable encouragement to all our staff as we strive to continuously improve our service standards. It is always a pleasure to receive positive feedback. I will share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Jazmin Granada, Guest Experience Manager

5 star? No Chance

Catatan Tripadvisor 3.0/5

nikhils247 Ulasan TripAdvisor tersertifikasi

After staying 8 nights at the Grand Mercure next door, my family travelled to Jeju and needed to stay somewhere in Seoul for 2 nights before we flew back to the US. We were originally supposed to stay at The Shilla, but changed to the Novotel because it was going to be raining in Seoul for those 2 days. The location is next to the Yongsan Station and Ipark Mall where you can walk completely covered to, so this made it a no brainer for us. The Grand Mercure did not have any availability, but I figured since they were both 5 stars, that were connected, I thought all I was sacrificing was space in the room. Check In had a long line. Even though Check in is supposed to be different for the Suites vs the regular room, they direct you into the same line. Took about 20 minutes to check in. We booked a one bedroom suite, because we have a young son, it gives a chance to let him sleep in the room early, and my wife and I to hang out without having to be quiet with the lights off. The room we were given had the door between the two rooms removed and the opening taped up. We waited 30 minutes for someone to see that it wasn't a defective door, but just that the door was taped over and another 30 minutes to get the new room. Luckily they had another room. The suites have 4 elevators that service it, but one was being used as an express to the 39F only. Which means we only had 3 elevators for this part of the hotel. This would not have normally been a problem, but for some reason, the 2nd floor these elevators service the bridge between Yongsan station and the hotel and always had 10 people going in or coming out. Made waiting for the elevator super long and forced us to let 2-3 elevators pass full. Overall the room is comfortable. The kitchenette was important for us to be able to wash bottles and store milk in the mini fridge. I am unsure how the Grand Mercure next door and the Novotel have the same star rating. They were wildly different experiences and overall quality.

Dear Guest, Thank you for sharing your feedback. We appreciate your honesty, and even though we regret that your experience wasn't as exceptional as we strive for, your insights are invaluable for our improvement efforts. We are committed to providing outstanding guest experiences, and it's clear that we fell short in this instance. Given the opportunity, we are dedicated to earning back your trust and ensuring you receive the outstanding hotel experience that many of our guests have come to expect. Jazmin Granada, Guest Experience Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

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  • 667 ulasan 7.2/10 Kamar
  • 561 ulasan 7.2/10 Pelayanan
  • 7 ulasan 5.7/10 Internet
  • 281 ulasan 7/10 Kebersihan
  • 159 ulasan 8.5/10 Sarapan
  • 63 ulasan 8.9/10 Kebugaran/olah raga
  • 52 ulasan 7.1/10 Kolam

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