فيرمونت أمباسادور سيول

ملاحظة أراء العملاء (رأي ALL) 4.6/5 3,060 أراء

نضمن لكأفضل سعر
فيرمونت أمباسادور سيول - Image 1
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فيرمونت أمباسادور سيول - Image 3
فيرمونت أمباسادور سيول - Image 4
‏‫فيرمونت سيول 108 يوي دييرو‬, حي Yeouidodong Yeongdeungpogu, 07335 سيول, كوريا الجنوبية

الوصف

خدمات الفندق الإضافية

  • مساحة استقبال حديثة تقدم منصات لتسجيل الوصول والمغادرة الذاتي السريع.‬

  • إطلالات بانورامية على نهر هان من معظم غرف النزلاء.

  • سيتم إغلاق فيرمونت فيت يوم الثلاثاء الثالث من كل شهر (خاضع للتغيير)

  • إمكانية الوصول مباشرة إلى أكبر المحلات التجارية في كوريا ومترو سيول عبر ممر للمشاة تحت الأرض.

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موقع الفندق

فيرمونت أمباسادور سيول

‏‫فيرمونت سيول 108 يوي دييرو‬, حي Yeouidodong Yeongdeungpogu
07335 سيول
كوريا الجنوبية

نظام تحديد المواقع العالمي (GPS):37.525269, 126.929134

الهاتف
فاكس +82 2-3395-6170

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  3,060 أراء

تقييم TripAdvisor  5.0/5  710 أراء

2024 شهادة تميّز

Is this the Fairmont experience?

ملاحظة Tripadvisor 2.0/5

kr_heuristics تقييم TripAdvisor المعتمد

Pros - Accor priority welcome and tier services have been well - Check-in at Gold Lounge was kind and prompt. - It is one of the best hotel facilities in Korea. - It is convenient because the subway and shopping mall are connected underground. Cons - It's a zero-paper policy, but the guest card and consent form are paper. - The Gold lounge was cluttered and there was noise. - I think the food was not of good quality compared to other hotels. - I don't think the manage is good compared to good facilities. - The facilities are good, but I think there was a lack of consideration for the customers. - There was construction on the road in front of the hotel at midnight and no understanding or notice was received due to the noise related to this. - It also suggests that sound insulation is not good. Ref. - The elevator and key card sometimes malfunction, so it was replaced once. Conclusion. Is this the Fairmont experience talking about at the Fairmont Hotel?

Dear kr_heuristics, Thank you for sharing your detailed feedback with us. We are glad to hear that you appreciated our Accor priority welcome, tier services, and the prompt, kind check-in at the Gold Lounge. It is also great to know that you found our facilities to be among the best in Korea and that the underground connection to the subway and shopping mall added to your convenience. Regarding your concerns, while we strive to minimize paper usage, we are not fully adhering to a zero-paper policy at this time. However, we value your feedback on this matter and will continue to explore ways to further reduce paper where possible. The noise from the street construction was unexpected, as it was a district-planned event beyond our control. We apologize for any disturbance this may have caused during your stay. We understand how important a quiet environment is for our guests, and we will do our best to communicate such matters in advance in the future. Additionally, we sincerely apologize for the malfunction of the key card. We are addressing this issue to ensure it does not happen again. If you could provide more specific details regarding your concerns with the Gold Lounge noise, food quality, and facility management, we would greatly appreciate it. Your feedback is invaluable as we work to improve these areas and enhance the overall guest experience. Please don’t hesitate to contact us directly if you'd like to discuss further. We are committed to continuously improving and providing the best possible experience for our guests. Thank you again for choosing Fairmont Ambassador Seoul, and we look forward to welcoming you back for an even better stay in the future. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Perfect Stay for Business and Pleasure

ملاحظة Tripadvisor 5.0/5

Mathew0111 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I have stayed here several times for business and every time has been fantastic. The staff is always super friendly and helpful, the breakfast superb and the rooms are great as well. The location right between two subway stops, close to multiple bus lines and next to the Hyundai mall is great.

Dear Mathew0111, Thank you so much for taking the time to share your wonderful feedback. We are delighted to hear that each of your stays with us has been fantastic, and that you find our staff friendly and helpful. It is also great to know that you enjoy our breakfast offerings and the comfort of our rooms. We are pleased that our location, with its convenient access to public transportation and shopping mall, has added to your positive experience. We truly value your loyalty and look forward to welcoming you back on your next business trip. Thank you. Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Shameful customer service

ملاحظة Tripadvisor 1.0/5

frequentraveler65 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

The customer service of the Fairmont is appalling for a hotel of this category. A very expensive designer suit of mine was damaged by their laundry service, and they refused to take responsibility. They claimed the discoloration “resulted from sweat and friction”, as if we were talking about a sweater. The damage was obviously caused by improper strong ironing on a delicate fabric (linen). Besides, most of the buttons on the suit were broken by the laundry, which is a further proof of the unacceptable handling of such an expensive garment. The hotel recognized it and had the buttons replaced, but they would not recognize that the same rough handling caused a discoloration of the suit. I find it unacceptable that you cannot safely hand your garments to a supposedly 5 star hotel. Neither me, nor anyone else in my company will ever set foot in the Fairmont again.

Dear frequentaveler65, Thank you for your patience and for allowing us the opportunity to review your concerns. As mentioned in our previous correspondence, and after a thorough review, we have concluded that the damage to your suit did not occur on our premises. We sincerely understand your frustration, and we regret that we cannot take responsibility for this issue. We appreciate your understanding in this matter. Should you have any additional questions or need further assistance, please feel free to reach out. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

An Amazing Stay

ملاحظة Tripadvisor 5.0/5

Lucas A تقييم TripAdvisor المعتمد

I had an absolutely wonderful experience at this hotel. The staff was incredibly friendly and always ready to help, making me feel welcome from the moment I arrived. The rooms were spacious, clean, and well-decorated, providing a comfortable and relaxing environment.

Dear lucasaD9960GL, Thank you for sharing your wonderful feedback with us. We are thrilled to hear that you had such a positive experience during your stay. Our team takes great pride in offering warm and attentive service, and it is truly rewarding to know that you felt welcomed from the moment you arrived. We are also delighted that you enjoyed the spacious and well-decorated rooms, as we strive to provide a relaxing and comfortable environment for all our guests. Your kind words will be shared with the team, and we look forward to welcoming you back for another exceptional stay in the future. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Good stay at Fairmont Seoul

ملاحظة Tripadvisor 5.0/5

KennethW1072 تقييم TripAdvisor المعتمد

The hotel has good facilities, nice room setup, nice breakfast variety and friendly staff. Location is at Yeouido and near to Noryangjin market, but a bit further from Myeongdong and Hongdae. Shopping at IFC and Hyundai Seoul is good, which is next door to the hotel.

Dear KennethW1072, Thank you so much for your kind words and for sharing your experience with us. We’re delighted to hear that you enjoyed our facilities, room setup, and breakfast variety, as well as the friendliness of our staff. It’s wonderful that you appreciated the convenience of our location, particularly the proximity to IFC Mall and The Hyundai Seoul. We understand that our location is a bit further from Myeongdong and Hongdae, and we appreciate your feedback on this. If there's anything we can assist with during your next visit to enhance your stay, please don't hesitate to let us know. We look forward to welcoming you back to Fairmont Ambassador Seoul soon. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

بالاشتراك مع TripAdvisor

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منشآتنا الأخرى القريبة

جميع فنادقنا في سيول

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.