Novotel Ambassador Seoul Yongsan - Seoul Dragon City bintang 5

Catatan tamu Avis (Peringkat ALL) 4.2/5 707 ulasan

Novotel Ambassador Seoul Yongsan - Seoul Dragon City - Image 1
Novotel Ambassador Seoul Yongsan - Seoul Dragon City - Image 2
Novotel Ambassador Seoul Yongsan - Seoul Dragon City - Image 3
Novotel Ambassador Seoul Yongsan - Seoul Dragon City - Image 4

Deskripsi

Hotel yang disetujui ALLSAFE

Keistimewaan hotel

  • Terletak di jantung kota Seoul, Yongsan dekat dari berbagai landmark populer

  • Terhubung langsung ke stasiun Yongsan, stasiun kereta dan kereta bawah tanah terbesar di Korea

  • Luxurious Premier Lounge

  • Panoramic river view and city view

  • Restoran, bar, ruang konvensi, dan fasilitas hiburan di Seoul Dragon City

Akomodasi kami

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Lokasi hotel

Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
Korea Selatan

GPS:37.53177, 126.9631

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Hotel bisa diakses kursi roda
  • Kesehatan
  • Air conditioner
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  707 ulasan

Peringkat TripAdvisor  4.0/5  194 ulasan

Best long stay experience ever!!

Catatan Tripadvisor 5.0/5

Wayne N Ulasan TripAdvisor tersertifikasi

현재 노보텔스위트 35층에서 일년째 장기투숙중이고 하우스키핑담당자분 너무 친절하시고 정리잘해주셔서 덕분에 일년동안 너무 편하게 잘지내고있습니다~ 장기투숙이니까 물건이랑 옷 되게 많은데 수납이랑 옷정리도 너무 잘해주셔서 너무 좋습니다. Currently I’m having my long stay in Novotel suites, it’s the best long stay experience I have ever had, all the employees and housekeeping managers are so kind and arrange my stuffs perfectly.

Dear Customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! –Cecile, Guest Experience Manager

Poor Management

Catatan Tripadvisor 2.0/5

Hanono111 Bisnis - Ulasan TripAdvisor tersertifikasi

Over all a very poor expiriance with your hotel.. Toilet not working TV not working... Room service come after one hour.. Hotel maneger not responding.. The breakfest was OK. Just service is un welcoming The Location of the hotel is 15-20 min texi ride from the center

Dear Customer, Thank you for staying at our hotel and taking the time to write a review. We are very regretful for the displeasing experience you had at our hotel. Please be assured that we take your feedback seriously and your thoughts have been shared with our team. We sincerely hope you will grant us another chance to provide you a better service, as we always try to learn from our mistake and strive to give the best service experience to every customer. -Cecile, Guest Experience Manager

LOVED IT

Catatan Tripadvisor 5.0/5

flea868 Ulasan TripAdvisor tersertifikasi

Comfortable bed, beautiful view, frig, washer/dryer in room! Across street from train/subway! Starbucks a block away. Concierge staff not knowledgeable about area restaurants but extremely nice and helpful with directions.

Dear Customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! –Cecile, Guest Experience Manager

Nice comfortable room, service VERY VERY DIASAPPOINTING.

Catatan Tripadvisor 2.0/5

Rutger W Keluarga - Ulasan TripAdvisor tersertifikasi

The room was great in size (junior suite). Location not downtown but by metro (yongsan station just accross the road) good accessable with metro line 1. However the service was very very poor and not Novotel worthy. Actually it was a shame! We waited more than 1 hour for delivery of room service. I tried to call guest services 5 times, waited for speaking to someone and then the connection was disrupted; every time. We asked for price list of minibar which was not in the room. They did not want to give it in person but would bring it to the room. We asked it 3 times that evening, no one appeared at our room with the price list. We asked for the price of the bottle red wine in our room, they kept telling me there was no red wine in the room. When someone from reception appeared, they told me "this is the right wine in the room". Are you kidding me? And the worst, we arrived for breakfast at 9 am, they gave us a code to come back in an hour because it was full; more than 100 other groups were waiting. Finally, we had breakfast at 10.30 (!!) but at 11 breakfast time was fininshed. Groups that arrived after us were told that breakfast was full although they had paid for it. By the way, special thanks to the kind guy who at 11 am arranged for me pancakes after I had been waiting for 15 minutes for refill of pancakes that as you may understand from the above have never arrived. At checkout I have expressed my diasppointment and gave the reception my email address. Never heard back...

Thank you for taking the time to tell us about your experience at the Novotel Suites Ambassador Seoul Yongsan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Donald Cha Assistant Front Office Manager

Good choice for Seoul stay

Catatan Tripadvisor 5.0/5

CarolaDinu Couples - Ulasan TripAdvisor tersertifikasi

The room was nice, good view, comfortable beds and good bathroom. Location is good near a big mall and close to public transport. Restaurants are good but quite expensive. Service is ok and the staff quite friendly and helpful. Taxi entrance is a bit hard to find. Overall a good stay.

Thank you for taking the time to tell us about your experience at the Novotel Suites Ambassador Seoul Yongsan. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Donald Cha Assistant Front Office Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 503 ulasan 9.4/10 Lokasi
  • 666 ulasan 7.4/10 Kamar
  • 444 ulasan 7.3/10 Pelayanan
  • 307 ulasan 7.2/10 Kebersihan
  • 177 ulasan 8.7/10 Sarapan
  • 128 ulasan 8.7/10 Suasana
  • 73 ulasan 6.5/10 Kolam
  • 43 ulasan 8.8/10 Kebugaran/olah raga

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