Cassia Bintan

Cassia Bintan

TripAdvisor rating 4.0/5 749 reviews

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Hotel location

Cassia Bintan

Jalan Teluk Berembang, Laguna Bintan Resort, Lagoi Bintan Resorts
29155 BINTAN

GPS:1.185181, 104.343

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating  4.0/5  749 reviews

Lovely place to spent weekend with family with variety of services and facilities

TripAdvisor rating 5.0/5

Nurdina88 TripAdvisor review

The room is clean and spacious for family, the staff is extremely friendly and helpful. Highly recommend to visit spa, super relaxing and well trained therapist. Thumbs up for Sarah as excellent therapist. Variety of breakfast food with indonesian taste and delicious. Ana and Kris at front liner were polite and give best service. Ana,

Good for a short relaxing break

TripAdvisor rating 4.0/5

Aqila Aziz A TripAdvisor review

Rooms - Good. Clean and well-equipped with basic needs. Water and towel replenished upon request. Room can be quite far from reception if you go for the bigger apartments. Beach - Excellent. Water and sand are extremely clean, waves are gorgeous and very accessible from the resort Pool - Average. Small and can get crowded with kids. Foam party cum zumba were very lively. Guests can also use pool at neighbouring resort Angsana (3-min walk away). For the kids - Kids Club room at Angsana is like a day care if parents want to have a break. Room is tended by 2 female staff, has toys and activities to keep kids entertained. Breakfast - Good. Buffet spread was not bad, sufficient variety to keep me interested for 2 mornings but maybe not more. Hospitality - Excellent. Ana the reception staff was helpful and knowledgeable in helping us arrange for firefly tour including seafood dinner. Benny the activities coordinator was helpful, accommodating and warm. Transport - Average. Free shuttle to and fro ferry terminal. No grab / gojek service available, if you want to go out of the resort you have to hire a taxi service with the resort (around 350k rupiah for two way transport) General Premises - Good. Corridors and lifts are generally clean, feels like a new resort. Terrain is hilly and physically challenging if the lift is down and you stay at the upper floors.

Pleasant Surprise!

TripAdvisor rating 5.0/5

masteroforoion Families - TripAdvisor review

Cassia was our first family trip after not being able to travel due to the pandemic, I keeping my expectations low so that I'll enjoy our first trip but the team ot Cassia didn't dissapoint! From pickup at the port to check-in, the process was smooth and you'll immediately feel that South-east Asian hospitality. Angsana spa is currently closed and if you still want a relaxing massage that won't break the bank you can ask the people at the front desk and they can book a spa session offsite (about the spa - don't judge a book by it's cover, it's amazing once you give it a shot we did it 2x) Lastly, I'd like to call out a couple of staff members who stood out because of their amazing service - Kris(dianto) & Nasrood (apologies if I got your names wrong). Wil surely come back because of this experience.

Nice day at Cassia Bintan

TripAdvisor rating 5.0/5

andris890 Families - TripAdvisor review

really had a great holiday at cassia bintan with all the pleasant staff and also the housekeeping staff who were very helpful, fantastic beach , will come back again with family and colleagues to enjoy a pleasant holiday together at cassia bintan, lovely room, lovely beach, all great and fantastic🤩, thank you Cassia Bintan, excellent service

Clean, friendly and pleasant staycation

TripAdvisor rating 4.0/5

erinchua89 TripAdvisor review

Check in is fast and efficient. Staffs are friendly and helpful. Rooms are clean. Well equipped service apartment hotel for family and children to have a simple beach stay over. However do bring your own food, as lunch and dinner provided by the hotel are limited to simple western pasta, sandwiches, pizzas and bbq food. Overall a generally pleasant, affordable staycation hotel.

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