موندريان سيول إتايوان 5 نجوم

Sally at the front desk was very nice and helpful! The hotel room was cleaned everyday and the staff is very friendly. The staff was also very helpful with taking care of luggage and can communicate in English. I would recommend staying at this hotel to any friends and family!

Our stay at Mondrian Seoul Itaewon was excellent overall. The hotel offers a fantastic breakfast with a wide range of fresh, local, and international options, definitely one of the best we’ve had. The gym was truly outstanding, easily the best we’ve ever seen in a hotel, and even included access to a jimjilbang (for a fee), which was a great touch. One thing to note is that if you plan to use the pool, you must wear a swimming cap so either bring your own or purchase one on-site. The rooms were clean, modern, and spacious, making for a very comfortable stay. The rooftop bar was another highlight, serving great cocktails with a nice atmosphere. Location-wise, the hotel is in Itaewon, but it’s about a 10-15 minute walk uphill to the nearest metro station, and to other bars / restaurants which may not be ideal for everyone. Additionally, there’s no airport shuttle service, which would have been a useful addition. Overall, a stylish and well-equipped hotel with excellent amenities just keep the location and pool rules in mind when booking.

The hotel welcoming us was very bad, the guy at the check in was rude. The staff are not very helpful. They made everyone wait till 3 pm even though there are some rooms ready. Not worth the money we paid. The rooms are standard nothing special about it. Won’t stay here ever again. Don’t recommend to anyone planning to stay here.

욕조도 좋았고, 방 컨디션도 좋고 18층이라 뷰도 좋았습니다! 체크인할 때도 친절하게 해주셔서 기분좋게 들어갔네요👍

This is a swanky, millennial-core hotel with functional but spacious rooms and very friendly staff in Itaewon. Unfortunately, the location isn’t ideal if you’re not driving, being driven, or are traveling very lightly. Was able to check in early - room was ready at noon despite the ALL app suggesting a 3pm check in. Room had a decent view. Lights in the room are split - bathroom lights controlled by the panel near the entrance, while the bedroom lights (besides the lamp by the desk) are controlled by the bedside panels. Dual sided mirror from bathroom to bedroom/living area was nice touch. Overall, furniture is very millennial core (smaller, functional) but still cute and would look good in the background of a GRWM if that’s your thing. Amenities included Malin + Goetz co-branded lotion and soap, a daily bottle of “premium deep water” (tasted nice tbh), branded slippers, and mini cookies placed on your bed on arrival. As an ALL Gold member, I got my welcome drink coupon, along with two freshly baked chocolate and chocolate chocolate chip cookies delivered a few hours after check in. For transparency, I booked using a now defunct benefit that Ennismore had with Chase, so I had free breakfast (buffet style at Cleo - typical spread) and a $30 USD equivalent credit which I used on room service. I may have gotten an extra welcome drink coupon too but it’s moot since the promotion ended. Amenity wise, theres some good stuff. A gym and indoor pool - I used the former and it had a nice variety of machines, but weirdly no disinfecting wipes - along with an outdoor pool and rooftop bar. There’s also a little shopping area in the hotel’s basement. Nothing too interesting there - no shade - outside of a CU convenience store for when you want to do a snack run. They close at 9pm though so time accordingly. Speaking of planning! The nearest metro stop is a 16 minute walk, and the while there is a bus stop right nearby, when I arrived, I had to cross the overpass with my luggage which was not particularly fun. Also, this is presumably a result of Seoul’s transit system design, but you will be connecting modes for every single trip - at least two or three buses/trains, and at least a half hour each way, to go anywhere right outside the hotel. Granted, your trip will be shorter if you taxi everywhere, but if you’re going to be doing that anyway, why stay at a location right outside of the city center? There are several other properties right outside of metro stops or notable landmarks, and while this property is nice, I’m not sure if I’d stay here again if I had to take the amount of transit that I did on this last trip. Also, use NAVER, Google Maps is basically useless here. My only other gripe is also not hotel specific - Accor as a whole is weirdly low tech. This was my first stay at an Accor property, and I had to contact hotel staff via email or if I had questions and I wasn’t physically there (at other properties I’ve stayed at in Asia, they’ve texted despite me having a US number, or used the app). Staff was super helpful and responsive, but yknow, it is 2025 I feel like there’s a better way. Also in app check in or check out is not a thing. Accor doesn’t do that apparently. Odd. Not the property’s fault but considering how otherwise modern the hotel feels it’s oddly out of sync with places I’ve stayed that look way older in that regard.